Welcome to Human Touch®
For more than four decades, Human Touch has established itself as an industry leader that is changing the lives of its customers with products and services that help them feel, perform, and live their best. Developed in cooperation with the medical community and industry experts, Human Touch delivers products that blend patented technology, craftsmanship, and intelligent ergonomics with superior design to enable therapeutic relief for everyone.
The industry-leading massage chairs, Perfect Chair® recliners, and evolving set of innovative solutions share attributes in their ease-of-use, attention to performance and quality, and design to adapt to most any lifestyle. These attributes are highly valued by customers and garner broad industry awards and recognition. As a result, Human Touch empowers people to enjoy greater health and vitality in their professions, pursuits, and everyday lives. With a population increasingly aware of the benefits of wellness, Human Touch extends its brand leadership and available solutions for the benefit of everyone.
Enjoy the life-changing benefits of a massage every day, keeping your mind and body healthy.
Surrender every muscle in your back, neck, and shoulders to relaxation with the Human Touch WholeBody® 8.0 massage chair. Allow the FlexGlide® 3D orbital massage technology to deliver soothing comfort with a seamless glide. The patented warm air technology provides additional relief of muscle tension, and the revolutionary BodyMap PRO® remote makes it simple to pinpoint exactly where you want to feel better.
Enjoy an impressive selection of features bundled into a modern design. With its unique swivel base and striking wood accents, this extraordinary massage chair is ideal for any living space. The WholeBody 8.0 is the perfect way to revitalize and recover, leaving you feeling your best, every day.
To ensure that you don't overlook any of your chair's features, and that you use it safely, read this manual carefully. Then sit back, relax, and enjoy!
Proudly endorsed by: WORLD FEDERATION OF CHIROPRACTIC
Register your product at www.humantouch.com to ensure your product is in our system to simplify the warranty process should you ever need it.
Important Safety Instructions
⚠️ DANGER: To reduce the risk of electrical shock
Always unplug this product from the electrical outlet immediately after using and before cleaning.
⚠️ WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:
- Do not put hands or fingers near the massage mechanism or rollers while this product is running. Touching the mechanism can result in injury from the rollers squeezing together.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
- Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
- Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
- Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support (or other similar parts).
- Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return this product to a service center for examination and repair.
- Do not carry this appliance by supply cord or use cord as a handle.
- Always keep the power cord away from heated surfaces.
- Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.
- Never drop or insert any object into any opening.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- To disconnect, turn all controls to the OFF position, then remove plug from outlet.
- Do not massage any area of the body that is swollen, inflamed or covered with skin eruptions.
- Do not use on unexplained calf pain.
- Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
- Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.
- Do not use this product if noise above normal sound is heard.
- Do not stand on or in appliance. Use only while seated.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Safety Precautions
- Comfortable clothing is recommended while using this product.
- This product was meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers are moving.
- If you feel any abnormal discomfort during the operation of this product, turn off the power immediately and do not use the product. Consult your physician.
- Do not lean on the controller for support.
- Do not pull on the AC cord.
- When using this product after it has been in storage, check to see that the product is operating properly prior to use.
- Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.
Grounding Instructions
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
⚠️ DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electronic shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether this product is properly grounded. Do not modify the plug provided with the product - if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in sketch (A). A temporary adapter that looks like the adapter used in sketches (B) and (C) may be used to connect this plug to a 2-pole receptacle as shown in sketch (B), if a properly grounded plug is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored, rigid ear tab or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.
For all grounded cord-connected products:
Grounding methods:
Diagram showing grounding methods:
- (A) Grounded Outlet
- (B) Adapter with metal screw
- (C) Tab for Grounding Screw
The use of a temporary adaptor is not permitted in Canada.
⚠️ WARNING: This product is equipped with a thermal resetting protection device. This is an added safety feature to protect you and this product from overheating. If the product should suddenly stop and will not start, turn the main power switch, located on the back of the product, off and do not operate the product for at least 30 minutes. Failure to turn the product off may result in the product starting unexpectedly when the device cools.
Get Ready
Unpack the Box
The Human Touch massage chair may have zippers that are closed with a plastic security tie. Cut the security tie with a nail clipper or other suitable instrument. Take care to not cut the chair upholstery.
Diagram showing the chair base and head pillow components.
Remove the Packaging
1. Remove all packaging materials from the chair (Fig. 1).
Diagram illustrating the chair with packaging removed.
Setting up your Human Touch massage chair is easy. Just attach the head pillow, plug it in, power it on, and you're all set!
2. Lift up the seat cushion, then remove the packaging from underneath it (Fig. 2).
NOTE: Be careful not to pull the USB cable out of the protective sleeve on the left-hand side of the cushion (Fig. 3).
Diagram showing the seat cushion being lifted.
Diagram showing a USB cable within a protective sleeve.
3. Press the seat cushion firmly into place (Fig. 4).
Diagram showing the seat cushion being pressed into place.
4. If the USB cable slips out of the sleeve, thread the cable through the sleeve from the bottom and pull it through to the top of the seat cushion (Fig. 5).
Diagram illustrating how to re-thread the USB cable.
