Getting Started With Your NUU N13 LTE Smartphone

Index

• N13 Overview
• Setting Up Your Phone
• Safety Information
• Certificate
• Warranty Information & Registration
• Customer Support

N13 Overview

Front/Back View

Diagram showing the front and back of the NUU N13. Key components labeled include: Main Camera, Secondary Camera, Volume Control, Wake/Sleep Button, Flash, Receiver, and Front Camera.

Top View

Diagram showing the top of the NUU N13.

Bottom View

Diagram showing the bottom of the NUU N13. Key components labeled include: Headset jack, Speaker, Microphone, and USB Type-C Connector.

Setting Up Your Phone

Follow these step-by-step instructions to set up your N13. Power off the phone before inserting any cards!

1. Remove Back Cover

   Remove the back cover by prying the lower left corner of your device.

2. Configuration: Dual SIM Standby

   • Orient SIM card to match layout on tray.
   • SIM 1 (Nano) supports 4G LTE connections.
   • SIM 2 (Nano) supports 4G LTE connections.

3. Insert microSD™ Memory Card (Optional)

   Remember to power off the phone and remove the battery before inserting the memory card.

4. Insert the Battery

   Align the battery contacts, then insert the battery contact-first.

5. Replace Back Cover

   After installing the SIM card, memory card, and battery, align the cover and snap it closed. Ensure all around the edges are pressed to secure the fit.

6. Charge/Sync

   Plug in the Type C USB connector to charge the phone or transfer data.

Warning: SIM cards are small enough to become a choking hazard, so please keep them away from children & pets. SIM cards are also quite delicate. Please be careful when handling your card. ⚠️

Diagram illustrating the internal components: SIM 1 slot, SIM 2 slot, microSD slot, and battery placement, with numbered indicators corresponding to the setup steps.

Safety Information

This section contains important information about the operation of your device and how to use it safely. Read this information carefully before using your device.

Electronic Device

• Do not use your device if its use is prohibited.
• Do not use the device if doing so causes danger or interference with other electronic devices.

Interference With Medical Equipment

• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information.
• Pacemaker manufacturers recommend a minimum distance of 15 cm be maintained between a device and a pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.

Protecting Your Hearing When Using A Headset

• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. Lower the headset volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an accident.

Areas With Flammables And Explosives

• Do not use the device where flammables or explosives are stored (e.g., gas stations, oil depots, chemical plants). Using your device in these environments increases the risk of explosion or fire. Follow instructions indicated in text or symbols.
• Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Traffic Security

• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving.
• Concentrate on driving; your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull off the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. Consult the vehicle manufacturer for more information.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle, as this may cause injury due to the force of the air bag inflation.
• Wireless devices may interfere with airplane flight systems. Do not use your device where wireless devices are not allowed according to airline regulations.

Operating Environment

• Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions.
• Do not use your device during thunderstorms to protect it against danger caused by lightning.
• Ideal operating temperatures are 0°C to 35°C. Ideal storage temperatures are 10°C to 25°C. Extreme heat or cold may damage your device or accessories.
• Do not expose your device to direct sunlight (e.g., on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as heaters, microwave ovens, stoves, water heaters, radiators, or candles.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker, as the earpiece may attract these objects and result in injury.
• If the device is overheated, stop using it or its applications for a while. Extended exposure to an overheated device may cause low-temperature burn symptoms, such as red spots and darker pigmentation.
• Do not use your device's camera flash directly in the eyes of people or pets, as this may cause temporary loss of vision or eye damage.
• Do not touch the device's antenna, as this may reduce communication quality.
• Do not allow children or pets to bite or suck the device or accessories, as this may result in damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.

Child Safety

• Comply with all precautions regarding child safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the device with adult supervision.

Accessories

• Using an unapproved or incompatible power adapter, charger, or battery may cause fire, explosion, or other hazards.
• Choose only accessories approved for use with this model by the device manufacturer. Using other types of accessories may void the warranty, violate local regulations and laws, and may be dangerous.
• If the power cable is damaged (e.g., cord exposed or broken) or the plug loosens, stop using it immediately. Continued use may lead to electric shocks, short circuits, or fire.
• Do not touch the power cord with wet hands or pull the power cord to disconnect the charger.
• Do not touch the device or the charger with wet hands, as this may lead to short circuits, malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, only an authorized service center can inspect it.

Battery Safety

• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials, as this may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices like microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skin or eyes. If it touches your skin or splashes into your eyes, immediately flush with clean water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immediately stop using the device and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
• Do not put batteries in fire, as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire, explosion, or other hazards.
• Do not allow children or pets to bite or suck the battery, as this may result in damage or explosion.
• Do not smash or pierce the battery, or expose it to high external pressure, as this may lead to a short circuit or overheating.
• Do not drop the device or battery. If dropped, especially on a hard surface, it may be damaged.
• If the device standby time shortens significantly, replace the battery.

