Eufy WetVac WR21 Wet & Dry Cordless Vacuum Cleaner

Important Safety Instructions

THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.

READ ALL INSTRUCTIONS BEFORE USING. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this appliance in a safe way and understand the hazards involved.

Children should be supervised to ensure they do not play with this appliance.

Not intended to be used as a toy. Close attention is necessary when used by or near children.

Cleaning and maintenance shall not be performed by children without adult supervision.

This appliance is only to be used with the power supply unit provided.

Do not soak this appliance in any liquid.

Keep hair, loose clothing, fingers, and other body parts away from openings and moving parts.

Do not use with a damaged cord or plug. The damaged power cord should be replaced by a professional technician or the original manufacturer to avoid accidents.

If the appliance is not working as it should, or has been dropped, damaged, or submerged in water, contact our customer service for advice.

Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

Do not throw this appliance into fire, as the battery may explode.

Do not remove the built-in battery by yourself. The battery should only be replaced by the manufacturer.

The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.

The battery must be removed from this appliance before it is disposed of.

Charge this appliance with the supplied charging base only. Using another charging base may cause fire.

Recharge only with the adapter (US/CA: OH-1048B3601000U3-UL; UK: OH-1048B3601000U3-UK; EU: OH-1048B3601000U3-VDE; AU: OH-1048B3601000U3-SAA) and the battery pack specified by the manufacturer. Use of any damaged, modified, or any other battery packs and adapters may create a risk of injury and fire.

Do not unplug the adapter by pulling on the cord. To unplug, grasp the plug, not the cord.

Do not handle the plug or unplug the adapter with wet hands.

Do not charge or use this appliance outdoors.

Avoid electrical short-circuit caused by power outlets or plugs.

Do not charge, dissemble, burn the discarded battery, or heat above 60°C.

Before using this appliance, make sure the rolling brush cover is installed correctly to avoid any damage.

Do not put any object into the openings of the appliance.

If the opening is blocked, do not use the appliance. Clean up any debris such as hair, soft cloth, and cotton threads from the opening before use, otherwise the suction power will be decreased.

Take special care when cleaning stairs to avoid injury.

Do not pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

Do not pick up toxic substances (such as chlorine bleaching agent, ammonia water, drain cleaner, etc.).

Do not use in a confined space filled with oil-based paint, mothproof substances, flammable dust, or other explosive and toxic substances.

Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Make sure the sponge filter is installed correctly before using. Do not use without water tank or filters in place.

Do not store this appliance in a place where it may freeze.

Do not expose this appliance to rain. Store it indoors.

Use only as described in this manual. Use only manufacturer recommended attachments.

Store this appliance on a flat surface.

Only use the floor cleaner designated by eufy and in a proper ratio. We are not responsible for any damage and injury caused by unauthorized floor cleaners.

Do not ingest the floor cleaner. If accidentally swallowed, seek professional help or contact a poison control center immediately.

Under abusive conditions, liquid may leak from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes in contact with the eyes, seek immediate medical help. Leaking liquid from the battery may cause irritation or burns.

Avoid accidental activation. Before lifting or operating this appliance, make sure that the switch is off. Carrying the appliance with your finger on the switch or energizing appliance that has the switch on invites accidents.

This appliance includes a rechargeable lithium-ion battery pack. Do not expose the battery pack or appliance to fire or excessive temperatures (above 130°C), as it may catch fire and/or explode.

Charging, using and storing of the appliance should be within a room temperature range of 4-35°C.

Follow all the charging instructions and do not charge the battery pack out of the temperature range specified in the instructions, otherwise, it may damage the battery and increase the risk of fire.

Unplug the appliance from the outlet before cleaning or maintaining the appliance.

Before cleaning, add 2 bottle caps of floor cleaner into a full tank of clean water with a dilution ratio of 1:40.

Use extra care when cleaning with the rolling brush as a hazard may occur if the appliance runs over the supply cord.

Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.

Turn off all controls before unplugging.

Unplug before connecting the main body or charging base.

Do not modify or attempt to repair the appliance or the battery pack, except as indicated in the instructions for use and care.

SAVE THESE INSTRUCTIONS

Notice

? This symbol on the device or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and wellbeing. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio / TV technician for help.

The following importer is the responsible party (for FCC matters only). Company Name: POWER MOBILE LIFE, LLC Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541 Telephone: +1 (800) 988 7973

ISED Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.

