Euhomy IM-02 Automatic Ice Maker

Instruction Manual

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Q&A

  1. How often do I need to clean my ice maker?

    Depending on your usage habits, if you use it frequently, it is recommended that you clean it at least once a week. Failure to clean the machine will cause scale accumulation, which will eventually block the pump and cause the product to fail to work.

  2. How should I clean the machine?

    It is recommended to use lemon water or weak acid vinegar for cleaning. Drain immediately after cleaning, and then clean it with pure water. It is recommended to drain water at least once every three days (pulling out the small hose on the right side of the water tank). Draining can not only ensure that the hardness of the water is not too high, but also ensure that impurities can be discharged well, and it is not easy to produce scale in the water tank.

  3. Why is my ice cube cloudy?

    It means that your water quality is turbid. It is recommended to use drinking water and distilled water. If your water quality problem is serious, it is recommended that you install a water filter kit.

  4. Can I put milk and juice into the water tank to make ice cubes?

    It is recommended that you do not do that. Our research has found that the high concentration of milk and beverages can easily block the pump and reduce the life of the pump. At the same time, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine, which easily breaks it, making the product unable to continue working.

  5. Why does my ice cube melt easily?

    Because the ice maker is not a refrigerator, it does not have a heat preservation function. The high ambient temperature in summer will accelerate the melting of ice cubes. You can close the lid of the machine to keep the internal temperature. Some customers also put electric fans on the side of the machine to blow away the hot air around, thus solving the problem, you can try. However, if you are not using ice cubes for a long time, we recommend removing them from the ice basket and storing them in the refrigerator.

  6. Why is my ice so thick and difficult to fall from the ice tray? What should I do?

    It may be that your ice making time is set too long, or it may be that the temperature of your environment is low. You can reduce the time to 0 or -6 by pressing the minus key on the touch panel.

  7. Why does the ice cube I made have a plastic smell?

    The ice cube itself has no taste. If you feel there is a plastic smell, try to clean the inside of the machine with lemon water, then run a few cycles, and finally rinse with distilled water.

  8. Why is there noise in the operation of my machine?

    There is a faint sound when the machine is running. Closing the lid can reduce the noise. If the water pump makes noise during use, it is recommended to turn off the machine first, and then turn on the machine after cleaning the filter in the water tank to observe whether the noise disappears.

  9. Why is water leaking from my machine?

    It may be that the PUA tube inside the machine fell off during transportation. You can remove the back cover of the machine and connect it by yourself. If you don't know how to operate, please contact the Euhomy team. We will give you a professional video to help you solve the problem.

  10. Why does the machine display "E2"? Why is there water flowing but not making ice?

    Please provide a video or picture and send it to us, and the Euhomy team will help you.

Safety Precautions

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

Note:

IMPORTANT:

The wires in this mains lead are colored in accordance with the following code:

COLOR WIRING
Yellow Grounding
White Neutral
Black Live

To avoid a hazard due to instability of the appliance, it must be placed at a even or flat surface.

Operation & Installation

MAIN UNIT CONSTRUCTION

The image displays a diagram of the main unit construction with numbered parts.

1. Top cover 2. Door for ice taking 3. Ice-making & its water tank assembly: Including ice-making evaporator, water tank, water pump and some detecting parts 4. Front panel 5. Operation panel 6. Air outlet: Must keep the air circulate smoothly, hot air will blow out when unit running. 7. Water draining port: Normal plugged with the cap. When need to drain the water, unplug the cap. And connect the white drain pipe. 8. Water inlet port for water supply: Use to connect the water supply pipe.

Accessory: 2 meters long and white color water drain pipe, water quick connector of the water faucet, ∅6.35mm diameter and white color water supply pipe(3 meters long)

ICE-MAKING AND ITS WATER TANK PARTS

The image displays a diagram of the ice-making and water tank parts with lettered components.

A. Water dividing pipe: with nine little holes, water will flow out from these little holes. And if no water flows out, can be disassembled and cleaned. B. Evaporator (ice-making module) C. Ice full detecting board: Use to detect the inner cabinet is full of ice or not, and to check the the ice-harvest process is over or not. D. Water tank: E. Water supplying pipe: F. Cover board on the right side of the evaporator: G. Water level switch installing plate: H. Water drain pipe of the water tank: when ice-making, this pipe should be clamped in the slot of the water tank wall; And when draining, this pipe should be pulled out. I. Water pump: J. Water level detecting switch

OPERATION PANEL

The image displays the operation panel with buttons and an LCD display window.

