ENGWE ENGINE PRO 2.0 User Manual

Dear customer! Please read the operating manual carefully before riding. Familiarize yourself with the relevant operating instructions. Keep this operating manual and the enclosed certificate of conformity for later use. Do not use the electric bicycle before you understand its performance.

Safety Instructions

In this operating manual, we introduce the general use and maintenance of the electric bicycle. For a better riding experience, please read the specifications, functions, safety instructions, and maintenance of this product carefully and familiarize yourself with them. For questions, please contact our official customer service team or an authorized service point near you. We will offer you a solution as soon as possible.

Safety Instructions:

1. Please understand and follow the safety instructions in this operating manual to effectively reduce risks. When entering public areas, please observe national and local laws and regulations. Stay alert while riding and maintain a safe distance from other people and vehicles.
2. The electric bicycle should be operated according to the instructions in the operating manual. The user is responsible for any damages caused by non-compliance with the instructions.
3. This product is not a professional mountain bike. Please do not use it as a mountain bike.
4. Please take your first ride in a non-public area without traffic. Ride on public roads after you have become accustomed to this product.
5. Before each ride, check for loose fasteners or damaged parts. If the bicycle makes an unusual noise, stop riding immediately and contact the official customer service team.
6. Do not ride at excessive speeds. Under no circumstances should you ride on roads used by motor vehicles.
7. For safety reasons, persons under 16 years of age are strictly prohibited from using this electric bicycle. The following persons are prohibited from using this product under the following conditions:
   • Persons under the influence of alcohol or drugs.
   • Persons who are unable to exert themselves physically due to illness.
   • Persons who cannot maintain balance or whose motor skills are clumsy.
   • Persons whose weight exceeds the maximum load limit. (See 2.1.1 for load limit instructions)
   • Pregnant women.
8. Please be careful when using this product in adverse weather conditions such as snow, rain, slippery or icy roads.
9. Do not charge this product if the charger or adapter is wet. When charging in public places, observe local laws and regulations.
10. To protect and use the bicycle effectively, please use the parts specified by the manufacturer.
11. If you need to modify the bicycle, please contact the official customer service team. Proceed with caution and in compliance with local laws and regulations. The manufacturer is not liable for injuries or damages caused by unauthorized modifications.
12. Do not charge the battery when the electric bicycle is switched on or running, as there is a risk of burns.
13. To reduce the risk of injury, be sure to read and follow all "ATTENTION", "DANGER", and "WARNING" notices in this operating manual.

DANGER: Failure to comply with these warnings can lead to personal injury. To minimize the risk of injury to yourself and others, always pay attention to DANGER notices!

WARNING: Failure to comply with these warnings can lead to damage to the bicycle. To minimize damage, always pay attention to WARNING notices!

ATTENTION: Failure to comply with these warnings can lead to minor damage or functional issues with the bicycle. To minimize damage, always pay attention to ATTENTION notices!

1. Introduction

1.1 Scope of Delivery

A collection of items included with the bike: an open box ?, the user manual ?, a charger ?, a saddle ?, a folding stem/handlebar assembly, two mudguards ?️, various wrenches ? (sizes 8-10, 13-15, 14-15), an M4/M5/M6 screwdriver ?, a front axle assembly, three cable ties ?, a pack of spare parts. Also shown are two folding pedals ?, the main bicycle frame ?, and a front wheel tire ?.

1.2 Product Assembly

A diagram of the electric bicycle with labels pointing to each major component:

• Handlebar ?
• Handlebar stem
• Quick release for handlebar stem ?
• Folding tube
• Quick release for folding tube ?
• Saddle ?
• Saddle post
• Quick release for saddle post ?
• Rear light ?
• Rear mudguard ?️
• Shock absorber
• Rear brake ?
• Motor ⚙️
• Reflector
• Tire ?
• Derailleur ⚙️
• Chain ?
• Front light ?
• Quick release for folding frame ?
• Battery pack ?
• Front fork
• Front mudguard ?️
• Valve ?
• Front brake ?
• Folding pedal ?
• Pedal crank
• Chainring

1.3 Functions

Diagram of the handlebar and display unit. The handlebar shows controls like the throttle (Gashebel), gear shift buttons (+/-) (Gangschaltung), brake levers (Bremshebel), a light button (Fahrlicht-Taste), a bell button (Glocke Taste), and a data switch button (Umschalter der Radfahrdaten). The display shows speed (KM/H/MPH) (Anzeige der Geschwindigkeit), battery level indicator (Batterieanzeige), assistance level (PAS) (Schiebehilfe-Kontrollanzeige), odometer/max/average speed readings (Einzelkilometerstand, Gesamtkilometerstand, Höchstgeschwindigkeit, Durchschnittsgeschwindigkeit), and an error code display (Anzeige des Fehlercodes).

