Foscam Wi-Fi PTZ IP Camera Quick Setup Guide

FOSCAM Home Security

Quick Setup Guide

Wi-Fi PTZ IP Camera

1. Getting Started

Package Contents:

  • IP Camera
  • Wi-Fi Antenna
  • Ethernet Cable
  • Power Adapter
  • Waterproof Lid
  • Screwdriver
  • Expansion Screws

To view this guide in other languages (e.g., Nederlands, Français, Español, Deutsch), and for detailed manuals and tools, please visit foscam.com/downloads.

2. Physical Description

  • Microphone: ?
  • Laser IR LEDs: ?
  • IP Camera: ?
  • Wi-Fi Antenna: ?
  • Ethernet Cable: ?
  • Light Sensor: ?
  • Lens: ?️
  • Infrared LED: ?
  • Micro SD Card Slot: ?️
  • Reset Button: ?
  • Power Port: ⚡
  • LAN Port: ?
  • Speaker: ?

3. Setting Up Your Camera: Connection via the Foscam App (Recommended)

Before You Get Started

  1. Scan the QR code below to download and install the Foscam APP. [Scan QR Code]
  2. Plug the power adapter into the camera and wait for the voice prompt "Ready for WiFi configuration".

Smartphone Requirements:

  • iOS: version 11 or higher.
  • Android: 5.0 or higher, using a device with a Graphics Processing Unit (GPU).

For the best experience, please update the APP to the latest version!

Wi-Fi Connection Steps:

  1. Tighten the Wi-Fi antenna clockwise and ensure it is in a vertical position. ?⬆️
  2. Connect your smartphone to your WiFi router (supports 2.4 GHz or 5 GHz Wi-Fi). ?
  3. Open the Foscam APP. Register a Foscam account or sign in if you already have one.
  4. Follow the steps in the app:
    1. Tap "My Device" ➡️ "Add Device" ➡️ "Add Cameras".
    2. Tap "Scan QR Code" or "Manually add".
    3. Power the device on until it prompts "Hello".
    4. For Wi-Fi configuration, keep the device and mobile phone close to the router.
    5. Scan the QR code displayed on your phone screen with the camera. The best distance is 6-12 inches (15-30cm). ?➡️? (15-30cm)
    6. Enter your WiFi password and confirm.
    7. The app will show "Wi-Fi configuration". Wait for approximately 2 minutes for the process to complete. Do not turn off the device.
    8. Set a name for your camera (e.g., Doorway, Balcony, Bedroom, Kitchen, Garden).
    9. Set a new username and password for your camera. Submit.

If the adding process fails, please reset your camera and try adding again.

Security Tips:

  • Change the camera's password regularly, using a combination of numbers, letters, and special characters.
  • Update your camera with the latest available software and firmware.

The cords on this product are a potential strangulation hazard. For child safety, please keep these cords out of the reach of children.

4. PC Access Your Camera

Foscam VMS: A tool for PCs (Windows & Mac) that supports all Foscam HD cameras and up to 36 cameras simultaneously. It does not require plug-ins.

For the best experience, please update Foscam VMS to the latest version!

Adding the IP Camera via Foscam VMS:

  1. Run Foscam VMS, create a local administrator account, and log in.
  2. Tap the "+" icon and follow the setup wizard to add your camera.

For detailed steps, please visit foscam.com/downloads to view the user manual.

5. Hardware Installation

Fixate the camera on your preferred location using the provided screws. Ensure that water does not reach the connector ports, as they are not weather-resistant.

6. Important Notice

Camera Username & Password

The camera username and password are used to access and manage your camera. A strong password significantly improves security. If forgotten, press the "Reset" button for 3-5 seconds until you hear "reset succeed". ? (3-5s)

Storage Media

Your camera supports cloud, NVR (Network Video Recorder), and Micro SD card (FAT32 and exFAT format) storage. ☁️, ?, ?️

Micro SD Card Formatting

To format a Micro SD card:

  1. Download the "Foscam Format" tool from foscam.com/downloads/app_software.html. ⬇️
  2. Open the "Foscam Format" tool.
  3. Select the SD card (e.g., Drive F:).
  4. Accept the terms of use.
  5. Click "Format".

Warning: All data on the disk will be erased.

7. Product Performance

  • WLAN frequency range: 2412MHz-2462MHz, 2422MHz-2452MHz and 5725MHz-5850MHz
  • Maximum transmission power: < 18.5dBm
  • Wireless Standard: IEEE802.11b/g/n (2.4GHz), IEEE802.11 (a/n20/n40) 5GHz
  • Power Supply: DC 12V 4.0A 48W

8. Troubleshooting

IP Camera is Not Powering On

  1. Check if the power outlet is working. Try a different outlet.
  2. Check the DC adapter. Try another 12V/4A power adapter if available.
  3. If the issue persists, contact Foscam support.

How to Re-configure WiFi After Router Change

  1. Method 1: Connect the camera to your router with an Ethernet cable. In the Foscam app, go to Camera Settings -> WiFi Settings, select the new WiFi name, and enter the password. After setup, disconnect the Ethernet cable.
  2. Method 2: Reset the camera by pressing the "Reset" button for 3-5 seconds. Then, open the Foscam app, scan the camera's QR code to set up the wireless connection. Ensure your cellphone is connected to the new WiFi.

Safety Tips

  • Keep cords out of reach of children (strangulation hazard).
  • Avoid use at high temperatures.
  • Keep away from children; not a toy.
  • Keep dry.
  • Avoid use at low temperatures.
  • Keep away from fire.
  • Caution: Electricity.
  • Use the correct power supply.
  • Use the supplied screw pack for installation.

Compliance Information

CE & FCC Certifications:

Manufacturer: Shenzhen Foscam Intelligent Technology Co., Ltd

Address: Room 902, Building 1B, Shenzhen International Innovation Valley, Xingke 1st Street, Nanshan District, Shenzhen, Guangdong, China, 518000

Website: www.foscam.com

Due to product upgrades, this guide may have slight inconsistencies with official website information. Please refer to www.foscam.com for the current standard.

FCC Compliance Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Models: SD4H, SD4H QHD Wireless PTZ Dome IP Camera, QHD Wireless PTZ Dome IP Camera, Wireless PTZ Dome IP Camera, PTZ Dome IP Camera, Dome IP Camera, IP Camera, Camera

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