Engwe ENGINE PRO 2.0 Electric Bike User Manual

Safety Instructions

Dear User, thank you for choosing the Engwe ENGINE PRO 2.0. This manual contains important information regarding the safe operation and maintenance of your electric bicycle. Please read all instructions carefully before use. Failure to follow these instructions may result in injury or damage to the product. Keep this manual for future reference. For any questions, please contact authorized service centers.

General Safety Precautions:

• Always wear a helmet [Helmet icon] when riding.
• Ensure brakes are functioning correctly before each ride.
• Obey all traffic laws and regulations.
• Do not operate the electric bike under the influence of alcohol or drugs.
• Avoid riding in adverse weather conditions (heavy rain, snow, ice).
• Do not overload the bicycle beyond its maximum weight capacity.
• Regularly check tire pressure and inflate to the recommended level.
• Keep away from heat sources and do not expose to extreme temperatures.
• Do not disassemble or modify the battery or motor.
• Ensure all components are securely fastened before riding.
• Familiarize yourself with the controls and functions before your first ride.
• Children should be supervised when near the electric bike.
• Do not use the bike for stunts or jumps.
• The electric bike is designed for personal transportation only.

Battery Safety:

• Use only the provided charger.
• Do not expose the battery to fire or extreme heat.
• Do not immerse the battery in water.
• Do not attempt to open or repair the battery yourself.
• Charge the battery in a well-ventilated area.
• If the battery is damaged or leaking, discontinue use immediately and contact support.

Electrical System Safety:

• Do not operate the bike if the electrical system appears damaged.
• Ensure all connections are secure.
• Avoid exposing the electrical components to excessive moisture.

Summary

This manual is divided into the following sections:

1. Product Introduction
2. Quick Start Guide
3. Maintenance Notes
4. Service Guide

1. Product Introduction

1.1 Package Contents

Please check the contents of the package carefully. If any item is missing or damaged, please contact your dealer immediately.

• Charger
• Seat cushion
• Folding seat post and stem
• Fender (x2)
• M4, M5, M6 Screwdrivers
• Axle nut wrench
• Rolled strap (x3)
• Spare parts package
• Folding pedal (x2)
• Frame body
• Front tire
• Saddle
• Seat tube
• Rear light
• Rear fender
• Shock absorber
• Rear brake
• Motor
• Reflector
• Tire
• Derailleur
• Chain
• Handlebar
• Stem
• Quick-release stem
• Folding riser
• Folding pedal
• Battery compartment
• Front light
• Folding pedal
• Front shock absorber
• Front fender
• Inflation valve
• Front brake
• Folding pedal
• Crank
• Chainring

1.2 Component Instructions

Familiarize yourself with the main components of your electric bike:

• Handlebar: Controls steering.
• Stem: Connects the handlebar to the fork.
• Quick-release stem: Allows for height adjustment and folding of the handlebar.
• Folding riser: Part of the folding mechanism for the handlebar.
• Folding pedal: Pedals that can be folded for compact storage.
• Battery compartment: Houses the removable battery.
• Front light: Provides illumination for riding in low light conditions.
• Front shock absorber: Absorbs shocks from the front wheel for a smoother ride.
• Front fender: Protects the rider from spray and debris from the front wheel.
• Inflation valve: For inflating the tires.
• Front brake: Controls the speed of the front wheel.
• Crank: Connects the pedals to the chainring.
• Chainring: Part of the drivetrain that transfers power from the pedals to the chain.
• Servo assist lever (Throttle): Controls the motor power for acceleration.
• Brake lever (Left/Right): Activates the front and rear brakes.
• Display screen: Shows speed, battery level, assist level, and other information.
• Handlebar motor controller: Integrated controls on the handlebar.
• Battery indicator: Shows the remaining battery charge.
• Speed indicator: Displays the current speed.
• Power indicator: Shows if the electrical system is active.
• Speed display: Numerical readout of the current speed.
• Horn button: Activates the electric horn.
• Light switch button: Turns the front and rear lights on/off.
• Battery indicator: Visual representation of battery charge level.
• Speedometer: Displays the current speed.
• Assist level indicator: Shows the current level of motor assistance.
• Mileage display (Total/Trip): Shows total distance traveled or trip distance.
• Assist level adjustment (Up/Down): Buttons to increase or decrease the motor assist level.
• Power adjustment (Up/Down): Buttons to increase or decrease motor power output.

