Manuals+

How to Manually Update Jabra Device Firmware Using Jabra Direct

Jabra Evolve 65 TE - USB-A MS Stereo (Include Stand)

This guide explains how to manually update the firmware on your Jabra device using Jabra Direct software.

Prerequisites

If a firmware update is available for your Jabra device, follow these guidelines:

For information about automatic firmware updates, refer to the Related Frequently Asked Questions section.

Update the Firmware

  1. Turn on and connect your Jabra device to your computer. This can be done via the USB cable, Jabra Link Bluetooth adapter, or Jabra Link DECT adapter, depending on your product.
  2. Open Jabra Direct and select your device. If a firmware update is available, an Update now button will be displayed.
  3. Click the Update now button (or the Updates icon in the left menu) to open the Updates window.
  4. Next to your listed device, click Update to open the update dialog.
  5. Select your preferred language from the drop-down menu and click Update. Important: Do not disconnect your device at any point during the update process.
  6. When the firmware has been updated successfully, follow any on-screen instructions to complete the update.

Note: The images and text provided are for guidance purposes only. Actual visuals and text may vary depending on the connected device and software updates.

Recover from an Unsuccessful Firmware Update

  1. If a firmware update was unsuccessful, a notification dialog will appear. Click Ok.
  2. Next to your listed device, click Recover to open the update dialog.
  3. Click Update. Important: Do not disconnect your device at any point during the update process.
  4. When the firmware has been updated successfully, follow any on-screen instructions to complete the update.

If the recovery firmware update is not successful, please contact Jabra Support. You can find relevant contact information on the product support page for your specific product.

Note: The images and text provided are for guidance purposes only. Actual visuals and text may vary depending on the connected device and software updates.

Jabra Support Page

Models: Evolve 65 TE USB-A MS Stereo, TE USB-A MS Stereo, MS Stereo

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How do I manually update the firmware on my Jabra device using Jabra Direct

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