Dreame H15 Pro FoamWash

Thank You

Thank you for purchasing the Dreame Wet and Dry Vacuum. This high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us at https://global.dreametech.com/pages/contact-us.

This manual is available in multiple languages, including English, German, French, Italian, Spanish, Dutch, and Portuguese.

Important Safety Instructions

To avoid electric shock, fire, or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.

Usage Restrictions

• This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian.
• Cleaning and maintenance shall not be performed by children without supervision.
• The appliance is only to be used with the power supply unit provided.
• This appliance contains batteries that are only replaceable by skilled persons.
• Do not install, charge, or use the appliance in bathrooms or around pools.
• Appliances with rotating brushes may pose a hazard if they run over the supply cord.
• Always unplug the appliance before cleaning or maintenance.
• Keep plastic film away from children to avoid suffocation.
• Use indoors only on non-carpeted floor surfaces (vinyl, tile, sealed wood). Avoid running over loose objects or rug edges.
• Do not use outdoors, on non-floor surfaces, or in commercial/industrial settings.
• Use only as described in this guide and with manufacturer-recommended attachments.
• Do not expose the appliance to fire or excessive temperatures.
• Do not use in extremely hot or cold environments (below 5°C/41°F or above 40°C/104°F). Charge between 5°C/41°F and 40°C/104°F.
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids like gasoline.
• Do not use in areas where flammable or combustible liquids may be present.
• Do not put objects into openings. Keep openings clear of dust, lint, hair, and anything that may inhibit airflow.
• Do not pick up toxic materials (e.g., bleach, ammonia, drain cleaner).
• Do not pick up hard or sharp objects (e.g., glass, nails, screws, coins).
• Do not use in enclosed spaces with vapors from oil-based paints, paint thinners, moth-proofing substances, flammable dust, or other explosive/toxic vapors.
• Do not pick up anything burning or smoking (e.g., cigarettes, hot ashes).
• Do not use without filters in place.
• Keep hair, loose clothing, fingers, and body parts away from openings and moving parts.
• Keep ground cables away from the appliance.
• Use extra care when cleaning on stairs.
• Prevent unintentional starting: ensure the switch is OFF before picking up or carrying.
• Ensure the appliance is on a horizontal surface. Do not use if the brush roller is engaged and the handle is not upright. Do not store where it may freeze.
• Always unplug the power cord and ensure the appliance is OFF before cleaning/maintenance.
• Do not operate without all accessories properly installed.
• For extended periods of non-use, unplug and store in a dry, dust-free, insect-proof environment. Do not use damaged or modified appliances.
• Do not modify or attempt to repair the appliance except as indicated.
• Do not use with damaged attachments (e.g., charging base). If dropped, damaged, exposed to water, or not working correctly, have it repaired by an authorized service center.
• Servicing should be performed by qualified personnel using identical replacement parts.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons.

Battery and Charging

• Use only the provided charging base (HCBBD).
• Follow all charging instructions. Do not charge outside the specified temperature range to avoid fire risk.
• The charging base has a drying function for the brush.
• Keep the charging base cable away from heated surfaces. Do not handle the plug or appliance with wet hands. Grasp the plug, not the cable, to unplug.
• Do not pull or carry the charging base by the cable. Do not close doors on the cable or pull it around sharp edges.
• Keep batteries out of reach of children. Never put batteries in your mouth. Contact a physician if swallowed.
• Do not improperly dispose of old batteries. Use an appropriate recycling facility.
• The charging base charges the 6-cell 5000 mAh battery pack. Do not use for non-rechargeable batteries to prevent fire risk.
• The charging base is marked with a ⚠️ icon. Do not touch the roller brush, hot water, or heating module during self-cleaning.

Symbols

• ? Class II equipment
• ⚡ T 3.15A Time-lag miniature fuse-link
• ? For indoor use only
• ? Read operator's manual
• ? Caution: Hot Surface

WEEE Information

Products with this symbol are Waste Electrical and Electronic Equipment (WEEE). Do not mix with household waste. Protect human health and the environment by handing over waste equipment to a designated collection point for recycling. Correct disposal and recycling help prevent negative consequences. Contact local authorities for more information on collection points.

Dreame Trading (Tianjin) Co., Ltd. declares this equipment complies with applicable Directives and European Norms. The full EU declaration of conformity is available at: https://global.dreametech.com.

For detailed e-manual, visit: https://global.dreametech.com/pages/user-manuals-and-faqs.