A. "TIMER CLEAN" button: Quickly press this button once, to enter the Timer setting program; And press this button for more than 5 seconds, to enter the Cleaning program.

B. "ON/OFF" button: When the unit is off, press this button to turn on the unit; And during the Self-cleaning program, or normal ice-making state, press this button to turn off the unit at once; And also if the unit is set with the Timer, press this button to cancel the Timer setting. When the unit is making the ice cube, press this button for more than 5 seconds, the unit will switch to ice harvest process by force.

C. LCD display window:

  1. Environmental temperature display and ice-making time countdown display. Display ice-making time countdown with M as the unit display, and display environmental temperature with F as the unit display.
  2. Making ice and deice symbol display, the machine is making ice when the symbol rotate, and the machine is deice when the symbol flash.
  3. Automatic self-cleaning symbol display.
  4. On/off symbol display.
  5. Error code display, E1 means the environmental temperature sensor is damaged, E2 means ice making anomaly or the refrigerant leaked.
  6. Water flow in and water shortage display, the arrow flashing indicates that the machine is in the water, the whole symbol is bright to indicate that the machine is short of water.
  7. Ice full alarm, the machine will making ice again when you take out the ice.
  8. Setting display. Display timing switch machine with the H as unit display; Display ice making time setting with M as unit display.

D&E. "+" "-" button: Use to adjust the ice-making process duration period length, the default setting is zero, 1 minute adding or decreasing per each pressing of "+" or "-" button. Also to adjust the delay time of the timer, the default setting is zero, 1 hour adding or decreasing per each pressing of "+" or "-" button.

EXPLOSIVE DRAWINGS

The image displays an exploded view of the ice maker with numbered parts and a corresponding parts list.

No. Parts Name Material Qty.
1 Front panel Stainless steel 1
2 Bottom plate Zinc-plated steel board 1
3 Condenser Copper tube and aluminum fin 1
4 Operation panel paper PET 1
5 Operation panel PCB box ABS 1
6 Operation panel PCB Electrical and Electronic parts 1
7 Compressor AC110-120V, 60Hz 1
8 Adjustable foot ABS and bolts 4
9 Service valve Copper 1
10 Dry filter Copper 1
11 Capillary Copper 1
12 DC fan DC12V, Electrical parts 3
13 Water inlet valve DC12V Electrical parts 1
14 Water drainage pipe of the water tank Silicone pipe 1
15 Ice-harvesting Electro-magnetic valve AC115V/60Hz, Electrical parts 1
16 Water tank ABS 1
17 Right side plate 430 stainless steel, (Option) 1
No. Parts Name Material Qty.
18 Water circulation pump AC110-120V, 60Hz, Electrical parts 1
19 Cover of the water tank ABS 1
20 Water level detecting switch DC5V, Electrical parts 1
21 Ice-full detecting plate ABS 1
22 Magnetic control switch DC5V, Electrical parts 4
23 Cover board on the right side of the evaporator ABS 1
24 Evaporator and its frame Copper plated with nickle, and ABS frame 1
25 Water supplying pipe Silicone pipe 1
26 Water dividing pipe, with nine holes ABS 1
27 Cap of the water dividing pipe Silicone 1
28 Electrical PCB box ABS, fire-retardant 1
29 Main control PCB PCB, Electrical parts 1
30 Cover of the main control PCB ABS, fire-retardant 1
31 Rear plate Zinc-pated steel 1
32 Insulation sponge of the top cover PE 1
33 Top cover Stainless steel 1
34 Ice shovel ABS 1
35 Left side plate 430 Stainless steel, (Option) 1
36 Foaming inner cabinet & Ice storing bin HIPS and Cyclopentane foaming 1
37 Door frame ABS 1
38 Back strength plate Zinc-plated steel 1
39 Water outlet pipe of the inner cabinet Silicone pipe 1
40 Water drainage cap Rubber 1
41 Water drainage port ABS 1
42 Door for ice taking ABS 2
43 Water inlet port PP 1
44 Power cord Electrical parts 1
45 Clipper of the power cord PP, fire-retardant 1
46 Wiring Electrical parts 1

UNPACKING YOUR ICE MAKER

WARNING: connect to the potable water supplying only. Only use drinking water.

INSTALLATION LOCATION REQUIREMENT

The image shows installation clearance requirements with diagrams for top view and side view.

