Hoover PowerDash Pet Advanced Carpet & Upholstery Cleaner USER MANUAL

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.

WARNING

• Fully assemble product prior to use.
• Do not leave product when plugged in. Unplug from outlet when not in use and before servicing.
• Use indoors only. Do not immerse. Use only on carpet moistened by cleaning process.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this user's manual. Use only Hoover recommended attachments.
• To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Hoover Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
• Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1 (800) 944-9200.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug charger, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the products from falling, always place product at bottom of stairs or on floor. Do not place product on stairs or furniture.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.

CAUTION

TO REDUCE THE RISK OF DAMAGE:

• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
• To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
• To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• With brushes on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.
• DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
• Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

Diagram Description: A grounding diagram shows a standard three-prong plug (A) with a grounding pin. It connects to a grounded outlet (B). An alternative shows a two-prong outlet (E) with a temporary adapter (D) that has a grounding tab (F) to connect to a permanent ground (G), such as a metal screw on a grounded outlet box cover. The diagram illustrates how to ensure the appliance is properly grounded to prevent electric shock.

GETTING STARTED

ASSEMBLY

Fully assemble product prior to use.

1. Insert the Upper Handle into Upper Handle Pole and insert Upper Handle Pole into the base. You will hear a "CLICK" when each end locks into place.
2. Slide the Clean Water Tank into place. Push down firmly.

NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (ex: plastic) underneath them before cleaning.

Diagram Description: An illustration shows the two main parts of the handle being connected, followed by the clean water tank being inserted into the base of the cleaner.

TIP: BEFORE YOU BEGIN CLEANING

• Vacuum carpet and upholstery thoroughly with a Hoover® vacuum before use. Don't use the carpet cleaner as a traditional vacuum cleaner.
• Be sure to check Hoover Cleaning Solutions Guide and the cleaning code on your upholstery. Use your cleaner only on upholstery marked "W" or "W/S".
• Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.

OPERATION

FILL THE CLEAN WATER TANK

1. Lift up to remove the Clean Water Tank, then remove the cap and add warm water to the fill line. Add Hoover Solution to the solution fill line. Secure cap.
2. Align the tank and firmly press it into place.

NOTE: Cap must be locked in place for proper performance and to prevent leaking.

NOTE: Read the directions on the Hoover® Carpet Cleaning fluid prior to use.

Diagram Description: An illustration shows the clean water tank being lifted, filled with water and solution, and then reinserted into the cleaner base.

CLEANING FLUID

SEE THE HOOVER'S SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions.

CAUTION: Not to be used for grooming a pet.

CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

HOW TO CLEAN CARPETS

1. Step on the Handle Release Pedal to recline the cleaner into position.
2. Step on the Power Pedal to turn ON.
3. Squeeze trigger for a slow forward and backward wet stroke.
4. Release trigger for a slow forward and backward dry stroke.

IMPORTANT: Empty Dirty Water Tank when you hear an audible change. Ensure the tank is secured before cleaning.

To Rinse: Fill with warm water and omit adding solution to the Clean Water Tank.

WARNING: Risk of personal injury – Brushroll may suddenly restart – unplug before cleaning or servicing.

Diagram Description: A sequence of illustrations shows the user reclining the cleaner, stepping on the power pedal, and then performing wet and dry strokes with the trigger engaged and released.

HOW TO CLEAN THE DIRTY WATER TANK

To Dry System: Run system for ten seconds before shutting off without engaging trigger.

1. Turn power OFF and unplug the power cord.
2. Press down the top of the Dirty Water Tank. Remove Tank from carpet cleaner base at an angle.
3. Place on a flat surface and unlatch Dirty Water Tank lid to remove top of tank.
4. Empty tank, rinse, and remove all large debris from tank and openings. Allow tank to air dry.
5. Prior to replacing tank, check and clean filter as needed.

Diagram Description: Illustrations show the dirty water tank being removed from the cleaner, its lid being opened, and the tank being emptied and rinsed.

HOW TO ATTACH/USE HOSE AND TOOL

CAUTION: Always turn off this product before connecting or disconnecting hose.

1. Read "Before you Begin Cleaning" instructions.
2. To ensure maximum performance and to protect your carpet, be sure to place the handle in the upright position while using the hose. Placing the handle in the upright position shuts off the antimicrobial embedded brushroll.
3. To clean with hose tool, remove the nozzle cover then align the ports and plug it in firmly.
4. Connect tool to hose by sliding it onto the connector until it securely locks into place.

Diagram Description: A series of images shows the user reading instructions, placing the handle upright, attaching the hose tool to the cleaner, and then connecting the tool to the hose.

