Westinghouse Thurlow Ceiling Fan
Owner's Manual
Model: ETL-ES-Thurlow-WH21
Please write model number here for future reference:
Net Weight: LBS / KGS
Safety Tips
OBSERVE THE FOLLOWING: READ AND SAVE THESE INSTRUCTIONS
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY, MOUNT TO OUTLET BOX MARKED 'ACCEPTABLE FOR FAN SUPPORT OF 35 LBS (15.9 KG) OR LESS' AND USE MOUNTING SCREWS PROVIDED WITH THE OUTLET BOX AND/OR SUPPORT DIRECTLY FROM BUILDING STRUCTURE. MOST OUTLET BOXES COMMONLY USED FOR THE SUPPORT OF LUMINARIES ARE NOT ACCEPTABLE FOR FAN SUPPORT AND MAY NEED TO BE REPLACED. CONSULT A QUALIFIED ELECTRICIAN IF IN DOUBT.
- Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards (ANSI/NFPA 70), including fire-rated construction.
- Use this unit only in the manner intended by the manufacturer. If you have any questions contact the manufacturer.
- After making the wire connections, gently push connections into outlet box with wire nuts pointing up. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and ungrounded conductor on the other side of the outlet box.
- Before you begin installing the fan, switch power off at service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
- Be cautious! Read all instructions and safety information before installing your new fan. Review the accompanying assembly diagrams.
- When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
- Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 7 feet from the floor to the trailing edge of the blade.
- To reduce the risk of fire, electric shock, or personal injury, this fan must be mounted to an outlet box marked suitable for fan support, and use the mounting screws provided with the outlet box. (Mounting must support at least 35 lbs.)
- WARNING! Do not bend blade holders during installation to motor, balancing or during cleaning. Do not insert foreign object between rotating blades.
- Attach the mounting bracket using only the hardware supplied with the outlet box. Fan is only to be mounted to an outlet box marked "Acceptable for Fan Support".
- WARNING! To reduce the risk of fire or electric shock, do not use this fan with any solid state fan speed control device, or variable speed control.
- If this unit is to be installed over a tub or shower, it must be marked as appropriate for the application.
- NEVER place a switch where it can be reached from a tub or shower.
- The combustion airflow needed for safe operation of fuel-burning equipment may be affected by this unit's operation. Follow the heating equipment manufacturer's guideline safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) and the local code authorities.
- Before servicing or cleaning unit, switch power off at service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
- All set screws must be checked and re-tightened where necessary before installation.
- The appliance is not intended for use by young children or infirmed persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.
TOOLS REQUIRED: ? Phillips Screwdriver, ✂️ Wire Cutters, ? Pliers, ? Step Ladder
Features
Installation Types
Diagrams illustrate two mounting options: 'Downrod Installation' for normal ceilings and 'Sloped Ceiling Installation' which may require a longer downrod (sold separately). For sloped ceiling installation, refer to westinghouselighting.com for specially designed canopy kit options.
Blade Features
Diagrams show the two sides of a 'Combo-Blade'. The text explains that these blades feature two high-quality finishes, allowing selection based on decor or style change by simply flipping the blade. Note: Combo-Blade finishes vary by model.
Installation
Preparing for Installation
Step 1: Unpack and Inspect
Diagram shows a fan being unpacked and a fuse box. Text instructs to unpack and inspect the fan carefully to ensure all contents are included. Turn off power at the fuse box to avoid possible electrical shock.
Step 2: Secure Outlet Box
Diagram shows a ceiling joist with an outlet box securely fastened. Text emphasizes using a metal outlet box suitable for fan support (must support 35 lbs). Before attaching the fan, ensure the outlet box is securely fastened by at least two points to a structural ceiling member, as a loose box will cause the fan to wobble.
Mounting Bracket Installation
Step 3: Remove Canopy Screws
Diagram shows screws being removed from the canopy. Text describes loosening (but not removing) screws in mating slots (1) on the canopy and removing screws from mating holes (2). This allows the mounting bracket to be rotated and removed from the canopy.
Step 4: Install Mounting Bracket
Diagram shows a hand installing the mounting bracket to the outlet box using screws and washers. Text instructs to install the mounting bracket to the outlet box in the ceiling using the screws and washers provided with the outlet box.
Mounting Options
Step 5: Choose a Mounting Option
Diagrams illustrate 'Normal Downrod Option' for normal ceilings and 'Extended Downrod Option' for installations requiring a longer downrod. Text directs users to proceed to page 12, step 9 for the normal option, and page 9, step 6 for the extended option.
Downrod Preparation
Step 6: Remove Pins
Diagram shows a hand removing a clamp pin (1) and a cross pin (2) from the downrod (3).
Extended Downrod Option
Step 7: Loosen Ball and Remove Pin
Diagram shows loosening the downrod ball (1) from the downrod (2) by removing the screw (3). The downrod ball is then slid off the downrod, and pin (4) is removed.
Step 8: Re-install Pins and Secure Ball
Diagram shows re-installing the pin and sliding the downrod ball up to the top of the downrod. Text explains how to re-install the screw to secure the ball. It notes that some extended downrods have a pre-drilled set-screw hole; if present, tighten the set screw into this hole. If not, tighten the screw against the downrod. Users are directed to proceed to page 12, step 9.
Downrod Installation
Step 9: Insert Downrod and Secure
Diagram shows motor wires being inserted through the downrod and the downrod into the coupling. Text instructs to align holes, install the cross pin (1) and clamp pin (2), tighten set screws (3) in the coupling, and slide the coupling cover (4) down over the coupling and the canopy up the downrod.