To ensure proper ventilation for your ice maker, the front of the unit must be completely unobstructed (at least 20CM free space). Allow at least 50 mm clearance at rear, and 50 mm at top and sides for proper air circulation. The installation should allow the ice maker to be pulled forward for servicing if necessary.

When installing the ice maker under a counter, follow the recommended spacing dimensions shown above. Place electrical and water supplies and drain fixtures in the recommended locations as shown.

ELECTRICAL REQUIREMENT&CONNECTIONS

Note: This unit must be earthed

Electrical Shock Hazard

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your ice maker into its final location, it is important to make sure you have the proper electrical connection.

It is recommended that a separate circuit, serving only your ice maker, be provided. Use receptacles that cannot be turned off by a switch or pull chain. If the supply cord or plug to be replaced, it should be done by a qualified service engineer.

This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding means.

Note: Recommended grounding method

For your personal safety, this appliance must be properly grounded. This appliance is equipped with a power supply cord having a grounding plug. To minimize possible shock hazard, the cord must be plugged into a mating grounding-type wall receptacle, grounded in accordance with the National Electrical Code and local codes and ordinances. If a mating wall receptacle is not available, it is the personal responsibility of the customer to have a properly grounding wall receptacle installed by a qualified electrician.

CLEANING YOUR ICE MAKER BEFROE FIRST USING

Before using your ice maker, it is strongly recommended to clean it thoroughly.

WATER CONNECTION FOR YOUR ICE MAKER

Important: Be sure to use the new hose-sets supplied with the appliance to connect to water mains and that old hose_sets should not be reused

Connect the water supplying hose to the unit

Step 1: First remove the clipper on the water inlet port for water supply (indicated in the following illustration “B”) located at unit back, then pushing inwards the anti-dusty plug, use your other hand's finger to press the out circle to fix the anti-dusty plug, then take down the anti-dusty plug; Step 2: Insert the one end of the white water hose into the water inlet port, and push inward completely, and install back the clipper, then water hose connection is completed.

The image shows the unit back view with steps for connecting the water supply hose.

Connecting the water drain pipe

Pull out the water drainage cap with black color (indicated Ⓐ in above illustration), then connect the white drainage pipe included in accessory, again connect the other end of this drainage to the main water drainage pipeline.

Connect the water hose to the water faucet of the water main supply system

First, install the supplied water quick-connector to the water faucet by screw thread; Second, remove the clipper from the water quick-connector, insert the another end of the water hose into this quick-connector port completely, then install back the clipper, also this step is completed. Note: The water faucet should be supplied by the customer himself.

Important: The water pressure of main water supply system must be 0.04-0.6 MPa at least.

The image shows steps for connecting the water hose to the water faucet.

OPERATION THE ICE-MAKING PROCESS

The image displays the operation button and display area diagram.

Note: The time currently set only changes the next and subsequent ice making cycle.

How to set up the timing

Press the TIMER button, the default timing time is "1H" in display window, then press "+" button to adjust the timing time you need, every time you press the "+" button, the time add 1 hour; Press "-" button can reduce the timing time. During the process of time adjustment, The "H" in the lower corner of the number will flash, then after 5 seconds flashing without pressing, the "H" letter will change from flashing to always displaying, means the timer program has been completed.

In standby condition display 5H, it means the unit will start automatically after 5 hours; In ice making condition display 5H, it means the machine will shut down automatically after 5 hours, the "H" in the display screen indicates that the machine currently has timing function, and the number in front will be smaller and smaller Until it becomes zero the timing ends and the machine, enters the mode you need.

How to cancel timing

When the unit has a timing (the display window will display XX H), press “TIMER” button, the timing is canceled after the number on the screen and "H" are extinguished.

When the unit has a timing, the display area in the lower left corner will display the timing time and the ice making setting time, and the display content will be switched every 5S.

Automatic self-cleaning program, The default cleaning time is 20 minutes.

Start the self-cleaning program: After connecting all of the water pipe, plug on the main power supply plug, then press “TIMER CLEAN” button on control panel for more than 5 seconds, to enter the self-Cleaning program, the [rotate symbol] rotate on display screens, time count down area dispaly 20M. And the “CLEAN” light will always be on during this period, the digit window will indicate the left time, the water pump runs for 8 minutes and stops for 3 minutes, always recycle. The total duration time is 20 minutes for one self-cleaning program. Also when the water pump stops, the water will supply to the water tank automatically.

