Hisense TV Quick Setup Guide

Introduction

Before using your Hisense TV, please read this guide thoroughly and retain it for future reference.

Congratulations on the purchase of your Hisense TV! For more information about Hisense products, contact us using the support information below. The model and serial number of your TV is located on the back and/or on one side of the TV. We recommend recording this information for service needs.

Support Information

Disclaimer: Subscriptions or other payments may be required for some applications. Application services may not function due to internet connection, local limitations, or other reasons beyond Hisense's control. Hisense disclaims responsibility for application service functionality, content, disruptions, local/regional limitations, warranties of title, non-infringement, and implied warranties of merchantability or fitness for a particular purpose. Purchasing the device accepts this disclaimer.

Finding Information

This TV is equipped with a quick setup guide and an embedded E-Manual. Access the E-Manual via Settings > Support > E-Manual. The User Manual is available on the Hisense website (www.hisense.com).

E-Manual Support Functions

• Search: Find the help you are looking for.
• Try Now: Go directly to the function page and try it.
• QR Code: Scan to open the E-Manual on your mobile device.

Supported Models

This Quick Setup Guide supports the following models: 32A4KV, 40A4KV, 43A4KV.

What's in the Box

Your Hisense TV comes with the following items:

• TV
• Remote control
• 2 base stands
• 4 screws
• Quick Setup Guide (this document)
• 1 set of AAA or AA batteries
• Important Safety Information and Warranty Card

IMPORTANT: To prevent accidentally discarding items, check ALL of the foam in the carton box for accessories.

• Please check foam for accessories before discarding.
• (French: Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.)
• (Spanish: Antes de desechar la espuma, asegúrese de retirar todos los accesorios.)

Disclaimer: This Quick Setup Guide is a general guideline. Images are for illustrative purposes only and may differ from the actual product.

Getting Started

Step 1: Attach Stand or Mount

Before using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• Disconnect the A/C power cord before installing a stand or wall mount bracket.
• The LED display is fragile; ensure the screen is not scratched or damaged.
• After installation, ensure the TV is steady on a table or firmly attached to a wall mount before removing protective film.

Attach the TV Stand

To attach the TV stand legs:

1. Carefully place your TV face down on a clean, soft, and flat surface.
2. Insert the TV base stands into the bottom slots on your TV.
3. Use the provided screws to secure each leg tightly.

Diagram Description: Shows the underside of the TV chassis with two base stands being attached to the bottom slots using screws.

Screws:

• ST4×14F for 32" (81.2 cm) models
• ST4×20F for 40"/43" (101.6 cm/109.2 cm) models

Step 1.1: Attach the Wall Mount Bracket (Not Included)

Before beginning third-party manufacturer instructions, follow these steps:

1. Place the TV face down on a clean, safe, and cushioned surface.
2. Remove the TV stand if already attached.
3. Place spacers (not included) in the corresponding bracket holes.

Diagram Description: Illustrates attaching a wall mount bracket to the back of the TV. It shows a bracket, spacers, and screws being used. The diagram indicates that screws and spacers are not included with the TV.

CAUTION:

• Follow wall mount bracket instructions carefully. Incorrect mounting can lead to TV falling, causing property damage or personal injury.
• Use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• Use fixing screws (not included) measuring 8.0 - 10.0 mm from the attaching surface of the rear cover to prevent internal damage and ensure secure mounting.

Note on Wall Mounting:

• Hisense does not recommend hanging the TV on a slanted wall. Ensure the TV remains parallel to the wall and does not lean forward.
• If installed on a ceiling or slanted wall, or if the TV is not parallel to the wall, it may fall, causing property damage or severe personal injury.
• For questions, contact the wall mount manufacturer or retailer.
• Screw diameter and length vary by wall mount bracket model.

Step 2: Connect Devices to Your TV

Ensure cables are connected securely to the correct ports. Loose connections can affect picture and color quality.

Diagram Description: Shows the back view of the TV with various ports labeled. The diagram also indicates the TV sizes (32", 40"/43") and corresponding dimensions.

• DIGITAL AUDIO OUT: Connect an optical cable to an external digital audio system.
• USB: Connect a USB device for photos, music, and movies. Hard disks with total current consumption or impulse current consumption greater than 500mA are not supported.
• HDMI: Connect a High Definition Multimedia Interface (HDMI) cable from an external device.
• AV IN: Connect composite video and left-right audio cables from an external AV device.
• RESET: Quick press for power off/restart. Long press for 5 seconds to reset TV to factory settings.
• HEADPHONE: Connect headphones for audio output. Headphones with microphones are not supported.
• ANT/CABLE: Connect an outdoor VHF/UHF antenna.