Control Functions:

1. Power On/Off: Press the power button for 1 second to turn on. Hold for 3 seconds to turn off.
2. Gear Adjustment: Press the +/- buttons to change gears (⚙️).
3. Walk Assist: Hold the walk assist button to activate walk assist mode (6 KM/H). Releasing the button deactivates it.
4. Throttle: The EU version has walk assist (6 KM/H). The US version has a throttle with a maximum speed of 20 MPH.
5. Headlight: Short press the light button to turn the headlight on/off ?. The screen brightness adjusts accordingly.
6. Data Switching: Short press the data switch button to cycle through real-time speed, trip distance, total distance, maximum speed, and average speed.
7. Error Codes: If a system error occurs, the display will show an error code. Refer to section 3.3 for definitions.

2. Quick Guide

2.1 Installation Guide

Warning: Two people are required for installation and removal. Ensure the system is switched off and cannot be accidentally turned on before installation. ⚠️

Maximum Load: 150KG ⚖️. Diagram shows a backpack + trailer + person ≤ 150KG.

Unpacking:

1. Steps 1-3 show the box being opened.
2. Step 4 shows two people carefully lifting the bike out of the box, with a warning symbol for "Tip-over hazard! Please hold securely." ⚠️
3. Step 5 shows the bike partially assembled.

Handlebar Area Installation:

Follow these steps to install the handlebar stem:

1. Remove any protective caps.
2. Insert the handlebar stem into the steering tube.
3. Tighten the M5 screws ? using the provided Allen key.
4. Ensure the handlebar is centered and vertical to the steering tube. A diagram shows the correct alignment.
5. A warning indicates not to expose the white safety line on the stem. ⚠️

Front Fender and Headlight Installation:

Steps to install the front fender and headlight:

1. Protect the display screen from pressure.
2. Remove screws ? and set aside.
3. Attach the front fender using M4 and M5 screws.
4. Install the headlight using M4, M5, 10, and 15 wrenches.

Wheel Mounting (Rear):

Steps for mounting the rear wheel:

1. Remove any existing parts and set aside.
2. Install the rear wheel, ensuring proper alignment.
3. Tighten the wheel nuts ? using the provided wrench (size 15).
4. A close-up shows the tire tread pattern.

Saddle Mounting and Adjustment:

Steps for attaching and adjusting the saddle:

1. Insert the seat post into the frame.
2. Tighten the seat post with an M6 wrench ?. A warning indicates not to expose the white safety line. ⚠️
3. Adjust the saddle position and angle for comfort.

Rear Fender and Rack Installation:

Install the rear fender and luggage rack using M4 screws ?.

Rear Light Installation:

Align holes and install the rear light using screws and an 8mm wrench ?.

Pedal Installation:

Identify the left (L) and right (R) pedals. Install them onto the crank arms using an M6 wrench ?.

Finished Result:

Congratulations!! Your bike has been installed! ✔️

2.2 Folding

Follow these steps to fold the electric bike:

1. Unlock the seat post quick release ?.
2. Fold the seat post down.
3. Unlock the main frame quick release ?.
4. Fold the main frame.
5. Secure the folded bike.

2.3 Removing the Battery

Steps to remove the battery:

1. Remove the dust cap.
2. Unlock the battery compartment ?.
3. Remove the battery ?.

2.4 Charging

Two charging methods are available:

1. Method 1: Charge the battery directly on the bike via the charging port.
2. Method 2: Charge the battery after removing it from the bike (see section 2.3 for removal).