Cancel the self-cleaning program: It takes about 20 minutes to complete one self-cleaning program. When the program is over, the system will be in off-state automatically. And also you can press the "ON/OFF” button on control panel to cancel the self-cleaning program by force.

How to switch Fahrenheit(°F) to Celsius(°c)?

Press +” or “-” button longer than 5s, It will automatically switch.

Tips & Maintenance

PREPARING THE ICE MAKER FOR LONG STORAGE

If the ice maker will not be used for a long time, or is to be moved to another place, it will be necessary to drain out all of the water in the system.

Before carrying out any cleaning or maintenance operations, unplug the ice maker from the main power supply electricity. (EXCEPTION: Ice maker self-cleaning program).

Do not use any alcohol or fume for cleaning/sanitization of the ice maker. It may cause cracks on the plastic parts.

Ask a trained service person to check and clean the condenser at least once a year, in order to let the unit work properly.

This appliance must be cleaned by use of a water jet.

If the ice maker has been left unused for a long time, before the next use it must be thoroughly cleaned. Follow carefully any instructions provided for cleaning or use of sanitizing solution. Do not leave any solution inside the ice maker after cleaning.

Periodic cleaning and proper maintenance will ensure efficiency, top performance, hygienic, and long life. The maintenance intervals listed are based on normal conditions. You may want to shorten the intervals if you have pets, or the unit is used outdoors, or there are other special considerations.

What shouldn't be done

Never keep anything in the ice storage bin that is not ice: objects like wine and beer bottles are not only unsanitary, but also it's labels may slip off and obstruct the drain pipe.

EXTERIOR CLEANING

The door and cabinet may be cleaned with a mild detergent and warm water solution such as 28g of dish washing liquid mixed with 7.5L of warm water. Do not use solvent-based or abrasive cleaners. Use a soft sponge and rinse with clean water. Wipe with a soft clean towel to prevent water spotting.

Stainless steel models can discolor when exposed to chlorine gas and should be cleaned. Clean stainless steel models with a mild detergent and warm water solution and a damp cloth. Never use abrasive cleaning agents.

NOTICE: Stainless steel models exposed to chlorine gas and moisture, such as in areas with spas or swimming pools, may have some discoloration of stainless steel. Discoloration from chlorine gas is normal.

INTERIOR CLEANING

For Ice Storage Bin

The ice storage bin should be sanitized occasionally. Clean the bin before the ice maker is used for the first time and reused after stopping for an extended period of time. It is usually convenient to sanitize the bin after the ice making system has been cleaned, and the storage bin is empty.

WARNING

DO NOT use solvent cleaning agents or abrasives on the interior, These cleaners may transmit taste to the ice cubes, or damage or discolor the interior.

ICE MAKING PARTS CLEANING

During the using, periodically to clean these main system of your ice-maker.

The image shows a diagram of the evaporator and water dividing pipe with instructions on cleaning.

The image shows the evaporator and water dividing pipe with cleaning instructions.

The image shows the water tank and ice-full detecting plate.

After cleaning the interior parts and install back to its respective position, and return machine to work, discard first batch of ice.

Ice Making Assembly System Cleaning by Using Nu-Calgon Nickle Safe Ice-machine Cleaner

Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often you need to clean the system depends upon how hard your water is. With hard water of 4 to 5 grains/liter, you may need to clean the system as often as every 6 months.

WARNING

Wear rubber gloves and safety goggles (and/or face shield) when handing Ice Machine Cleaner or sanitizer.

Use a plastic or stainless container with more than 4 liters capacity, mix 300 ml Nu-Calgon Nickle Safe Ice-machine Cleaner with 2.8 liters warm water about 120°F-140°F, Then divide them for 2 shares equally in 2 cups. It is better to keep the temperature of each cup of the cleaning solution.

WARNING

The ice machine cleaner contains acids. DO NOT use or mix with any other solvent-based cleaner products. Use rubber gloves to protect hands. Carefully read the material safety instructions on the container of the ice machine cleaner.

CLEANING SUGGESTION

DAILY CLEANING

The ice shovel, door and the water dividing pipe should be cleaned by yourself per each day. At the end of every day, rinse the ice shovel and wipe the both sides of the door with a clean cloth.

SEMI-MONTHLY CLEANING

The ice shovel, ice bin, water tank, the ice-full detecting plate and the surface of the evaporator are to be cleaned by yourself semi-monthly according to interior cleaning program.