Step 3: Get Your Remote Ready

The following table describes the remote control buttons:

NOTE: Buttons listed are for reference only. Actual remote control may vary depending on model and country.

Insert the Batteries

1. Remove the back cover to access the battery compartment.
2. Insert two AAA or AA batteries, matching the (+) and (-) ends with the indicators in the compartment.
3. Replace the battery compartment cover.

Important Information About the Remote and Batteries

• Discard batteries in a designated disposal area; do not throw them into a fire.
• Remove old batteries promptly to prevent leaks.
• If not using the remote for an extended period, remove the batteries.
• Battery chemicals can cause a rash. If batteries leak, clean the compartment with a cloth and wash skin if contact occurs.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not use the remote if it becomes warm or hot.
• Contact the Support Center immediately if the remote becomes warm or hot.

Remote Control Range Information

• The remote control works up to 26 feet (792.5 cm) in front of the TV.
• It operates within a 30-degree horizontal or vertical angle.

Step 4: Power on the TV

Plug the power cord into a power outlet. The TV will display a launch screen with the Hisense logo.

Step 5: Complete the First-Time Setup

Upon the first power-on, a guided setup will assist you in connecting your TV to the Internet and completing the initial configuration.

Step 6: Establish a Network Connection

1. Press the [Home] button on the remote control and select the [settings-icon] icon to enter the Settings menu.
2. Select Network > Network Configuration.

Establish a Wireless Network Connection

The TV can receive network signals wirelessly via a router. Ensure your Wi-Fi is turned on before establishing a wireless connection.

Diagram Description: Shows a TV with a built-in wireless LAN adapter connecting wirelessly to a wireless router with DHCP. A LAN cable is also depicted.

And setup is done, congratulations!

Now that you've completed the first-time setup, enjoy your TV!

Text-to-Speech (TTS) and Video Description Functionalities

Text-to-Speech (TTS) and Video Description help navigate menus and provide audio descriptions of programs. TTS converts written text to voice for visually impaired users. Video Description adds audio narration to describe visual elements for programs.

To enable these functions:

1. Press the menu button on your remote to access the Menu.
2. Select Settings to enter the Settings Menu.
3. Select Accessibility > Narration or Voice Guide to turn the feature 'On' or 'Off'.

When Voice Guide is On, menu contents are broadcasted audibly. When Narration is On, program introductions are provided audibly.

Learn more: www.hisense-usa.com/ttsforhisensetvswithvidaa/

Troubleshooting

If you encounter issues, try turning the TV off and on again. If the problem persists, consult the table below. For issues not listed, contact Hisense support using the phone numbers provided earlier.

Product Specifications

Specifications for Hisense TV models:

Model: 32A4KV

Model: 40A4KV

Model: 43A4KV

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design, or otherwise.

Certification and Compliance

FCC Notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications.

There is no guarantee that interference will not occur in a particular installation. If interference occurs, the user is encouraged to try one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device to an outlet on a circuit different from the receiver's circuit.
• Consult the dealer or an experienced radio/TV technician.

NOTE: The manufacturer is not responsible for radio or TV interference caused by unauthorized modifications. Such modifications could void the user's authority to operate the equipment.

The Wi-Fi Module complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate with a minimum distance of 20 cm between the radiator and your body.

This device complies with Industry Canada's licence-exempt RSSs, subject to two conditions: (1) it may not cause interference; and (2) it must accept any interference, including interference that may cause undesired operation.

Declaration of Conformity

Trade Name: Hisense

Model: 32A4KV / 40A4KV / 43A4KV

Responsible Party: Hisense USA Corporation

Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024

Telephone Number: 1-888-935-8880

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

Licensing and Environmental Protection

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

For DTS patents, see patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS-HD Master Audio, DTS-HD, Virtual:X, and the DTS-HD logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Environmental Protection

This mark [recycle-symbol] indicates that this product should not be disposed of with domestic garbage. Recycle responsibly to promote sustainable reuse of material resources. To return your used device, use available return systems or contact the vendor for recycling and environmental protection.

©2022. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

This product is licensed under the AVC Patent Portfolio License for personal use. No license is granted or implied for any other use. Additional information may be obtained from MPEG LA, L.L.C. See www.mpegla.com.