Rinnai RF800 Operation & Installation Manual

Appliance Identification: Rinnai RF800 Decorative Gas Log Effect Fire

This appliance shall be installed in accordance with: Manufacturer's Installation Instructions, Current AS/NZS 5601, AS/NZS 3000, and Local Regulations and Municipal Building Codes including local OH&S requirements. This appliance must be installed, maintained, and removed by an Authorised Person. For continued safety, it must be installed and maintained according to the manufacturer's instructions. All Rinnai gas products are A.G.A. certified.

Introduction

Congratulations on the purchase of your RF800 Decorative Gas Log Effect appliance. We trust you will have many years of enjoyment from your purchase.

THIS MANUAL CONTAINS IMPORTANT INFORMATION. FOR SAFETY, PLEASE READ CAREFULLY BEFORE PROCEEDING WITH ASSEMBLY, INSTALLATION, AND OPERATION OF YOUR NEW FLAME FIRE AND GAIN A FULL UNDERSTANDING OF THE APPLIANCE.

Operation Table of Contents

Before You Start

Installation Requirements

Certification

The Rinnai RF800 has been certified by the Australian Gas Association. The Certification Number is shown on the appliance dataplate. No parts or functions are to be modified or permanently removed from the heater. Please keep these instructions in a safe place for future reference.

Carton Contents

The components for the RF800 heater are supplied in separate cartons. The following table lists which components are in each carton. Ensure that the components listed for the installation method being installed are present before proceeding with the installation.

Diagram Description: An illustration shows three cartons labeled A, B, and C. Components are numbered 1 through 8. Carton A contains items 1, 2, 6, 3, 5, 4, 8. Carton B contains item 7 (3-sided trim shown). Carton C contains item 8 (burner media).

Item Description Carton
A B C
1 Rinnai RF800 gas fire engine
2 Side reflector panels
3 Remote control (batteries supplied)
4 This operation and installation manual
5 Gas connection kit: 200mm 3/8 Flexi tube with plug and 3/8" - 1/2" reducing flare connector
6 Coal location rail (not used for pebbles or crystal installations)
7 Trim & hangers - 3 or 4 sided / Black or Stainless Steel
8 Burner media - Logs and Coals or Pebbles *

* Log and coal set includes; 31 coals, 2 logs, 3 twigs, approx 120gms of granules - all parts are ceramic.

Safety

WARNING: DO NOT OPERATE THIS APPLIANCE WITHOUT READING AND UNDERSTANDING THESE INSTRUCTIONS.

Taking time to familiarise yourself with the appliance's features and operation will allow you to get the most out of your appliance for years to come. Please keep these instructions for future reference. Failure to comply with these instructions could result in a fire or explosion, which could cause serious injury, death or property damage.

Improper installation, adjustments, service or maintenance can cause serious injury, death or property damage. Such work must be performed by authorised personnel.

The appliance must be installed in accordance with the local gas and electrical authority regulations.

Flue terminal must always vent directly to outdoors.

DO NOT extend the flue vertically or horizontally in ways other than prescribed in the appliance manufacturers' installation instructions.

For information on gas consumption, see data plate on the appliance.

This appliance must not be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining.

When considering installation, ensure minimum clearances as in the adjacent drawing are adhered to:

Diagram Description: A diagram illustrates minimum clearances around the appliance: 300mm minimum from the top, 750mm in front of the fascia, and 1000mm minimum from the front.

Heat radiating from the front of this heater may over time affect the appearance of some materials used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in the room contains contaminants like cooking vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat or similar protective sheet be placed in front of the appliance, extending at least 750 mm in front of the appliance fascia.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

The appliance is not intended for use by young children or infirm persons without supervision. Young Children must be supervised when in the vicinity of this heater while it is in operation. For protection of young children or the infirm, a secondary guard is required.

If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or the manufacturer's agent or similarly qualified person in order to avoid a hazard.

DO NOT connect to an LPG Gas cylinder indoors.

A dedicated 240 V earthed 10 Amp power point must be used with this appliance.

DO NOT modify this appliance. Modifying from original specifications may create a dangerous situation and will void your warranty.

ONLY THE FLUE COMPONENTS SPECIFIED BY RINNAI MUST BE USED.

Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEATER. If the heater is damaged, contact your supplier for advice.

