Human Touch HT-Navitas Ascent Series Massage Chair
Use & Care Manual
For personal in-home use
Visit: humantouch.com
Call: 800.355.2762
Welcome to the Human Touch Ascent Series
For over 35 years, Human Touch has been an industry leader, enhancing lives through products and services that help people feel, perform, and live their best. Developed with medical professionals and industry experts, our products combine patented technology, craftsmanship, and intelligent ergonomics with superior design for therapeutic relief.
Our massage chairs, Perfect Chair® recliners, and innovative solutions are recognized for their ease of use, performance, quality, and adaptable design. Human Touch empowers individuals to achieve greater health and vitality in their daily lives, professions, and pursuits. As wellness awareness grows, Human Touch continues to lead the market with solutions for everyone.
Register your product at humantouch.com/register to simplify the warranty process.
Reach Your Peak with the HT-Navitas Ascent Series
This is not a dream. This is you reaching your peak. Your mind at its sharpest. Your body rejuvenated. Your soul energized. This is the Human Touch® Ascent Series.
You work hard, and understand the importance of physical and mental revitalization to perform at your best. Your success is defined by how you start and end your day. Super-charge your daily ritual with a Human Touch® Ascent Series massage chair to gain your high-performance edge. Experience heightened confidence, motivation, and clarity with a rejuvenated body.
You are in complete control of every motion and intensity, dictating your experience. Human Touch® Ascent Series massage chairs provide the edge that energizes you, pushes you farther, and allows you to be your best.
MORNING AND NIGHT, BOOKEND YOUR DAY WITH A HUMAN TOUCH® ASCENT SERIES MASSAGE CHAIR AND UNLOCK YOUR FULL POTENTIAL.
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed:
DANGER: To reduce the risk of electrical shock:
- Always unplug this product from the electrical outlet immediately after using and before cleaning.
WARNING: Children should not use this chair.
- Keep small children and pets out of and away from the chair, especially from under the leg rest and chair back, which can lead to severe injury when the chair is in use.
- Before operating, check for objects beneath the leg rest and behind/underneath the chair.
- Keep hands and fingers away from the space between the moving leg rest and chair to avoid entrapment and pinching, which can cause severe injury.
- Do not use the massager near loose clothing or jewelry. Keep long hair away from the massager while in use.
WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons:
- Do not put hands or fingers near the massage mechanism or rollers while the product is running. Touching the mechanism can result in injury from the rollers squeezing together.
- Never leave an appliance unattended when plugged in. Unplug from the outlet when not in use and before putting on or taking off parts.
- Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury.
- Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support or similar parts.
- Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
- Do not carry this appliance by the supply cord or use the cord as a handle.
- Always keep the power cord away from heated surfaces.
- Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.
- Never drop or insert any object into any opening.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- To disconnect, turn all controls to the OFF position, then remove the plug from the outlet.
- Do not massage any area of the body that is swollen, inflamed, or covered with skin eruptions.
- Do not use on unexplained calf pain.
- Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
- Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.
- Use heated surfaces carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. Unattended use of heat by children or incapacitated persons may be dangerous.
- Do not use this product if abnormal noise is heard.
- Do not stand on or in the appliance. Use only while seated.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- The unit should not be used on top of heating appliances, such as electric carpets, etc.
- Do not use this unit in bathrooms or any other damp or humid locations as this may cause electric shock or lead the unit to malfunction. Do not spill water, etc., on the controller or the unit.
- Always lift the back pad to check that the fabric of the unit itself has not been ripped. If you find a rip, immediately stop using the unit, unplug the power cord, and have the unit repaired at an authorized service center. Use of the unit with ripped fabric may cause electric shock or injury.
- Turn off all control switches before unplugging the unit from the power outlet. A transformer should not be used as this may cause electric shock or lead the unit to malfunction.
- Do not attempt to open or disassemble any parts of the units to avoid electric shock or injury to persons.
- Risk of electrical shock and moving parts. Disconnect from power supply before removing enclosure, cleaning, or servicing.
- Press the red marked emergency stop button immediately on the remote controller should you experience any discomfort or abnormal function. All operations will be immediately stopped.
- The unit has no user-serviceable parts inside.
- Assembly/installation must be done by the dealer or its service agent or a similarly qualified person to avoid a hazard.
