Introduction
Thank you for your trust and for purchasing our product. We have made every effort and are convinced that the product will meet your expectations.
This manual contains important information on the safety and operation of the device. If you have any questions after reading this manual, please contact NTEC Ltd.
Safety Information
- Protect from rain - use in covered areas.
- Do not immerse the control module in water.
- Do not step on, pull, bend, or bundle the cable.
- Do not drop the control unit or subject it to heavy loads.
- During charging, do not place the device near sources of high temperature.
- During charging, do not place the device in a car or in an enclosed space.
- Do not use the device at temperatures above its operating range of -30°C to +50°C.
- The charger can only be used if the power supply is equipped with a residual current device (RCD).
- Do not attempt to repair it yourself in case of failure.
- Do not use the device if the cable is damaged.
- The device is designed to charge electric vehicles only.
- Do not use the device with an extension cord.
- Do not put your fingers into the charging connector.
- If the device does not work, contact your dealer for repair or replacement.
Product Description
Illustration 1: Shows the Qoltec logo.
Control Module
The control module provides various settings and status indicators:
- Current Setting
- Charging Time
- Charging Delay Setting
- Charging State
- Charging Power
- Plug Temperature
- Charging Current
- Control Module Temperature
- Charging Voltage
Charger Status Indicator
Indicator | Charger Status |
---|---|
Blue Light | Electric vehicle not connected |
Green Light | Charging complete |
Colored Light | Charging |
Red Light | Error |
Yellow Light | Delayed Charging |
Features
- Temperature Control: A temperature sensor monitors the charger's operating temperature in real-time. If the temperature exceeds the safety threshold, the charger stops immediately. Once the temperature returns to normal, the charger automatically resumes operation.
- Automatic Error Repair: An intelligent chip automatically corrects common charging errors to ensure stable product operation.
- Safety: The product has undergone appropriate inspection to ensure the highest safety standards during charging for you and your car.
- Robust Casing: Made of polycarbonate, the casing is solid and reliable, tested for internal resistance.
- Current Regulation (model dependent): Adjust the charging current.
- Charging Start Delay: Set a delay for charging to start (1h / 2h / 5h / 8h).
- LCD Display: Shows charging time, temperature, and operating mode.
- Optional Wall Mounting: Wall mounting bracket available (model dependent).
- Cable Length: 5 m cable.
Information on Use
- When using the 16A charging mode, use a socket with a rated current of at least 16A. If using a standard 10A socket, set the amperage mode to a maximum of 10A. If the charger is damaged due to incorrect amperage setting, the warranty may be void.
- Do not place flammable materials, explosives, chemicals, or other dangerous substances near the device.
- Keep the charging connector clean. If it is dirty, wipe it with a clean, dry cloth. Do not touch the metal pins of the connector with your hand. Ensure the charger is not connected to the power supply or the vehicle.
- Do not use the charger if the cable is damaged, cracked, worn, or if its core is exposed. If you notice any of these anomalies, contact your dealer.
- Do not attempt to disassemble, repair, or modify the charger yourself. Improper handling can lead to equipment damage, leakage, or electric shock.
- In case of an anomaly during use, immediately disconnect the power supply.
- Use the charger under a canopy in case of precipitation. Protect from rain and snow.
- Children should not use or approach the device while it is charging due to the risk of injury.
- It is strictly forbidden to remove the charging plug from the socket without authorization during the charging process, due to the risk to the vehicle or user safety.
- Vehicles must not move during charging. Charging can only be performed when the vehicle is stationary. This rule applies to all types of vehicles.
Tips for Charging
- Ensure the electrical installation is equipped with a Type B residual current device (RCD).
- Connect the charger to a 230V power socket.
- (Optional) Set the charging delay by pressing the button with the clock icon.
- Set the desired amperage (button "A").
- Connect the charging cable to the vehicle.
- Monitor the progress on the LCD screen.
- When finished, first unplug the device from the vehicle, then from the power socket.
How to Start Charging
- Insert the plug firmly into the power socket.
Illustration 2: Shows inserting the charging plug into the power outlet. Ensure the power socket complies with national standards and has a current of 16A.
- Press the [A] button to switch to the charging current mode, press the [Clock] button to program the charging delay.
Illustration 3: Shows pressing buttons [A] and [Horloge] on the charger.
- Gently pull the cap and fully insert the charging plug into the vehicle's socket.
Figure 4: Shows inserting the charging plug into the vehicle's charging port. Ensure the charging plug is fully inserted until you hear a click.
- The device starts charging.
Current Setting
Press the [A] button -> Change the current mode.
- The mode can be activated by pressing the [A] button when the charger is on and no car is connected.
- The 16A unit supports four current modes: 8A, 10A, 13A, and 16A.
- The 32A device supports four current modes: 16A, 20A, 24A, and 32A.
Charging Delay Setting
Press [Clock] -> Set the time.
Illustration 5: Shows the charger's display with the clock icon for setting charging delay.
The mode can be activated by pressing the [Clock] button when the charger is on and no car is connected.
The charging delay increases by one hour each time the [Clock] button is pressed. The maximum delay is 8 hours.
How to Stop Charging
- Press the button and unplug the charging plug.
- Close the vehicle's socket cover and secure the charging plug's protective cap.
- Unplug the plug from the power socket.
- Place the charger in the bag.
* Some car models lock the charging port when the vehicle is powered on (turn off the vehicle before removing the charging plug).
LCD Screen Description
- Start-up (Figure 6)
Figure 6: Shows the charger's LCD displaying "WELCOME" with "RealVolt:242V".
