Nespresso Le Cube EF 472 Service Manual

1 Preface

The purpose of this service manual is to provide service personnel all necessary information with regards to the correct handling, maintenance, and repair of the EF 472 coffee machine.

This manual should be used by technicians as a valuable aid to guarantee the permanent readiness of the machine. To upkeep the full advantages of all the functions, it is absolutely necessary to follow the instructions in this service manual.

Please print out this manual and keep it together with the corresponding service documentation. This way you are assured to have the necessary information.

The required utility software to read PDF files (Adobe Reader®) for PCs and MAC computers is included on the Le Cube Service CD-ROM, or can be downloaded for free from http://www.adobe.com.

2 Structure

2.1 Overview of the rating plates

This overview shows examples of various brands and is not complete.

The rating plate can be found on the underside of the coffee machine and may vary in design depending on the brand. It carries the following information:

Decoding the alphanumeric serial number

Example: 060 264 721 0000 68G OJ

By decoding the date of production and machine type, the coffee machine can be identified exactly.

2.2 Overview

An exploded view diagram shows the internal components of the coffee machine, labeled with numbers 1 through 22.

2.3 Water circuit

A diagram illustrates the water circuit, showing the water tank (1), water tank valve and connector (2), flow meter (3), pump (4), thermoblock (5), compact brewing unit (6), and coffee outlet (7).

2.4 Technical data

Mains voltage
Europe 230 V / 50 Hz
USA / Canada 120 V / 60 Hz
Japan 100 V / 50-60 Hz
Approvals SEV, CENELEC, CE-conform, to UL, CUL, MITI
Power ratings (for all voltages and frequencies)
Thermoblock 1'200 W
Pump 70 W
Performance data
Heating up approx. 7.5 Wh
1 small cup (40 ml*) approx. 3.0 Wh
1 large cup (110 ml*) approx. 8.0 Wh
Standby operation in 1 hour (without cup warmer**) approx. 13 Wh
(with cup warmer**) approx. 20 Wh
* Default settings ** version dependent machine function
Pump
Pump pressure
Max. permissible 17.5 bar ±1,5 bar
During coffee preparation (depending on the type of coffee) 9 - 16 bar
Flow performance 120 - 240 ml/min. at 12 bar
Capacities
Water tank 0.9 l
Drip tray approx. 100 ml
Capsule container 12 - 15 pieces
Various data
Preheating time approx. 45 sec.
Safety temperature (thermal cut-off) 167° C
Coffee temperature at outlet 86° C ± 3° C
Dimensions (width x height x depth) 226 x 230 x 230 mm
Cable length approx. 1 m
Weight of the coffee machine (without water) approx. 4.5 kg

3 Operations

3.1 Filling the water system

Diagrams show the steps for filling the water system:

  1. Machine on, press "Large cup" button. The pump starts to work.
  2. Open the closing handle, push it backwards to the stop and hold it in this position for approximately 3 seconds.
  3. Check if any water leaks from the capsule inlet.
  4. Close the handle immediately if a leakage is visible.
  5. Press the "Large cup" button again to stop the pump. The coffee machine is now ready.

Notes:

3.2 Making a cup of coffee

Diagrams illustrate making coffee:

  1. Open the closing handle.
  2. Insert the capsule.
  3. Close the handle and press it down all the way.
  4. Place a cup under the coffee outlet.
  5. Press the "Small cup" or "Large cup" button. Coffee preparation starts and stops automatically.
  6. When the process is completed, briefly open the closing handle to eject the used capsule.

Should the cup start to overflow, press the same button again.

3.3 Programming the fill level

Diagrams show programming fill level:

  1. Prepare coffee as usual (see "Making a cup of coffee" on page 10), but keep the coffee button pressed for at least three seconds in order to start programming mode.
  2. Only release the button when the desired fill level is reached.

The procedure is the same for both cup sizes (fill level 10 - 750 ml).

The fill level of the cups has been preset by the manufacturer: Small cup 40ml, Large cup 110ml.

3.4 Resetting the fill level to the factory default

Diagrams show resetting fill level:

  1. Switch off the coffee machine.
  2. Press and hold the "Large cup" button.
  3. Switch on the coffee machine.
  4. Release the button.

3.5 Emptying the water system

Diagrams show emptying water system:

  1. Switch off the coffee machine.
  2. Pull out or remove the water tank.
  3. Place a beaker under the coffee outlet.
  4. Press and hold the "Small cup" button.
  5. Switch the coffee machine on again.
  6. Release the "Small cup" button. The pump drains the water system and stops automatically. The On/Off switch and the lights of the capsule container blink simultaneously.
  7. Switch off the coffee machine.

