Westinghouse Longwood Ceiling Fan
Model: Saynet-El-Longwood-WH21
Please write model number here for future reference:
Safety Tips
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
- Proceed with caution. Read all instructions before beginning the installation.
- This fan may be operated only with a 2-pole switch with a 3mm contact opening each.
- Only an authorized electrician should execute the installation.
- The installation height, i.e., the distance between the blades and the floor, should be at least 2.3 m.
- Always maintain the distance between the lamp and inflammable materials (curtains, wall, etc.), as indicated on the pictogram.
- Make sure the fan is securely fastened at the ceiling.
- Do not use a dimmer type switch to control the fan speed.
- To prevent injuries, make sure the blades are not bent and that there are no objects within the area of rotation.
- Due to European safety regulations, if the flush mount option is elected, the fan must not be re-installed utilizing the downrod. If attempted, this may cause a serious injury. When assembling the fan, please follow your local safety regulations.
- Do Not use this fan in the same room at the same time as a gas or fuel burning fire, unless the flue has been tested under these conditions of use by a competent person.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- Suitable for use indoors.
- Before disassembling light kit, make sure the power supply is disconnected from the main supply. Power supply can be on only after installation is completed.
- The lampshade should not be removed from the light bulb when the power supply is on.
- Replacement of light kit is only possible when the light kit has cooled down, and the power supply is disconnected from the main supply.
- Make sure the lampshade is in the fixed position when operating the product.
- Means for all poles disconnection having a contact separation that provide full disconnection under over voltage category III conditions must be incorporated in the fixed wiring in accordance with national wiring rules.
- IP20 The fan is designed for indoor use. It is not designed for installation in a bathroom or any damp area. Please ensure that the lamp does not come into contact with water.
Tools Required: Phillips Screwdriver ?, Wire Cutters ✂️, Pliers ?, Step Ladder ?
Features
Diagram illustrating Downrod Installation for normal ceilings.
Installation
Step 1: Preparing for Installation
Unpack and inspect fan carefully to be certain all contents are included. Turn off power at fuse box to avoid possible electrical shock ⚡️.
Illustration showing unpacking of fan components and turning off power at a fuse box.
Step 2: Mounting Bracket Installation
Loosen but do not remove the screws at the bottom of the canopy; remove the mounting bracket from the canopy (if applicable).
Illustration showing loosening screws on the canopy and removing the mounting bracket.
Step 3: Mounting Bracket Installation (Wood Ceilings)
Drill four mounting holes in the ceiling joist and securely screw the mounting bracket to the ceiling using the washers and wood screws provided. The mounting plate should be able to hold a weight of at least 15.9kgs (35 lbs).
Diagram showing drilling holes into a ceiling joist and attaching the mounting bracket with screws and washers.
Step 4: Mounting Bracket Installation (Concrete Ceilings)
Proper care must be taken when mounting to concrete ceilings. Add the expansion anchors installation step for the mounting bracket. Drill one hole on each side of the supply mains for the expansion anchors. Measure this distance using the oval slots in the mounting bracket (1) as a guide.
Diagram showing drilling holes for expansion anchors on a concrete ceiling, referencing oval slots on the mounting bracket.
Step 5: Mounting Bracket Installation (Anchors)
Drive the expansion anchors (1) into the holes. (Note: do not detach hex nut (2), spring washer (3), and metal washer (4) for this step).
Diagram showing expansion anchors being driven into holes, with labels for hex nut, spring washer, and metal washer.
Step 6: Mounting Bracket Installation (Tightening Anchors)
Tighten hex nut until you feel the metal expansion anchor is not working loose.
Illustration showing tightening a hex nut on an expansion anchor.
Step 7: Mounting Bracket Installation (Preparation for Wiring)
Remove the hex nut, spring washer, metal washer; keep them for the next step usage.
Diagram showing removal of hex nut, spring washer, and metal washer.