Important Notes:

• The battery has low initial charge. Please charge fully before first use. Use only the original manufacturer's charger. ?
• Charging Indicator: Red light on the charger indicates charging; green light indicates fully charged.
• Charge Time: Approximately 6-8 hours.
• After Charging: Disconnect the power adapter from the socket first, then disconnect the charger from the battery.

ATTENTION: The charger contains high-voltage components. For safety, private maintenance is strictly prohibited. Keep the battery and charger away from children and flammable/explosive materials. Charge in a ventilated, dry area. Do not charge outdoors to avoid accidents like short circuits or fires due to rain. ⚠️

WARNING: If you notice a strange smell or excessive heat during charging, stop immediately and contact customer service. ⚠️

2.5 Quick Start

Before use, install all components according to the installation guide and check for looseness. Ensure sufficient power. Take protective measures while riding.

Step 1: Adjust Handlebar and Saddle

Adjust the handlebar and saddle to suit the rider's height. Ensure the quick releases for the saddle post and handlebar stem are securely tightened. It is recommended to adjust the handlebar to a comfortable height based on your riding habits. The saddle is best adjusted to the height of your hip bone, but not higher than the safety line. ?

Step 2: Power On and Adjust Headlight

1. Turn on the battery by inserting the key into the battery lock and turning it to the fully locked position (key parallel to the frame). ?
2. Press the power button for 1 second. The display will light up.
3. Adjust the headlight to illuminate the area approximately 10 meters ahead. ?

Step 3: Adjust Gears

Select the riding mode according to road conditions and personal needs. The bicycle is equipped with 5 gears. Press the gear buttons "+" or "-" to change gears. ⚙️ Gear 1 is suitable for relatively flat road conditions. The steeper the incline, the higher the gear you should use.

ATTENTION: When the bicycle is in PAS mode, it has no power but can be ridden like a normal bicycle.

Begin riding after setting the 1st gear. Increase or decrease the gear as needed.

Step 4: Riding on the Road

For your safety, we recommend wearing a helmet while riding. ⛑️

Step 5: Braking Instructions

The left brake lever controls the front brake, and the right lever controls the rear brake. Apply the rear brake first, then the front brake to stop the bicycle. ?

WARNING: Do not apply only the front brake, as this can destabilize the bicycle's center of gravity and lead to falls. ⚠️

2.6 Instrument Settings

If the default settings do not meet your requirements, follow these steps to adjust the settings:

1. Accessing Custom Settings: While the device is on, hold the "+" and "-" buttons simultaneously for more than 2 seconds to enter the custom settings interface.

2. Navigating Settings: Briefly press the "+" button to cycle through the interfaces. There are a total of 18 setting interfaces from 01P to 18P. The following describes each interface:

• 01P: Backlight Brightness. 01 is the darkest, 03 is the brightest.
• 02P: Metric and Imperial Units. 00 for metric, 01 for imperial.
• 03P: Nominal Voltage Setting. Default is 52V. Not recommended to change as it may affect power display accuracy.
• 04P: Automatic Power-Off Setting. Timer for auto-off: 00-60 minutes. 00 means no auto-off. Default is 10 minutes.
• 05P: Gear Shift Setting. EU Version: 0-3 or 1-3 gears. US Version: 0-7 or 1-7 gears. Standard Version: 0-5 or 1-5 gears.
• 06P: Wheel Diameter Setting. Adjustable range: 1-32 inches. Default is 23 inches. Not recommended to change as it may affect speed display accuracy.
• 07P: Speed Sensor Magnet Count. Adjustable range: 1-255. Default is 06. Not recommended to change as it may affect speed display accuracy.
• 08P: Speed Limit Setting. Default is 25 km/h (EU) or 28 MPH (US). EU version cannot be changed. US version can be changed, but exceeding 28 MPH is an invalid setting.
• 09P: Zero Start / Non-Zero Start Setting. Available options: 00 for zero start, 01 for non-zero start. Default is zero start (00).
• 10P: Drive Mode Setting. Available modes: 00 for belt drive only, 01 for electric drive only, 02 for combined belt and electric drive.

Note: This bicycle model does not support setting options 11P through 18P. Even if set, they will be invalid.

