Hoover PowerDash™ Go
Portable Carpet & Upholstery Cleaner
User Manual
Brand: Hoover
Product Type: Portable Carpet & Upholstery Cleaner
IMPORTANT: Read all instructions carefully before assembly and use. This product is intended for Household use only. If used Commercially, warranty is VOID.
©2020 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262.
Welcome to Hoover® Ownership
Make it official.
Register your carpet cleaner by:
- Visiting Hoover.com or Hoover.ca [computer icon]
- Calling 1-800-944-9200 [telephone icon]
IT'S GUARANTEED. Get cleaning confidence for up to 2 years with the HOOVER® limited warranty. See warranty for complete details.
Important Safety Instructions
SAVE THESE INSTRUCTIONS. READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING:
When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:
- Fully assemble product prior to use.
- Operate cleaner only at voltage specified on data plate on bottom of cleaner.
- Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
- Do not expose to rain, store indoors.
- Do not immerse. Use only on surfaces moistened by cleaning process.
- To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section (page 8) of this manual.
- Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
- Use only as described in this manual. Use only manufacturer's recommended attachments and products.
- Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Turn off all controls before unplugging.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
- Connect to a properly grounded outlet only. See Grounding Instructions.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without filters and tanks in place.
- Do not clean over floor electrical outlets.
- Put product away after use to prevent tripping accidents.
CAUTION: TO REDUCE THE RISK OF DAMAGE:
- Avoid picking up hard, sharp objects with this product, as they may cause damage.
- Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
- Do not use sharp objects to clean out hose as they can cause damage.
- To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
- To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
- Do not store extractor with solution in tanks.
- DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
- Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.
Grounding Instructions
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING: Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.
[Diagram description: Figure 1 shows a standard three-prong plug (A) and a grounded outlet (B) with a ground connection (C). Figure 2 shows a temporary adapter (D) used to connect a three-prong plug to a two-prong receptacle (E). The adapter's ground lug (F) is shown connecting to a permanent ground (G), such as a grounded outlet box cover.]
Product Guide
Identify the parts of your cleaner:
- 1. Tank Release Button
- 2. Solution Tank
- 3. Dirty Water Tank
- 4. Cleaning Hose
- 5. Spot & Stain Pet Tool
- 6. Power Cord
- 7. Power Button
- 8. Carry Handle
[Diagram description: An illustration of the Hoover PowerDash Go cleaner with numbered callouts corresponding to the parts list.]
Cord Storage
[Diagram description: An illustration shows the power cord being wrapped around hooks on the back of the cleaner for storage. The plug is shown attached to the cord.]
Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.
For fast cord release, simply turn the upper cord wrap downward.
Before You Begin Cleaning
- Do not use the carpet cleaner as a dry vacuum cleaner.
- Use your HOOVER® portable carpet cleaner only if upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Do not clean fabric marked “S” (“solvent/dry” clean only).
- Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
- Move furniture out of area to be cleaned. Place aluminum foil or wax paper under legs of furniture too heavy to move to prevent wood finishes from staining carpet. Pin up furniture skirts and draperies.
ATTENTION: Some Berber, Natural Fiber, and Soft Fiber carpets can fuzz with wear. Some vacuums & carpet cleaners can worsen this carpet wear. Test a hidden area before using on a full room & consult with your carpet manufacturer on cleaning recommendations.
NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.
NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (e.g. plastic underneath them before cleaning.
Getting Started With Your PowerDash™ Spot Cleaner
- Remove Solution Tank from the side of the unit. [Diagram: Shows tank being pulled out.]
- Remove the cap from the tank. [Diagram: Shows cap being unscrewed.]
- Add HOOVER® cleaning solution to the Solution fill line. [Diagram: Shows solution being poured into the tank.]
- Replace and tighten cap. Slide the Tank back into the unit to secure the tank. [Diagram: Shows tank being slid back into place.]
- Unwrap hose from unit. Select preferred tool and make sure it is attached securely. [Diagram: Shows hose and tool attachment.]
Cleaning Fluid: SEE THE HOOVER'S SOLUTIONS GUIDE insert or visit Hoover.com/cleaning-solutions.
CAUTION: Not to be used for grooming a pet.
CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
How to Clean Carpets with your PowerDash™ Spot Cleaner
- Plug power cord into electrical outlet. [Diagram: Shows plug going into an outlet.]
- Press Red Button on top of unit to turn ON. [Diagram: Shows red power button.]
- Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool and scrub the stain in a back and forth motion. [Diagram: Shows spraying and scrubbing action.]
- To lift the stain, suction up the dirt and cleaning solution by applying downward pressure on the front of the cleaning tool and pulling towards you. Repeat as needed. [Diagram: Shows suction action.]
*Follow these steps for best results
For best results, pretreat stains with a HOOVER® spot treatment (see HOOVER® Cleaning Solution Guide) to help loosen and remove even the most stubborn stains. Distribute a generous amount of pretreat spray on spot, stain, or high traffic area. Always follow specific directions found on solution label. Wait 5-10 minutes before using machine.
IMPORTANT: For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.
CAUTION: Do not clean over floor electrical outlets. Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place unit on an absorbent material (such as a towel) to soak up drips.
Continue using dry strokes until little water is visible passing through the nozzle. For best results, HOOVER® recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Fill Solution Tank with water and repeat. For heavily soiled areas, repeat. Avoid saturating carpet.
NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see "Automatic shut-off"). You will also see the float rise and shut off suction at the same time.
Keeping your PowerDash™ Spot Cleaner running properly
This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
- Empty Dirty Water Tank. Press TANK RELEASE button then lift lid off for emptying and rinsing. Clean water will help remove dirt & debris from the tank. Let Air Dry before reinstalling. [Diagram: Shows tank being emptied and rinsed.]
- Rinse hand Tool under faucet. Remove nozzle cover by pressing release button on top. [Diagram: Shows tool being rinsed and nozzle cover removed.]
- Remove Insert and rinse under faucet. [Diagram: Shows insert being removed and rinsed.]
- Clean out Debris from red screen after every use for best performance. [Diagram: Shows debris being cleaned from a screen.]
- Empty Solution Tank and let air dry. [Diagram: Shows solution tank being emptied and air drying.]
- You can remove and access the hose for cleaning. by removing the three screws on the bottom of the carpet cleaner. Once removed you will slide the piece away from the unit. [Diagram: Shows hose removal.]
WARNING: To reduce the risk of personal injury - Unplug before cleaning or servicing.
Thermal Protection
A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
- Turn cleaner OFF and unplug it from the electrical outlet.
- Empty dirty water tank.
- Inspect for any obstructions. Clear obstructions if present.
- When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.
Cord Storage
Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.
Lubrication
The motor is equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor bearings.
Need Help?
If you need further assistance:
If your product needs servicing within the warranty period, please contact Customer Service at 1-800-944-9200; Mon-Fri 7am-6pm EST. Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet washer is located on the data plate).
PLEASE DO NOT RETURN THIS CLEANER TO THE STORE.
QUESTIONS OR CONCERNS?
Contact Us: 1-800-944-9200
If you have any questions or, visit Hoover.com or connect with us:
- Twitter: @HooverUSA
- Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
Troubleshooting
This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use. USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.
WARNING: To reduce risk of fire and electric shock due to internal component damage, use only HOOVER® cleaning products intended for use with the appliance as noted.
WARNING: To reduce the risk of personal injury - Unplug before cleaning or servicing.
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
---|---|---|
Cleaner won't run | 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. |
1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Visit our website at www.hoover.com or call 1-800-944-9200. |
Cleaner won't pick-up or low suction | 1. Dirty Water Tank is not installed correctly. 2. Dirty Water Tank is full. 3. Dirty Water Tank is clogged. 4. Air path is clogged. |
1. Review Placing Dirty Water Tank in base of cleaner. 2. Empty Dirty Water Tank. 3. Clean Dirty Water Tank. 4. Remove Hose and Flush out with Clean Water. |
Water escaping from Cleaner | 1. Dirty Water Tank is full. 2. Dirty Water tank is not installed correctly. 3. Solution Tank not installed properly. |
1. Empty Dirty Water Tank. 2. Review Placing Dirty Water Tank in base of cleaner. 3. Review Solution Tank Installation. |
Cleaner won't dispense | 1. Solution Tank is empty. 2. Solution Tank not installed properly. 3. Needs service. |
1. Fill Solution Tank. 2. Review Solution Tank Installation. 3. Visit our website at www.hoover.com or call 1-800-944-9200. |
Hose nozzle will not spray after filling the Clean Water Tank or Detergent Container. | 1. Air is trapped in the pump and hose. | 1. Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute. |
Motor noise becomes high-pitched | 1. Dirty Water Tank is full. 2. Dirty Water Tank is clogged. 3. Air path is clogged. 4. The float in the Dirty Water Tank has been activated. |
1. Empty Dirty Water Tank. 2. Clean the Dirty Water Tank. 3. Unclog air path. 4. Review Emptying & Cleaning the Dirty Water Tank. |
Warranty
LIMITED WARRANTY FOR HOOVER® PRODUCT
TWO YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.
WHAT THIS LIMITED WARRANTY COVERS:
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner's Guide, this product is warranted against original defects in material and workmanship for ONE year from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor's sole discretion.
WHO THIS LIMITED WARRANTY COVERS:
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner's acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product's operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.
OTHER IMPORTANT TERMS:
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.
Quick Start Guide
Getting Started
- Insert attachment into hand tool. Remove solution tank, fill, & re-insert. [Diagram: Shows attachment insertion and tank manipulation.]
PRO TIPS FOR TOUGH STAINS: Pre-treat by spraying stain first and allow time to loosen. ONLY USE HOOVER PREMIX SPOT SOLUTIONS. *ALWAYS READ DIRECTIONS ON BOTTLE.
How to Use
- Power on. [Diagram: Shows power button.]
- Squeeze trigger to apply cleaning solution & scrub. [Diagram: Shows trigger squeeze and scrubbing action.]
- Tilt and pull backwards to remove solution mix. [Diagram: Shows tilting and pulling to remove solution.]
PRO TIPS: CLEAN OUT DEBRIS FROM RED SCREEN after every use for best performance. EMPTY THE DIRTY WATER TANK when you hear an audible noise.
System Care
- Remove dirty tank. [Diagram: Shows dirty tank removal.]
- Remove lid. Empty & rinse tank. [Diagram: Shows tank lid removal and emptying.]
- Clean nozzle cover. [Diagram: Shows nozzle cover cleaning.]
FOR BEST PERFORMANCE: Complete system care after each use.