Before installing the heater, check the label for the correct gas type (refer rating plate, inside the appliance). Refer to local gas authority for confirmation of the gas type if you are in doubt.

Important Safety Precautions

When the heater is operated for the first time or after long periods of non use, a slight odour may be emitted; this is normal. However, if odours persist, switch 'OFF' the appliance and contact Rinnai.

Appliances incorporating a live fuel effect and designed to operate with luminous flames may exhibit slight carbon deposits. This is primarily a decorative appliance and has not been designed as a space heater. NOT INTENDED FOR FIREPLACE INSERT.

What to Do If You Smell Gas

Safety Devices

Features

Diagram Description: An illustration of the fire's front panel with labels pointing to key components: Reflectors, Air Intake, Hot Air Outlet Louvre, Outer Trim, Burner Media (Logs, Coals/Pebbles/Glass), Front Panel, and Control Panel.

Control Panel Operation

To operate your appliance for the first time, ensure that the gas supply is on and that the appliance has been tested and commissioned by an authorised installer.

Switch on the power supply to the appliance (This is usually a wall switch near to the appliance).

The appliance can now be started by using either the Control Panel or the Remote Control.

Ignition

Start the appliance by pressing the ON/OFF button for at least one second until the red light on the control panel comes on.

Diagram Description: A close-up of the control panel showing the ON/OFF Button and the Operation LED. A separate area indicates the Remote Receiver Window.

If the appliance has not been used for some time, then the gas may take some time to ignite as the gas in the pipes may need to purge.

The appliance will try to start for up to one minute before “locking out”. If this happens, then press the ON/OFF button twice to re-set then re-start the appliance.

If the appliance has not started after 3 attempts, contact the installer or an authorised service person.

Always run the appliance on high for at least a few minutes to ensure a quick warming up of the firebox and flue.

The appliance will start on the same flame setting it was last used at unless the mains power supply has been disrupted or disconnected, whereby the default flame setting is reset to low. To ensure a high setting, during ignition press the flame control + button for up to 10 seconds (refer to the remote control operation on page 6 for flame control details).

Once the Pilot has ignited, then gas will begin to flow to the main burner. The flame picture should be right across the burner within about 10 seconds.

If the burner does not light or only lights part way across, then turn the appliance off immediately and call an authorised service technician for further advice.

Turning Off

The appliance can be stopped by pressing the ON/OFF button on the Control Panel or by pressing the power button on the remote control (refer to the remote control operation on page 6 for details).

The flames may take a few seconds to fully extinguish. This is normal and is not a cause for concern.

Remote Control Operation

Here are a few things you should know about your remote control to keep it working at its best:

Ignition

Point the remote control towards the appliance and press the power button for at least 1 second. The appliance will then commence the ignition sequence.

Always run the appliance on high for at least a few minutes to ensure a quick warming up of the firebox and flue. The flame can then be turned down if so desired.

The appliance will start on the same flame setting it was last used at unless the mains power supply has been disrupted or disconnected, whereby the default flame setting is reset to low. To ensure a high setting, during ignition press the flame control + button for up to 10 seconds.

Flame Control

Press the flame control + button to increase the flame or the flame control - button to decrease the flame.

Fan Control

The appliance has a two-speed fan. Press the fan control + or the fan control - buttons to switch the fan to High, Low, or Off.

Turning Off

To switch the appliance off, press the power button on the remote control.

Auto Off Timer

By pressing the auto off timer button on the remote control, the appliance can be set whilst in operation for a 30-minute delayed switch-off. The red indicator light on the front panel of the appliance will flash when this mode has been activated. Pressing the auto timer button a second time will cancel this mode.

Diagram Description: An illustration of the remote control showing buttons labeled: Power, Flame Control (+/-), Fan Control (+/-), and Auto Off/Cancel.

Operational Safety

This appliance is factory tested and the installation MUST BE tested by an authorised installer. You should not experience any odour from your appliance other than the initial burn-off smell the first time it is used. Should any odour persist after the initial burn-in, turn off the gas supply and arrange for an authorised person to make a service call.

This appliance has a flame failure safety system which ensures that in the event of an ignition failure, gas supply failure, or flame being extinguished for any reason, the appliance will shut down. The appliance will attempt to re-start automatically.

Lock Out

If the appliance fails to re-ignite, then the appliance will “lock out” and will need to be re-set manually by pressing the ON/OFF button twice to re-set and re-start the ignition sequence.