Cleaning And Maintenance

• Keep the device and accessories dry. Do not attempt to dry them with an external heat source, such as a microwave oven or hair dryer.
• Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before cleaning or maintaining the device, stop using it, close all applications, and disconnect all connected cables.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth.
• Do not place magnetic stripe cards (e.g., credit cards, phone cards) near the device for extended periods, as this may damage the magnetic stripe.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact an authorized service center for assistance or repair.
• If the device screen is broken due to collision, immediately stop using the device. Do not touch or attempt to remove broken parts. Promptly contact an authorized service center.

Emergency Calls

The availability of emergency calls is subject to your cellular network quality, service provider policy, and local laws and regulations. Never rely solely on your device for critical communications like medical emergencies.

Environmental Protection

• The device and its accessories (if included), such as the power adapter, headset, and battery, should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection and recycling. ♻️

Safety Precautions

• Use of wireless hands-free system (headphone, headset) with a low power Bluetooth emitter.
• Make sure the cell phone has a low SAR.
• Keep your calls short or send a text message (SMS) instead. This advice applies especially to children, adolescents, and pregnant women.
• Use the cell phone when the signal quality is good.
• People with active medical implants should preferably keep the cell phone at least 15 cm away from the implant.

Disposal And Recycling Information

The symbol on the device or its packaging indicates that the device (including its electrical accessories) should not be disposed of as normal household garbage. Do not dispose of your device as unsorted municipal waste. The device should be handed over to an authorized collection center for recycling or proper disposal at the end of its life.

Battery Caution

1. Use only NUU-approved batteries, chargers, and cables to charge your phone. Unapproved chargers or cables can cause the battery to explode or damage the device.
2. Use only NUU-approved batteries, chargers, and cables. Use of unapproved batteries, chargers, and cables may cause safety issues, and the warranty will be cancelled.
3. You can recharge your battery many times, but all batteries have a limited lifespan. If you notice a significant deterioration in your phone's battery life, you will need to purchase a replacement battery. If the battery is built-in, do not attempt to remove it and contact an authorized NUU service center for replacement.
4. Your phone may become warm after prolonged use or when exposed to high ambient temperatures. If your phone becomes hot to the touch, unplug the USB cable, disable non-essential features, and avoid prolonged skin contact. Place your phone in a cool location and allow it to cool down to room temperature.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
6. Avoid using your phone when it is charging. Do not cover your phone or the charger when it is charging.

FCC Statement

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Hearing-Aid Compatibility (HAC) STATEMENT

1. This phone is hearing aid compatible as determined by ANSI C63.19-2019.

2. This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

3. The ANSI C63.19-2019 standard does not use the M/T rating system for showing the hearing aid compatibility of the phone that older versions of the standard used. Instead, the 2019 version of the standard uses the conversational gains for the phone's hearing aid compatible capabilities.

4. The volume control performance has been evaluated according to ANSI C63.19-2019 and waiver DA-23-914. The lowest conversational gain is 7.14dB with a hearing aid, and 9.02dB without a hearing-aid.

The table below shows the wireless technologies (including frequencies/bands by air interface and codec) that were tested or not tested according to FCC rules and limited waiver DA-23-914.

¹ According to FCC waiver DA 23-914, Hearing Aid compatibility only partially tested for the conversational gain.

SAR Information Statement

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 1.068W/Kg and when worn on the body, as described in this user guide, is 1.106W/Kg (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). The maximum scaled SAR in hotspot mode is 1.106W/Kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: 2ADINS6514L. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.wow-com.com. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Body-worn Operation

This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 10mm must be maintained between the user's body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved accessory.

FCC E-labelling

This model is applied for FCC E-labelling. Please find the description of E-label below.

1. FCC ID (E-label): Settings > About phone > Regulation

2. To view the FCC ID, Choose: Settings > About phone > Regulation. Device Display as follow:

Step 1. Click: Settings

Screenshot showing the Settings menu with "Search settings", "Location", "Safety & emergency", "Passwords & accounts", "Digital Wellbeing & parental controls", "Google", "System", and "About phone" options. The "About phone" section shows "NUU N13". The FCC ID is displayed as "2ADINS6514L" along with FCC and HAC logos.

Step 2. Click: About Phone

Screenshot showing the "About phone" screen with "Basic info", "Device name: NUU N13", "Phone number (sim slot 1)", "Phone number (sim slot 2)", "Owner", "Legal & regulatory", "Legal information", "Regulation", "Device details", and "SIM status (sim slot 1)".

Step 3. Click: Regulation

Screenshot showing the "Regulation" screen displaying "FCC ID: 2ADINS6514L" along with FCC and HAC logos.

FCC Supplier's Declaration of Conformity

LTE Smart Phone / S6514L, N13, NUU N13. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Supplier's Name: NUU, Inc.

Supplier's Address (USA): 8101 Ridgepoint DR., Suite 107, Irving, TX75063

Supplier's website: nuumobile.com

Warranty Information

Please visit our website for details on warranty information: www.nuumobile.com

Warranty Registration

Register Your Device

Thank you for choosing NUU. To receive helpful tips and faster tech support, register your device online at:

US: us.nuumobile.com/register/

Customer Support

Questions? Let us help. We're here to support you.

US

Chat: nuumobile.com

Email: support@nuumobile.com