Notes: After every operation, some water remains in the coffee machine. Therefore the water system must be emptied:

After this procedure, the coffee machine will not be ready for approx. 10 min (until the thermoblock cools to below 100 °C).

3.6 Light signals

The meaning of the symbols and indicators for different operating modes and errors are shown in the following tables.

Symbols for Illumination

Symbols for On/Off switch "Small cup" button "Large cup" button
Illumination off
Illumination on ?
Normal blinking ? (blinking) ⚫ (blinking) ⚫ (blinking)
Fast blinking ? (fast blinking) ⚫ (fast blinking) ⚫ (fast blinking)
Irregular blinking ? (irregular blinking) ⚫ (irregular blinking) ⚫ (irregular blinking)

Indicators

Status / Error On/Off switch "Small cup" button "Large cup" button
Off
Heating up ? (blinking)
Ready ?
Coffee for a small cup / programming / rinsing ? ⚫ (blinking)
Coffee for a large cup / programming / rinsing ? ⚫ (blinking)
Descaling ready / quit ? (fast blinking) ⚫ (fast blinking) ⚫ (fast blinking)
Emptying the water system ? (fast blinking) ⚫ (blinking) ⚫ (blinking)
Standby (after emptying water system) ⚫ (blinking) ⚫ (blinking)
Error ? (irregular blinking) ⚫ (irregular blinking) ⚫ (irregular blinking)

4 Troubleshooting

With an acceptance check in accordance with this checklist, errors are quickly found and corrected with the appropriate measure. Therefore, adhere to the sequence of the check list. Repair every occurring error and work the check list until it is completed.

4.1 Check list

Check Error symptoms Measure / repair work Further measures / repair work
1 Check the coffee machine for visible damage 1.1 Housing parts broken or damaged YES - replace housing parts if necessary
NO - continue with point 1.2
1.2 Mains cable damaged YES - replace the mains cable
NO - connect the cable from machine to the mains and continue with point 2.1
2 Check mechanical components 2.1 When the coffee machine is switched off, the cup tray remains in the vertical position YES - continue with point 2.2
NO - check if the capsule container and the cup tray are correctly inserted and mounted
YES - replace damaged or deformed cup tray
2.2 Closing handle functions YES - continue with point 2.3
NO - it is very difficult or almost impossible to close the handle and to press it all the way down
YES - replace the compact brewing unit
2.3 The capsule is ejected correctly YES - continue with point 2.4
NO - replace compact brewing unit
YES - replace the compact brewing unit
2.4 Seal on the capsule cage is damaged (check seal with your finger) YES - replace the compact brewing unit
NO - continue with point 3
3 Fill water tank 3.1 Water tank leaks YES - replace water tank
NO - continue with point 4
4 Activate the On-Off switch to perform the automatic self test. 4.1 Cup tray folds down YES - continue with point 4.2
NO - locking mechanism works
YES - replace damaged or deformed cup tray
NO - replace locking mechanism
4.2 The coffee machine is not working (does not function) YES - a) mains cable is okay
NO - replace mains cable
YES - b) on-off switch is okay
NO - replace on off switch
YES - c) pump works (press a coffee button)
NO - continue with point d)
YES - d) both coffee buttons are working
NO - replace the entire electronics
YES - e) fine wire fuse (128°C) on the pump is defective
YES - replace fine wire fuse
NO - replace pump
YES - f) fine wire fuse(s) (167°C) on the thermoblock defective
YES - replace entire electronics, if necessary, even replace thermoblock
NO - continue with point g)
YES - continue with point b)
YES - continue with point c)
YES - continue with point f)
YES - continue with point e)
YES - replace entire electronics, if necessary, even replace thermoblock
4.2 Continuation YES - g) wiring is okay
NO - continue with point 4.3
YES - replace the entire electronics
NO - replace defective cables
4.3 Capsule container is illuminated YES - continue with point 4.4
NO - replace mainboard
YES - replace NTC-temperature sensor
NO - replace thermoblock
4.4 Both coffee buttons are blinking 3x fast YES - thermoblock is hot
NO - self test ok. Continue with point 5
YES - for further procedures, see "Filling the water system" on page 9
NO - continue with the point b)
5 Measure coffee temperature during preparation (see "Measuring the coffee temperature" on page 36) 5.1 No coffee YES - a) water system is empty
NO - continue with point b)
YES - b) flow meter blocked
NO - continue with point c)
YES - c) pyramide plate blocked
NO - continue with point d)
YES - d) coffee machine is calcified
NO - continue with point 5.2
YES - clean or replace
NO - continue with point c)
YES - replace the compact brewing unit
NO - continue with point d)
YES - descale coffee machine (see "Descaling" on page 37)
NO - continue with point 5.2
5.2 Temperature is too low (below 83°C) YES - Descale coffee machine (see "Descaling" on page 37)
NO - continue with point 5.3
YES - replace NTC-temperature sensor
NO - continue with point 6
5.3 Temperature too high (over 89°C) YES - replace the compact brewing unit
NO - continue with point 6.2
YES - replace defective hoses and seals
NO - continue with point 6.3
6 Check for leakage and measure flow rate (see "Measure flow rate" on page 32 or "Pressure and leakage checks" on page 33) 6.1 CBU leaks YES - replace the compact brewing unit
NO - continue with point 6.2
YES - descale coffee machine (see "Descaling" on page 37)
NO - replace pump
6.2 Hose connections leak YES - replace defective hoses and seals
NO - continue with point 6.3
YES - descale coffee machine (see "Descaling" on page 37)
NO - replace pump
6.3 Rate of flow not in the standard range NO - no errors found according to checklist For more information please contact Nespresso Service Division
7 Descale coffee machine (if necessary) 7.1 Coffee machine is calcified YES - Descale coffee machine (see "Descaling" on page 37)
NO - continue with point 8
8 Final cleaning (see "Daily maintenance, cleaning" on page 39) End of check list

