Vodafone One Net app Quick Start Guide for PC

What is the One Net app?

Whether you're working at your computer or your laptop, on your mobile or on your tablet, the One Net app makes it easy for you to communicate and collaborate with your colleagues.

Seamless integration across all your devices gives you access to your company phone book, all your contacts, favourites and conference numbers whenever you need them.

Read more about the One Net app

• Make and receive voice calls.
• Chat (exchange instant messages) with someone, or a group of people.
• Transfer files.
• Share your screen or an application.

[Screenshot of the One Net app interface showing menus, contacts, and status options.]

Installing the One Net app

Download and install the One Net app from: https://onenet.vodafone.com/latest/ie/en/content/topics/one-net-app/ona-installing-ona

Read more about installing the One Net app

What do I need to get started?

When you've installed the One Net app, enter your One Net username and password on the login screen. Now you're ready to start making calls.

Logging in and out

Logging in for the first time

You'll need your One Net Business credentials to log in to the One Net app.

1. Start the One Net app.
2. Select or enter your username.
3. Enter your password.
4. Select "Remember password" and "Sign in automatically" if you would like to use these features next time you start the One Net app.
5. Select "Sign In".

Starting the One Net app when you turn on your PC

1. Select File > Preferences.
2. Select the General tab.
3. Select "Run this program when the system starts".

[Screenshot of the Preferences window with the General tab showing language and startup options.]

Logging out

Options for leaving the One Net app are:

• Exit One Net to log out and close the app, or
• Sign Out to log out and return to the login window. This is useful if you share your computer with someone else.

To log out of the One Net app:

1. Select File.
2. Select Exit One Net or Sign Out.

Read more about logging in and out

Changing display language

1. Select File > Preferences.
2. On the General tab select the language you want.

Setting your personal details

You can change the photo, location or status message that is displayed at the top of the One Net app window. This is part of the availability information that is shared with your colleagues.

Read more about setting your personal details

Changing your photo

Can't see your photo? Select the availability flag to display the availability drop-down list and your photo.

1. Double-click on the photo on your One Net app window, or double-click the [user icon] if you haven't yet chosen a photo.
2. Navigate in the File explorer window to the photo you want to use and select Open.

Changing your location

Your location is detected automatically but you can set it manually if you prefer.

1. Select "Set location" or select the name of the location at the top of your One Net app window.
2. Select "Use manual location" and enter the name of the location you want to display to your friends.
3. Select a time zone.
4. Select "Publish location".

Changing your status message

Your status message displays next to your photo in other users' contacts lists.

1. Select the text box below your profile photo.
2. Type the status message you want to display.

Availability

The top of the window also shows your photo, location and a status message, if you have set them.

When you add a friend, the One Net app automatically sends them a request to share their availability with you. When they accept your request, you can see their availability next to their name and they can see yours.

If someone adds you to their friends list, you receive a request to share your availability with them. You can choose whether to accept the request or not.

Read more about availability

Changing availability

Your availability changes automatically if you are on a call. You can also set your availability status yourself. If you have your Outlook® calendar connected to the One Net app, your availability changes automatically if you have a scheduled meeting that you have accepted.

Changing your availability manually

Can't see the availability drop-down list? Select the availability flag to display the availability drop-down list and your photo.

1. Select the [down arrow] next to your availability and photo at the top of the One Net app window.
2. Select an availability status from the list.

Checking who's available

You can see who is logged in and available for chats and calls by the status colours:

Contacts

Finding someone in the phone book

You can access your organisation's phone book using the One Net app. When you find someone in the phone book, you can start a call or a chat. If you contact some people more often than others, you can add them to your One Net contact list, to keep them at hand.

Read more about contacts

1. Select the [user icon].
2. Find the person you are looking for or enter part of the name into the search box to filter the list.

[Screenshot of the One Net app contact search interface.]

Adding people from the phone book to your One Net contact list

If you contact some people more often than others, you can add them to your One Net contact list, to keep them at hand.

1. Select the [user icon].
2. Select the person you want to add to your One Net contact list.
3. Right-click and select "Add a contact".

Finding someone in your One Net contact list

You can search for people in your One Net contact list.

1. Select the [user icon] to show your One Net contact list.
2. Select the person you are looking for, or enter part of their name into the search box to filter the list.

Outlook contacts. On a Windows® PC, search results will include Outlook® contacts if you have enabled Outlook integration.

Selecting your favourites

When you have added people to your One Net contact list, you can select the ones who you contact most frequently and mark them as your favourites. Favourites appear in a separate section at the top of your One Net contact list.

You can have as many favourites as you want.

1. Select the [user icon].
2. Right-click on the person that you want to make a favourite.
3. Select "Set as favourite".

Grouping people

You can put your One Net contacts into groups, so you can start group chats or calls with everyone in the group.

Creating a new group

You must create a group before adding people to it.

1. Select the [user icon].
2. Select the [plus icon].
3. Select "Add a group" and enter the name of the new group.

Adding someone to a group

You can add your One Net contacts to as many groups as you like.

1. Select the [user icon].
2. Right-click on the contact that you want to add to a group.
3. Select "Move to group".
4. Select the group that you want to add the contact to.