Safety Precautions:
- Comfortable clothing is recommended while using this product.
- This product is meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers are moving.
- If you feel any abnormal discomfort during operation, turn off the power immediately and consult your physician.
- Do not sit on the controller.
- Do not pull on the AC cord.
- When using this product after storage, check that it is operating properly prior to use.
- Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.
Operating Precautions: To avoid damaging the unit
- Use the unit only when it is placed on an even, flat surface. Failure to observe this may result in upset.
- Make sure that the control switches and timer function are working properly prior to operating the unit.
- Prior to operating the unit after a long period of disuse, read this manual carefully and ensure the unit is still in good condition to avoid accident or injury.
- Handle or move the unit with care to prevent scratching the floor.
- Only connect the power cord to a properly grounded outlet. The grounding plug should not be bent or disconnected; otherwise, electric shock may occur during electricity leakage or malfunction.
- Do not stand, sit, or place any objects on the backrest, armrest, or footrest.
- Never use the unit against wet skin to avoid electricity leakage or electric shock.
- In case of power outage, immediately turn off the power switch and unplug the power cord from the outlet to avoid accident if power is restored.
- During maintenance, the power cord should be disconnected from the outlet. Do not plug/unplug the power cord with wet hands to avoid electric shock or injury.
- Unplug the power cord by holding the plug, not pulling the cord, to avoid electric shock or short circuit causing sparks.
- When the unit is not in use, always unplug the unit from the outlet to avoid the risk of electricity leakage or fire caused by insulation aging due to dust or humidity.
- Do not use the unit in a swimming pool area, in the bathroom, or places where humidity is high.
- Do not place the unit in areas exposed to direct sunlight, or near heaters, hot air blowers, or any other heating devices to avoid discoloration or deterioration on the surface of the holster.
- Do not use the unit near heaters or other places with high temperatures. Do not use the unit while smoking, or on an electric blanket or other heating devices, to avoid causing a fire.
- Do not move the unit with any person or object on it to avoid malfunction or injury.
- Only one person should be seated in the unit at one time to avoid malfunction or injury.
- When the unit is inoperative, repairs should only be carried out by qualified technicians. Never attempt to disassemble or repair the unit yourself.
- Any repair or service should only be performed by an authorized service center.
SAVE THESE INSTRUCTIONS
Grounding Instructions:
This product must be grounded. If it malfunctions or breaks down, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electronic shock.
- Check with a qualified electrician or serviceman if you are in doubt as to whether this product is properly grounded.
- Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- This product is for use on a normal 120-volt circuit and has a grounding plug that looks like the plug illustrated in sketch (A).
For all grounded cord-connected products:
Grounding methods:
[Illustration of a grounded outlet with a plug showing a ground pin]
The use of a temporary adapter is not permitted in Canada.
WARNING: This product is equipped with a thermal resetting protection device.
This is an added safety feature to protect you and this product from overheating. If the product should suddenly stop and will not start, turn the main power switch (located on the back of the product) off and do not operate the product for at least 30 minutes. Failure to turn the product off may result in the product starting unexpectedly when the device cools.
Get Ready
Unpack the Box
Parts included:
- Chair base
- Armrests
- Side panels
- Power cord
- Zip ties (4)
- Fasteners (8)
- 5mm Allen screws (8)
- 5mm Allen wrench (1)
- Flat washers (8)
Extra (in case needed):
- Zip ties (2)
- Fasteners (2)
- 5mm Allen screws (2)
- Flat washers (2)
In just a few minutes, you'll be enjoying your new Human Touch massage chair! First, unpack the box, ensure you have all the parts, choose a location carefully, and then use two people to move your chair to the desired location.
Choose a Location
When deciding where to place your HT-Navitas, consider the following:
- Place the unit on a flat surface, away from direct sunlight or any other direct heat source (to avoid fading).
- If placing on a hard surface, it is recommended to place a piece of carpet or a soft mat underneath it to avoid damaging the floor (minimum 48" x 28").
- To accommodate the footrest when deployed, ensure the area in front of the chair is clear for at least 32".
[Illustration showing the chair with a 32" clearance requirement in front]
Move the Chair to the Desired Location
CAUTION: Use two or more people to lift the chair out of the box or move it, to avoid injury or damage to the chair. Do not move the chair with anyone seated in it. Do not hold the seat, front of the footrest, or shoulder unit when moving the chair. Make sure the power cord is secured out of the way before moving the chair.