Step 8: Mounting Bracket Installation (Securing Bracket)
Pull the supply mains (1) through the center of the ceiling, and align the two oval holes in the mounting bracket with the expansion anchors (1). Re-install metal washer, spring washer, and hex nut. Tighten the hex nut until the mounting bracket is fixed stably.
Diagram showing supply mains pulled through the ceiling, aligning the mounting bracket with expansion anchors, and re-installing hardware.
Step 9: Mounting Bracket Installation (Repeat Anchors)
Repeat for another one of the expansion anchors.
Illustration indicating to repeat the anchor installation process.
Step 10: Wiring Options
Follow the diagram to make wiring connections to the terminal block on the mounting bracket.
Diagram showing wiring connections: From House (Live, Ground, Neutral) to Terminal Block, and then to Connector.
Step 11: Downrod Mount
Remove clamp pin (2) and cross pin (1) from the down rod. Loosen set screw in down rod ball (3) until ball moves easily up and down the down rod. Slide down rod ball off the down rod, exposing cross pin (4). Remove cross pin and save for later use.
Diagram illustrating removal of pins and loosening of set screw on the downrod ball.
Step 12: Downrod Mount (Assembly)
Carefully thread lead wires and plug through the down rod assembly. Loosen set screws in down rod coupling (1). Insert down rod into down rod coupling. Make sure to align hole in down rod with the hole in coupling. Install yoke cross pin (2) through yoke and down rod. Insert clamp pin (3) into cross pin until it snaps into place. Tighten set screws (4) in coupling. Note: Avoid damage to the wire and plug, and ensure smooth assembly of the lead wire. Separately push the connector with light wire, motor wire, and ground wire through the down rod for assembling.
Diagram showing threading wires, inserting downrod, aligning holes, installing yoke cross pin, clamp pin, and tightening set screws.
Step 13: Downrod Mount (Finalizing)
Orderly attach the yoke cover (1), canopy (2), and hang ball (3) to the down rod for assembling. Re-install cross pin into downrod and slide downrod ball up until cross pin fits firmly into ball. Tighten set screw in ball.
Diagram showing attachment of yoke cover, canopy, and hang ball, followed by re-installation of cross pin and tightening of set screw.
Step 14: Blades Installation
Attach blade assembly to DC motor using the motor screws provided, tighten screws securely.
Diagram showing attachment of fan blades to the DC motor.
Step 15: Mounting
Loosen set screw in lower canopy and slide to within 1/4”/7mm of the motor. Tighten set screw(s) in the lower canopy. Make sure there is at least 1/4”/7mm clearance maintained around the motor and lower canopy.
Illustration showing loosening and sliding the lower canopy.
Step 16: Mounting Bracket Installation (Hanging Fan)
Carefully lift fan assembly onto mounting bracket. Rotate fan until notch on downrod ball (1) engages the ridge (2) on the mounting bracket. This will allow for hands-free wiring.
Diagram showing lifting the fan assembly onto the mounting bracket and aligning the notch on the downrod ball with the bracket ridge.
Step 17: Mounting Bracket Installation (Receiver)
After hanging fan onto the mounting bracket, make sure plug connectors from the ceiling fan and terminal block (1) are moved away from the space located above the downrod ball (2). Slide the remote receiver into the space above the downrod ball as shown.
Diagram showing moving plug connectors and sliding the remote receiver into place above the downrod ball.
Step 18: Mounting Bracket Installation (Wiring Connections)
While fan is hanging on bracket, plug 3-pole & 2-pole male connector from the fan into the 3-pole & 2-pole female connector from the remote receiver (1). Plug the 3-pole female connector from the terminal block into the 3-pole male connector from the receiver (2). Attach the ground wire single pins (3) together, one from down rod ball to the mounting bracket and the one from the fan to the another single pin of the mounting bracket.
Diagram illustrating plugging in fan connectors to the receiver, terminal block to receiver, and connecting ground wires.