Attach the Head Pillow
Thread the head pillow flap through the strap on the top of the backrest toward the front of the chair (Fig. 6), then zip the flap to the corresponding zipper on the underside of the head pillow (Fig. 7).
Diagram showing the head pillow flap being threaded through the backrest strap.
Diagram showing the head pillow flap being zipped to the underside of the head pillow.
Power On
1. Plug the power cord into a grounded power source.
2. Turn the master power switch (on the back of the chair) to On.
Diagram showing a power switch with ON and OFF positions.
3. Use the back button on the remote to raise the backrest to the upright position (Fig. 8).
Diagram showing the remote control and the chair backrest moving upwards.
Remote control buttons include: back, shoulders, low back, legs.
Take a Seat
Adjust the Recline Angle
Use the back and legs buttons on the remote to position the chair for maximum comfort (Fig. 9).
Diagram illustrating the chair reclining.
⚠️ IMPORTANT: Do not inhibit the backrest or footrest from reclining or inclining or attempt to manually recline or incline the backrest or footrest. Interfering with the recline or incline could permanently damage the chair.
Deploy the Foot and Calf Massager
For a calf massage:
1. Pull the release handle, on the right-hand side of the foot and calf massager, toward you (Fig. 10).
2. Rotate the massager away from the chair until it clicks into position with the foot and calf wells facing up (Fig. 10).
⚠️ IMPORTANT: Do not force the rotation of the massager past the point where it clicks to lock. Excess force may damage the mechanism.
3. Place your calves in the massage wells (Fig. 12).
Diagram showing the foot and calf massager in position for calf massage.
For a foot massage:
1. Pull the release handle, on the right-hand side of the foot and calf massager, toward you (Fig. 10).
2. Rotate the massager away from the chair just until the foot and calf wells are facing up. IMPORTANT: Do not rotate the foot and calf massager so far that it clicks into position; the massager should be moving freely for a foot massage.
3. Place your feet in the massage wells (Fig. 12).
Diagram showing the foot and calf massager in position for foot massage.
⚠️ IMPORTANT: Do not sit or stand on the foot and calf massager.
Want a Stronger Massage?
The WholeBody® 8.0 comes with a pre-installed massage-softening pad that reduces the massage intensity. For a stronger massage, remove the massage-softening pad and/or the headrest pad.
Removing the Headrest Pad
1. Remove the head pillow (Fig. 13).
Diagram showing the head pillow being removed.
2. Unzip the headrest pad from the back of the backrest (Fig. 14).
Diagram showing the headrest pad being unzipped from the backrest.
3. Reinstall the head pillow.
Removing the Massage-Softening Pad
1. Remove the head pillow.
2. Flip the headrest pad over the back of the chair.
3. Unzip the backrest zipper then flip the backrest pad forward (Fig. 15).
Diagram showing the backrest zipper being unzipped and the pad flipped forward.
4. Open the massage-softening pad pocket on the back of the backrest pad; the pocket is secured using hook-and-loop fasteners (Fig. 16).
Diagram showing the massage-softening pad pocket and hook-and-loop fasteners.
5. Remove the softening pad, then reattach the hook-and-loop fasteners to close the pocket.
6. Zip the backrest pad to the top of the backrest.
7. Flip the headrest pad back to the front of the chair.
8. Reinstall the head pillow.
Adjust the Head Pillow
NOTE: When enjoying a massage, flip the head pillow over the backrest to increase neck and shoulder massage intensity (Fig. 17).
Diagram showing the head pillow flipped over the backrest.
Take Control
Restore/Park (Restaurer/immobiliser)
Press and hold to stop the massage, restore the chair to the upright position with the footrest lowered, and park the massage rollers at the top of the backrest.
Width
Adjusts the massage width as desired. This feature works with Flex and Glide massage targeted benefits.
Position
Press and hold to position any stationary massage technique just where you need it. You can press this button before or after selecting the massage technique.
Targeted Benefits
Choose from three stationary massage techniques, each designed to provide unique muscle benefits. Use with the Glide function for a partial- or full-back massage. (See table on the next page).
Intensity 3D
Sets the upper and lower back 3D massage intensity independently to soft (I), medium (II), or intense (III).
Power Recline
Press and hold to recline/incline backrest.
Stop
Stops the massage.
Range
Customizes your vertical massage range.
Full
Rolls up and down your entire back.
Partial
Rolls up and down a six-inch zone; use the Position buttons to adjust the zone position.
Auto Massage Programs
Seven unique programs each use a variety of massage techniques and are automatically set for an ideal 15-minutes. The corresponding LED lights indicate which massage technique is currently in use.
Power Footrest Deploy
Controls the footrest angle for recline comfort and massage.
Back Warm Air
Activates the warm air lumbar heat. NOTE: After deactivating the heat, the LED turns off but the fan continues to run to cool down the heater. This is normal.
When you're not using the remote, store it in the convenient remote sleeve located on the left-hand side of the chair, so it's out of the way.
Diagram showing the remote control and its placement in the sleeve.
Diagram of the BodyMap PRO interface on the remote.
Foot/Calf
Choose from two fixed speeds and an auto massage program.
