Xiaomi Consumer Warranty Information
Xiaomi provides additional consumer warranty benefits that supplement, not replace, your national legal warranties. These benefits are subject to specific conditions.
Details on the duration and conditions of legal warranties are governed by local laws. For comprehensive information on consumer warranty benefits, please visit the official Xiaomi website: https://www.mi.com/global/support/warranty.
After-sales services are generally limited to the country or region of original purchase, unless otherwise promised by Xiaomi or prohibited by law.
Under the consumer warranty, Xiaomi will, at its discretion and to the fullest extent permitted by law, repair, replace, or refund your product.
What is Not Covered
The warranty does not cover:
- Normal wear and tear
- Force majeure events
- Abuse or damage resulting from user negligence or fault
Service and Contact
For after-sales service, contact persons may include individuals from Xiaomi's authorized service network, authorized distributors, or the final vendor who sold you the product. If you have any doubts, please contact the appropriate Xiaomi-identified contact.
Warranty Exclusions
These warranties do not apply in Hong Kong and Taiwan. Products that were not properly imported, manufactured, or acquired from Xiaomi or an official Xiaomi seller are not covered. You may be entitled to warranties from the non-official retailer who sold the product, and Xiaomi recommends contacting them directly.