Wait at least 10 seconds before re-starting the appliance, and if the appliance fails to ignite after 3 attempts, then turn off the power and refer to the troubleshooting section on page 22.

This appliance burns with a real flame and as such there are considerations to be made to ensure the safety of children and the infirm. In such circumstances, a fire guard should be secured in front of the appliance. Furniture and other objects must not be placed within 1 metre of the fireplace. Make sure that the lower and upper air inlets are not blocked, as this could cause damage to the fan or cause the gas controls to overheat.

Burner Media

The burner media MUST BE positioned correctly by the installer. It is not intended that these are re-positioned by the user. Incorrect positioning can affect heat output and ignition.

ONLY burner media supplied by the manufacturer may be used in this appliance.

Due to the nature of luminous flames used in this appliance, a slight build-up of carbon (soot) may be seen. This is quite normal and will not affect the performance of the appliance.

Power Failure

In the event of a power failure, your appliance cannot be operated.

Cleaning

Regular cleaning of your appliance is important to keep it looking its best. Some points on cleaning:

When to Call for Service

There are a few things to look out for that could indicate that your appliance requires a service call.

There can be a brief smell of gas as the appliance is going through the ignition sequence; however, this should soon stop once the appliance has started.

Abnormal Flame Pattern

Service

In order for your appliance to give years of comfort and enjoyment, it is recommended that it is serviced on an annual basis by a licensed service gas fitter. Please refer to the back of this manual for contact details.

Installation Table of Contents

Installation Safety

This appliance must be installed by a suitably qualified person in accordance with local codes and AS/NZS 5601.

This is primarily a decorative appliance and has not been designed as a space heater.

This appliance has been tested to AS 4558.

DO NOT operate this appliance without reading and understanding these instructions first.

This appliance is designed for installation into a timber-framed construction and new or existing masonry installations.

NOT INTENDED FOR FIREPLACE INSERT

Only the approved flue components specified by Rinnai MUST BE used.

This appliance must be installed into a well-ventilated room in accordance with AS/NZS 5601.

This appliance is designed for indoor installation only; NOT TO BE INSTALLED OUTDOORS.

Rinnai is not responsible for incorrect or improper installations.

All installations must be carried out by authorised personnel.

Be sure to complete the installer details section of the user guide before signing off the installation.

Specifications

Models: RF800E(N/P)
Burner Media: Ceramic Logs / Coals and Granules, Ceramic Pebbles
Gas Types: Natural Gas, Propane Gas
Description: Indoor Decorative Fire
Flue: 200 mm stainless steel inner / 250 mm galvanised steel outer
Flue Liner: 200mm Flexi liner (masonry only)
Flue Requirements: Minimum of 2.4 metres of flue, 3.6 metres if off-set bends are used
Flue Cowl: AGA Approved 200 mm Flue Cowl
Gas Connection: 3/8" BSPF Gas Flare onto gas control
Power: 230/240V a.c. 50hz, 1 Amp
Fan: Tangential; 2 speed
Burner: Bunsen type atmospheric
Gas Control: SIT 845 with SIT 579. DBC modulating control
Ignition: Electronic
Flame Monitoring: Flame rod
Control: Electronic control with IR remote control

For all other specifications, refer to the appliance data plate.

Dimensions

Diagram Description: Two diagrams show dimensions. The first, labeled 'Engine', shows a front view and a side view with overall measurements: Width 900mm, Height 600mm, Depth 410mm. Specific internal cavity dimensions are also indicated (e.g., 880-900mm width, 595-600mm height, 435mm minimum depth). The second diagram, labeled 'Trim', shows front and side views with overall measurements: Width 910mm, Height 605mm, Depth 15mm.

* Approximate depends on bends. ** For masonry installations only.

Gas & Electrical Supplies

Gas Supply

A suitable gas supply needs to be provided to the left-hand rear corner of the installation cavity prior to installing the appliance. The pipe sizing should be calculated to supply at least 40MJ/h. Allow sufficient pipe to make the connection as shown.

The gas inlet access point for this appliance is provided with a set of folding flaps to allow piping with fittings attached to be passed through for connection. For vermin control, ensure that these flaps are closed again once the piping has been installed.

Use the supplied gas connection kit (200mm 3/8 Flexi tube with plug and 3/8" - 1/2" reducing flare connector) to connect the appliance to the consumer piping.