To move the chair:
- Carefully push down on the upper part of the backrest to tilt the chair backward, balancing the chair weight carefully to avoid dropping it.
- Roll the chair on its casters to the desired location.
- Gently lower the chair all the way to the floor. WARNING: Dropping the front of the chair to the floor may damage the chair and/or floor.
[Illustration of two people tilting and moving the massage chair]
Assemble the Chair
Next, install the armrests, side panels, and power cord. Don't worry - it's easier than it sounds!
1. Install the Armrests
- Align the four holes on the armrest mounting bracket with the corresponding holes on the chair frame. IMPORTANT: Orient the armrest with the open end facing backward, as shown.
- Using a 5mm Allen wrench (provided), install one Allen screw with a flat washer into each of the four mounting holes to secure the armrest to the chair.
[Diagram showing armrest attachment with screws and washers]
2. Install the Side Panels
- Align the four side panel holes with the corresponding mounting holes on the armrest, then push the side panel firmly into place (Fig. A).
- Using a flat-head screwdriver, pry the top of one of the fasteners up off of the fastener base and hold it in that position (Fig. B).
- Using your other hand, locate one of the four side panel mounting holes on the inside of the armrest (Fig. C).
- Push the base of the fastener firmly and completely into the hole, then push the top of the fastener firmly inward to lock it.
- Repeat steps (b) and (c) to install the other three fasteners. NOTE: Access the upper rear mounting hole from the inside of the arm, near the seat cushion. To install the upper front fastener, you may want to rotate the foot and calf massager for easier access.
- Repeat steps (a) to (e) to install the other side panel.
[Diagrams illustrating side panel installation with fasteners]
Connecting Air Tubes:
- Connect the two air tubes on the armrest to the corresponding air tubes on the chair (yellow/yellow, black/black), then secure each connection tightly using a provided zip-tie.
- Repeat steps 1-3 to install the other armrest.
[Diagram showing air tube connections and zip ties]
3. Install the Power Cord and Power On the Chair
- Plug the power cord into the power jack on the back of the chair.
- Plug the other end of the power cord into a grounded 120V outlet.
- Turn the power switch on the back of the unit to On (I).
[Diagram showing power cord connection and power switch]
4. Power On the Remote Control
Press the Power button on the remote control to power it on. When you have ensured that the area around the chair is free from children and pets (and will remain that way for the duration of the chair's use), select CONTINUE.
[Illustration of the remote control]
Take a Seat
Now, take a seat and get comfortable! You're about to experience a truly amazing massage.
1. Take a Seat
Place one foot into the foot and calf massager well, grasp both armrests, then lower yourself onto the chair seat.
[Diagram showing a person sitting in the chair, indicating armrests and foot/calf massager well]
If you plan to use an AUTO MASSAGE PROGRAM, you can skip this section, as the program automatically reclines the backrest and deploys the footrest to the program's starting position. However, familiarize yourself with how to recline/incline the chair, adjust the footrest angle, and use the footrest extension, as you will use these features when enjoying a customized massage.
2. Adjust the Recline Angle
Press and hold the Back buttons to recline the chair to the desired position.
[Diagram showing chair reclining with arrows indicating movement]
3. Adjust the Footrest Angle
Use the Legs buttons to adjust the footrest angle so that your feet are on the bottom and your calves are pressing on the back of the calf massage wells.
If your calves are not pressing against the rear calf massage well, use the Extension buttons to extend the calf massager until they are in that position.
[Diagram showing footrest adjustment and extension]
WARNING: Do not sit or stand on the calf massager, to avoid injury or permanent damage to your chair.
Take Control
Remote Control Overview
Power: Powers on the controller; powers off the controller and restores the chair to the upright position. NOTE: If the chair is not in use for three minutes, the controller display automatically shuts down. Press the Power button to resume use. The chair resets all settings to the default position.
Stop: Immediately stops the massage and powers off the controller. Press the Power button to resume using the chair; your previous Acupoint Optical Scanning results remain active.
Manual: Displays the Manual Massage Programs menu. See page 12 for more information.
Auto: Displays the Auto Massage Programs menu. See page 11 for more information.
Back: Returns to the previous screen.