5 Repairs

This section contains special safety and assembly notices. Disregarding them may lead to injuries and damages.

The components of the coffee machine are mostly connected with latches, meaning without screws. When loosening these connections, proceed with care and patience to avoid causing any damage.

Designation of spare parts

The components in the following illustrations are indexed with position numbers. The corresponding designation and spare part number are listed in section "Spare parts" on page 40.

5.1 Tools and accessories

With the following assortment of tools, all repairs described can be made:

5.2 General disassembly

Notes:

General disassembly gives access to the important machine components and is required for the following repair instructions. Depending on the repair done, the machine does not have to be fully disassembled.

Diagrams show general disassembly steps, illustrating the removal of components such as the water tank (21), drip tray (29), cup tray (28), capsule container (26), closing handle (56), coffee outlet (25), and front cover (30).

Further diagrams show the removal of the rear panel (47), cup covers (17), left (20) and right covers (36), detailing screw and latch removal.

Diagrams also illustrate the removal of the closing handle (56) and cover lid (57), coffee tap (24), compact brewing unit (58), drip tray (59), cup tray/heating plate (42), and side panels (39).

The following function test can now be done: "Pressure and leakage checks" on page 33.

Diagram shows the base of the machine with support (13) and housing (32), indicating screw (34) and latch (h) locations for removing the support.

5.3 Replacing the compact brewing unit

Diagram shows the compact brewing unit (58) and related parts like coffee tap (24) and O-ring (46).

Repair tips:

5.4 Replacing the thermoblock, NTC-temperature sensor and fine wire fuse(s)

Diagram shows thermoblock (5), NTC-temperature sensor (6), spring ring (7), safety clips (4), and fine wire fuse (900).

Repair tips for the thermoblock:

Repair tips for the NTC-temperature sensor:

Repair tips for the fine wire fuse(s):

Check if residual water leaks from the thermoblock.

Depending on the series, one or two fine wire fuses are mounted on the thermoblock (see "Wiring diagrams" on page 29).

5.5 Replacing the pump with the fine wire fuse

Diagram shows the fluid system support (11) and floor (32), indicating how to remove the support.

Repair tip for the fluid system support:

Diagram shows pump (48), thermoblock (5), angled hose connection (44), and fine wire fuse.

Repair tips for pump:

Mounting tip for the thermoblock:

Check for water leaking from the pump.

5.6 Replacing the flow meter

Diagram shows flow meter (41) and hoses (40, 52) being removed from the base (32).

Repair tip for flow meters:

5.7 Replacing the mainboard with the button prints

Diagram shows mainboard (35) and related components like spring (14), and connectors (20, 15, 31).

Repair tips:

When installing a new electronic component, the service technician must be earthed with a grounding band.

5.8 Replacing the on/off switch and/or the mains cable

Diagram shows on/off switch (62), insulation housing (23), mains cable (37, 38), and related components.

