Euhomy IM-12S Portable Nugget Ice Maker

Congratulations

Dear Customer:

Welcome to the Euhomy family. Thank you for purchasing one of our products.

Our goal is to provide you with superior service. If there is anything missing from or wrong with your order, or if you have any questions about using our ice maker, PLEASE contact us.

Email: support@euhomy.com

Facebook: @Euhomy.Official

The Euhomy team is available 24/7 to address your questions, comments, and concerns. Your satisfaction is our ultimate goal. We want to make everything right so you'll share your positive experience with other shoppers on Amazon.

If you experience any problems, please send an email to support@euhomy.com.

Our mission:

• To be the most trusted appliance brand.
• To create practical, compact appliances that better your life.

Be sure to register at www.euhomy.com/register for updates, warranty, and other relevant information.

Q&A

1. How often do I need to clean my ice maker?

Your ice maker's deep cleaning routine should be performed monthly to maintain optimal performance. Neglecting this maintenance can result in excessive scale buildup, potentially leading to a machine malfunction.

2. How should I clean the machine?

It is recommended to use lemon water or a solution of low-acid vinegar and water for cleaning. Drain the machine immediately after cleaning and then rinse it with pure water.

It is recommended to drain the water tank at least once every three days. This keeps the hardness of the water low, ensures that impurities can be discharged, and prevents scale buildup in the water tank.

3. Why are my ice cubes cloudy?

It means that your water quality is turbid. It is recommended to use only drinking water and distilled water. If your water quality problem is serious, it is recommended that you install a water filtration system on your faucet.

4. Can I put milk and juice into the water tank to make ice cubes?

Using liquids other than water to make ice cubes is not recommended. Our research has found that the particles in milk and beverages can easily block the pump and reduce the life of the pump. Also, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine and easily breaks it, making the product unable to continue working.

5. Why do my ice cubes melt easily?

Because the ice maker is not a refrigerator, it does not have a heat-control function. High ambient temperatures in summer will accelerate the melting of ice cubes. You can close the lid of the machine to maintain the internal temperature. Some users put electric fans by the machine to blow away hot air, which you can also try. However, if you are not going to use the ice cubes for a long time, we recommend removing them from the ice basket and storing them in your freezer.

6. Why do my ice cubes stick together?

Either the room temperature or the water temperature is too low. You can add water to increase the temperature of the water in the tank. If this does not work, then the evaporator may have sagged and become deformed. It is recommended that you push up the cubes with your hand.

7. Why do the ice cubes I made smell of plastic?

The ice cubes themselves have no taste. If they smell of plastic, first try to clean the inside of the machine with lemon water. Then run a few ice-making cycles and discard the ice cubes made. Finally, rinse the machine with distilled water.

8. Why does my machine make noise when it is running?

The machine will make a faint sound when it is running. Closing the lid can reduce the noise. If the water pump makes noise during use, it is recommended to turn off the machine first. Then turn on the machine after cleaning the filter in the water tank to see whether the noise disappears.

9. Why is water leaking from my machine?

It may be that the tube inside the machine fell off during transport. You can remove the back cover of the machine and reconnect the tube yourself. If you do not know how to do this, please contact the Euhomy team. We will refer you to a professional video to help you solve the problem.

10. Why is there water flowing but not making ice?

If the ambient temperature and refrigeration pipe are OK, then the refrigerant in the machine has leaked. Please send us a video or picture, and the Euhomy team will help you.

11. Why the ice making is not big?

When the ambient temperature or the initial water temperature is too high or the machine's evaporator column deformation will lead to the production of ice is not large enough. It is recommended to continue to wait for the machine to make a few more rounds of ice, or add the water temperature of the tank is not too high, and then the deformed evaporator column will be manually pulled down to restore its original state.

Safety Precautions

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and for your appliance. Always read and obey all safety messages.

This is the safety alert symbol: ⚠️

All safety messages will follow the safety alert symbol and the word "DANGER" or "WARNING".