Intensity: During auto massage programs, displays the Intensity menu, from which you can adjust back, foot/calf, or air massage intensity. See page 14 for more information.
Legs: Press and hold to raise or lower the footrest.
Passport: Access the Daily Performance auto-programs prescribed by our Wellness Council to help you bookend your day with a world-class massage. See page 14 for more information.
Option: During auto massage programs, displays the Options menu, from which you can quickly adjust a wide variety of settings. See page 15 for more information.
ZeroG®: Press and hold to automatically position the chair in ZeroG mode, raising your feet above your heart for maximum spine relief and to improve blood circulation.
Back: Press and hold to recline or incline the backrest.
Extension: Press and hold to extend or retract the footrest.
[Diagram of the remote control with labels for each button]
When not in use, store your controller in the convenient controller pocket on the right-hand side of the chair.
If you use your massage chair for more than three or four consecutive sessions (depending on load weight), it may overheat and shut down. This is a normal safety feature. Wait 30 minutes before using the chair again.
Your HT-Navitas Has Three Primary Menus:
- AUTO MASSAGE PROGRAMS: Choose from 30 different programs based on your current need; save your favorite programs and settings for convenient future use.
- MANUAL MASSAGE PROGRAMS: Configure your own massage, using a wide variety of back, air, and foot/calf massage settings, including heat.
- PASSPORT: Access the Daily Performance auto massage programs prescribed by our Wellness Council to help you bookend your day with a world-class massage.
4D Rhythm Massage Technology
Experience a new dimension of massage techniques and programs with the new 4D Rhythm Massage Technology, using the most innovative dual-motor robotics for revelatory deep tissue massage that loosens multiple layers of muscle tension. Our MicroSculpt and pinpoint massage, with its 2 mm of movement, is sure to release and relax every layer of muscle.
Using the Auto Massage Programs
- Press the Auto button to display the Auto Massage Programs menu, then press the Auto button repeatedly to toggle through the four screens (you can also use the directional arrow buttons).
- Use the directional arrow buttons to select a program, then press the OK button. The chair automatically reclines the backrest and deploys the footrest to the starting position, based on the selected program, and Acupoint® Optical Scanning begins.
- Sit back and enjoy a world-class massage!
Program Types:
- FEEL BETTER THERAPY: Full-body massage programs help you feel better in a variety of ways, based on your goals.
- TARGETED MASSAGE: Massage programs focus your massage on a desired area.
- 4D EXPERIENCE: Massage programs incorporate cutting-edge 4D Rhythm Massage Technology, mimicking the techniques of a live massage therapist like never before.
- MEMORY: Store up to eight of your favorite auto programs, including any settings you may have customized.
Acupoint® Optical Scanning begins to map the selected area of your back using a gentle tapping motion, then customizes your massage to avoid the bones in your back and hone in on the target muscles. When scanning is complete, the Adjust Shoulder Position screen displays. If necessary, use the directional arrow buttons to position the massage rollers on the top of your shoulders at the desired width.
Take Control
Saving Your Favorite Massages
You can save up to eight of your favorite massages, including customized settings, for easy future use.
TIP: You can switch back and forth between auto massage programs and manual modes during your massage session, and then save the unique massage you created!
- Complete the massage you want to save, including any customized settings. The system prompts you to save your massage.
- Select YES to display the Memory page.
- Use the directional arrow buttons to navigate to an available (dimmed) memory position, then press the OK button to save your massage to the selected memory position. NOTE: If there is already a program stored in the selected memory position, it will be overwritten by your new program.
[Diagram showing memory slots for saving favorite massages]
Using Manual Massage Programs
- Press the Manual button to display the Manual Massage Programs menu.
- Use the directional arrows to select the desired program:
- BACK: Target your back massage to one of five areas or to a single point, then choose from 9 different types of massage movement, and over 60 massage techniques.
- CLOUD TOUCH: Choose from five air massage technique groups that offer 23 different techniques.
- CALF: Target your calf massage area, then choose from four massage technique groups that offer 15 unique techniques.
- FOOT: Choose from two rolling and two rubbing foot massage techniques.
- HEAT: Turn foot heat on or off.
Configuring Your Back Massage
- Select one of the target back massage areas at the top of the screen.
- Select one of the massage technique groups in the middle of the screen. A submenu displays.