1.3 Functional Instructions

Display Screen Functions:

• Power On/Off: Press and hold the power button (usually marked with a power symbol [Power symbol]) for a few seconds.
• Assist Level Adjustment: Use the '+' and '-' buttons to cycle through assist levels (e.g., 0 to 5). Level 0 typically means no motor assistance (pedal only). Higher levels provide more motor power.
• Light Control: Press the light button to turn the front and rear lights on or off.
• Horn: Press the horn button to sound the horn.
• Speed Display: Shows current speed in km/h or MPH.
• Battery Indicator: Displays the remaining battery charge as a bar graph or percentage.
• Mileage Display: Shows total distance (ODO) or trip distance (TRIP).
• Error Codes: If an issue occurs, an error code may be displayed on the screen. Refer to the troubleshooting section for details.

Riding Modes:

• Pedal Assist: The motor provides assistance as you pedal. The level of assistance can be adjusted.
• Electric-only (Throttle): The motor can be powered independently using the throttle lever, without pedaling.

Important Notes:

• Always ensure the battery is sufficiently charged before riding.
• Familiarize yourself with the throttle and brake controls before riding.
• Be aware of your surroundings and ride responsibly.
• The maximum speed and range may vary depending on riding conditions, rider weight, and battery charge level.

2. Quick Start Guide

2.1.1 Installation Guide - Warning

⚠️ Warning: Before starting assembly, ensure you have all the necessary tools and parts. If you are unsure about any step, please consult a professional or contact customer support.

2.1.2 Installation Guide - Unpacking

Carefully unpack the electric bike from its box. Remove all protective packaging materials.

1. Open the main frame.
2. Unfold the handlebar stem.
3. Secure the handlebar stem.
4. Remove protective covers from components.

2.1.3 Installation Guide - Handlebar Installation

1. Insert the handlebar stem into the head tube.
2. Align the stem with the front wheel.
3. Tighten the stem bolts securely using the provided [M5 screws].
4. Ensure the handlebar is straight and securely fastened.
5. Check that the quick-release lever for the stem is properly closed.

2.1.4 Installation Guide - Front Fender and Front Light Installation

1. Attach the front fender to the fork. Align mounting holes and secure with [M5 screws].
2. Mount the front light bracket onto the fender or fork.
3. Attach the front light to the bracket.
4. Connect the light wire to the corresponding connector from the bike's wiring harness.

2.1.5 Installation Guide - Wheel Installation

1. Install the front wheel into the fork dropouts. Ensure it is seated correctly.
2. Secure the front wheel using the axle nuts or quick-release skewer.
3. Install the rear wheel into the rear dropouts. Ensure the chain is properly engaged with the rear cassette.
4. Secure the rear wheel using the axle nuts or quick-release skewer.
5. Check that both wheels spin freely without rubbing against the frame or brakes.

2.1.6 Installation Guide - Saddle Installation and Adjustment

1. Insert the seat post into the seat tube.
2. Attach the saddle to the seat post clamp.
3. Adjust the saddle height and angle for comfort. Ensure the seat post is inserted to at least the minimum insertion line.
4. Tighten the seat post clamp securely.
5. Check that the saddle is firmly attached and does not move.

2.1.7 Installation Guide - Rear Fender and Rear Rack Installation

1. Attach the rear fender to the frame. Align mounting holes and secure with [M4 screws].
2. If applicable, attach the rear rack to the frame using the provided mounting points and [M4 screws].

2.1.8 Installation Guide - Rear Light Installation

1. Mount the rear light to the rear fender or seat post.
2. Secure the light using the provided bracket and screws.
3. Connect the rear light wire to the bike's wiring harness.

2.1.9 Installation Guide - Pedal Installation

1. Identify the left (L) and right (R) pedals. They are usually marked.
2. Screw the right pedal into the right crank arm (clockwise).
3. Screw the left pedal into the left crank arm (counter-clockwise).
4. Tighten the pedals securely using a pedal wrench or the provided tool.

2.1.10 Installation Guide - Final Assembly Check

Assembly Complete!

Perform a thorough check of all components and fasteners. Ensure everything is tight and secure. Inflate tires to the recommended pressure.

2.2 Folding Method

To fold the electric bike for storage or transport:

1. Release the quick-release lever on the handlebar stem. Fold the handlebar down.
2. Release the quick-release lever on the main frame. Fold the frame in half.
3. Fold the pedals inwards.
4. Secure the folded bike using any integrated locking mechanisms.

