BISSELL CLEANVIEW XR® (PET) POWERLIFTER™ TURBO (PET) STICK VACUUM
Series 3789, 3797
Product Overview
This guide provides information for your new BISSELL® product, including setup, operation, and maintenance. For additional support, videos, and tips, visit support.BISSELL.com.
Key Components:
- 1. Hand Vacuum Assembly: The main handheld unit.
- 2. Power Trigger: Activates and deactivates the vacuum.
- 3. Battery: Provides power to the vacuum.
- 4. Battery Release Button: Used to remove the battery.
- 5. Dirt Tank Release Button: Used to detach the dirt tank.
- 6. Dirt Tank Lid Button: Opens the dirt tank lid for emptying.
- 7. Wand Release Button: Used to detach the wand.
- 8. Extension Wand: Connects the hand vacuum to the motorized foot for stick vacuum use.
- 9. Foot Release Button: Located on the bottom of the foot, used to release the brush roll cover or foot.
- 10. Motorized Foot: The powered cleaning head with a brush roll.
- 11. Brush Roll Release: Mechanism to access or remove the brush roll.
Important Safety Instructions
WARNING: READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
- Risk of injury from moving parts. Brush may start unexpectedly. Turn OFF before cleaning or servicing.
- Do not charge the battery outdoors.
- Do not dismantle, open, or shred battery pack. Do not subject battery pack to mechanical shock. Dispose of used batteries promptly and properly.
- Do not turn your vacuum ON until you are familiar with all instructions and operating procedures.
- If the vacuum is to be stored unused for a long period, the batteries should be removed.
- Do not remove battery from its original packaging until required for use.
- The battery must be removed from the appliance before it is scrapped.
- Dispose of used batteries promptly and safely.
- Keep appliance on a level surface.
- Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
- Do not use to pick up toxic material (e.g., chlorine bleach, ammonia, drain cleaner).
- Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
- Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
- Do not use the appliance outdoors or on wet surfaces.
- Do not charge the appliance outdoors.
- Do not allow appliances to be used as a toy. Paying close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not handle the battery or the appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts.
- Use extra care when cleaning on stairs.
- Do not use to pick up flammable or combustible liquids, such as petroleum, or use in areas where they may be present.
- Never allow children to operate the appliance. Adults should not operate the appliance without proper instruction.
- Do not use appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without dirt tank and filter in place (if applicable).
- Do not use charger with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry charger by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
- Keep charger cable away from heated surfaces.
- Turn off all controls before removing the battery pack.
- Always turn off this appliance before connecting or disconnecting accessories.
- To reduce the risk of fire or electric shock, use appliance only with BISSELL® identical parts and charger cords. If cord is damaged or lost, replace with identical replacement part.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
- Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up, or carrying the appliance. Carry the appliance with your finger on the switch, or energize appliance that have the switch on invites accidents.
- Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
- Use only the charger supplied by the manufacturer to recharge: CAM811.
- Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
- Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- When battery pack is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws, or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, immediately seek medical attention. Liquid ejected from the battery may cause irritation or burns.
- Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
- Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
- Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause an explosion.
- Unit should only be serviced by a qualified repair technician using only BISSELL replacement parts. This will prolong the life of the unit and maintain product safety.
- Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.
- Keep battery pack or appliance out of reach of children.
- Use only BISSELL battery pack 1638019 or 1635764.
- Use only TEN PAO charger CAM811.
Recommended Ambient Temperature Range:
Item | Temperature |
---|---|
Vacuum storage temperature range | 32°F (0°C) - 113°F (45°C) |
Vacuum operation temperature range | 32°F (0°C) - 113°F (45°C) |
Battery charging temperature range | 39°F (4°C) - 104°F (40°C) |
Charger operation temperature range | 39°F (4°C) - 104°F (40°C) |
Battery storage temperature range | 32°F (0°C) - 113°F (45°C) |
Battery discharging temperature range | 32°F (0°C) - 113°F (45°C) |
Save These Instructions
This model is for household use only. Commercial use of this unit voids the manufacturer's warranty.
Supplier's Declaration of Conformity: This device complies with Part 15 of FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, designed to provide reasonable protection against harmful interference in a residential installation. If this equipment causes harmful interference to radio or television reception, try correcting it by reorienting or relocating the receiving antenna, increasing the separation between the equipment and receiver, connecting the equipment into an outlet on a different circuit, or consulting a dealer or experienced technician.