Calls in the One Net app

You can start a call:

• From your One Net app main window
• From a chat window
• From your communication history window

Read more about calls in the One Net app

Making a call

If you can't select a call icon. If you are unable to see the icon for the type of call you wish to make, this type of call may not be available to you or may not be supported by your device. Contact your administrator for more information.

To make a call:

1. Select the [user icon] to open your One Net contact list or your organisation's phone book.
2. Select the person you want to call.
3. Select the [phone icon] or [phone icon] to start a call from your computer or desk phone.

If the person is not in the phone book or your One Net contact list:

1. Select the [grid icon].
2. Enter the number.
3. Select the [phone icon] or [phone icon] to start a call from your computer or desk phone.

Making a group call

1. Select the [user icon].
2. Right-click on the name of the group you want to call.
3. Select "Merge calls".

Answering a call

When you receive an incoming call, a window opens displaying the caller's name or number and the options available for answering the call.

Your options for answering calls are "Audio" or "Decline".

For calls to and from a PC or Mac®, you can also select the [chat icon] to open a chat window then answer the call.

Select one of these options:

• "Audio" to answer the call and speak to the caller.
• Select the [chat icon] next to the caller's name to open a chat window, then answer the call. This way you can use chat with the caller while you are speaking to them.
• "Decline" or close the call window to reject the call.

[Screenshot of an incoming call window with "Audio" and "Decline" buttons.]

Chatting

A chat is an exchange of instant messages. You can chat with one person or a group of people.

Read more about chatting

Starting a chat

You can start a chat with people in your One Net contact list or your organisation's phone book, or from the History window. You can have a group chat by inviting more people to join an existing chat, or you can select several people first and invite them to join a group chat.

If you can't select the chat option when you have selected a person, they are not configured for chatting.

1. Select the [user icon] and select a person you want to chat with.
2. Select the [chat icon].

To start a group chat

• Select the [chat icon] and move other people into the chat window to add them to the chat.
• Or, select the people you want to include in the chat and select the [chat icon]. Group chat requests are automatically sent to the people you selected. When someone accepts the invitation, their name appears in the chat window.

Sharing your screen or an application

All participants who want to share their screen must be using a PC or Mac®. When you have started a call or chat, you can share your screen or an application with the other people.

Use these icons for sharing your screen or an application:

Screen sharing controls

To share your screen or an application

1. Select the person or people you want to share your screen or an application with.
2. Select the [chat icon] or [share icon].
3. Select the [share icon].
4. Select a screen or an application.
5. Select "Start sharing" to start sharing your screen or the application.

When sharing your screen, you can still add people to your call or chat.

Sending and receiving files

When you have started a chat from the One Net app, you can exchange files with the other person or people in the chat who are using a PC or Mac.

Sending a file from the chat window

1. Select the [chat icon] to open a chat window.
2. Select the [file icon].
3. Navigate to the file or files you want to send and select Open.

The One Net app sends a message to the other people in the chat, asking them to accept or decline the file. When a person accepts the file from you, the file is transferred and your chat window displays "File sent".

Receiving a file from the chat window

When you see the file name appear in your chat window:

1. Select "Accept".
2. Navigate to where you want to save the file.
3. Select "Save".

My Room

My Room is a place where you can bring people together to communicate and collaborate. In My Room, you can chat, hold a conference call and share your screen or an application with the other people in the room. You can send My Room meeting invitations to people you want to work with, even if they are not within your organisation or don't have One Net. If you want someone else to take part, you can drag and drop their name into My Room so they can join the conversation.

On PC and Mac, you can drag and drop your colleagues' names into My Room so they can join the conversation.

Read more about My Room

These buttons are used in My Room:

Start using My Room

1. Select the [user icon].
2. Select the names of people you want to invite to join My Room.

When you're done, close My Room to end the session.

Sharing your screen or an application in My Room

During a My Room session, you can share your screen or an application with other people in the room. All participants who want to share their screen must be using a PC or Mac.

1. If the Share window is not displayed, select the [share icon].
2. Select a screen or an application.
3. Select "Start sharing" to share your screen or the application with everyone in My Room.
4. If you want to choose a different screen or application to share, select the [eye icon].
5. If you want to preview what you're sharing, select the [eye icon].
6. If you want to temporarily stop your screen share, select the [pause icon].
7. To end your screen share, select the [stop icon].

My Room conferences

1. Select the [user icon].
2. Select the names of people that you want to invite to join My Room.
3. Select the [phone icon].

Your guests can now select the [phone icon] to join the conference.

Inviting people to a My Room meeting

1. Right-click the [user icon].
2. Select "Email My Room invitation".

A My Room invitation email opens. This email contains:

• A link to your My Room or One Net app users
• Dial-in instructions to the audio conference only for people without the One Net app

3. In the "To" box of the email, enter the email addresses of the people you want to invite.

Copy the invitation to your clipboard. Select Copy My Room invitation to copy the invitation text to your clipboard so you can paste it into other applications.

Adding and removing people during a My Room session

To add someone to an active My Room session

• Select the names of the people you want to add and drag and drop them into the Participants area.

To remove someone from an active My Room session

• Right-click on the name of the person you want to remove from My Room and then select "Dismiss participant".