Step 19: Secure to Ceiling
Loosen the 2 screws on the bottom of mounting bracket (Do not remove). Raise the canopy up and align the keyholes on the bottom of the canopy with the 2 screws on the bottom of mounting bracket. Rotate the canopy to engage the keyholes with the protruding screws. Tighten the screws to secure the canopy.
Diagram showing loosening bracket screws, raising and aligning canopy, and tightening screws to secure it.
Step 20: Light Fixture Installation
Locate the indentations on the neck of the lampshade (2) and align with the protrusions from the light kit (1). Lift the lampshade up allowing the protrusions to engage the indentations on the lampshade, and twist the lampshade clockwise to lock into place.
Diagram showing aligning lampshade indentations with light kit protrusions and twisting to lock.
Remote Control
The remote control uses RF wireless digit emission technique for biunique control. The receiver can be controlled by any angle of the transmitter within its range, with a memory function that saves the status (light and direction) when the supply power is turned off.
The transmitter and receiver are matched at the factory. If re-matching is needed, press and hold buttons "1" and "5" simultaneously within 10 seconds after powering on the product until two beeps are heard. Learning mode is not accepted after 10 seconds of power-on.
Remote Control Functions:
- Fan Off
- Fan Speed (1-6)
- Forward/Reverse ?
- LED On/Off ?
- Color Temperature Change (Note: quickly turn light ON/OFF to change LED color temperature: warm white, natural white, cool white)
- Sleep Wind ?
- Natural Wind ?️
- Fan Timer Switch: 1hr ⏱️, 3hr ⏱️, 6hr ⏱️
Diagram of the remote control and its button functions.
Operation & Maintenance
Operation
Speed settings for warm or cool weather depend on factors such as room size, ceiling height, number of fans, and so on.
- Warm weather/down position (Forward): Fan turns counterclockwise. A downward airflow creates a cooling effect, allowing you to set your air conditioner on a higher temperature setting without affecting your comfort.
- Cool weather/up position (Reverse): Fan turns clockwise. An upward airflow moves warm air off the ceiling area, allowing you to set your heating unit on a lower setting without affecting your comfort.
Illustrations A and B showing airflow directions for cooling (downward) and heating (upward).
Maintenance
- Because of the fan's natural movement, some connections may become loose. Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure.
- Clean your fan periodically to help maintain its new appearance over the years. Do not use water when cleaning, as this could damage the motor, the wood, or possibly cause electrical shock ⚡️.
- Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer coating to minimize discoloration or tarnishing.
- There is no need to oil your fan. The motor has permanently lubricated bearings.
Troubleshooting Guide
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. If you experience any faults, please check this Trouble Shooting Chart. If a problem cannot be remedied, please consult with your authorized electrician and do not attempt any electrical repairs yourself.
Trouble: Fan does not start
Suggested Remedy:
- Check main and branch circuit fuses or circuit breakers.
- Check terminal block connections as performed in step #10 of installation. CAUTION: Make sure main power is turned off.
- Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when switch is in the middle.
- If the fan still will not start, contact a qualified electrician. Do not attempt to troubleshoot internal electrical connections yourself.
Trouble: Fan sounds noisy
Suggested Remedy:
- Check to make sure all screws in motor housing are snug (not over tightened).
- Check to make sure the screws which attach the fan blade holder to the motor are tight.
- Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE a Solid State variable speed control.
- Allow a "break-in" period of 24 hours. Most noises associated with a new fan will disappear after this period.
Trouble: Fan wobbles
Suggested Remedy:
- Check that all blade holders are tightened securely to the motor.
- Make sure that canopy and mounting bracket are tightened securely to the ceiling joist.
- If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly result in smoother operation.
Trouble: Light does not work
Suggested Remedy:
- Check to see that the Molex connector in the switch housing is connected.
- Check for faulty light bulbs ?.
- If the light kit still does not operate, contact a qualified electrician for assistance.
Disposal Information
Meaning of crossed-out wheeled dustbin:
Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposal at least free of charge.
Ceiling Fans | Lighting Fixtures | Lamps