Restoring Factory Settings: (This function can be activated when settings are confusing)

1. Access Restore Interface: Hold the "+" and "-" buttons simultaneously for 2 seconds. "dEF" indicates the factory reset option.
2. Select Parameter: Briefly press the "+" or "-" button. "dEF-Y" means to restore default parameters; "dEF-N" means do not restore. Select "Y".
3. Confirm Restore: Briefly press the "i" button to confirm. The device will display "dEF-D" for a moment and then automatically restore factory settings. After resetting, it will return to the normal display interface.

3. Maintenance

3.1 Usage Instructions

Important Warnings:

• Do not park the electric bicycle in foyers, stairwells, corridors, or safety exits.
• Do not charge or store the electric bicycle in residential buildings. Keep it away from flammable materials while charging. Charging time should not exceed 12 hours.
• Prevent water from entering electrical parts. When cleaning, ensure no water gets onto the charging port, wiring harness connectors, or other electrical components.
• When adjusting the saddle and handlebar height, ensure the safety markings on the saddle and stem are not exposed.
• Do not make private modifications to the vehicle. For example, do not change the battery configuration, wiring, increase headlight power, or add speakers.
• Do not touch live parts of the bicycle with wet hands or metal ladders. This includes battery terminals, charging ports, and charger plugs.
• Do not disassemble electrical parts without authorization, as this could allow liquid or metal shavings to enter the electrical components.
• Do not expose the bicycle to direct sunlight or rain for extended periods to prevent aging of parts.
• Clean the bicycle with clean water and a neutral detergent. Do not disassemble internal parts for washing, as this may cause short circuits.

ATTENTION: Unauthorized repairs by laypersons are strictly prohibited. In case of malfunction, the bicycle should be repaired at a manufacturer-designated service center. ⚠️

Riding Safety: Please observe national and local traffic regulations. Please pay attention to riding safety.

• It is strictly prohibited for persons under 16 years of age to ride electric bicycles in traffic. Do not lend electric bicycles to persons who cannot operate them to avoid danger.
• Please ride on non-motorized lanes. The maximum speed should not exceed the limit set by local regulations.
• Electric bicycles should only transport persons or goods in accordance with legal regulations.
• Always wear a suitable protective helmet and safety belt while riding. ⛑️
• The braking distance increases in rain or snow. Please ride slower in these weather conditions. Avoid riding in severe weather like heavy rain.
• Please strictly adhere to traffic rules. Never ride after consuming alcohol. Never ride with one hand or without holding the handlebars.
• It is best to wear colorful clothing with open sleeves while riding, allowing you to move freely. Please wear low-heeled shoes or sports shoes.

Important Riding Notes:

1. For your safety, adhere to traffic regulations.
2. Always wear a protective helmet and take safety precautions before riding.
3. The bicycle should accelerate slowly when starting. If you accelerate too quickly, you may lose control.
4. In rain and snow, the braking distance will be extended. You must concentrate while riding and ride slowly to avoid side slips and falls.
5. Please shift down gears before stopping for the next ride.

Pre-Ride Check:

1. Turn on the system and check if all indicator lights on the display are illuminated and if the battery level is sufficient.
2. Check if the headlight and taillight function properly and if the headlight angle is correct. ?
3. Check if the bicycle's bell is in good working order. ?
4. Check if the handlebar and seat post are correctly adjusted. Ensure the locking screws (or quick releases) are tightened securely. ?
5. Check if the brake functions properly, if the brake lever returns flexibly, and if the taillight illuminates when braking. ?
6. Check if the tire pressure is adequate, if there are any cracks or unusual wear, and if any nails, stones, glass, or other sharp objects are embedded. ?
7. Check if the wheel screws are locked. Check if the pedals and reflectors are not loose, broken, or dirty.

Important Notes for Pushing and Parking:

1. The power switch should be turned off when pushing the bicycle to avoid accidents caused by accidental throttle operation while pushing.
2. If you are pushing the bicycle uphill or carrying heavy items, you can activate the walk assist function.
3. When parking, place the bicycle stand on a level surface and turn off the power.
4. Please maintain and clean the bicycle regularly to keep it in the best condition.

