Xiaomi Smart Camera C200 Warranty Notice

As a Xiaomi consumer, you benefit under certain conditions from additional warranties. Xiaomi offers specific consumer warranty benefits which are in addition to, and not instead of, any legal warranties provided by your national consumer law. The duration and conditions related to the legal warranties are provided by respective local laws. For more information about the consumer warranty benefits, please refer to Xiaomi's official website.

Unless prohibited by law or otherwise promised by Xiaomi, after-sales services will be limited to the country or region of the original purchase. Under the consumer warranty, to the maximum extent permitted by law, Xiaomi will, at its discretion, repair, replace or refund your product. Normal wear and tear, force majeure, abuse or damage caused by the user's negligence or fault are not warranted. The person to contact for after-sales service can be any person in the authorized service network, Xiaomi's authorized distributors or the final vendor who sold the products to you. If in doubt please contact the relevant person as Xiaomi may identify.

The present warranties do not apply in Hong Kong and Taiwan.

Products which were not duly imported and/or were not duly manufactured by Xiaomi and/or were not duly acquired from Xiaomi or a Xiaomi’s official seller are not covered by the present warranties. As per applicable law you may benefit from warranties from the non-official retailer who sold the product. Therefore, Xiaomi invites you to contact the retailer from whom you purchased the product.

Warranty Summary

Type	Warranty Period	Warranty Scope
Mi Wireless Bluetooth Earphone/Headphone/Earbuds	12 months	Labor and spare parts
Mi Smart Band	12 months	Labor and spare parts
Mi Powerbank	12 months	Labor and spare parts
Mi Wireless Charger	12 months	Labor and spare parts
Mi Air Purifier	12 months	Labor and spare parts
Mi Wi-Fi Range Extender	12 months	Labor and spare parts
Mi Security Camera	12 months	Labor and spare parts
Mi Smart Air Fryer	12 months	Labor and spare parts
Mi Robot Vacuum	12 months	Labor and spare parts
Mi Vacuum Cleaner	12 months	Labor and spare parts
Mi Smart Projector	12 months	Labor and spare parts
Mi USB Cable	6 months	Labor and spare parts

Limited Warranty

Model: MJSXJ14CM

Imported by: PT. Xiaomi Communications Indonesia

Manufactured by: Shanghai Imilab Technology Co., Ltd. (A Mi Ecosystem Company)

Xiaomi guarantees this product against defects in materials and workmanship for a period of one year (twelve months) from the date of delivery to the consumer. During the warranty period, Xiaomi, at its discretion and to the extent permitted by law, will (1) repair the Product free of charge with new parts or previously used genuine XIAOMI parts that have been confirmed to meet XIAOMI’s operating requirements, (2) replace the Product with a replacement of the same model (or, with your consent, one that is equivalent or substantially similar to the original product in terms of its functions, e.g., a different model with the same functions or the same model in another color) that is new or contains new parts or previously used genuine XIAOMI parts that have been confirmed to meet XIAOMI’s operating requirements, or (3) refund the original purchase price.

What is not covered? (Exclusions)

This limited warranty excludes in the following cases:

When the product has been used under conditions other than normal.
When the product has not been operated in accordance with the user manual.
When the product has been altered or repaired by persons not authorized by XIAOMI or the respective responsible marketer.

How to Obtain Warranty Service

The consumer must present the product along with this warranty, duly sealed by the establishment that sold it, or the invoice, or receipt or proof, on which the specific data of the product object of the sale is stated. In any of the service centers authorized by XIAOMI, XIAOMI undertakes to change or repair the product, as well as all defective parts and components thereof including labor and transportation costs arising from its compliance, within its service network, at no cost to the consumer.

Before sending the device for warranty service, consumers are recommended to make backup copies of information, programs or other materials stored on their device. It is possible that such data, programs or other materials may be lost or formatted during service. Xiaomi disclaims any responsibility for losses or damages.

Xiaomi offers additional rights to those established in the Federal Consumer Protection Law, including those relating to non-conforming products. As such, the benefits of XIAOMI's one-year Limited Warranty are complementary, they do not substitute the rights provided by the laws. Consumers may choose to claim services under XIAOMI's one-year Limited Warranty or under the rights of consumer protection laws.

Contact for warranty and parts purchase: 800 269 2630

Address: XIAOMI SOFTWARE DE MEXICO S DE RL DE CV, BLVD. LAGO ZURICH 219, PISO 9 902 Y 903, AMPLIACION GRANADA, MIGUEL HIDALGO, CIUDAD DE MEXICO, C.P. 11529.

