Congratulations
Dear Customer:
Welcome to the Euhomy family. Thank you for purchasing one of our products.
Euhomy's goal is to provide superior service. If there is anything missing or wrong with an order, or if there are any questions about using the ice maker, please contact Euhomy.
Email: support@euhomy.com
Facebook: @Euhomy.Official
The Euhomy team is available 24/7 to address questions, comments, and concerns. Customer satisfaction is their ultimate goal. Euhomy aims to make everything right so customers will share positive experiences with other shoppers on Amazon.
If any problems are experienced, please send an email to support@euhomy.com.
Our mission:
- To be the most trusted appliance brand.
- To create practical, compact appliances that better your life.
Be sure to register at www.euhomy.com/register for updates, warranty, and other relevant information.
Q&A
1. How often do I need to clean my ice maker?
Depending on how frequently it is used, it is recommended to clean it at least once a week. Failure to clean the machine will cause scale accumulation, which will eventually block the pump and cause the product to stop working properly.
2. How should I clean the machine?
It is recommended to use lemon water or weak acid vinegar for cleaning. Drain immediately after cleaning, and then clean it with pure water. It is recommended to drain the water at least once every three days (by pulling out the small hose on the right side of the water tank). Draining will not only ensure that the hardness of the water is not too high, but also ensure that impurities can be discharged well, and it is not easy to produce scale in the water tank.
3. Why is my ice cube cloudy?
This indicates that the water quality is turbid. It is recommended to use drinking water and distilled water. If water quality problems are serious, it is recommended to install a water filter kit.
4. Can I put milk and juice into the water tank to make ice cubes?
It is not recommended to do so. Research has found that the high concentration of milk and beverages can easily block the pump and reduce the life span of the pump. At the same time, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine, easily breaking it and making the product unable to continue working.
5. Why does my ice cube melt easily?
Since the ice maker is not a refrigerator, it does not have a heat preservation function. High ambient temperatures in summer will accelerate the melting of ice cubes. The lid of the machine can be closed to keep the internal temperature. Some customers also place electric fans on the side of the machine to blow away the hot air surrounding the device, thus solving the problem. This can be tried. However, if ice cubes are not being used for a long time, it is recommended to remove them from the ice basket and store them in the refrigerator.
6. Why is my ice so thick and difficult to fall from the ice tray? What should I do?
It may be that the ice making time is set for too long, or it may be that the temperature of the environment is very low. The time can be reduced to 0 or –6 by pressing the minus key on the touch panel.
7. Why do the ice cubes have a plastic smell?
The ice cube itself has no taste. If a plastic smell is detected, try cleaning the inside of the machine with lemon water, then run a few cycles, and finally rinse with distilled water.
8. Why is there noise in the operation of my machine?
There is a faint sound when the machine is running. Closing the lid can reduce the noise. If the water pump makes a noise during use, it is recommended to turn off the machine first, and then turn on the machine after cleaning the filter in the water tank to observe whether or not the noise disappears.
9. Why is water leaking from my machine?
It may be that the PUA tube inside the machine fell off during transportation. The back cover of the machine can be removed and connected by the user. If unsure how to operate, please contact the Euhomy team. A professional video will be provided to help solve the problem.
10. Why is there water flowing but not making ice?
A video or picture should be provided and sent to Euhomy. The Euhomy team will assist.
Safety Precautions
IMPORTANT SAFETY TIPS
When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.
- Do not operate this or any other appliance with a damaged cord.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to prevent a hazard.
- This ice maker must be positioned so that the plug is accessible. Connect to properly polarized outlets only. No other appliances should be plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.
- Do not run the power cord over carpeting or other heat insulators. Do not cover the cord. Keep the cord away from traffic areas. Do not submerge the cord or the appliance in water.
- The use of an extension cord is not recommended, as it may overheat and become a fire hazard. If an extension cord must be used, use No. 14 AWG minimum size, rated no less than 1875 W.
- Unplug the ice maker before cleaning, maintaining, or repairing it.
- Exercise caution and use reasonable supervision when the appliance is used near children.
- Do not use the ice maker outdoors. Place the ice maker out of direct sunlight. Be sure to leave at least 6 inches of space between the back of the unit and the wall. Keep a minimum distance of 6 inches on each side of the unit free.
- Do not try to make ice cubes with liquids other than water.
- Do not clean the ice maker with flammable fluids. The fumes can create a fire hazard or explosion.
- Do not tip over the ice maker or turn it upside down.