EU Declaration of Conformity

Hereby, Anker Innovations Limited declares that the product type WR21 is in compliance with Directives 2014/35/EU & 2014/30/EU. The full text of the EU declaration of conformity is available at the following internet address: https://support.eufylife.com/s/articleRecommend?type=DownLoad

GB Declaration of Conformity

Hereby, Anker Innovations Limited declares that the product type WR21 is in compliance with Electrical Equipment (Safety) Regulations 2016 & Electromagnetic Compatibility Regulations 2016 & The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 & The Ecodesign for Energy-Related Products Regulations 2010. The full text of the GB declaration of conformity is available at the following internet address: https://support.eufylife.com/s/articleRecommend?type=DownLoad

The following importer is the responsible party (contract for EU and UK matters)

Anker Technology (UK) Ltd Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom

Anker Innovations Deutschland GmbH Georg-Muche-Strasse 3, 80807 Munich, Germany

Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

What's in the Box

Diagram Description: The box contains the following main components:

• Handle bar
• Main body
• Charging base
• Cleaning tool
• Additional filter
• User manual & other documents

If needed, refer to the list below to buy additional accessories at eufylife.com.

Accessories:

Overview

Diagram Description: The vacuum cleaner components are illustrated:

• Filter cover
• Filter
• Floater
• Dirty water tank
• Clean water tank
• Speed control button (High / Low)
• Power button
• Water spray button
• Self-cleaning button
• LED display panel
• Rolling brush cover
• Rolling brush
• Drying plate
• Charging base
• Charging contact pins
• Power adapter
• Wheels
• Bottom base
• Auxiliary wheels

Assembly

The vacuum consists of three parts: handle bar, main body, and charging base. After unpacking, install the vacuum as illustrated.

Diagram Description: Shows the handle bar being attached to the main body with an audible 'click' indicating proper connection.

Charging

The vacuum is powered by a lithium-ion battery. Before first use, charge the battery for more than 5 hours.

1. Install the vacuum onto the charging base.
2. Connect the adapter to a power outlet. The LED display lights up, indicating that the vacuum is ready for charge.

Diagram Description: Shows the vacuum placed on the charging base, the power adapter plugged into an outlet, and the LED display indicating charging status.

Selecting a Voice Prompt Language

1. Gently step on the foot pedal and push the handle bar backward until you hear a click.
2. Press and hold the water spray button with one hand, then hold the self-cleaning button with the other hand to enter the language selection mode.
3. Press the water spray button repeatedly to select from the available languages.
4. When you hear the desired language, press the speed control button to confirm. The selected language will be saved.

Adjust Volume

Press and hold the self-cleaning button for 3 ⏳ seconds to adjust the volume level or turn off the voice prompts.

Diagram Description: Shows the self-cleaning button and indicates options for 'Low volume level', 'Standard volume level', and 'Turn off voice prompts' after pressing for 3 seconds.

Adding Water and Floor Cleaner

1. Remove the clean water tank from the main body.
2. Open the rubber cover.
3. Add water until it reaches the MAX water line.
4. Add 2 bottle caps of floor cleaner (purchased separately) into the water tank, then close the rubber cover.
5. Place the water tank back into the body.

? Do not add too much cleaner. Use the floor cleaner designated by eufy only. Use with any other cleaner may cause severe damage to the vacuum.

? Do not add hot water into the water tank.

? Do not put the water tank into a microwave for heating.

? Do not add floor cleaner with too much foam as it will cause false alarms.

Diagram Description: Shows the steps for filling the clean water tank: removing the tank, opening the cover, filling with water to MAX line, adding cleaner, and replacing the tank.

Using the Vacuum

1. Gently step on the foot pedal and push the handle bar backward until you hear a click.
2. Press the power button. The rolling brush will begin to rotate.
3. Press the speed control button to select a rotation speed: ⬆️ High / ⬇️ Low.
4. Press and then release the water spray button. Water and floor cleaner will spray onto the rolling brush.
5. After cleaning, push the handle bar forward until you hear a click. The vacuum will automatically turn off and you will hear the corresponding voice prompt.
6. Place the vacuum onto the charging base to charge, and then start self-cleaning and self-drying (see the Maintenance section).

? To prevent unpleasant smells, clean the dirty water tank after each use (see the Maintenance section).

Diagram Description: Illustrates the sequence of using the vacuum: pulling back the handle, pressing the power button, selecting speed, spraying water, and pushing the handle forward to stop.

LED Screen Guide

The LED screen will show you the working status of this vacuum.

