Introduction and Copyright
This document is the QuickStart Guide for the FortiVoice™ Enterprise 100E. It provides essential information for setting up and using the device.
Copyright © 2016 Fortinet, Inc. All rights reserved. Fortinet, FortiGate, FortiCare, and FortiGuard are registered trademarks of Fortinet, Inc. Other product and company names may be trademarks of their respective owners. Performance metrics are based on internal lab tests and may vary in real-world conditions.
For further assistance and resources:
Package Contents
The FortiVoice Enterprise 100E package includes:
- FortiVoice Enterprise 100E PBX appliance
- QuickStart Guide (this document)
- Tools and Documentation CD
- Power cable
- Power adaptor
- Ethernet cable
- Console cable
- 4 Rubber feet
The appliance features a front panel with PWR, HDD, CONSOLE, USB ports, and four Ethernet ports (1-4). The back panel includes a console port, USB ports, Ethernet ports, and a DC power connection.
Connecting to FortiVoice
You can configure the FortiVoice appliance via its web pages (web UI) or the command line interface (CLI). Refer to the FortiVoice Enterprise Phone System Administration Guide for detailed setup instructions.
Connecting via Web UI
Browser requirements: Internet Explorer 7+, Firefox 3.5+, Safari 4+, and Adobe Flash Player 9+.
- Connect the appliance's port1 to your computer using the provided Ethernet cable.
- Configure your computer's network settings to match the appliance's default port1 subnet (e.g., IP address: 192.168.1.2, Subnet mask: 255.255.255.0).
- Open a web browser and navigate to
https://192.168.1.99/admin. - Enter "admin" in the Name field, leave the Password field blank, and click Login.
Connecting via CLI
- Connect the FortiVoice console port to your computer using the console cable.
- Start a terminal emulation program (e.g., PuTTY) with the following settings: Serial line: COM1, Baud Rate: 9600, Data bits: 8, Parity: None, Stop bits: 1, Flow Control: None.
- Press Enter to connect to the CLI.
- Enter "admin" in the Name field, leave the Password blank, and press Enter.
After connecting, use the quick start wizard to configure basic network and PBX settings.
Powering Off the Appliance
Always shut down the operating system before turning off power to prevent data loss.
- Via Web UI: Go to System > Status, and click the "Shut Down" button. Then, disconnect the power cable.
- Via CLI: Enter the command
execute shutdown. Then, disconnect the power cable.
Registering Your Product
Registering your Fortinet product provides access to Technical Support and Software updates.
English: Register your Fortinet product to receive Technical Support and Software updates.
French (Enregistrer): Vous devez enregistrer le produit pour recevoir le Support technique et les Mises-à-jour.
Italian (Registra): La registrazione ti permette di usufruire di Supporto Tecnico e Nuove funzionalità.
Spanish (Registrar): Debe registrar el producto para recibir Apoyo técnico y Nuevas funcionalidades del producto.
Japanese (登録のお願い): 本日、フォーティネット製品の登録をしてください。登録すると次のメリットがあります。・テクニカルサポート・新機能の追加
Chinese (请马上注册): 您的飞塔产品。您在注册以后才能得到技术支持、新产品特点信息。
Contact Information:
- Web: https://support.fortinet.com/
- Toll free: 1 866 648 4638
- Phone: 1 408 486 7899
- Fax: 1 408 235 7737
- Email: register@fortinet.com
Technical Specifications
The FortiVoice Enterprise 100E features the following interfaces:
| Interface | Type | Protocol | Description |
|---|---|---|---|
| Ethernet Ports 1 - 4 | RJ-45 | Gigabit Ethernet (10/100/1000) | Ethernet ports for connection to your network and the Internet. |
| USB Ports | USB-A | USB 2.0 | Reserved for future use. |
| Console | RJ-45 | RS-232 serial | Optional connection to the management computer. Provides access to the CLI. |
| Power Connection | 19 V DC 2.1A 40W |
The unit has Power (PWR) and Hard Disk (HDD) LEDs on the front panel.
LED Specifications
| LED | State | Description |
|---|---|---|
| PWR | Green | The unit is on. |
| HDD | Flashing amber | Activity on the hard disk drive. |
| Ethernet Port Activity (Left LED) | Yellow | Port is active. |
| Flashing yellow | Port is transmitting and receiving data. | |
| Off | No cable is connected to the port. | |
| Ethernet Port Speed (Right LED) | Green | Port is connected at 1Gbps. |
| Amber | Port is connected at 100 Mbps. | |
| Off | Port is connected at 10 Mbps. |
Cautions and Warnings
This section covers important safety and environmental considerations.