- Select the desired massage technique. If you have not already completed an AcuPoint Optical Scan, the scan begins (unless you selected a Point massage target area). See page 11 for more information.
- Press the Back button to return to the previous screen.
- Select the desired back massage intensity.
TIP: You can return to the Manual Massage screens and adjust these settings at any time during your massage.
Configuring Your Cloud Touch Massage
- Select a target massage technique group. A submenu displays.
- Select the desired technique.
- Press the Back button to return to the previous screen.
- Select the desired air massage intensity.
Configuring Your Calf Massage
- At the top of the screen, select a targeted calf massage area.
- In the middle of the screen, select the desired massage technique group. A submenu displays.
- Select the desired massage technique.
- Press the Back button to return to the previous screen.
- Select the desired calf massage intensity.
Configuring Your Foot Massage
- Select the desired foot massage technique group. A submenu displays.
- Select the desired technique.
- Press the Back button to return to the previous screen.
- Select the desired foot massage intensity.
Configuring the Foot Heat
- Select Heat On or Heat Off as desired.
- Allow several minutes for the heat to warm up or cool down.
Take Control
Using the Daily Performance Programs
- Press the Passport button to display the Daily Performance program menu.
- Select the desired program. If you have not already completed an AcuPoint Optical Scan, the scan begins. See page 11 for more information.
[Diagram showing Daily Performance program icons]
Adjusting the Intensity During Your Auto Massage Program
You can quickly adjust the intensity of your back, foot/calf, or air massage during any auto massage program.
- Press the Intensity button to display the Intensity screen.
- Use the directional arrows to set the Back, Cloud Touch, and Calf & Foot massage intensity as desired.
[Diagram showing intensity adjustment screen]
You Can Also Configure a Wide Variety of Auto Massage Program Options Using the Option Menu.
- Press the Options button to display the Options menu.
- Use the directional arrows to navigate to the option you want to configure and select the desired setting.
- Press OK to save your setting.
[Diagram showing Options menu]
Program Options:
ICON | OPTION | DESCRIPTION |
---|---|---|
[Deep Spot icon] | DEEP SPOT | Holds the massage on a desired spot. |
[Tapping icon] | TAPPING | Turns the percussion massage on and off. |
[Leg Stretch icon] | LEG STRETCH | Turns the foot stretch feature on and off. |
[Heat icon] | HEAT | Turns the foot heat on and off. |
[Calf & Foot icon] | CALF & FOOT | Turns the calf and foot massage on and off. |
[Calf Massage Area icon] | CALF MASSAGE AREA | Adjusts the vertical calf massage range. After selecting this option, a submenu displays. Select the desired calf massage range. |
[Air Massage icon] | AIR MASSAGE | Separately turns the arm, shoulder, and thigh air massage on and off. After selecting this option, a submenu displays. Turn each air massage area on or off as desired. |
[Button Sound icon] | BUTTON SOUND | Turns on/off the sound that is played when a button is pressed. |
Care and Maintenance
To keep your product working and looking its best, please follow these simple care guidelines.
WARNING:
- Be sure to disconnect the power cord from the electrical outlet before cleaning.
- When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the controller or power switch.
- Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
- Do not use benzene, thinner, or any other solvents on your product.
Cleaning Code Standard: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. SofSuede® products can also be brushed with a suede brush. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.
Maintenance and Repair:
- The mechanics of this product are specially designed and constructed to be maintenance-free. No periodic lubrication or servicing is required.
- Your chair should only be serviced by an authorized service center.
Use and Storage Environment:
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled, and that the unit be placed in an environment free of dust and moisture.
- Do not store near heat or open flame.
- Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.
- Do not use or store in extreme temperatures; product stored in cold temperatures may require 48 hours at room temperature to function properly.
- Product should be used and stored in an environment with non-condensing humidity ranging from 10% to 80%; excessive humidity will damage the mechanics.
Miscellaneous:
- Foreign objects should not be inserted between the massage nodes or the unit housing.
- Care should be taken not to overload the unit.
Specifications:
Operating Voltage: | AC 100-120V 50/60Hz |
Power Consumption: | 190W |
Chair Size (reclined): | 78" L x 32" W x 38" H |
Required Recline Clearance: | 10" |
Product Weight: | 191 Lbs. |
Maximum Load Weight: | 285 Lbs. |
*Specifications are subject to change without prior notice.