Product Overview

Packing List

The package includes:

• Handle
• Main Body
• Charging Base
• Spare Roller Brush
• Replacement Filter
• Cleaning Brush

Wet and Dry Vacuum Components

The main unit consists of:

1. Self-Cleaning Button
2. Mode Button
3. Power Button
4. Foam Spot Spray Button
5. Display Screen
6. Used Water Tank Handle
7. Used Water Tank
8. Cleaning Solution Box
9. Foam Spot Spray Nozzle
10. Lifting Robotic Arm
11. Roller Brush
12. Roller Brush Handle
13. Clean Water Tank
14. Clean Water Tank Handle
15. Voice Prompt/Wi-Fi Button (Press briefly for voice prompt/volume; press and hold for Wi-Fi setup. Set languages via APP.)
16. Omnidirectional Wheel

Charging Base Components

1. Air-Drying Outlet
2. Accessory Storage Slot
3. Charging Contacts
4. Power Cord

Display Screen Indicators

• Smart Mode: Detects dirt level and adjusts suction power and water flow.
• Turbo Mode: For stubborn stains.
• Suction Mode: Picks up large amounts of water.
• Custom Mode: Suction power, water volume adjustable via APP.
• Self-Cleaning Mode
• Drying Mode
• Dust Concentration Indicator / Self-Cleaning & Drying Progress Indicator: Changes color based on dirt level and indicates progress.
• Charging Indicator: Orange Breathing (Battery < 20%), Green Breathing (Battery > 20%), Solid Green (Fully Charged), Solid Orange (Battery < 20%).
• Wi-Fi Indicator: Breathing (Connecting), Blinking (Connecting/OTA), On (Connected).
• Insufficient water in clean water tank: Fill the clean water tank.
• Used water tank is full: Empty the used water tank.
• Roller brush stuck: Clean with the provided brush.
• Blocked tube: Refer to Care & Maintenance for cleaning the tube and dirt sensor.
• Brush roller and tube dirty: Place appliance back on base for self-cleaning.

Installation & Charging

Fully charge the appliance before first use.

1. Insert the handle vertically into the top port until it clicks. To disassemble, use a tool to press the latch and pull the handle up.
2. Place the charging base against a wall on level ground and connect it to a power source.
3. Place the appliance on the charging base. Charging is complete when the screen reaches 100%.

Note: The appliance enters sleep mode after 10 minutes of inactivity. The battery cools down before recharging after prolonged use to extend battery life.

Connecting with Dreamehome App

1. Scan the QR code on the appliance or search "Dreamehome" in the app store to download and install the app.
2. Press the power switch briefly to power on.
3. Press and hold the voice prompt/Wi-Fi button on the back of the appliance to set up Wi-Fi connection. The Wi-Fi indicator will pulse white, and a voice prompt will say, "Waiting for the network configuration".
4. Open the Dreamehome app, scan the same QR code on the appliance again to add the device. Follow prompts to finish Wi-Fi connection.

Note: Only 2.4 GHz Wi-Fi is supported. App operations may differ due to software updates. The appliance exits network connection after 10 minutes of inactivity or if connection fails. Reset Wi-Fi by repeating steps. Press and hold the voice prompt/Wi-Fi button to disable/reconnect Wi-Fi.

Factory Reset: Press and hold the voice prompt/Wi-Fi button and the self-cleaning button for 3 seconds.

How to Use

1. Pull up the clean water tank handle to remove the tank.
2. Open the tank cover and fill with clean water.
3. Open the cleaning solution box cover, fill with cleaning solution, and close tightly. Refill when the float reaches the bottom.
4. Reinstall the cleaning solution box and clean water tank until they click.
5. Briefly press the power button to turn on/off. Step on the floor brush and tilt the appliance back to start cleaning.
6. The appliance can lie flat at a 180-degree angle for cleaning under low-profile furniture.
7. Briefly press the mode button to switch modes. Press and hold for 3 seconds to activate/deactivate the lifting robotic arm.
8. Briefly press the auto-distribute switch to enable/disable cleaning solution ratio (default is enabled). The appliance automatically adjusts the ratio based on APP settings and dirt levels.
9. Slide the foam spot spray button to dispense foam for deep cleaning.

Notes:

• Do not vacuum foamy liquids.
• Ensure the floor brush is firmly against the floor.
• The appliance remains upright while running.
• Suitable for floors, marble, tiles, and other hard surfaces.
• Do not lift or move the appliance during operation to prevent dirty water from flowing back into the motor.
• Use only Dreame foaming floor cleaner. Refer to the cleaner label for instructions.
• The appliance intelligently adjusts cleaner ratio based on APP settings and dirt levels.
• On first use, the appliance defaults to Smart Mode. It will automatically enter the last used mode on subsequent startups.

