Dyson Ball Animal User Manual

Model Information: SV12 JN.00000 PN.000000-00-00 00.00.00 VERSION NO.01

In the box

Your Dyson Ball Animal vacuum cleaner includes:

Additional tools and accessories may be included or available for purchase at www.dyson.com:

Getting started

Power button: Press to start cleaning.

Brush bar control: Turn off the brush bar for delicate floors or deep pile rugs.

Ball technology: Allows for easy manoeuvring, steering around furniture with a gentle turn of the wrist.

Motorbar™ cleaner head: Features de-tangling vanes that automatically clear wrapped hair from the brush bar during use.

High reach wand with quick release: The hose and wand release in one action for easy tool changes.

Variable suction control: Adjust the slider for the appropriate suction level for different tasks: deep/medium-pile carpets, low-pile carpets/large debris, or hard floors/ground-in dirt.

Lean to clean: Lean the handle back to start cleaning. Leave the machine upright to direct suction to the wand.

Assembling your machine

Fit the cleaner head

Lie your machine on its back. Slide your Motorbar™ cleaner head into position on the front of the ball. Push upwards until the red button on the underside of your machine clicks securely in place. Stand your machine upright.

Fit the wand

Push the wand into the end of the hose until it clicks into position. Slide the handle onto the top of your machine. Slide the wand down into the hose. Close the wand end cap.

Fit the tool holder

Slide the tool holder into position on the side of your machine. Fit your combination tool onto the holder.

Fit the Tangle-free turbine tool holder (optional)

If your machine is supplied with a Tangle-free turbine tool holder, clip this to the front of the handle, just above the power button.

Secure the cable

Wrap the cable around the top and bottom cable hooks and secure with the cable clip.

Caring for your floors

Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage. Before vacuuming your flooring, rugs, and carpets, consult the manufacturer's recommended cleaning instructions. Be aware that the brush bar on your machine can damage certain flooring. Some rug materials may fuzz if a rotating brush bar is used during vacuuming. If this occurs, it is recommended to vacuum without the motorised floor tool and consult your flooring manufacturer.

Using your Motorbar™ cleaner head

Your cleaner head features a motor-driven brush bar with suction control. Check the manufacturer's recommended cleaning instructions for your flooring type. Slide the suction control to suit your floor type, selecting the appropriate cleaning mode:

Using your tools

Attach to the wand

Open the cap on the handle and slide the wand upwards until both the wand and hose release from the machine. Push the tool into the end of the wand.

Remove the tool from the wand

Remove the tool from the end of the wand.

Attach to the hose

Open the cap on the handle and slide the wand upwards until both the wand and hose release from the machine. Press the button on the end of the hose to release the wand. Fit the tool into the end of the hose.

Remove from the hose

Remove the tool from the end of the hose.

Re-attaching the wand/hose

Push the wand into the end of the hose until it clicks into position. Slide the handle onto the top of your machine. Slide the wand down into the hose. Close the wand end cap.

Emptying your bin

Empty the bin as soon as the dirt reaches the MAX level; do not overfill. Using the machine when the dirt is above the MAX line may affect performance and require more frequent filter washing.

Remove your bin

Turn off and unplug your machine. Press the button on the bin handle to detach the bin from your machine.

Release the dirt

Hold your bin, with the bin base pointing down, over your rubbish container. Firmly push the button on the bin handle until the bin base opens.

Minimise dust contact

Cover your bin tightly in a dust-proof bag while you empty. Remove your bin carefully, seal the bag tightly, and dispose.

Refit your bin

Push the bin base up until it closes, clicking into place. Position the bottom of your bin in place and then push the top into your machine until it clicks securely into place.

Storing your machine

Carry your machine using the bin handle. Push your handle into the upright position. Push your handle firmly forward and listen for two clicks to lock it in the upright position. The stabiliser wheels will drop into position when the handle is locked upright.

Clearing blockages

If any part of your machine becomes blocked, it may automatically cut out and the power will stop. Unplug and allow your machine to cool before checking for blockages.

Remove cleaner head

Lie your machine on its front. Push down the red button on the bottom of the ball and then slide your cleaner head down and off your machine.