- If the ice maker is brought in from outside in a cold season or climate, give it a few hours to warm up to room temperature before plugging it in.
- Do not use mechanical devices to defrost the ice maker.
- Do not puncture the refrigerant tubing.
- Appliance is to be repaired only by trained service personnel.
- Consult the owner's guide before attempting to install or service this product. All safety precautions must be followed.
- Dispose of this appliance in accordance with federal or local regulations.
- Follow handling instructions carefully.
- The ice maker should be installed in accordance with the safety standard for refrigeration systems, ASHRAE 15.
- The ice maker shall not be installed in corridors of public buildings.
- If the unit needs maintenance or repairs, replace failed parts only with like parts. Service shall be done only by factory-authorized service personnel to minimize the risk of ignition due to incorrect parts or improper service.
COLOR | WIRING |
---|---|
Yellow | Grounding |
White | Neutral |
Black | Live |
To prevent a hazard resulting from instability of the appliance, it must be placed on a flat, even surface.
Operation & Installation
ASSEMBLY AND PARTS
The ice maker consists of a control panel, ice basket, evaporator, water separator pipe, unit top cover, water tank cover, support seat for water bottle (on certain units only), hot air vent, water drainage port, and ice scoop.
1. Control panel description:
The control panel features buttons and an LCD display.
- A. TIMER/CLEAN button: Quickly press once to enter timer settings. Press and hold for more than 5 seconds to enter the cleaning program.
- B. ON/OFF button: Press to turn the unit on or off. When the unit is making ice cubes, press and hold for more than 5 seconds to force the ice harvesting process.
- C. LCD display:
- Numerical display shows 'M' for ice-making countdown or '°F' for ambient temperature.
- Ice cube status indicator: When the symbol is rotating, the unit is making ice cubes. When the symbol is flashing, the unit is harvesting ice.
- Automatic self-cleaning indicator.
- ON/OFF indicator.
- Error code indicator: E1 = ambient temperature sensor fault. E2 = water temperature sensor fault. E = ice-making glitch or refrigerant leakage.
- Water Low warning indicator.
- Ice Full indicator.
- Time setting indicator: 'H' = timer ON/OFF; 'M' = ice-making cycle length.
- D. Time decrease button: For ice-making cycle and timer.
- E. Time increase button: For ice-making cycle and timer.
Diagram Description: An exploded view diagram of the ice maker shows its main components. Numbered parts point to: (1) Main unit body, (2) Ice basket, (3) Evaporator, (4) Water separator pipe, (5) Unit top cover, (6) Water tank cover, (7) Support seat for water bottle, (8) Hot air vent, (9) Water drainage port, (10) Ice scoop. A separate inset shows the control panel with buttons labeled A, B, C, D, E and the LCD display showing various indicators like 'TIMER/CLEAN', 'ON/OFF', 'M', 'H', 'E1', 'E2', water low, ice full, and ice making/harvesting symbols.
UNPACKING YOUR ICE MAKER
- Remove the exterior and interior packaging. Check that the ice basket and ice scoop are included. If any parts are missing, contact Customer Service.
- Clean the interior with a soft cloth dampened with plain lukewarm water. Take out the ice basket and scoop, and wash them in warm, soapy water. Then rinse, dry, and re-place the basket and scoop.
- Find a location for your ice maker that is out of direct sunlight and away from other sources of heat (e.g., a stove, furnace, or radiator).
- Place the ice maker on a flat, level surface.
- Be sure that there is at least 6 inches of space between the back and sides of your ice maker and any walls.
- After unpacking or moving the ice maker, allow 1 hour for the refrigerant fluid to settle before plugging in the appliance.
- The appliance must be positioned so that the plug is accessible.
CONNECTING YOUR ICE MAKER
Improper use of the grounded plug can increase the risk of electrical shock. If the power cord is damaged, please call Customer Service.
- This unit should be properly grounded for safety. The power cord of this appliance is equipped with a three-prong plug, which mates with standard three-prong wall outlets to minimize the possibility of electric shock.
- Plug the appliance into an exclusive, professionally installed, grounded wall outlet. Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed to a certified electrician.
- This appliance requires a standard 110–120V, 60Hz electrical outlet with three-prong ground.
OPERATION PANEL AND DISPLAY AREA
Diagram Description: A diagram illustrates the water tank lid and the 'FULL' mark, indicating the maximum water level. The control panel layout is also shown with 'OPERATION AREA' for buttons (TIMER/CLEAN, ON/OFF, +, -) and 'DISPLAY AREA' for the LCD screen showing symbols for 'M', 'H', 'E1', 'E2', and other indicators.