These words mean: You can be killed or seriously injured if you don't immediately follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

• Do not operate this or any other appliance with a damaged cord. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to prevent a hazard. This ice maker must be positioned so that the plug is accessible.
• Do not run the power cord over carpeting or other heat insulators. Do not cover the cord. Keep the cord away from traffic areas. Do not submerge the cord in water.
• We do not recommend the use of an extension cord, as it may overheat and become a fire hazard. If you must use an extension cord, use a size 14AWG at minimum, rated no less than 1875 watts.
• Unplug the ice maker before cleaning, repairing, or servicing.
• Exercise caution and provide reasonable supervision when using the appliance near children.
• Do not use your ice maker outdoors. Place the ice maker out of direct sunlight. Be sure that there is at least 6 inches of space between the back of the unit and the wall. Keep a minimum distance of 6 inches on each side of your unit free.
• Do not use liquids other than water to make ice cubes.
• Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or explosion.
• Do not tip the unit over.
• If the ice maker has been in a cold environment, give it a few hours to warm up to room temperature before plugging it in.

WARNING: This appliance must be grounded.

• DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices to Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.
• DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used. To Be Repaired Only by Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
• CAUTION: Risk of Fire or Explosion. Flammable Refrigerant Used. Consult Repair Manual/Owner's Guide Before Attempting to Install or Service This Product. All Safety Precautions Must Be Followed.
• CAUTION: Risk of Fire or Explosion. Dispose of Property in Accordance With Federal or Local Regulations. Flammable Refrigerant Used.
• CAUTION: Risk of Fire or Explosion Due to Puncture of Refrigerant Tubing. Follow Handling Instructions Carefully. Flammable Refrigerant Used.
• The ice maker should be installed in accordance with the safety standard for refrigeration systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.
• If the unit needs maintenance or repairs, the service shall be performed by factory-authorized service personnel with like parts to minimize the risk of possible ignition due to incorrect parts or improper service.

Note: The wires in the power cord are colored in accordance with the following code:

To prevent a hazard due to instability of the appliance, it must be placed on a flat, even surface.

Unit Construction & Operation

Unit Components:

• 1. Float switch
• 2. Secondary water reservoir: It connects directly with the evaporator.
• 3. Water reservoir
• 4. Maximum water level indicator
• 5. Filter
• 6. Control Panel:
  • A. Ice making and cleaning buttons
  • B. Ring indicator light
  • C. Water lack indicator light
  • D. Ice full indicator light
• 7. Top cover, removable from the top
• 8. Hot Air outlet
• 9. Ice basket
• 10. Water drain cap: located on the front bottom side of the unit
• 11. Ice scoop
• 12. Handle

Diagram Description (Unit Components): The diagram shows a perspective view of the ice maker with numbered callouts pointing to its various parts: the float switch (1), secondary water reservoir (2), main water reservoir (3), maximum water level mark (4), filter (5), control panel (6) with indicator lights (A. Ice making and cleaning buttons, B. Ring indicator light, C. Water lack indicator light, D. Ice full indicator light), top cover (7), hot air outlet (8), ice basket (9), water drain cap (10), ice scoop (11), and handle (12).

Operating Procedures & Maintenance:

Remove the exterior and interior packaging, and then check all the accessories are included. If any parts are missing, please contact customer service.

Remove all tapes on the unit and take out the accessory parts inside.

Clean the interior with lukewarm water and a soft cloth.

Locate your ice maker on a level countertop table, far from direct sunlight and other sources of heat (e.g., stove, furnace, radiator). Ensure at least 6 inches of space between the back and sides of your ice maker and the wall.

Allow one hour for the refrigerant fluid to settle down before plugging your ice maker in.

The power plug must be accessible directly. WARNING: Fill with potable water only. Only use drinking water.

Attaching the Handle:

Diagram Description (Handle Attachment): A diagram illustrates how to align the handle with its mounting hole on the machine and attach it.

