Hisense Quick Setup Guide

Copyright Statement

Copyright © 2020 Hisense Company Ltd. All Rights Reserved. This Quick Setup Guide is the property of Hisense Company Ltd. and its subsidiaries, protected by international copyright laws. Reproduction or transmission without prior written consent is a violation of Hisense Company Ltd.'s rights. Requests for permission to store, reproduce, transmit, or distribute materials can be made to Hisense USA Corporation, Hisense Canada Co., Ltd, or Hisense Mexico S. de R.L. de C.V.

Hisense product names, logos, and slogans are registered trademarks of Hisense Company Ltd. Other trademarks belong to their respective holders.

Disclaimer

Subscriptions or payments may be required for some applications. Application services may not function due to internet connection, local limitations, or factors outside Hisense's control. Hisense disclaims responsibility for application service functionality, content, disruptions, local limitations, title warranties, non-infringement, and implied warranties of merchantability or fitness for a particular purpose. Purchasing this device signifies acceptance of this disclaimer.

Supported Models

This Quick Setup Guide supports the following models: 32V5G / 32H5G / 32H55G / 32A40GMV / 40V5G / 40H5G / 40H55G / 40A40GMV

Guide Contents

• What's in the Box
• Getting Started (Steps 1-7)
• Troubleshooting
• Product Specifications
• Certification and Compliance

Support and Contact Information

[Note: Images in this guide are for illustrative purposes only and may differ from the actual product.]

What's in the Box

Your Hisense TV comes with the following items:

• TV
• Remote control
• 2 Base stands
• Quick Setup Guide (this document)
• 1 set of AAA (1.5Vcc) batteries
• Important Safety Information and Warranty Card
• 4 screws (ST4×14F for 32")(81.2 cm)
• 4 screws (ST4×20F for 40")(101.6 cm)

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box. Please check foam for accessories before discarding.

You will also need the following items (which are not included) to set up your TV:

• Wireless router (not included) for Internet connectivity
• Phillips screwdriver (not included) to secure the TV stand
• HDMI and other types of cables (not included) to connect external devices to the TV
• Wall mount bracket and screws (not included) if you prefer to mount the TV on the wall

Getting Started

Step 1: Attach Stand or Mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• Disconnect the A/C power cord before installing a stand or a wall mount bracket.
• The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
• After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV Stand

To attach the TV stand legs to your TV:

1. Carefully place your TV face down on a clean, soft and flat surface.
2. Insert the TV base stands into the bottom slots on your TV.
3. Use the screws provided to secure each leg tightly.

[Diagram Description: The back of the TV is shown with two base stands being attached to the bottom slots. Screws are labeled as ST4x14F (for 32-inch TVs, 81.2 cm) and ST4x20F (for 40-inch TVs, 101.6 cm).]

Attach the Wall Mount Bracket (Not Included)

Before you begin the third-party manufacturer instructions, be sure to do the following:

1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you have already attached it.
3. Place spacers (not included) in the corresponding bracket holes.

[Diagram Description: A wall mount bracket is shown being attached to the back of the TV. It indicates the placement of screws, spacers, and the bracket itself, noting that these are not included.]

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, use fixing screws (not included) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover.

Make sure the tilt angle between the TV screen and the vertical surface is no more than 15 degrees.

[Diagram Description: Shows a TV screen tilted at an angle relative to a vertical surface, with a maximum angle of 15 degrees indicated. Another diagram shows a side view of the TV rear cover, wall mount bracket, screw, and spacer, with a measurement of 9.5-11.5 mm for the screw length.]

NOTE:

• If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket model.

Step 2: Connect Devices to Your TV

Check to ensure that you have connected the right cables for the right ports securely. Loose connections can affect the quality of the picture image and color.

[Diagram Description: Shows the back view of the TV with various ports labeled: RESET, AV IN (L/R), VIDEO, ANT/CABLE, ARC, HDMI 1, HDMI 2, HDMI 3, USB, and DIGITAL AUDIO OUT (DC 5V 0.5A MAX). A power cord is shown connected to the TV.]

Step 3: Get Your Remote Ready

The following table shows the buttons on your remote control and describes what they are for.