Environmental Specifications
- Rack Mount Instructions: Follow provided instructions for rack installation.
- Elevated Operating Ambient: If installed in a closed or multi-unit rack, the ambient temperature may be higher than room ambient. Ensure compatibility with the manufacturer's specified maximum ambient temperature (Tma).
- Reduced Air Flow: Ensure installation in a rack does not compromise necessary air flow for safe operation.
- Mechanical Loading: Mount equipment in a rack to avoid hazardous conditions due to uneven loading.
- Circuit Overloading: Consider the supply circuit connection and potential effects of overloading on protection and wiring. Use equipment nameplate ratings.
- Surge Protection: Take precautions when connecting to the power circuit, paying attention to surge effects.
- Earthing: Ensure reliable earthing for rack-mounted equipment, especially for connections not directly to the branch circuit (e.g., power strips). A separate protective earthing terminal is provided on the back panel, requiring connection with a green/yellow stripe conductor (#14 AWG minimum) by qualified personnel.
Safety
- Restricted Access: Equipment is intended for installation in Restricted Access Locations.
- Battery Safety: Risk of explosion if battery is replaced with an incorrect type. Do not dispose of batteries in fire. Dispose of used batteries according to local regulations.
- Grounding: To prevent damage, connections entering from outside should pass through a lightning/surge protector and be properly grounded. Use an ESD workstation or anti-static wrist strap.
- Water Proximity: Do not use the product near water (e.g., bathtub, sink, laundry tub, wet basement, swimming pool).
- Electrical Storms: Avoid using the telephone during electrical storms due to a remote risk of electric shock from lightning.
- Gas Leaks: Do not use the telephone to report gas leaks.
- Power Cord/Batteries: Use only specified power cords and batteries. Follow disposal instructions.
- Line Cords: Use UL Listed or CSA Certified Telecommunication Line Cords (No. 26 AWG or larger, e.g., 24 AWG) to reduce fire risk.
- Interconnecting Cables: Cables between the development kit and LCD touch screen monitor must be rated min. 60°C, min. 30 Vdc , marked VW-1 or FT-1, and not exceed 3.05m.
Regulatory Notices
- FCC (USA): Complies with Part 15 of FCC Rules. Operation is subject to conditions preventing harmful interference and accepting received interference.
- ACTA TIA/EIA/IS-968-B-1: Complies with FCC Part 68 rules. Product identifier format: US: AAAEQ##TXXXX.
- USOC Jacks: Uses RJ45 jacks.
- REN (Ringer Equivalence Number): Determines the number of devices connectable to a telephone line. Sum of RENs should not exceed five.
- Industry Canada (ICES-3/NMB-3): Complies with Class A limits for radio noise emissions.
- European Conformity (CE): Class A product; may cause radio interference in domestic environments.
License Agreement Summary
This section outlines the terms and conditions for using the Fortinet product and software.
- Product License Agreement: By using the product, you accept the terms of this agreement.
- License Grant: Fortinet grants a non-transferable, non-exclusive license to use the software for internal business purposes.
- Limitation on Use: Prohibits reverse engineering, modification, resale, or distribution of the software.
- Proprietary Rights: All rights, title, and copyrights to the software remain with Fortinet.
- Term and Termination: The license is for the duration of Fortinet's copyright. Termination may occur due to breach of terms.
- Transfer: Resellers may transfer the software to end-users under specific conditions.
- Limited Warranty: Fortinet warrants hardware against material defects for a specified period (e.g., 365 days for hardware, 90 days for spare parts/accessories). Software is warranted to substantially conform to specifications for 90 days.
- Disclaimer of Other Warranties: Products are provided "AS-IS" without other warranties.
- Limitation of Liability: Fortinet's liability is limited for damages arising from product use, including loss of profit or data.
- Import/Export Requirements: Users must comply with all applicable export control laws.
- Governing Law: Governed by California law.
- Privacy: Refer to Fortinet's privacy policy for information on data handling.
- Open Source Software: Mentions compliance with GNU General Public License (GPL) and Lesser General Public License (LGPL) for included open-source components.
For full details, refer to the complete license agreement within the product documentation or on the Fortinet website.