- Car disconnected (Illustration 7)
Illustration 7: Shows the LCD display in "Ready" state, with parameters like "RealVolt: 240 V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 27.5 C", "RealPower: 0.0 Kw", "Plug Temp: 26.0 C", "CHARGING TIME: 00:00:10", "CHARGING TIME DELAY SETTING: 00".
- Charging (Figure 8)
Figure 8: Shows the LCD display in "Charging" state, similar parameters as Diagram 7 but with "Charging" indicated.
- Scheduled Charging (Illustration 9)
Illustration 9: Shows the LCD display in "Scheduled Charging" state, similar parameters.
- Error (Illustration 10)
Illustration 10: Shows the LCD display in "Error" state, with parameters and an orange car icon.
In case of error (Error A, Error B... Error H) during charging, you must first familiarize yourself with the possible causes and check the recommended solutions, then contact NTEC sp. z o.o. after-sales service.
Troubleshooting
Error Code | Safety Devices | Recommended Solution |
---|---|---|
Error - A | Protection against thermal overload | 1. Verify that the current mode is correct. (2) Disconnect the electric vehicle charging plug and the power supply, then try again after the charger has cooled down. If the error persists, contact your dealer. |
Error - B | Protection against short circuits (CP) | 1. Disconnect the EV charging plug and the power supply, then reconnect the power supply. 2. If Error - B does not appear on the LCD screen, there is a CP short circuit on the car side. 3. If Error - B still appears on the LCD screen, contact your dealer. |
Error - C | Protection against overvoltage | 1. Check if the supply voltage exceeds the authorized voltage. 2. If the voltage at the socket is too high, wait for the supply voltage to return to normal. 3. If the voltage at the power supply is correct, but the charger still displays Error - C, contact your dealer. |
Error - D | Protection against undervoltage | 1. Verify that the supply voltage is not below the authorized voltage. 2. If the voltage at the socket is too low, wait for the supply voltage to return to normal. 3. If the voltage at the power supply is correct, but the charger still displays Error - D, contact your dealer. |
Error - F | Protection against short circuits | 1. Disconnect the EV charging plug and the power supply, then reconnect the power supply. 2. If Error - F does not appear on the LCD screen, there is a CP short circuit on the car side. 3. If Error - F still appears on the LCD screen, contact your dealer. |
Error - G | Protection against leakage | 1. Disconnect the EV charging plug and the power supply, then reconnect the power supply. 2. If Error - G does not appear on the LCD screen, there is a current leakage on the car side. 3. If Error - G still appears on the LCD screen, contact your dealer. |
Error - H | Others | Contact your dealer |
Conservation
- Keep the charger clean by using a soft, dry cloth to remove dust and dirt. Do not use chemicals.
- Regularly check that the power cables and connectors are not damaged (abrasion, cracks, or loose connections).
- Ensure that the ventilation openings are clean and unobstructed to ensure adequate cooling.
- Avoid contact with water or other liquids to prevent electrical damage.
Disposal and Warranty Information
Disposal
This product is subject to regulations concerning the disposal of electrical and electronic equipment (WEEE). Return it to a collection point for electrical and electronic waste that ensures safe recycling in accordance with GPSR standards. Check where the nearest electrical and electronic waste collection points are located. If you have questions regarding disposal, contact the manufacturer or an authorized service center.
Warranty and Maintenance Information
The product is covered by a manufacturer's warranty for 24 months from the date of purchase. The warranty covers all material and manufacturing defects. In case of a problem with your device, please contact our after-sales service for fast and professional service. The warranty does not cover damage resulting from misuse, drops, mechanical damage, unauthorized repairs, or attempted disassembly.
Diagram Descriptions
Diagram 1 (Page 11): A comprehensive diagram showing the LCD screen with various parameters: "CURRENT SETTING" (16A), "CHARGING TIME" (00:00:10), "CHARGING TIME DELAY SETTING" (00), "CHARGING STATE" (Charging), "CHARGING POWER" (0.0 Kw), "CHARGING CURRENT" (0.0 A), "CONTROL MODULE TEMPERATURE" (24.5 C), "CHARGING VOLTAGE" (240 V), "PLUG TEMPERATURE" (23.5 C), "Energy" (16.5Kw/h). It also labels "CHARGING POWER" and "CHARGING VOLTAGE" separately.
Diagram 2 (Page 11): Shows two types of sockets: "16A Socket" for models 52470, 52476 and a different socket type for models 52471, 52477, 52475, 52478. Arrows indicate connection.
Diagram 3 (Page 11): Illustrates the action of connecting the charging cable to the vehicle, showing a hand holding the connector and inserting it.
Diagram 4 (Page 11): Shows the vehicle's charging port cover being opened and the charging plug being inserted.
Diagram 5 (Page 11): Shows the portable charger unit itself, with buttons and a display.
Diagram 6 (Page 12): Shows the charger's LCD displaying "WELCOME" with "RealVolt:242V".
Diagram 7 (Page 12): Shows the LCD display in "Ready" state, with parameters like "RealVolt: 240 V", "Energy: 16.5Kw/h", "RealCurr: 0.0 A", "Maintemp: 27.5 C", "RealPower: 0.0 Kw", "Plug Temp: 26.0 C", "CHARGING TIME: 00:00:10", "CHARGING TIME DELAY SETTING: 00".
Diagram 8 (Page 12): Shows the LCD display in "Charging" state, similar parameters as Diagram 7 but with "Charging" indicated.
Diagram 9 (Page 12): Shows the LCD display in "Scheduled Charging" state, similar parameters.
Diagram 10 (Page 12): Shows the LCD display in "Error" state, with parameters and an orange car icon.