- Remove the water tank cover and pour potable water into the tank. Be sure to keep the water level below the maximum level (see FULL mark in the image).
Warning: Do not pour water into the internal water tank located underneath the ice basket. This tank is not sufficient for proper ice-making. - How to turn on the unit: Plug in the unit. The electric power symbol (⚡) will start to flash. The current ambient temperature will show at the top left corner of the display window. Press the ON/OFF button to start the unit. First, water will flow into the water tank to the standard water level. Then, the compressor will start running to make ice cubes. At the same time, the power symbol (⚡) will change to steady, the ice cube symbol (?) will rotate, and the ambient temperature display will disappear. After some minutes of ice-making duration, flashing digits will display in the ambient temperature display area. For example, if "10M" flashes, it means that the ice-making process will take 10 minutes to complete.
- When the water low symbol (?) flashes, water will flow from the top water tank to the bottom water tank through the solenoid valve and the ice full symbol (?) will be on. When the bottom water tank is full, the ice full symbol (?) will turn off and the next ice-making cycle will start again. When there is no water in the water tank, the water low symbol (?) will stay on. Turn off the unit and fill the tank with water again. Then restart the unit to make ice cubes. Or add water directly and wait 20 minutes; the unit will restart automatically.
Note: The ice-making cycle lasts about 13 to 25 minutes, depending on the ambient temperature. And depending on the initial water temperature, the first ice-making cycle will be a little longer. In an extremely hot environment, ice-making time may vary but will not exceed 35 minutes. If the ice cubes are not substantial enough, the cycle time can be increased. Press the '+' or '-' to adjust the ice-making lead time in 1-minute increments (6 minutes maximum) at the start of the next cycle. - When the Ice Full indicator (?) is on, the unit will stop running. Take out the ice cubes and the unit will start working again. While the ice maker is running, press and hold the ON/OFF button for at least 5 seconds to force ice harvesting. Press the ON/OFF button once to turn off the unit. There is a timer setting function on the machine. When the machine is working, the shutdown time can be set at regular intervals. The appointment time would be invalid after shutdown. When the machine is turned off, an appointment to turn on the machine can be made. Press the TIMER button and the display will show "1H". Press '+' and '-' to set the time. The "H" will flash while adjusting the setting. After 5 seconds of inactivity, the "H" will stay on and the timer setting will be saved.
- Water drainage: Remove the water drainage cap at the bottom of the unit. Then drain out the water. It is suggested to change the water every 24 hours and clean the unit every 3 days.
Automatic self-cleaning program
Press the TIMER/CLEAN button on the control panel for more than 5 seconds to enter the self-cleaning program, which takes 20 minutes. The self-cleaning symbol (?) will rotate on display screens, and the time countdown area will display "20M".
Canceling the self-cleaning program:
It takes about 20 minutes to complete one self-cleaning cycle. When the cycle ends, the system will turn off automatically. The ON/OFF button can also be pressed to force stop the self-cleaning cycle.
- Be sure the water tank, water filter, and water separator pipe are not clogged. If they are, clean them before trying to make more ice.
- The water temperature will affect the ice-making capacity. The cooler the water, the more ice cubes produced.
- The ambient temperature will affect the ice-making capacity. The cooler the ambient temperature, the more ice cubes produced.
- Always use good-quality water to help the pump work at optimal efficiency. Bad-quality water will cause the pump to make noise but will not keep the unit from working.
- If the unit is turned off, the compressor will restart after 3 minutes.
Tips & Maintenance
CLEANING AND MAINTAINING YOUR ICE MAKER
Before using your ice maker, it is strongly recommended to clean it thoroughly.
- Take out the ice basket.
- Clean the interior with diluted detergent, warm water, and a soft cloth.
- Rinse the interior with clean water. Drain out the water through the drainage port by removing the drain cap on the back and taking out the silicone plug.
- The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
- Dry the interior and exterior with a soft cloth.
- When the machine will not be used for a long time, open the drain cap to drain water completely out of the water tank.
- After using your ice maker for about 3 days, it is suggested to clean the unit. The water separator pipe and water filters in particular must be cleaned periodically.
- If liquid is not heard flowing while the compressor and water pump are running, the water separator pipe may be clogged. Turn off the unit. Then remove this pipe down and clean it. Clean each hole along the pipe wall. After cleaning, reinstall the water separator pipe in its original orientation, making sure that the right end of the pipe is connected to the silicone pipe well.