How to Start the Unit:

1. Take out the ice basket and fill the water tank with potable water—0.3 gallon at the most at one time.

Diagram Description (Pouring Water): A diagram shows water being poured into the ice maker's water tank, with the "MAX" fill line clearly marked.

2. Replace the ice basket.

3. Plug in the ice maker. The ring indicator light will be red. To make ice, quickly press the "ICE/CLEAN" button. To activate the automatic cleaning function, press and hold the "ICE/CLEAN" button.

Cleaning:

When activating the cleaning function for the first time or after a long time, it is highly recommended to run the following procedure first:

1. Before the cleaning procedure, ensure the water drain cap is inserted into the appliance; otherwise, the cleaning function will not work properly.
2. Press the "ICE/CLEAN" button for 5 seconds. The ring indicator light will flash white. The cleaning procedure will run for 15 minutes and automatically exit. Press the "ICE/CLEAN" button again during the cleaning procedure to exit immediately.
3. After the cleaning procedure, remove the top cover and the ice basket. Rinse the main water tank and the secondary water tank. Move the ice maker to the edge of the countertop or table, ensuring stability. Place a water container under the appliance. Remove the drain cap from the bottom. Allow the dirty water to drain into the container. Then reinsert the drain cap.

Diagram Description (Cleaning - Draining): Diagrams illustrate the process of removing the top cover, ice basket, and drain cap for cleaning and draining the unit.

Tip: Remove the top back cover by gently pulling up the clear front cover.

Change the water in the water tank every 24 hours to ensure reasonable sanitation. If the unit will not be used for a day or more, drain all water and dry the water tank.

System Cleaning/Sanitizing Procedure:

1. Unplug the ice maker.

Diagram Description (Cleaning - Plug/Panel): A diagram shows the ice maker's power plug being inserted into a wall outlet, and a close-up of the control panel with indicator lights.

2. Take off the bottom drain cap and drain the water into a sink.

Diagram Description (Cleaning - Draining Water): Diagrams show the ice maker from the side and back, with an arrow indicating the removal of the drain cap and water flowing out into a sink.

3. Make a daily cleaning solution by diluting 1 teaspoon of household bleach in 5 cups of water. For monthly cleaning and removal of mineral deposits, use white vinegar instead of the bleach-and-water solution. Plug in the ice maker and turn on the cleaning function for about 5 minutes. After that, unplug the ice maker and let the white vinegar stand in the unit for at least 12 hours.

Diagram Description (Cleaning Solutions): A series of images show cups with liquid, possibly representing cleaning solutions, and a scoop of powder.

4. Pour the daily cleaning solution into the water tank, up to the MAX water level.

Diagram Description (Pouring Cleaning Solution): A diagram shows cleaning solution being poured into the ice maker's water tank, up to the "MAX" fill line.

5. Plug in the ice maker. Press and hold the "ICE/CLEAN" button for 5 seconds to activate the 15-minute cleaning process.

Diagram Description (Activating Cleaning): A diagram shows the control panel with the "ICE/CLEAN" button being pressed, activating the cleaning function.

6. When the cleaning indicator light turns off, take off the drain cap and drain the water into a sink.

Diagram Description (Draining After Cleaning): Diagrams show the ice maker being drained after the cleaning cycle.

7. Repeat steps 4 through 6 with fresh water for 2 more cycles to rinse the interior.

8. Replace the drain cap on the bottom.

Diagram Description (Replacing Drain Cap): A diagram shows the drain cap being reinserted into the bottom of the ice maker.

9. When completed, fill the unit with fresh water. Press the "ICE/CLEAN" button to start the ice-making process.

Diagram Description (Starting Ice Making): A diagram of the control panel shows the "ICE/CLEAN" button being pressed to initiate ice making.

How to Make Ice Cubes:

1. When making ice for the first time or after a long time, it is highly recommended to clean the ice maker first.

2. Before making ice, ensure the water drain cap is inserted into the appliance; otherwise, the ice-making function will not work properly.