Electrical Supply

The appliance is supplied with a power lead approximately 1.8m long. This needs to be connected to an isolating wall socket within the cavity and connected to an isolating wall switch, preferably located to the right of the appliance, facing into the room, not inside the framing cavity.

This supply is used to isolate all power from the appliance. The power cord is designed for a 230/240V AC 10 amp supply.

Electrical connections must be in accordance with AS/NZS 3000 and installed by an authorised person.

Clearances

The appliance must be installed with the shown minimum clearances to combustible materials. See also "Mantles, Surrounds, Recesses & Hearths" on page 13 for additional information.

Diagram Description: A diagram illustrates minimum clearances: 300mm minimum from the top, 750mm in front of the fascia, and 1000mm minimum from the front.

Mantles, Surrounds, Recesses & Hearths

Mantles

A timber mantle may be installed above this appliance but must be within the grey area as shown here.

Diagram Description: An illustration shows a mantle above the appliance with a shaded area indicating the maximum allowable extent of the mantle, with a note that the mantle must not extend beyond this area. It also shows clearance dimensions X and 45 degrees.

Timber Surrounds

As with mantles, when a timber surround is to be fitted, ensure it complies with minimum timber clearances of 300mm above and 150mm to each side.

Recesses

If the appliance is to be installed into a recess, the recess must comply with the following limitations. The same limitations apply to the sides of the appliance.

Diagram Description: A diagram shows a recess for the appliance. It indicates that the recess must not extend beyond a certain area. It shows fireproof board for the wall below the recess and for a minimum height of 300mm. It also notes that side clearances can be reduced from 300mm to 50mm.

TV or Ornamentation Above The Heater

CAUTION: The installation of electrical appliances above and in the vicinity of the heater, such as, but not limited to, Plasma TV, LCD TV, Home Theatre Screens, Speakers, etc., must comply with their manufacturers' instructions.

It is the responsibility of the installer/end-user to check the installation instructions of these items and to ensure the location is suitable. This caution also extends to, but is not limited to, ornaments such as: Paintings, Prints, Photographs, Tapestries, Mirrors, Stuffed Animals, etc.

Use either a shelf or mantle below the TV or ornament, or alternately, you can construct a recess to mount the TV or ornament on. Check the manufacturers' installation instructions for these items and ensure the recess is suitable.

Rinnai does not take any responsibility for any damage occurring to any items installed above and in the vicinity of the heater.

Hearths

Although a solid hearth is not required, if the appliance is to be installed within 300 mm of the floor, it is recommended that protection is given to any flooring surface directly in front of the unit.

The appliance produces a large amount of radiant heat and this might cause damage to flooring and furnishings that are too close.

Diagram Description: A diagram shows the appliance with a hearth in front of it, indicating a 300mm measurement from the floor to the appliance base.

Ventilation

This appliance is a decorative flame effect appliance; the space or room in which the unit is installed must have adequate fixed ventilation compliant with the requirements of AS/NZS 5601.

For Decorative Gas Log Fires, this requires that one or more openings with a combined free ventilation area of not less than 314 cm² shall be provided for each appliance.

The opening may be provided by any of the following options, provided that there is a ventilation path to outside that is unobstructed by building material or insulation:

Flue Requirements

ONLY the Rinnai flue components described in this manual are to be used with this appliance.

The installation of the flue system MUST comply with the requirements of AS/NZS 5601.

Examples of available flue component configurations are shown right, the minimum flue heights are as follows:

Diagram Description: Three diagrams illustrate flue configurations: 'Direct' (minimum height 2.4m), 'Offset' (minimum height 3.6m), and 'Extended Offset' (minimum height 3.6m). A note indicates that only one AUBENDSET200/250 can be used on any Offset or Extended Offset flue installation.

Diagram Description: Illustrations of flue components: A) AUFLUE200/250 (1220mm twin skin flue pipe, Ø200mm inner / Ø250mm outer), B) AUBENDSET200/250 (2x 45° twin skin bends, Ø200mm inner / Ø250mm outer), and C) RFCOWL200/250 (Connection Ø200mm, Cowl outer Ø350mm). Diagram B also shows assembled dimensions for AUBENDSET200/250.

Engine Installation

Timber Cavity Design

The appliance and flue need to be installed before the wall can be lined!