Diagram Description: Shows the LED display with the following indicators:

• Self-Cleaning / Self-Drying Mode
• Low Water Alert
• Water Spray Mode
• Current Charging Status / Battery Level
• Clean Dirty Water Tank / Filter Alert

Carrying with the Handle

We recommend moving and carrying the vacuum by lifting it by the specially designed, ergonomic handle, instead of the handlebar, to avoid damage.

Diagram Description: Shows the correct way to carry the vacuum by lifting the handle, indicated by an upward arrow.

Maintenance

Clean the Dirty Water Tank and Sponge Filter

The floater is what prevents the dirty water tank from overflowing. When the dirty water tank is full, the floater will shut off your suction motor and produce a loud sound, indicating that the tank needs to be cleaned.

1. Press the release button and hold the handle as illustrated.
2. Pull out the dirty water tank.
3. Remove the filter component. Empty the dust and dirty water.

Diagram Description: Shows steps 1-3 for removing the dirty water tank and filter component.

4. Rinse the water tank thoroughly with water. Do not use hard material tools to clean or rub the inner part of the water tank as it may damage the protective layer.
5. Remove the filter cover.
6. Remove and clean the sponge filter.

Diagram Description: Shows steps 4-6 for rinsing the tank and cleaning the filter.

7. Clean the filter component with water or mild detergent.
8. Clean the floater and top container as illustrated.
9. If there is any debris around the area as illustrated, clean with a cloth or towel.

Diagram Description: Shows steps 7-9 for cleaning the filter component, floater, and any debris.

10. Make sure to completely air dry all the components.
11. Reassemble these components.

Diagram Description: Shows steps 10-11 for air drying and reassembling components.

12. Reassemble the dirty water tank.
13. Place the dirty water tank back into the main body.

Diagram Description: Shows steps 12-13 for reassembling and reattaching the dirty water tank.

? Make sure the dirty water tank has been cleaned and all the components are completely dry before use.

Clean the Rolling Brush

Before removing the rolling brush cover, make sure the vacuum has been turned off.

1. Pull out to open the rolling brush cover.
2. Lift the rolling brush to remove.

Diagram Description: Shows steps 1-2 for opening the rolling brush cover and removing the brush.

3. Clean the rolling brush with the supplied cleaning tool.

Diagram Description: Shows cleaning the rolling brush with the tool.

4. To reinstall the rolling brush, insert the end of the rolling brush into one side of the head, then fix the pin of the rolling brush into the hole on the other side of the head. Make sure the rolling brush is installed properly, otherwise it may be damaged during use.
5. Reinstall the rolling brush cover.

Diagram Description: Shows steps 4-5 for reinstalling the rolling brush and cover.

Self-Cleaning and Self-Drying

1. After cleaning, place the vacuum onto the charging base.
2. Make sure the battery level is high and there is enough water in the clean water tank.
3. Press the self-cleaning button. The vacuum will start self-cleaning and will self-dry automatically. It will take a while and you will hear a voice prompt when the self-drying is complete.

Diagram Description: Shows the vacuum on the charging base, indicating the self-cleaning and self-drying process.

Troubleshooting

Vacuum is not working normally:

1. Make sure the battery is fully charged.
2. Make sure the handle bar has been pushed backward and you have heard a click before use.
3. Check if the rolling brush is stuck.
4. If the self-cleaning is not working due to low battery, charge for 5 minutes before restarting the self-clean.

Suction power is decreased or there is a loud noise:

1. Check if any objects are stuck in the opening.
2. Check if the dirty water tank is properly installed.
3. Check if the dirty water tank and sponge filter are clean.

Diagram Description: Shows the self-cleaning and self-drying functions.

Specifications

Customer Service

For tutorial videos, FAQs, manuals, and more information, please visit: https://support.eufylife.com/

Warranty: 12-month limited warranty

Email: support@eufylife.com

Website: www.eufylife.com

Contact Numbers:

• (US) +1 (800) 988 7973 Mon-Sat 6:15 AM - 6:45 PM (PT); Sun 6:15 AM - 5:45 PM (PT)
• (UK) +44(0)1604 936200 Mon-Sun 6:00-19:00
• (DE) +49(0)69 9579 7960 Mo-Fr 8:00-16:00; Sa 9:00-16:00
• (JP) 0344557823 月-金 9:00 - 17:00

For more support phone numbers, please visit: https://support.eufylife.com/s/phonecontactus

QR code is available for scanning for further support.