2.3 Battery Removal

To remove the battery:

1. Ensure the bike is powered off.
2. Locate the battery lock mechanism (usually near the battery housing).
3. Insert the key into the lock and turn it to the unlock position.
4. Gently slide the battery out of its compartment.

2.4 Charging Method

There are two ways to charge the battery:

• Charge the battery directly from the frame: Connect the charger to the charging port on the bike frame and plug it into a power outlet.
• Charge the battery removed from the frame: Remove the battery (see 2.3). Connect the charger to the battery's charging port and plug it into a power outlet.

Notes:

• Use only the original charger provided with the bike.
• Do not use the charger if the cable or plug is damaged.
• Charge the battery in a dry, well-ventilated area.
• Charging time is approximately 6-8 hours for a full charge.
• Do not leave the battery charging unattended for extended periods.
• Disconnect the charger once the battery is fully charged.
• If the battery is stored for a long time, charge it to about 70% and store it in a cool, dry place. Recharge it every 1-2 months to maintain its capacity.

2.5 Quick Use

Before riding:

1. Ensure the battery is sufficiently charged.
2. Check that all screws and bolts are tight.
3. Verify that all components are correctly installed and functioning.

Passage 1: Handlebar and Saddle Adjustment

Adjust the height of the handlebar and saddle to suit your body size and riding posture. Ensure the seat post and handlebar stem are fully extended to their safe markings.

Attention: It is recommended to adjust the handlebar height according to your riding habits. The saddle should preferably be at pelvic height and up to the safety marking.

Passage 2: Power Connection and Adjustment

Turn on the display. If the battery is installed correctly, the battery indicator will light up. Press the power button on the display to turn the system on. Adjust the assist level using the '+' and '-' buttons.

Passage 3: Gear Adjustment

Adjust the gears using the shifters on the handlebar. Ensure smooth shifting between gears. If the chain is noisy or skips, adjust the derailleur.

Passage 4: Preparation for Riding

Ensure the battery is securely locked in place. Check that the brakes are functioning properly.

Passage 5: Braking Instructions

Apply the brakes gently and progressively. For emergency braking, apply both front and rear brakes simultaneously. Avoid sudden braking, especially at high speeds, as this can cause loss of control.

2.6 Instrument Settings

If the default settings do not meet your needs, you can customize them as follows:

Accessing Settings: Press and hold the 'M' button (or similar) for a few seconds to enter the settings menu.

Navigating Settings: Use the '+' and '-' buttons to scroll through the settings (P01 to P09). Press 'M' to select a setting and adjust its value. Press 'M' again to confirm the setting.

Settings Description:

• P01: Backlight Brightness: Adjusts the brightness of the display backlight (Level 01 is the dimmest, Level 03 is the brightest).
• P02: Unit Switching: Selects the speed unit (00: km/h, 01: MPH).
• P03: Voltage Setting: Sets the battery voltage (e.g., 36V, 48V, 52V). Default is 52V.
• P04: Sleep Mode Timer: Sets the time before the display automatically turns off (00: no sleep, 01-60: minutes).
• P05: Wheel Diameter: Sets the wheel diameter in inches (e.g., 10-30 inches). This affects speed and distance accuracy.
• P06: Magnetic Steel Poles: (Usually not user-adjustable, set by manufacturer).
• P07: Assist Level Settings: Sets the number of assist levels (e.g., 3, 5 levels).
• P08: Max Speed Limit: Sets the maximum speed limit (e.g., 25 km/h for European version, 28 MPH for US version).
• P09: Starting Mode: 00: Soft start (gentle acceleration), 01: Hard start (quick acceleration).
• P10: Drive Mode: 00: Pedal assist only, 01: Throttle only, 02: Combined assist and throttle.
• P11: Controller Current: (Advanced setting, usually not recommended to change).
• P12: Controller Current: (Advanced setting).
• P13: PAS Sensor Type: (Advanced setting).
• P14: Controller Voltage: (Advanced setting).
• P15: Battery Level Display: 00: Bar graph, 01: Percentage.
• P16: Communication Protocol: (Advanced setting).
• P17: Error Code Display: (System function).
• P18: Firmware Version: Displays the current firmware version.

Attention: This model does not support settings P11, P12, P13, P14, P15, P16, P17, P18. They will be invalid even if selected.