It is recommended that the cavity lintel is left off until the flue and engine have been installed (Allow approx 1200mm clearance above the engine).

Remember that both gas and electricity are required within the cavity (see, "Gas & Electrical Supplies" on page 12).

When engine installation is complete, the fitting of cardboard from the packaging material to the front flanges of the appliance with some low-tack masking tape will help to protect the appliance from dust, paint, etc., of subsequent construction drawing into the appliance.

Diagram Description: Diagrams illustrate timber cavity design. One shows a cross-section of the cavity with minimum clearances (25mm between flue and combustibles, 435mm minimum depth, 880-900mm width, 595-600mm height). It indicates where the lintel should NOT be installed until the engine and flue are in place. Another diagram shows how to fix the appliance to framing using strapping and how to secure it with screws or rivets.

Secure the appliance to framing using strapping provided with appropriate fixings (not supplied) as shown.

It is recommended that the appliance be installed on a solid platform. If this is not possible, then there must be support provided at the front and back of the cavity – no further back than 368mm.

If the appliance is to be installed with a hearth, either on the floor or cantilevered, it is important that the finished top of the hearth is flush with the floor of the installation cavity. For the best finish, allow for the hearth to fit under the engine by 5~10 mm.

Diagram Description: A diagram shows the hearth placement relative to the cavity base and wall board, indicating 5-10mm front of fire to edge of hearth.

Masonry Cavity Design

Remember that both gas and electricity are required within the cavity before the appliance is installed (see, “Gas & Electrical Supplies" on page 12).

These instructions are for either new masonry/non-combustible cavities or existing masonry fireplaces.

A flexi flue and adaptor is available for installations where access is restricted. If the cavity can be completed after the engine and flue are installed, then the adaptor might not be required. The flue adaptor can also be used with rigid flue where space allows. The flue should be self-supporting before the engine is installed.

This appliance is not designed for installation without a dedicated flue liner.

Diagram Description: Diagrams illustrate masonry cavity dimensions and flue options. One shows cavity dimensions (e.g., 380-900mm width, 575-595mm height, 400mm minimum depth) and the placement of a flexi flue and adaptor or a single skin flexi flue liner. Another diagram shows the appliance fitting into the cavity with specific measurements for the spigot and underside.

This appliance consists of a firebox and removable insulating panels. For masonry installations only, these panels can be removed if cavity space is restricted. Remove as few or as many panels as required. The more panels retained, the more efficient the appliance will be.

Take care not to damage the power cord when removing the back panel!

Preparation of the Engine

If the flexi flue adaptor is to be used, then there are modifications that need to be made to the engine.

  1. Remove the top insulating panel and insulation.
  2. Remove the 4 screws holding the twin skin flue spigot in place and carefully remove the spigot.

DO NOT remove the white gasket.

Diagram Description: An illustration shows the top of the engine with insulation and cover removed, indicating spigot rails and gasket.

  1. Remove the six screws down the side of the spigot and attach the two spigot rails that are supplied with the flexi flue spigot.
  2. If the top insulation panel is to be used, then it must be cut to allow the spigot to transition down the rails. Each panel will end up being about 250mm wide.
  3. Remove the two knock-outs in the centre of the top flange of the engine.

Installing Engine

  1. Place the engine onto the hearth and carefully line up the gas supply pipe with the hole in the back left-hand corner of the engine.
  2. Make sure that the power supply cord is passed through the cavity for connection by a registered electrician.
  3. Line the flue spigot adaptor up with the guide rails on the top of the engine and push the engine in. Take care not to roll the spigot gasket as the engine slides in!
  4. Once the engine is fully home, use screws to hold the flue spigot to the top flange of the engine.
  5. Fix the front flange of the engine to the cavity.

It is not necessary to seal the engine to the cavity.

Diagram Description: Diagrams show the engine being installed. One shows the spigot rails and gasket attachment. Another shows the engine being placed into the cavity, aligning the gas pipe and power cord. A third diagram illustrates securing the flue spigot and fixing the engine front flange.

Appliance Gas Connection & Commissioning

Once the engine has been installed and fixed to the building, the gas and electricity can be connected. Some installers elect to leave this until the decorating has been completed and the installation can be finished; remember that the trim can not be attached until the wall lining is finished.