3.2 Maintenance and Self-Inspection

Maintenance and Self-Inspection:

1. The electric bicycle was adjusted before leaving the factory. In case of doubt, please contact the manufacturer or supplier.
2. Check tire pressure regularly to keep it within the normal range. ?
3. Main components such as the handlebar, folding tube, saddle, seat post, top tube, down tube, seat tube, chainring, chain, front wheel, and rear wheel should be inspected and adjusted regularly. If screws are loose, tighten them promptly.
4. It is recommended to lubricate the axle bearings, fork, and pedals with #3 calcium-based grease every six months. Lubricate the chain, derailleur, and kickstand with #30 motor oil every two months.
5. If wear parts such as brake pads, chain, or tires are damaged, please seek a local maintenance service to replace them. Replace them with parts of the same type and specification.

Motor Maintenance:

• The motor housing and end cap are sealed. Do not open the motor. ⚙️
• Keep the motor clean. Ensure no foreign objects, corrosive liquids, or gases enter the motor. Do not knock on the motor housing to avoid damage.
• The motor is IPX5 waterproof. Do not clean the motor with a high-pressure washer or immerse it in water. If the water level reaches the middle of the motor hub, it may cause a short circuit in the bicycle and damage the electrical components.

Battery Maintenance:

• Lithium batteries are characterized by high capacity, long lifespan, and light weight. Their lifespan depends on your usage habits. Please charge the battery regularly and promptly. Do not store the battery for extended periods without charging. ?
• The battery must be fully charged before the first use. It is recommended that each charging time be 6-8 hours. The longest charging time should not exceed 12 hours.
• If the lithium battery is not used for a long time, it must be charged for more than two hours per month. It is strictly forbidden to store the battery in an undercharged state; once the battery reaches an undercharged state, it will cause significant and irreversible damage to the battery.

DANGER: Do not disassemble old batteries without authorization; recycle them at the designated location or service center. ⚠️

WARNING: Batteries should not be stored near open flames or heat sources. Do not throw batteries into fire. Batteries should not be exposed to high temperatures from direct sunlight. ⚠️

3.3 Troubleshooting

The ENGWE electric bicycle is equipped with a fault detection system. If a system error occurs, the display will show error codes. Below are the most common error codes to help you troubleshoot. If an error code appears, stop operation immediately and contact the ENGWE customer service team.

Troubleshooting Table:

4. Customer Service

4.1 Customer Service and Warranty

Explanation:

1. We provide a warranty on parts during the warranty period.
2. The warranty period begins from the date of purchase.
3. Unauthorized disassembly of the charger, battery, or motor will void the warranty.
4. For other bicycle parts, no warranty is provided, except for a 3-month warranty for quality issues.
5. If other parts are defective, repairs must be carried out at a professional service center. The bicycle must not be privately disassembled. The labels on the controller, battery, and charger must be complete.
6. For bicycle repairs, relevant documents such as the warranty card, invoice, or certificate of conformity must be presented.
7. For battery issues, the battery must first be sent to the manufacturer. The manufacturer will determine, based on battery testing standards, whether the battery falls under warranty. If so, the battery will be repaired or replaced.

Warranty Coverage and Period:

ATTENTION: The limited warranty does not apply to subsequent owners or other transferees of the bicycle. ⚠️

4.2 Warranty Card and Maintenance Log

Blank forms are provided for recording user details, purchase information, and maintenance history.

4.3 Specifications

Technical Parameters:

*The value for maximum range is based on a fully charged battery, a load of 75 kg, a temperature of 25°C, and a humidity of 70% on a flat road in first gear. Actual results may vary depending on gear, temperature, load, wind speed, road conditions, and other factors.

Contact Information

Hotline:

• +33 805980036 (EU) Business Hours: 9 AM to 6 PM (GMT+1), Monday to Friday.
• +39 800776809 (EU) Business Hours: 9 AM to 6 PM (GMT+1), Monday to Friday.
• +1 8442007117 (US) Business Hours: 9 AM to 6 PM (PST-8), Monday to Friday.

Official Websites: www.engwe-bikes.com; www.engwe-bikes-eu.com; www.engwe-bikes-uk.com; www.engwe-bikes.de

If you have any questions or suggestions regarding the user manual, please contact us via email.

Email: service@engwe-bikes.com

For video guides and manuals, please scan the QR codes below:

• ENGWE Video Guide QR Code
• ENGWE Manual QR Code