Repair tips:

5.9 Wiring diagrams

Wiring diagrams are provided for different voltage and series configurations:

Component key for diagrams:

6 Function tests

6.1 Measure flow rate

Diagrams show steps for measuring flow rate:

  1. Fill the water tank.
  2. Push the connector adapter into the capsule bay.
  3. Carefully close the handle, until the adapter sits firmly in the capsule cage.
  4. Pull out the mount. The adapter locks with the capsule cage.
  5. Place a measuring cup under the drain hose of the pressure tester.
  6. Switch on the coffee machine.
  7. After heating up, press the "Small cup" button.
  8. Open the valve until water begins to flow.
  9. Close the valve until the pressure gauge indicates 12 bar. Constantly monitor the pressure gauge and if required readjust the valve. As the temperature increases, so does the pressure, readjust the pressure to 12 bar when required.
  10. Carry out measurement for approx. 30 sec.
  11. At least 60-120 ml of water must be in the measuring cup.

Notices:

6.2 Pressure and leakage checks

Check the following parts of the coffee machine for leakages:

Warning: Dangerous mains voltages and hot parts under pressure inside the coffee machine! Do not touch any parts under voltage and or hot while checking for leakages! Always wear protective goggles.

Preparations

Diagrams show preparations for pressure and leakage checks:

  1. Remove rear and side panels (the pump becomes visible, see "General disassembly" on page 16).
  2. Push the connector adapter into the capsule bay.
  3. Carefully close the handle, until the adapter sits firmly in the capsule cage.
  4. Pull out the mount. The adapter locks with the capsule cage.

Test run

Diagrams show test run:

  1. Place the measuring cup under the drain hose of the pressure tester.
  2. Fill and insert the water tank.
  3. Connect the mains cable.
  4. Switch on the coffee machine.
  5. After heating up, press the "Small cup" button.
  6. Open the valve and let the water flow for approximately 10 sec. out of the drain hose.
  7. Close the valve completely. The pressure stabilizes after increasing briefly between 16 - 19 bar (pressure check). The pressure increases slowly with increasing temperature. Should the pressure exceed 23 bar, switch off the coffee machine and release the pressure by opening the valve.
  8. Check all connections under pressure for audible and visible leaks.
  9. Switch off the coffee machine.
  10. Open the valve and let water flow out of the pressure tester.

Warning: Do not run the pump for more than 50 sec. with the valve closed.

6.3 Measuring the coffee temperature

Diagrams show steps for measuring coffee temperature:

  1. Press the on-off button.
  2. Place a measuring cup under the coffee outlet.
  3. After the heating up period, press the "Small cup" button and preheat the coffee outlet for approximately 10 sec. with hot water.
  4. Insert capsule (Cosi is best suited).
  5. Press the "Small cup" button.
  6. Wait until the measuring cup contains 20 ml of coffee.
  7. Then measure the coffee temperature approx. 5-10 mm under the coffee outlet.

The coffee temperature should be 86 °C ± 3 °C (187 °F ± 5.4 °F).

7 Maintenance

7.1 Descaling

Warning: Only use Nespresso decalcifiers - never use vinegar! Decalcifiers are aggressive to surfaces.

Step-by-step instructions for descaling:

  1. Switch off the coffee machine.
  2. Eject capsule. Insert the filter from the descaling set into the capsule bay and close the handle.
  3. Remove the drip tray and capsule container and empty them.
  4. Reinsert the drip tray and place a beaker on the cup support. Observe the safety instructions on the package of the decalcifier.
  5. Fill the water tank with 0.1 l decalcifier and 0.5 l water and insert it into the coffee machine.
  6. Switch on the coffee machine.
  7. Press the "Small cup" and "Large cup" buttons simultaneously for at least 3 sec. The descaling mode is started (the buttons blink fast).
  8. Press the "Large cup" button, the pump starts.
  9. Let the entire descaling solution run through the system.
  10. Pour the descaling solution back into the water tank.
  11. Descale again: press the "Large cup" button and let the descaling solution run through the system again.
  12. Empty the beaker.
  13. Remove the filter from the capsule bay.
  14. Thoroughly rinse the water tank and fill it with fresh water.
  15. Place the beaker on the cup support.
  16. Press the "Large cup" button - the pump starts. Let the entire solution in the tank run through the system.
  17. Switch off the coffee machine. Descaling is completed.
  18. Clean the coffee machine.

7.2 Daily maintenance, cleaning

Step-by-step instructions for daily maintenance and cleaning:

  1. Eject capsule.
  2. Empty the capsule container.
  3. Empty the water tank and the drip tray.
  4. Clean the water tank and the drip tray.
  5. Fill the tank with fresh water.
  6. Reassemble the coffee machine.
  7. Press the "On/Off" button.
  8. Press the "Large cup" button and rinse the coffee outlet for 10 sec.
  9. Clean the coffee machine.