CAUTION: If commissioning is to be carried out after the decorating has been completed, leave a protective cardboard cover taped to the front of the engine using a low-tack tape to prevent plaster dust and debris from entering the engine and damaging the paint work.

Isolate the power and gas supplies before commencing work on the appliance.

Gas Connection

  1. Remove the front panels and strip all the protective plastic film from this item.
  2. Remove the Air Diverter Panel from the front of the Burner Assembly.
  3. Remove the burner assembly by removing the two fixing screws in front of the burner and pulling the tray forward and then upwards to remove from the gas control.
  4. There may be aeration sleeves attached to the venturi tubes on the back of the burner; take care not to lose these. There is a chart on page 19 that shows which aeration sleeve should be used depending on the gas and burner media being used.
  5. After bending and flaring the gas supply pipe, purge the gas pipe and fix the gas control assembly back in place and connect the gas.
  6. Reconnect the power and gas (reconnect the control panel and fan connection if previously removed).
  7. Replace and fix the burner assembly in place.

Diagram Description: An illustration shows the burner assembly, gas control, control panel, and air diverter panel, with labels indicating fixing screws and control leads.

Gas Commissioning

240 VOLTS, RISK OF ELECTRICAL SHOCK!

When performing the commissioning, the appliance electrical power will need to be connected. Exercise CAUTION as there is potential for electric shock from the exposed wiring and circuitry. DO NOT leave the appliance unattended when power is connected and the panels are removed. Installation and commissioning must be carried out by an authorised person. Wiring inside this appliance may be at 240V potential. DO NOT test for gas escapes with an open flame.

Gas Pressures

Refer to the appliance data plate located inside the appliance on a swing tag for correct gas pressure settings.

  1. Using a suitable screwdriver, loosen the captive Appliance Test Point Pressure (ATPP) screw D and fit the manometer (an electronic manometer is recommended). Refer to images for ATPP location.
  2. Remove the dust cap C from the regulator adjusting screws.
  3. High Pressure Setting: Turn the appliance 'ON' and adjust to the highest setting (see "Remote Control Operation" on page 6). Use a 10 mm spanner to turn nut A, lock screw B with an appropriate screwdriver to prevent it turning. Turning nut A clockwise increases the outlet pressure whilst turning anti-clockwise decreases the outlet pressure.
  4. Low Pressure Setting: Turn 'OFF' the power to the POV by separating the connector of the two yellow wires that power the POV. The POV will automatically default to 'Low Pressure' operation. Keep the high pressure adjusting nut stationary using a 10 mm spanner. Use an appropriate screwdriver for setting screw B. Turning clockwise increases the outlet pressure whilst turning anti-clockwise decreases the outlet pressure.
  5. Replace the dust cap C after pressure adjustments.
  6. Reconnect the POV Yellow wires power connection.

To ensure the correct operation of the modulating valve (POV), it is necessary that the dust Cap C is returned to its original location.

  1. After re-checking the pressures, turn the appliance 'OFF', remove manometer and replace the ATPP screw D. Check all connections and test points for leaks using soapy water solutions.
  2. Turn the appliance 'ON' and 'OFF' a few times to confirm correct ignition and operation.
  3. During the initial burn-in period, some smoke and smell may be emitted. The appliance should be run with both the flame and fan set to high in a well-ventilated room until these dissipate.
  4. Check the flame pattern (see "Abnormal Flame Pattern", "When to call for Service" on page 7).
  5. Proceed to the section "Trim Installation" on page 20.

Diagram Description: A diagram shows the Gas Control and Ignition Pack Assembly with labeled components: Inlet Test Point, Cap (C), Appliance Outlet Test Point Pressure, Gas Outlet, High Pressure Adjusting Nut (A), Low Pressure Adjusting Screw (B), and a set of buttons for ON/OFF, Flame Up/Down, Fan Up/Down, and Off Timer.

Aeration Sleeve Details

It is important that the correct aeration sleeves are used for each gas type and burner media. The appliance should have been supplied with the correct aeration sleeves. If the appliance is to be set up on propane with pebbles or crystals, then the sleeves supplied with the burner media need to be fitted. Refer to the notes supplied with the burner media and the chart below for more information.

Diagram Description: An illustration shows aeration sleeves and an identification groove. A table lists Gas Type, Burner Media, and No. of ID Grooves on Sleeve (Depth of Sleeve).