3. Press the "ICE/CLEAN" button. The ring indicator light will flash white. Press the "ICE/CLEAN" button again to stop making ice.

4. If the ADD WATER indicator light comes on and the machine stops working, add water and restart the machine. However, it requires a long wait before it can automatically turn on the ice-making mode again. When the ice maker machine is restarted, the compressor will need 3 minutes to reset.

5. When the machine is full of ice, it will automatically stop working. The ICE FULL indicator light will come on, and the ring indicator light will be white. After the ice is removed, the machine will start working automatically.

Ice Scoop Position:

Put the scoop on the top back cover.

Diagram Description (Ice Scoop Position): A diagram shows the ice scoop being placed into its holder on the top rear of the ice maker.

Maintenance & Tips

Maintaining Your Ice Maker:

Remove the exterior and interior packaging. Check that all accessories are included. If any parts are missing, please contact the customer service department.

Remove all tape on the unit. Take out the accessory parts inside.

Clean the interior with lukewarm water and a soft cloth.

Place your ice maker on a level countertop or table, out of direct sunlight and far from other sources of heat (e.g., stove, furnace, radiator). Ensure at least 6 inches of space between the back and sides of your ice maker and any walls or other appliances.

Allow 1 hour for the refrigerant fluid to settle before plugging your ice maker in.

The power plug must be accessible.

NOTE: WARNING: Fill with potable/drinking water only.

DANGER

Improper use of the grounded plug can result in electrical shock. If the power cord is damaged, please call customer service.

• This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a grounding plug, which mates with standard grounded wall outlets to minimize the risk of electric shock.
• Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not, under any circumstances, damage the grounding prong of the plug. Any questions concerning power and/or grounding should be directed to a certified electrician.
• This appliance requires a standard 110-120 V, 60 Hz electrical outlet with good grounding.

Before using your ice maker, it is strongly recommended to clean it thoroughly. Unplug the unit before cleaning or maintaining it.

• Take out the ice basket.
• Clean the interior with diluted detergent, warm water, and a soft cloth.
• Rinse the interior with clean water.
• Drain out the water by unplugging the drain cap at the bottom front.
• Clean the exterior of the ice maker regularly with a mild detergent solution and warm water.
• Dry the interior and exterior with a clean, soft cloth.

When the machine is not to be used for a long time, drain out the water completely and dry the interior.

Note: Do not use organic solvents, boiled water, detergent, strong acids, strong alkali, or other harsh substances for cleaning. Please empty the water tank and dry it before storing the ice maker if it will not be used for a long time.

Correct Disposal of This Product:

When the unit is taken out of service, disposal of this unit and its materials shall be in accordance with national regulations.

Technical Parameters & Circuit Diagram

Technical Parameters:

Circuit Diagram:

Diagram Description (Electrical Diagram): The electrical diagram illustrates the internal wiring of the ice maker. Key components shown include an Overload Protector, Start Relay, Compressor, DC Fan Motor, Pump for Water, Water Level Detecting Switch, and various connection points (POWER L, N, G, CN3, CN2, T1, etc.). It also indicates sensors for water level and ambient temperature.

Packing List

Additional Accessories:

Diagram Description (Additional Accessories): Diagrams show the main unit, an ice scoop, and an ice basket.

Warranty

Euhomy offers a limited 1-year warranty ("warranty period") on all our products purchased new and unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts, or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation:

• (a) normal wear and tear;
• (b) abuse, mishandling, accident, or failure to follow operating instructions;
• (c) exposure to liquid or infiltration of foreign particles;
• (d) servicing or modifications of the product other than by Euhomy;
• (e) commercial or non-household use.

The Euhomy warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. Euhomy's exclusive obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used.

You may also arrange for service after the warranty expires at an additional cost. These are general terms for warranty service, but Euhomy urges customers to reach out with any issue, regardless of warranty terms. If you have an issue with a Euhomy product, please email support@euhomy.com, and they will do their best to resolve it for you.

Troubleshooting

For assistance, please contact: support@euhomy.com