8 Spare parts

The following tables list the spare parts with their corresponding EFR numbers and designations.

Pos. EFR no. Designation Pos. EFR no. Designation
1 44291 Raised head screw, KST/PT 4x20, Torx-20 30 46845 Front cover 472 alu titan, print Krups
2 43227 Thermoblock-bracket 46849 Front cover 472 weiss, print Turmix
3 19799 Raised head screw, 4x8, hexagon socket including spring ring. 46867 Front cover 472 alu titan, print Turmix
4 21542 Safety-clip 5x10x21 mm 46863 Front cover 472 alu natural,, print Magimix
5 37341 Thermoblock TB2003/L 230V/1200W 46835 Front cover 472 rot, print Magimix
6 44718 NTC-temperature sensor complete. 46861 Front cover alu natural, print DeLonghi
7 5245 Spring ring M5 46830 Front cover red, print DeLonghi
8 43229 Damping element for thermoblock 46862 Front cover alu natural,, print Koenig
9 43232 Pump holder, black 46834 Front cover red, print Koenig
10 43230 Holding clip to position the pump 43307 Button illumination "Small/ large cup"
11 43231 Fluid-system support 472 43247 Floor black
12 43299 Light guide to the capsule container 395 Elastic buffers, white, 10x1.6 mm
13 43258 Support for the compact brewing unit (CBU) 24863 Safety screw, oval, KST/PT 3x12
14 43298 Torsion spring for the stop lever. 47820 Electronics complete 100 V Japan
15 43303 Stop lever 47822 Electronics compl. 230V (incl complete housing)
16 43234 Connector complete 47823 Electronics complete 120 V
17 42427 Cup cover natural, high-gloss 43285 Right cover
43284 Cup cover black, structured 7742 Cable strain relief, clickable
45429 Cup cover natural, transparent structured 44262 Mains cable black UL
18 43296 Elastic buffers for cup cover 44297 Mains cable black CEBEC
19 43771 "On/Off" button 44298 Mains cable black SEV
20 43308 Button illumination "On/Off" 47831 Mains cable black Japan
21 43261 Water tank incl. valve 48102 Mains cable black GB
22 43286 Left cover 43255 Side panel black
23 43287 Switch housing 46825 Side panel black, Alinghi
24 43246 Coffee tap 46829 Side panel black, America Cup
25 44850 Coffee outlet 13920 Hose, silicone white, Ø5/2x180 mm (flow meter)
26 43254 Capsule container 43065 Flow meter FHKSC12, 270 degrees, 4.5-24V DC, 5-13 mA
27 43297 Elastic buffers for cup support 43300 Cup tray gray
28 43302 Cup support 472 alu chromed, highgloss 43301 Cup tray alu, powder coated, M4 earthing
44856 Cup support 472 alu, coated gray 47502 Cup tray, coated, M4 earthing
29 43259 Drip tray 1565 O-ring, Ø5.28x1.78 mm, EPDM, black
30 45427 Front cover 472 carbon Alinghi 42570 90°-Pump connecting bracket
47503 Front cover 472 carbon, America Cup 5470 Holder clip Ø4x12 mm
46847 Front cover 472 weiss, print Nespresso 24374 O-ring, Ø3.4x1.9 mm, silicone /2-K (FEP)
46840 Front cover 472 rot, print Nespresso 43256 Rear panel, black
46866 Front cover 472 alu titan, print Nespresso 18526 Pump CP.04.098.0/ST/S/P 230V/50Hz/70W
46865 Front cover 472 white, print Krups
Pos. EFR no. Designation Pos. EFR no. Designation
49 15821 Hose FEP, Ø4/2,5x90 mm, pump / thermoblock 56 43257 Closing handle, high-gloss chrome plated
50 42572 Hose connection, V-shaped 55° 57 43253 Upper cover
51 37384 Holder clip, Ø5 mm 58 47185 Compact brewing unit without closing handle (CBU, Birdy)
52 43304 Angled hose, silicone, flow meter / pump 59 43288 Drip tray
53 24971 Hose cover, silicone, Ø8x1.75x125 mm, thermoblock / compact brewing unit 60 45538 Heat sink disk
54 29994 House PFA, Ø4/2.5x170 mm, Thermoblock / compact brewing unit 61 45686 Raised head screw KST/PT 2.2x 5, Torx-6, including spring ring
55 16052 Raised head screw, KST/PT 3x12, Torx-10 62 43771 On/Off switch, 16A, 125-250V AC
900 1228 Silicone-wire
900 44714 Silicone-wire
900 43188 Silicone-wire
900 43187 Silicone-wire
982 44081 Styropore EF 472

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