Diagram Description: A diagram shows the internal structure of the ice maker, highlighting the "Water Separator Pipe" and the "Evaporator". The water separator pipe has small holes along its length, and a connection point labeled "Hole" is indicated.
- Clean both water tanks with diluted detergent, warm water, and a soft cloth. Use clean water to rinse the inside of the unit. Drain out the water through the drainage port by removing the drain cap and plug on the back. Regular cleaning will keep the unit and your ice cubes sanitary, and also help the unit work normally.
- How to completely drain the internal tank and large water tank: The water in the large water tank is kept out of the drainage port by the water valve. To drain all the water, plug in the unit but do not start it. Then remove the drainage port cap at the back. Wait a few minutes and then all of the water will flow out.
Specifications
TECHNICAL PARAMETERS
SKU | IM-FP |
---|---|
Protection Type | I |
Climate Type | SN/N/ST |
Power | 115V/60Hz |
Ice-Making Current | 2.2A |
Ice-Harvest Current | 2.5A |
Refrigerant | R290/32g |
Net Weight | 9.5kg |
Vesicant | C5H10 |
Enclosure | Plastic |
CIRCUIT DIAGRAM
Diagram Description: A detailed electrical circuit diagram for the ice maker. It shows connections between the power supply (L, N, G), compressor, start relay, overload protector, solenoid valve, magnetic control switch, DC fan motor, DC valve, water valve, MCU (Microcontroller Unit), LCD panel, and various temperature sensors (T1 for room temp, T2 for water temp). Key components include the compressor, fan, pump, and liquid level switch. The diagram illustrates the flow of power and control signals within the ice maker system.
Warranty
Euhomy offers a limited 1-year warranty (“warranty period”) on all products purchased new and unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation:
- normal wear and tear;
- abuse, mishandling, accident, or failure to follow operating instructions;
- exposure to liquid or infiltration of foreign particles;
- servicing or modifications of the product other than by Euhomy;
- commercial or non-household use.
The Euhomy warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. Euhomy's exclusive obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. Although greatly appreciated, product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used.
Service can also be arranged after the warranty expires at an additional cost. These are general terms for warranty service, but customers are urged to reach out to Euhomy with any issue, regardless of warranty terms. If an issue with a Euhomy product arises, please contact Euhomy (support@euhomy.com), and they will do their best to resolve it.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Water low indicator (?) is on. | No water supply. | Check the main water supply pressure or check the water supply hose is blocked or not, adding the water pressure or cleaning the hose necessary. |
Floating ball of the water level detecting switch is blocked, can't be raised up. | Clean the water tank and the water level detecting switch. | |
Water flows out from the water tank. | Place the unit on the level position, not on the slope. | |
Water flows out from the water drainpipe of the water tank. | Pull out the pipe and install back to the slot of the water tank properly. | |
The unit starts to enter the ice making process, but no water flows in the unit, and the water low indicator (?) flashes. | Water supplying hose breakdown, or water flows in very slowly. | Check the main water supply pressure or check the water supply hose is blocked or not, adding the water pressure or cleaning the hose necessary. |
Water pump is working, but no water flows out from the water dividing pipe. | The little holes on the water dividing pipe are blocked. | Clean these little holes. |
The transparency of the ice cube is not very good. | Water quality is bad. | Change the water supply, or use a water filter to soften or filter the water. |
Ice cube shape is irregular. | Water quality is not good, or the water tank is very dirty. | Water supplying hose breakdown, or water flows in very slowly. |
The little holes on the water dividing pipe are somewhat blocked. | The little holes on the water dividing pipe are blocked. | |
Ice cube is very thin. | Ambient temperature is too high. | Water quality is bad. |
Air circulation around the unit is not good. | Water quality is bad. | |
Ice cube is too thick. | Ambient temperature is too low. | Reduce the time of each ice making cycle. |
Ice full indicator (?) is on. | The ice storage bin is full of ice cubes. | Take out some ice cubes. |
Ice making cycle is normal, but there is no ice cube produced. | The temperature of Ambient, or water in water tank is too high. | Move to a place with temperature lower than 90 Fahrenheit, centigrade, and change to low temperature water. |
Refrigerant leakage. | Needs a technical serviceman to maintain. | |
Cooling system tube is clogged. | Needs a technical service person for maintenance. |