Gas Type Burner Media No. of ID Grooves on Sleeve (Depth of Sleeve)
Natural Gas All None
Propane Logs/Coals No Sleeves
Pebbles or Crystals 1

Pilot Burner Performance

When operating at its best, the pilot burner will produce a sharp blue flame with a light blue inner cone. This inner cone should reach across to the flame rod and slightly beyond. The size of the pilot flame cannot be adjusted and is dependent on inlet pressure.

Signs of abnormal pilot operation could be:

Any one of these conditions could affect the performance of the appliance (such as soot build-up on flame rod, etc.) and should not be left unresolved. Contact your authorised service agent.

Trim Installation

The outer trim panel cannot be installed until the wall board has been attached and finished (decorated).

It is recommended that the installation of the trims and burner media is left until the room is complete and all decoration is finished.

Leave a protective cardboard cover taped to the front of the engine using a low-tack tape to prevent plaster dust and debris from entering the engine and damaging the paint work.

  1. Fit the Minimal Trim so that the two hooks in each end fit over the screws in the side of the engine as shown below.
  2. Fix the trim in place using an earthing screw (with serrated washer) in one end of the trim.
  3. Fit the reflectors by fitting over the front trim at an angle and then standing up against the side of the engine. There is a catch above the top edge of the reflector to hold it in place.
  4. Pull the two spring-loaded Lower Trim Retainers forward and down until they lock in place as shown.
  5. Fit the outer trim over the Upper Trim Hooks. If adjustment of the hooks is required, use a screwdriver to prise the hooks forward, or push them back until the trim fits flush with the wall.
  6. Hold the leg of the trim against the Lower Trim Retainer and push the Retainer outwards; the spring Retainer will pull up into the bracket on the back of the trim and back into the cavity once the bracket is horizontal again.

Take care when the spring grabs that the trim is not resting on the hearth as it could bite into the surface and scratch it. Either hold the trim slightly higher or use a thin piece of card between the leg end and the hearth.

7. Proceed to "Burner Media Installation" on page 21.

Diagram Description: Diagrams illustrate trim installation. One shows the minimal trim, reflector, reflector retainer, and earthing screw. Another shows the upper trim hook and lower trim retainer components.

Burner Media Installation

ONLY use the burner media supplied by the manufacturer in this appliance. DO NOT BURN WOOD OR ANY OTHER MATERIAL IN THIS APPLIANCE.

Logs, Coals and Granules

  1. Fit the Rear Log Locator panel (supplied with the Logs and Coals) to the back of the burner using 4 screws.
  2. Use a flat screwdriver or similar to bend all of the log locating tags upwards until square to the burner.
  3. Place one coal onto each of the 23 Locating Pins. The coals are to be located centrally and at the same angle as the tag. Push the coals down until they are just sitting on the burner.
  4. Place, DO NOT POUR, all of the supplied granules on the burner and spread evenly across the entire surface of the burner between the coals.

Avoid pouring the media over the burner, as this can block the burner ports with the fine dust that tends to settle in the bottom of the bags during shipping.

  1. Place the remaining coals (a total of 31 should be used to get maximum efficiency) and the supplied logs and twigs over the first row of coals.
  2. Once all the logs and coals are in place, light the appliance and assess the look of the flames. If there are any areas that have very long streaky flames, then, using a pair of tongs, move the top logs or coals to another position until the flames are more even across the whole burner.

Diagram Description: Diagrams show the placement of burner media. One illustrates fitting the rear log locator panel and bending tags. Another shows coals placed on locating pins, granules spread evenly, and logs/twigs added.

Pebbles / Crystals (Crushed Glass), Where Applicable

  1. DO NOT pile glass or pebbles over the top of the pilot assembly, as this could affect its performance. It may be possible to build the media up around the pilot to hide it slightly, but always check that the pilot is operating at its optimum when finished (Refer to "Pilot Burner Performance" on page 20).

Avoid pouring the media over the burner, as this can block the burner ports with the fine dust that tends to settle in the bottom of the bags during shipping.

Final Checks

Check that the appliance operates properly in all modes (high & low gas rates, fan high & low) and make sure that all the supplied parts are used and properly installed.

It is important that the customer is fully aware of how to operate the appliance properly and safely. Advise the customer to fully read the operation sections of this manual to understand how to get the best out of their appliance. Advise the customer of the need for regular servicing in order to maintain the warranty.