SEMI-ANNUAL CLEANING

All the components & surfaces exposed to water or ice cubes, like ice storage bin, water tank, door, evaporator, water pump, silicone tube, water dividing pipe, etc. should be cleaned by Using Nu-Calgon Nickle Safe Ice-machine Cleaner per each 6 months. They should be cleaned by the serviceman according to ice making assembly system cleaning program.

CORRECT DISPOSAL OF THIS PRODUCT

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Specifications

DIMENSIONS/CONNECTIONS

The image displays the dimensions and connection points of the ice maker.

RATING

MODEL IM-02
POWER SUPPLY VOLTAGE 1Phase, 110-120/60Hz
CLAIMATE CLASS 10-40°C
ELECTRICAL PROTECTION CLASS I
ICE MAKING RATING (Amps) 2.2Amp
ICE HARVEST RATING (Amps) 2.5Amp
ICE MAKING CAPACITY (KG/24H) 45kg/24Hour
REFRIGERANT CHARGE R290 3.35Oz / 95g
VESICANT C5H10
UNIT DIMENSIONS(W X D X H) (mm) 448 x 400 x 798
WATER CONSUMPTION(L/24H) 50L
MAX ICE STORAGE CAPACITY(KG) 15Kg
ACCESSORIES SHOVEL, INSTALLATION KITS
CONNECTION POWER CORD----18AWG
WATER SUPPLY----∅6.35mm diameter
DRAIN---- ∅16 SYLPHON BELLOWS(REAR)
RUNNING CONDITIONS ROOM TEMP 50-110 Fahrenheit
WATER SUPPLY TEMP 41-95 Fahrenheit
WATER SUPPLY PRESSURE 0.04-0.6 MPa

NOTE *: TESTED AT 70 Fahrenheit ROOM TEMPERATURE AND 50 Fahrenheit WATER TEMPERATURE.

Specifications

WIRING DIAGRAM

The image displays the electrical wiring diagram for the ice maker.

NORMAL SOUNDS

Your new ice maker may make sounds that are not familiar to you. Most of the new sounds are normal. Hard surfaces like the floor, walls and cabinets can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and what may be making them.

Warranty

Euhomy offers a limited 1-year warranty (“warranty period") on all of our products purchased new and unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation:

The Euhomy warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. Euhomy's exclusive obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used.

You may also arrange for service after the warranty expires at an additional cost. These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a Euhomy product, please contact us (euhomy@hotmail.com), and we will do our best to resolve it for you.

Troubleshooting

The table below lists common problems, their possible causes, and solutions.

Problem Possible Cause Solution
"[flashing symbol]" indicator is on. No water supply Check the main water supply pressure or check the water supply hose is blocked or not, adding the water pressure or cleaning the hose necessary.
The unit start to enter the ice making process, but no water flowing in the unit, and the "[water symbol]" flashes Floating ball of the water level detecting switch is blocked, can't be raised up Clean the water tank and the water level detecting switch.
Water flows out from the water tank Place the unit on the level position, not on the slope
Water flows out from the water drain pipe of the water tank. Pull out the pipe and install back to the slot of the water tank properly.
Water pump is working, but no water flow out from the water dividing pipe Water supplying hose breakdown, or water flows in very slowly. Check the main water supply pressure or check the water supply hose is blocked or not, adding the water pressure or cleaning the hose necessary.
The transparency of the ice cube is not very good The little holes on the water dividing pipe is blocked. Clean these little holes.
Water quality is bad Change the water supply, or use the water filter to soften or filter the water.
Ice cube shape is irregular Water quality is not good or the water tank is very dirty Clean the water tank, and change with new water.
The little holes on the water dividing pipe is some blocked Clean the water dividing pipe, make sure all nine holes are unclogged
Ice cube is very thin Ambient temperature is too high Move the unit to low temperature space, or lengthen the time of each ice making cycle.
Air circulation around the unit is not good Make sure there is more than 20CM space between the unit back & front and the obstacle
Ice cube is too thick "[F symbol]" indicator is on Ambient temperature is too low Reduce the time of each ice making cycle.
The ice storage bin is full of the ice cube. Take out some ice cube
Ice making cycle is normal, but there is no ice cube produced The temperature of Ambient, or water in water tank is too high Move to the place with temperature lower than 90Fahrenheit, centigrade, and change to the low temperature water
Refrigerant leakage Need the technical serviceman to maintain
Cooling system tube is clogged Need the technical service person to maintain
Models: IM-02 Automatic Ice Maker, IM-02, Automatic Ice Maker, Ice Maker, Maker

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