CLEANING CARPETED STAIRS AND UPHOLSTERY

CAUTION: Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

1. Hold tool about 5 inches over the spot or stain. Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool.
2. Scrub the stain in a back and forth motion.
3. Apply downward pressure on the front of the cleaning tool and pull toward you to extract.
4. Repeat as needed to lift the stain and suction up the dirt.

Diagram Description: Illustrations depict holding the tool over a stain, spraying solution, scrubbing, and extracting the dirt.

MAINTENANCE

This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.

HOW TO REMOVE & CLEAN THE BRUSHROLL AND REMOVE THE BELT

CAUTION: To reduce the risk of injury from moving parts, unplug before servicing.

1. Remove the nozzle cover by pulling up and forward on the latch. Rinse nozzle cover and allow to air dry.
2. Gently grab the finger ledge and flip brushroll cover open. Wipe away any debris. Flip closed when finished.
3. Press down right foot pedal to recline the machine. Lay product down to access the underside. Use a Philips screwdriver to remove 12 screws. Screws 1-2 are on the left of the brushroll. Screws 3-7 are on the top belt access cover. Screws 8-11 are on the bottom belt access cover.
4. Once screws 1-2 and 3-7 are removed, the brushroll and front end of the belt can be taken out.
5. Screws 8 – 11 on the bottom belt access cover need to be removed. Remove Philips head screws only.
6. Now that the screws are removed, press the small white lever that is located underneath the belt. Then the rear belt access can pivot outwards as shown. The belt can now be completely removed and replaced.
7. To reassemble, just pivot the rear belt access cover back into place and fasten the screws. Reassemble the brushroll on the belt. Add the front belt access cover and brushroll endcap as they were before.

NOTE: The window will be loose at this point since the components that hold it in place are now disassembled. The window is a replaceable part. See window replacement instructions following the belt replacement instructions.

NOTE: Screws for 2 and 3 are much longer than the other screws. All other screws are the same.

Diagram Description: A series of illustrations details the process of removing the brushroll and belt, including removing screws, releasing a lever, and detaching components. Another illustration shows the brushroll cover being opened.

TIP: TO AVOID SATURATING CARPET

• Do not use more than 4 wet strokes over any one area. Always end with dry strokes.
• If additional cleaning is necessary, wait until the carpet is completely dry before using the tool again.

HOW TO REMOVE HOSE AND TOOL

1. To dry the system, run the unit for a few seconds without pressing the trigger. Turn off unit before removing attachments. Press trigger on tool to ensure all fluid has been discharged from the hose. Using your thumb, push forward and up on the latch to remove tool.
2. Press button on end of hose and pull to remove hose from unit. Replace the nozzle cover.

Diagram Description: Illustrations show how to detach the hose tool by pressing a latch and how to disconnect the hose from the unit.

HOW TO REPLACE BRUSHROLL WINDOW

1. Remove the nozzle cover by pulling up and forward on the latch.
2. Remove screws 1-2 and the brushroll end cap.
3. Slide out brushroll window and replace with new window.
4. Replace brushroll end cap and screws. Return nozzle cover back to original location.

NOTE: Rotate brushrolls manually to make sure belt is not twisted or pinched.

Diagram Description: Steps for replacing the brushroll window are shown, involving removing the end cap and screws, sliding out the old window, inserting a new one, and reassembling.

THERMAL PROTECTOR*

A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running.

If this happens proceed as follows:

• Turn cleaner OFF.
• Empty dirty water tank.
• Inspect the nozzle for any obstructions. Clear obstructions if present.
• When cleaner is de-energized and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

*Available on select models.

STORAGE

• Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.
• Allow brushes and underside of carpet cleaner to air dry thoroughly before storing carpet cleaner on a carpeted or wood surface.

LUBRICATION

• The motor and brushroll are equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor or brushroll.

TROUBLESHOOTING

WARNING: Risk of personal injury-Unplug before cleaning or servicing.

REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM. THIS PRODUCT CONTAINS NO SERVICEABLE PARTS.

IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE.

ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE)

If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.

WHAT THIS WARRANTY COVERS:

This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as "Warrantor") applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner's Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) years from the date of original purchase (the "Warranty Period"). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a "covered warranty claim"), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor's sole discretion.

WHO THIS LIMITED WARRANTY COVERS:

This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.

WHAT THIS WARRANTY DOES NOT COVER:

• This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product.
• This warranty does not cover damage resulting from an act of God, accident, owner's acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor.
• This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner.
• Pick-up, delivery, transportation, and house calls are not covered by this warranty.
• In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product's operation, performance, or durability.
• Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brushrolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.

OTHER IMPORTANT TERMS:

This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

GENUINE PARTS AND ACCESSORIES

We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.