CAUTION: This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste. According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required. For specific battery disposal instructions, contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org. For full instructions on battery removal for recycling, visit support.BISSELL.com.
Assembly
- Step 1: Connect the extension wand to the motorized foot until it clicks into place.
- Step 2: Connect the hand vacuum assembly to the extension wand until it clicks into place.
- Step 3: Attach the tool clip to the extension wand and add desired tools.
- Step 4: Make sure to charge your stick vacuum before first use.
Charging the Battery
Charging with the Charging Station
- Turn off the vacuum and press/hold the battery release button to remove the battery from its compartment.
- Slide the battery into the charging dock until it clicks into place.
- Plug the charger into a wall outlet.
- To remove the battery from the charger, slide it out.
- Align the grooves on the battery with the grooves of the battery compartment.
- Guide the battery into the compartment until it clicks into place.
Charging with the Wall Mount & Charging Station
- Turn the vacuum OFF and press/hold the battery release button.
- Insert the battery into the wall mount charger until it clicks.
- Lift up the battery to remove it from the wall mount charger.
Using Your Vacuum
This vacuum can be used as a stick vacuum, hand vacuum, or extended reach with a hand vacuum and wand.
- Start/Stop: Press the trigger to start the machine. The machine starts in Medium mode. Press the trigger again to stop the machine.
- Adjust Power Mode: Press the '+' or '-' buttons on the screen to adjust the power mode. This machine has three modes:
- Standard (●): For quiet operation and long runtime on hard floors.
- Medium (●●): For balanced power and runtime when cleaning carpet and area rugs (this is the default mode when turning on the vacuum).
- TURBO (●●●): For maximum suction power.
Note: The run time and power of batteries vary for each model. Choose the appropriate cleaning mode for your task and surface type, as this affects run time and power. Use TURBO mode sparingly to preserve battery life.
Attaching Tools for Hand Vac Use
Clean stairs or furniture easily with the tools provided. Pair your desired tool with the hand vacuum or extension wand. Tools vary by model.
- Turn OFF. Press the release button on the extension wand or accessories to remove.
- Attach your chosen tool.
- Use the tool to clean furniture, stairs, or other surfaces in your home.
Emptying the Dirt Tank
- Power OFF. Press the release button on the hand vacuum to unlock the dirt tank.
- Twist the dirt tank counterclockwise to unlock and remove it.
- Press the button on the front of the dirt tank to open it. Dump debris into a waste basket.
Cleaning & Replacing the Filter
- Power OFF. Follow the steps above to remove the dirt tank.
- Use the metal handle to remove the filter assembly.
- Twist the filter cup counterclockwise to remove it.
- Tap the filter against the side of a trash bin to remove debris.
- Rinse the filter under warm water.
- Let the filter dry completely for 24 hours before reinstalling.
Maintaining the Brush Roll
- Power OFF. Release the foot from the extension wand and lay it with the brush roll face-up. Push the foot release button on the bottom of the foot and lift the side plate.
- Remove the brush roll and clear any debris.
- Optional: Rinse the brush roll with warm water and let it dry for 24 hours before reinstalling.
- Wipe out the brush roll chamber with a cloth.
- To reinstall the brush roll, press the button at the end of the brush roll and guide it into the motorized foot.
Note: Any other maintenance or servicing not included in this manual should be performed by an authorized service representative.
Troubleshooting
Problem | Possible Cause | Remedies |
---|---|---|
Machine won't turn ON | Battery power is low. | Fully charge battery. |
Dust discharges from the exhaust | Filter is damaged. Filter is incorrectly installed. Filter is dirty. |
Replace filter. Remove and reinstall filter. Clean or replace filter. |
Loss of suction | Filter is clogged. Dirt tank is full. |
Clean or replace filter. Empty tank. |
Blinking Error Lights | Various reasons | Turn machine OFF and allow to cool before turning back on. If this does not work, contact BISSELL Support. |
Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.
Terms and Conditions
Your purchase is subject to the BISSELL Terms and Conditions, which includes dispute resolution through arbitration and class waiver. For complete terms or to opt out from arbitration or class waiver, visit BISSELL.com/terms-of-use or call 1-800-237-7691.
Every Purchase Saves Pets™
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL® product, you help save pets, too. BISSELL is proud to design products that help make pet messes, odors, and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.