Understanding Targeted Benefits
Targeted Benefit | What It Does | Benefits |
---|---|---|
Stretch | Kneads your back in a small, circular motion on both sides of your spine simultaneously. | Relieves tension and soreness by lifting and stretching muscles. Improves circulation and helps bring vital nutrients to the spinal area. |
Flex | Alternates rapid-tapping strokes along the spine to stimulate both spinal muscles and spinal joint areas, emulating the percussive massage technique used in sports medicine for deep muscle therapy. | Flexes spinal joints and relieves pressure on the spinal column, invigorating the entire back area. |
Tone | Combines circular kneading motion with rapid-tapping percussion strokes. | Relieves muscle tension and spinal pressure, improves circulation and invigorates the back, all at once. |
Glide | Rolls gently up and down your back near your spine. | Warms and loosens your muscles, preparing your back for deeper massage. Relieves muscle tension, improves circulation and relaxes the back. |
Experience the Innovation and Simplicity of BodyMap PRO®
When you're experiencing muscle and joint discomfort, you want relief - now. Human Touch BodyMap PRO delivers. Simply press where you want to feel better and immediately receive an effective, therapeutic massage experience. The Human Touch FlexGlide® massage engine is automatically tuned to just the right intensity to relieve your toughest aches and pains. Each zone runs an individual seven-minute session.
- Relieve those tight stresses at your neck (remove head pillow).
- Been sitting at your desk all day? Spread stress relief between your shoulders.
- Auto focus on those knots below your shoulder blades.
- Get generous relief for the muscles in the middle of your back.
- Been standing all day? Get big relief in your lower back all the way out to your sides.
- Focus-in, close to the spine, on those aches and pains in your lower back.
FlexGlide® Technology
Soothing, sensitive and oh so luxurious, our FlexGlide massage solution delivers a stress-reducing experience like never before. Free from the pinching and friction associated with typical massage chairs, every contour of your body is therapeutically touched by the unparalleled flexibility and seamless glide of our patented FlexGlide orbital technology. Much like a massage therapist upgrading you from a dry to a warm oil massage, the FlexGlide experience will have you basking in the glow of ultimate relaxation.
Care and Maintenance
To keep your product working and looking its best, please follow these simple care guidelines.
⚠️ WARNING:
- Be sure to disconnect the power cord from the electrical outlet before cleaning. (Also indicated on the safety page.)
- When cleaning the remote control or power switch, use a dry cloth only. Never use a damp cloth to clean any electrical component.
CAUTION:
- Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
- Do not use benzene, thinner or any other solvents on your product.
Cleaning Code Standard for SofHyde or Cloth: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam. To clean the foot/calf massage well inserts, use a mild detergent.
Maintenance and Repair
- The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication or servicing is required.
- Your chair should only be serviced by a Human Touch-authorized service representative.
Use and Storage Environment
- Do not place the chair in direct or reflected sunlight, as ultraviolet rays will quickly fade the upholstery color and cause the SofHyde upholstery to rapidly deteriorate.
- Operate your chair in a room temperature between 41 and 104 degrees Fahrenheit (5 to 40 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage.
- To prevent damage to the upholstery, before sitting in your chair make sure there are no sharp objects in your pockets and no metal buttons or zippers that can come in contact with the chair.
- Do not place the chair where excessive dust and pet hair can migrate into the chair's electrical and mechanical components; this can cause malfunction over time.
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled, and that the unit be placed in an environment free of dust and moisture.
- Store your chair in a room temperature between 5 and 122 degrees Fahrenheit (-15 to 50 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage; product stored in cold temperatures may require 48 hours at room temperature to function properly.
- Do not store near open heat or flame.
Having Trouble?
Your WholeBody® 8.0 massage chair is a sophisticated combination of mechanics, electronics, and software working together to give you the ultimate massage. With such complexity comes opportunity for what we like to call massage chair "confusion." So, should your massage chair exhibit any abnormal behavior, please do the following to fully reset the chair:
- Press the STOP button (⏹️) on the handheld remote.
- Turn the chair's power switch on the rear of the chair to Off.
- Unplug the chair from the power source.
- Wait 30 seconds.
- Plug the chair back into the power source, then turn the power switch back On.
If your chair has no power:
- Check the power cord - Make sure the power cord connection to the chair is secure and that the power cord is not damaged.
- Check the wall outlet - Plug a known working device into the outlet to ensure the outlet is working.
If the issue remains, please do the following before contacting our customer experience team (this will help us help you much more quickly):
- Locate the serial number on label on the back of your chair and write it down.
- Locate your proof of purchase, as we will need it to process any warranty claim.
- Now you're ready to contact us!
Having Trouble? Contact our Customer Experience team at 800-355-2762, Monday - Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM or at csadmin@humantouch.com.
Specifications*
Operating Voltage: | AC110-120V 60 Hz |
Power Consumption: | 150 Watts |
Chair Size: | 48" L x 28" W x 44" H (upright) 66" L x 28" W x 36" H (reclined) |
Product Weight: | 114 lb |
Required Recline Clearance: | 9" |
Maximum Load Weight: | 285 lb |
*Specifications are subject to change without prior notice.