Check the wand

Open the cap on the handle and slide the wand upwards until both the wand and hose release from the machine. Press the button on the end of the hose to release the wand. Look through the wand to check for blockages.

Check the hose

Open the cap on the handle and slide the wand upwards until both the wand and hose release from the machine. Press the button on the end of the hose and remove the wand. Press the button on the bin handle and remove the bin. Press the tab on the base of the hose to remove it from your machine. Check for blockages in the hose, being careful of any sharp objects.

Check airways for blockages

Recline your machine and remove the outer cover of the ball. Remove the cross-head screw and unhook the plastic access cover. Check the airway for any blockages. Replace the plastic cover by hooking it back into the slot and pushing it towards the filter. Fasten the cross-head screw and replace the outer cover on the ball.

Reassemble your machine

Follow the assembly instructions to reassemble your machine.

Clearing obstructions from your Motorbar™ cleaner head

Your Motorbar™ cleaner head does not have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions. Unplug and allow your machine to cool before checking for blockages.

Remove cleaner head

Lie your machine on its back. Push down the red button on the bottom of the ball and then slide your cleaner head down and off your machine.

Remove your brush bar

Press the button on the back of the Motorbar™ cleaner head and push upwards 90° to release the end cap. Pull the brush bar out of the cleaner head. Remove debris from around the brush bar. Be careful of any sharp objects when clearing blockages.

Replace your brush bar

Push the brush bar firmly back into the cleaner head. Ensure the brush bar is pushed fully into the cleaner head. Rotate the end cap until it clicks back into the locked position.

Fit the cleaner head

Slide your Motorbar™ cleaner head into position on the front of the ball. Push upwards until the red button on the underside of your machine clicks securely in place.

Washing your filters

Wash your filters at least once a month to maintain optimum suction power. For more information and support videos for your machine, visit www.dyson.com/support.

Washing filter A

Remove your filter: Press the button on the bin handle to detach the bin from your machine.

Wash your filter: Push up the catch on the front of the bin handle and lift out the filter. Only wash the filter with cold water. Hold the open end of the filter under a running tap until the water runs clear. Turn the filter upside down and tap it to remove excess water. Run water over the outside of the filter until the water runs clear. Squeeze and twist with both hands to ensure excess water is removed.

Dry your filter: Squeeze the excess water out of your filter. Leave your filter to dry for at least 24 hours in a well-ventilated, warm place. Do not dry your filter in a tumble dryer, microwave, or near a naked flame. Important: Your filter must be completely dry before you put it back into the machine, as using a damp filter could damage your machine.

Refit your filter: Drop your filter back into your machine. Close the handle and ensure it clips into place. Place the base of your bin onto your machine and then push the top into position until it clicks.

Washing filter B

Remove your filter: Lie your machine on its side with the side of the ball housing the filter facing upwards. Turn the lock in the centre of the ball until the filter cover is released. Lift off the filter cover. Twist the filter counter-clockwise until it is released and lift it off your machine.

Wash your filter: Remove the inner part of the filter. Wash the outer filter in a rotating motion. Wash the inner foam part of the filter, taking care not to squeeze it. Repeat until the water runs clear. Tap the outer filter to remove excess water.

Dry your filter: Leave both parts of your filter to dry for at least 24 hours in a well-ventilated, warm place. Do not dry your filter in a tumble dryer, microwave, or near a naked flame. Important: Your filter must be completely dry before you put it back into the machine, as using a damp filter could damage your machine.

Refit your filter: Refit the inner part of the filter and then place the filter back onto the ball. Twist the filter clockwise until it clicks into position. Refit the filter cover and turn the lock until it clicks securely into the closed position.

Looking after your machine

To ensure you always get the best performance from your machine, it's important to clean it regularly and check for blockages.

Look after your machine

If your machine is dusty, wipe it with a damp lint-free cloth. Check for blockages in the cleaner head, tools, and main body of your machine. Wash your filter regularly and leave it to dry completely. Do not use detergents or polishes to clean your machine.

Your serial number

You can find your serial number on your machine, behind the bin. Use your serial number to register your machine.

Models: Ball Animal 2 pet vacuum cleaner, 2 pet vacuum cleaner, vacuum cleaner, cleaner

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