Self-Cleaning with Hot Water & Drying Mode

1. Place the appliance back on the base with sufficient water in the clean water tank for self-cleaning.
2. On first startup, briefly press the self-cleaning button to activate default immersive self-cleaning with hot water and smart drying. For other modes or drying settings, use the Dreamehome App.
3. After self-cleaning, the appliance enters drying mode. Empty the used water tank promptly.

Instructions: Briefly press the button after APP configuration to switch between standard and deep-clean modes via voice prompts. Press and hold for 3 seconds for independent drying mode. Briefly press in drying mode to exit.

Note: Self-cleaning requires the appliance to be charging with a battery level above 20%. Do not touch the roller brush, hot water, or heating module during self-cleaning.

Care & Maintenance

Tips

• Turn off the appliance before maintenance.
• Replace parts as needed with manufacturer-approved parts.
• For extended non-use: fully charge, unplug, and store in a cool, low-humidity environment away from direct sunlight. Recharge at least every 3 months to avoid battery over-discharge.

1. Empty dirty water. Remove and gently tap the filter to remove dust. Rinse the filter, tank cover, and tank with clean water. Allow to dry completely before reinstalling.
2. Wipe the tube and dirt sensor with a damp cloth. Insert the used water tank into the main body and tilt it towards the main body.
3. After removing the clean water tank, use a coin to turn the locking knobs on the roller brush cover. Pull up the roller brush handle to remove the roller brush.
4. Wipe the suction inlet with a dry or damp cloth. Do not rinse the floor brush with water.
5. Use the provided cleaning brush to remove hair/debris from the roller brush. Rinse the roller brush with clean water and allow it to dry completely before reinstalling.
6. Flip the roller brush cover, pull out the lifting robotic arm, and push the scraper left to remove it. Rinse the scraper with clean water. Once dry, align with the slot and push right to reinstall.
7. Reinstall the roller brush. Align the roller brush cover with the floor brush, turn locking knobs to secure. Align the clean water tank with the roller brush cover and press down until it clicks.

Note: Replace filter every 3-6 months. Clean as needed. Replace brush roller every 3-6 months. Do not rinse the tube or dirt sensor.

Troubleshooting

If an error occurs, the appliance stops working. Refer to the table below. Contact customer service if the problem persists.

For additional services, please contact us via https://global.dreametech.com/pages/contact-us.

Error Prompts and Solutions

Technical Specifications

Wet and Dry Vacuum

Charging Base

Note on Usage Conditions: Maintain a separation distance of at least 20cm between the antenna and user's body. Rated input power refers to the average drying power for "Deep-Clean" and "Super-Speed" drying settings. Standby power consumption: ≤ 0.5W (within 15 mins of removal from base or full charge). Network standby power consumption: ≤ 2W (within 15 mins of full charge).

Battery Disposal and Removal

The built-in lithium-ion battery contains hazardous substances. Ensure it is removed by qualified technicians and disposed of at an appropriate recycling facility. The battery must be removed before scrapping the appliance, the appliance must be disconnected from mains during removal, and the battery must be disposed of safely.

Removal Guide

1. Remove the screw plug at the top back of the appliance and remove the screw.
2. Use a proper tool to remove the display assembly and disconnect cables.
3. Use a screwdriver to remove all fixing screws from the body.
4. Remove screws on the battery pack assembly and then the battery cover.
5. Disconnect battery pack connector cables and remove the battery.

CAUTION:

• Before removing the battery, disconnect power and run the battery down as much as possible.
• Unused batteries should be discarded at an appropriate recycling facility.
• Do not expose the battery to high temperatures to avoid explosion risks.
• Under abusive conditions, battery liquid may eject. If contact occurs, flush with water and seek medical help.

Warranty

1. Dreame is liable for material and workmanship defects not detectable at purchase.
2. Warranty period: Refer to customer service. Local regulations prevail if different.
3. Warranty does not apply to:
• Carelessness, improper use, or installation contrary to instructions.
• Tampering or modifications by unauthorized entities.
• Accidental damage or consumer negligence.
• Wear parts without manufacturing defects.
• Lack of valid proof of purchase (receipt, invoice).
• Model/product numbers on purchase certificate not matching the product.
4. For more warranty information, visit the official Dreame website: https://global.dreametech.com.