Complete the Commissioning Checklist.

Trouble Shooting

Diagram Description: A table lists symptoms, possible causes, and corrective actions for common issues such as the front panel or remote control not working, ignition problems, flame issues, and fan operation.

Symptom Possible Cause(s) Corrective Action(s)
Front panel ON/OFF button does not work (no spark noise) Mains Power Disconnected
Gas Control Locked Out
Faulty Control Mechanism
Check mains supply & isolating switch
Press ON/OFF button twice to reset*
Service Call
Remote control ON/OFF button does not work (no spark noise), yet the front panel ON/OFF button does work ON/OFF button not held for 1 second
Flat Batteries
Signal interference
Faulty remote control or receiver
Hold ON/OFF button for at least 1 second
Replace Batteries
Move to another part of the room
Service Call
Ignition is sparking then locks out Gas Control Locked Out
ON/OFF button not held for 1 second
Press ON/OFF button twice to reset*
Hold ON/OFF button for at least 1 second
Sparking continues, after pilot flame ignites Air in gas supply Purge gas supply*
Pilot ignites, yet main flame does not Gas supply turned off or empty
Faulty flame rod
Dirty gas in cylinder (LPG/Propane)
Turn on gas supply or change gas cylinder
Service Call
Replace or change over gas cylinder
Flame goes out Faulty gas control
Gas supply turned off or empty
Service Call
Turn on gas supply or change gas cylinder
Fan does not operate Mains power disconnected
Accidental operation of remote control
Flat batteries in remote control
Faulty remote control or receiver
Faulty fan or wiring
Check mains supply & isolating switch
Check location of remote control
Replace Batteries
Service Call
Service Call

* If the appliance fails to ignite after three (3) attempts, turn off the power and gas if possible and arrange for a service call or contact the installer if the unit is newly installed.

Commissioning Checklist

To be completed by the installer

Serial Number: ___________________________________________________________

Diagram Description: A checklist with numbered items (1-7) for installation verification. Each item has 'YES' and 'NO' checkboxes. Items include positioning, fixing, media installation, leak checks, owner instruction, and removal of protective plastic.

NO YES
1. Is the appliance positioned in a suitable location with regards to clearances?
2. Is the unit fixed in location?
3. Is the burn media installed and positioned correctly?
4. Have all gas connections been checked for leaks using a soapy water solution?
5. Have you instructed the owner of the correct operation of this appliance before leaving?
6. Have you left the operating instructions with the owner?
7. Have you removed all PVC plastic coating material?

Ensure all PVC plastic coating material is removed before operating the unit.

If you have answered NO to any of the above questions, you MUST NOT allow the appliance to be operated until the item has been rectified.

Wiring Diagram

Diagram Description: A detailed wiring diagram for the Rinnai RF800. It shows the Control Box (Millenium) with connections for Mains Input (230/240V AC, 50Hz, 10 Amp), Fuse (3 Amp), and various internal connections (Active, Neutral, Low, Med, High, Mod 1, Mod 2). It also shows the Gas Control 12 Pin Plug with specific wire color codes (WH, BLK, YL, RD, BLU, BRN, GR, OR) and their corresponding pin numbers (1-14). Connections for Pilot, Spark, and Flame are illustrated, along with the HT Lead for the pilot.

COLOUR COLOUR
WH WHITE YL YELLOW
BLK BLACK YL YELLOW
YL YELLOW BRN BROWN
RD RED
BLU BLUE
BRN BROWN
GR GREEN / YELLOW
OR ORANGE

Installation Notes

Write any comments on the installation here and leave with the owner for future reference.

Contacts

Rinnai Australia Pty. Ltd.

ABN: 74 005 138 769

Head Office:
10-11 Walker Street,
Braeside, Victoria 3195
P.O. Box 460
Tel: (03) 9271 6625
Fax: (03) 9271 6622

Internet: www.rinnai.com.au
E-mail: enquiry@rinnai.com.au

National Help Line

Tel: 1300 555 545*
Fax: 1300 555 655*

Spare Parts & Technical Info

Tel: 1300 366 388*
Fax: 1300 300 141*

*Cost of a local call higher from mobile or public phones.

Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our National Help Line. Rinnai recommends that this appliance be serviced every 2 years.

Document Reference: 13309 - RF800 OIM Issue 1 14/11/13

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