For more information, visit www.mi.com

Made in China

Official Xiaomi Indonesia Service Centers

For more information regarding after-sales service, please contact one of the following official Xiaomi customer channels:

WhatsApp: +62821-1723-6765 (09.00 – 21.00)
Hotline: 00180300650029 (09.00 - 18.00)
Email: service.id@support.mi.com
Website: mi.com/id

Imported by: PT. Xiaomi Communications Indonesia

Address: One Pacific Place Suite 9-H,I,J,K Jl. Jenderal Sudirman Kav. 52-53 Lot 3&5, Jakarta Selatan 12190, Indonesia

Produced by: Shanghai Imilab Technology Co., Ltd.

Xiaomi continues to strive to provide convenient services. For the latest and complete information from our After-Sales Service Center.

Service Center Locations (Indonesia)

Ambon

MI Exclusive Center -AMBON -JL CENGKEH

Balikpapan

MI Exclusive Center -BALIKPAPAN -SUDIRMAN

Banda Aceh

MI Exclusive Center -ACEH -PANGLIMAPOLIM

Bandar Lampung

MI Exclusive Center -LAMPUNG-KARTINI

Bandung

MI Exclusive Center -BANDUNG-BEC

Banjarmasin

MI Exclusive Center -BANJARMASIN -SUNGAI BARU

Batam

MI Exclusive Center -BATAM -LUCKY PLAZA

Bekasi

MI Exclusive Center -BEKASI -MEGA HYPERMALL

Bogor

MI Exclusive Center -BOGOR -WARUNG JAMBU

Cirebon

MI Exclusive Center -CIREBON -RUKO CSB

Denpasar

MI Exclusive Center -BALI -TEUKU UMAR

Depok

MI Exclusive Center -DEPOK -MARGONDA

Jakarta

MI Exclusive Center -DAANMOGOT -IMPERIAL

MI Exclusive Center -CEMPAKAMAS -ITCCCEMPAKA

MI Exclusive Center -JAKARTA -ITC FATMAWATI

MI Exclusive Center -JAKARTA -RUKO ROXY MAS

MI Exclusive Center -JAKARTA -CILILITAN

Jambi

MI Exclusive Center -JAMBI-SUDIRMAN

Kediri

MI Exclusive Center -KEDIRI-PEMUDA

Makassar

MI Exclusive Center -MAKASSAR -BULUSARAUNG SQUARE

Malang

MI Exclusive Center -MALANG -LOWOKWARU

Manado

MI Exclusive Center -MANADO -PIERETENDEAN

Mataram

MI Exclusive Center -MATARAM -RUKOBLOKH

Medan

MI Exclusive Center -MEDAN -GATOT SUBROTO

Padang

MI Exclusive Center -PADANG -VETERAN

Palangkaraya

MI Exclusive Center -PALANGKARAYA -TJILIKRIWUT

Palembang

MI Exclusive Center -PALEMBANG -INTERNATIONAL PLAZA

Pekanbaru

MI Exclusive Center-PEKANBARU-RINTIS

Pontianak

MI Exclusive Center -PONTIANAK -SABDURRAHMAN

Semarang

MI Exclusive Center -SEMARANG -KARANGTURI

Serang

MI Exclusive Center -SERANG -AHMADYANI

Solo

MI Exclusive Center -SOLO-SUKOHARJO

Surabaya

MI Exclusive Center -SURABAYA-WTC EMALL

MI Exclusive Center -SURABAYA-PLAZA MARINA

Tangerang

MI Exclusive Center -TANGERANG -GADING SERPONG

MI Exclusive Center -PIK-PIK2

Tanjung Pinang

MI Exclusive Center -TANJUNGPINANG -BINTANCENTER

Tasikmalaya

MI Exclusive Center -TASIKMALAYA -CIHIDEUNG

Yogyakarta

MI Exclusive Center -YOGYAKARTA -BRIDGEN KATAMSO

Kendari

MI Exclusive Center -KENDARI -RUKO SENTRA GMT

Kupang

MI Exclusive Center -KUPANG -JL CAKDOKO

Multibrand Service Center

Medan TAM Multibrand - Medan Plaza Medan Fair Lt. 4 No. 278-279 HPC Tahap IV, Jl. Gatot Subroto No.30, Medan - Sumatera Utara 20113 / (62-61) 80512213

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