Mounting
Step 10: Lift Fan Assembly
Diagram shows the fan assembly being lifted onto the mounting bracket. Text instructs to rotate the fan until the notch on the downrod ball (1) engages the ridge on the mounting bracket (2), which frees hands for wiring.
Step 11: Make Electrical Connections
Text states that with the bracket holding the fan assembly, electrical connections should be made using the following wiring instructions.
Wiring Instructions
Step 12: Connect Wires
Diagram shows wiring connections: From Fan (White/common, Black/hot, Green/ground) to From House (White/common, Black/hot, Green/ground) using connectors. Text confirms following this diagram for fan pull chain control.
Secure to Ceiling
Step 13: Attach Canopy
Diagram shows the canopy being slid up to the mounting bracket and secured with screws. Text details positioning the canopy's mating slots (1) and mating holes (2) under and in line with screws (3) in the mounting bracket. Lift the canopy, allowing screws to slide into slots. Rotate canopy until screws drop into recesses. Tighten screws securely. Install two screws into the canopy's mating holes and tighten to secure the canopy to the mounting bracket.
Blade Installation
Step 14: Attach Blade Brackets to Blades
Diagram shows attaching blade brackets to blades using blade bracket screws (1) and fabric washers (2).
Step 15: Insert Blade Assemblies
Diagram shows inserting blade assemblies through slots on the motor housing. Text explains using the access slot in the switch housing plate to attach blade brackets with provided screws and spring washers, and tightening them securely.
Switch Housing Cap Installation
Step 16: Attach Cap
Diagram shows attaching the switch housing cap. Text instructs to use three small screws provided.
Chain Assembly
Step 17: Assemble Pull Chains
Diagram shows hands assembling decorative fob and extension chains to fan pull chains. Text instructs to insert the end of the chain into the chain coupling and confirm security by lightly pulling both chains.
Operation and Maintenance
Operation
Turn on the power and check operation of the fan. Speed settings for warm or cool weather depend on factors such as room size, ceiling height, number of fans, and so on. The slide switch controls direction, forward or reverse.
Warm weather/down position - (Forward): Fan turns counterclockwise. A downward airflow creates a cooling effect (Illustration A). This allows setting air conditioner on a higher temperature without affecting comfort.
Cool weather/up position - (Reverse): Fan turns clockwise. An upward airflow moves warm air off the ceiling area (Illustration B). This allows setting heating unit on a lower setting without affecting comfort.
NOTE: Turn off and wait for the fan to stop before changing the setting of the forward/reverse slide switch.
Maintenance
- Because of the fan's natural movement, some connections may become loose. Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure.
- Clean your fan periodically to help maintain its new appearance. Do not use water when cleaning, as this could damage the motor, wood, or cause electrical shock.
- Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer coating to minimize discoloration or tarnishing.
- There is no need to oil your fan. The motor has permanently lubricated bearings.
Troubleshooting Guide
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. If you experience any faults, please check this troubleshooting chart. If a problem cannot be remedied, consult your qualified electrician and do not attempt any electrical repairs yourself.
TROUBLE | SUGGESTED REMEDY |
---|---|
1. If fan does not start: | 1. Check main and branch circuit fuses or circuit breakers. 2. Check wire connections as performed in step #12 or #13 of installation. CAUTION: Make sure main power is turned off. 3. Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when switch is in the middle. 4. If the fan still will not start, contact a qualified electrician. Do not attempt to troubleshoot internal electrical connections yourself. |
2. If fan sounds noisy: | 1. Check to make sure all screws in motor housing are snug (not over tightened). 2. Check to make sure the screws which attach the fan blade holder to the motor are tight. 3. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE a Solid State variable speed control. 4. Allow “break-in” period of 24 hours. Most noises associated with a new fan will disappear after this period. |
3. If fan wobbles: | All blades are weighed and grouped by weight. Natural woods vary in density which could cause the fan to wobble even though all blades are weight-matched. The following procedures should eliminate most of the wobble. Check for wobble after each step. 1. Check that all blades are screwed firmly into blade holders. 2. Check that all blade holders are tightened securely to motor. 3. Make sure that canopy and mounting bracket are tightened securely to ceiling joist. 4. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly result in smoother operation. |
Warranty
This Westinghouse Lighting Fan offers a Limited Lifetime Warranty to the original owner against defects in material and workmanship. This warranty is in lieu of all other warranties expressed or implied.
Westinghouse Lighting will repair or replace the parts needed, and/or, replace the ceiling fan, if the defective is due to faulty materials or workmanship.
Years 1 & 2 – Westinghouse Lighting will repair or replace this ceiling fan.
After Year 2 – Warranty is limited to the motor.
This warranty does not cover acts of nature such as lightning damage, or corrosion and discoloration of components, nor does it cover damages caused through abuse, improper installation, surges in electric current, or acts of third parties. This warranty does not cover broken glass after installation. If this ceiling fan fails during the warranty period, return defective product to seller. Warranty terms and conditions of seller apply. If replacement product is not available through seller, please contact www.westinghouselighting.com/contact-us.
Parts List
# | Description |
---|---|
1 | Mounting Bracket (assembled with Canopy) |
2 | Blade Bracket (qty. 3) |
3 | Blade (qty 3) |
4 | Switch Housing Cap |
5 | Capacitor |
6 | Hardware pack |
7 | Down Rod Assembly (includes down rod ball, cross pins, clamp pin) |
8 | Motor Assembly |
Diagram: An exploded view of the ceiling fan is shown, with numbered parts corresponding to the list above.