[Note: Buttons listed here are for reference only. Actual remote control models may vary.]

Insert the Batteries

1. Take off the back cover to open the battery compartment of the remote control.
2. Insert two AAA (1.5Vcc) size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
3. Restore the battery compartment cover.

Important Information about the Remote and Batteries

• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, then remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin, wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
• Call our Support Center immediately on the support website if you experience issues.

Remote Control Range Information

• The remote control can work at a distance of up to 26 feet (792.5 cm) in front of the TV set.
• It can work at a 30-degree horizontal or vertical angle.

Program Your Universal Cable or Satellite Remote Control

If you would like to program your other household remote controls to your new television, please refer to the User Manual supplied by your Cable or Satellite provider. It should include instructions on how to program their remote to your television.

A list of codes for the most common Cable and Satellite providers is listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).

• DIRECTV: 0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183
• Time Warner Cable: 386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
• Comcast: 0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002
• Cox Communications: 0178, 10178, 1326, 1463
• Dish Network: 505, 627, 538, 720, 659

If the code associated with your Cable or Satellite provider is not listed, does not work, or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider's customer service center. If your Cable or Satellite provider does not have a code available, please contact Hisense at one of the phone numbers on Page 2.

Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote

If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote, then visit the Support page to view a list of the codes.

Step 4: Power on the TV

Plug the power cord into a power outlet. Your TV will display a launch screen showing the Hisense logo.

Step 5: Complete the First-time Setup

The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.

Step 6: Establish a Network Connection

1. Press the [Home Button] on the remote control, and select the [Settings Icon] to enter into the Settings menu.
2. Select Network > Network Configuration.

Establish a Wireless Network Connection

The TV can directly receive network signals via a wireless router. Before you establish a wireless network connection, turn on your Wi-Fi.

[Diagram Description: Shows a TV with a built-in Wireless LAN Adapter connecting to a Wireless router with DHCP via a LAN Cable.]

1. Choose 'Wireless' among Connection Select modes, and the list of networks will display on screen automatically.
2. Select a wireless network from the list, and enter the password.
3. If you couldn't find your network, select 'Refresh' to get the latest list. Alternatively, you can select 'Add' to input a Wi-Fi name, select the type of security mode, and enter the password.

Close the Network Connection

Turn off your Wi-Fi. The network connection will close.

Step 7: Enjoy Your TV!

Now that you've completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you'll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more.

Press the Home button on your remote to get started.

Text-to-Speech (TTS) and Video Description Functionalities on TV

Text-to-Speech (TTS) and Video Description can help you navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice text to help visually impaired people listen to information they are unable to read. Video Description adds audio narration to certain programs, describing the main visual elements that visually impaired users may not be able to see.

Follow the steps below to enable the functions:

1. Press the menu button on your remote to access the Menu.
2. Next, select Settings to enter the Settings Menu.
3. Select Accessibility > Narration or Voice Guide to turn the Narration or Voice Guide 'On' or 'Off'.

When Voice Guide is turned On, the contents of each menu displayed can be broadcasted out. When Narration is turned On, you can hear the introduction of relevant programs.

Learn more: www.hisense-usa.com/ttsforhisensetvswithvidaa/

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed, contact Hisense at one of the phone numbers on Page 2.

Product Specifications

[Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.]

Certification and Compliance

FCC Notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device causes harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

[Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.]

The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Declaration of Conformity

Trade Name: Hisense

Model: 32V5G / 32H5G / 32H55G / 32A40GMV / 40V5G / 40H5G / 40H55G / 40A40GMV

Responsible Party: Hisense USA Corporation

Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024

Telephone Number: 678-318-9060

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trademarks and Environmental Protection

Dolby Audio: Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

DTS: Manufactured under license from DTS Licensing Limited. DTS, the DTS logo, DTS Virtual:X, and the DTS Virtual:X logo are registered trademarks and/or trademarks of DTS, Inc.

HDMI: The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

[Environmental Protection Symbol] This mark indicates that this product should not be disposed of with other domestic garbage. Recycle responsibly to promote the sustainable reuse of material resources. Use return systems available in your location or contact the vendor where you purchased your product for recycling and protection of the environment.

©2020. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.