Restore Factory Settings: To restore default settings, navigate to the relevant option (often labeled 'Factory Reset' or similar) and confirm. This is useful if settings become confusing.

3. Maintenance Notes

3.1 Precautions on Electric Bike Use

General Maintenance:

• Regularly check all bolts and screws for tightness.
• Keep the bike clean and dry.
• Lubricate the chain periodically.
• Inspect brake pads and replace them when worn.
• Check tire pressure regularly.

Motor Maintenance:

• The motor is sealed and generally maintenance-free.
• Avoid submerging the motor in water.
• If you suspect a motor issue, contact an authorized service center.

Battery Maintenance:

• Charge the battery regularly.
• Avoid fully discharging the battery frequently.
• Store the battery in a cool, dry place.
• Do not expose the battery to extreme temperatures.
• If the battery shows signs of damage, discontinue use.

Electrical System Maintenance:

• Keep electrical connections clean and dry.
• Avoid exposing the display and controller to excessive moisture.
• If any electrical component malfunctions, contact customer support.

3.2 Vehicle Maintenance and Self-Check

Perform regular self-checks to ensure your electric bike is in good working condition. This includes:

• Brakes: Check for proper function and responsiveness.
• Tires: Inspect for wear and tear, and check pressure.
• Chain: Ensure it is clean and lubricated.
• Fasteners: Verify all bolts and screws are tight.
• Lights: Test front and rear lights.
• Battery: Check charge level and connection.
• Display: Ensure it powers on and functions correctly.

Cleaning: Use a damp cloth to clean the bike. Avoid using high-pressure water jets, especially on the motor and electrical components.

Storage: Store the bike in a dry, protected area, away from direct sunlight and extreme temperatures.

3.3 Troubleshooting

If you encounter an issue with your electric bike, consult the following table:

Error Codes:

• E001: Controller fault.
• E002: Communication error between controller and display.
• E003: Hall sensor anomaly (Hall element in the motor is damaged).
• E004: Accelerator fault.
• E005: Brake sensor fault (signal on brake lever).
• E006: Motor fault.

If you encounter an error code, turn off the electric bike, wait a moment, and then turn it back on. If the error persists, contact customer support or an authorized service center.

4. Service Guide

4.1 After-sales Service and Warranty Coverage

Warranty Principles:

Engwe provides a limited warranty for its electric bikes. The warranty period and coverage vary by component:

• Frame: 12 months
• Motor: 12 months
• Battery: 12 months
• Controller, Display, Charger: 12 months
• Handlebar, Stem, Seat post, Saddle, Brake levers, Brakes, Chain, Crankset, Pedals, Fenders, Racks, Shock Absorbers: 6 months
• Tires, Tubes: 3 months

Warranty Exclusions:

• Normal wear and tear (e.g., tire wear, brake pad wear).
• Damage caused by improper use, modification, or unauthorized repair.
• Damage from accidents, collisions, or falls.
• Damage caused by using non-original parts or accessories.
• Damage from exposure to extreme conditions (fire, water submersion).
• Punctures to tires from sharp objects.
• Cosmetic damage (scratches, dents) not affecting functionality.

Battery Warranty Specifics:

• The battery warranty covers manufacturing defects.
• The battery capacity will naturally degrade over time. A capacity drop below 70% within the warranty period may be covered, subject to inspection and testing by the manufacturer.
• Damage from improper charging or storage is not covered.

Note: This limited warranty applies only to the original owner. Subsequent owners or transferees are not covered.

4.2 Warranty Card and Repair Records

Please fill out the warranty card accurately upon purchase. Keep it safe for future reference. The repair record section can be used to log maintenance and repairs performed on the bike.

• User: Name
• Employer: (Optional)
• Communication Address:
• Telephone:
• Email:
• Date of Purchase:
• Vehicle Model: ENGINE PRO 2.0
• Frame Number: (Located on the frame)
• Color:
• Invoice Number:
• Date:
• Repair Record: Date, Maintenance Content, Technician Signature

4.3 Product Parameter Table

*Note: The maximum range is an estimated value under specific conditions (e.g., rider weight of 75kg, flat road, ambient temperature of 25°C, constant speed of 20km/h, and pedal assist level 3). Actual range may vary based on riding habits, terrain, load, temperature, and battery condition.

For technical support and additional information, please visit:

www.engwe-bikes.de