Welcome
Thank you for purchasing a JLab Audio product. We take pride in our products and are always here to support you.
Product Warranty: All warranty claims are subject to JLab Audio's approval and sole discretion. Please retain your proof of purchase for warranty service.
Contact Us: Reach us at support@jlabaudio.com or visit intl.jlabaudio.com/contact.
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For product updates, usage tips, and FAQs, visit intl.jlabaudio.com/register.
Getting Started: Initial Setup
1. Automatic Earbud Connection
A. Remove the earbuds from the charging case and peel off the protective stickers.
B. Press and hold the power button on both earbuds for 2 seconds to turn them on. The left earbud will turn solid white, and the right earbud will flash blue/white, indicating they are ready to pair with your device.
2. Connect to Bluetooth
In your device's settings menu, select "JLab Epic Air Sport". A solid white light and two audible beeps will confirm your connection.
Visual Description: A smartphone screen displays Bluetooth settings, with "JLab Epic Air Sport" selected and showing "Connected".
Pairing a New or Additional Bluetooth Device
Turn off Bluetooth on any previously connected device. Turn on Bluetooth on your new device. Remove the earbuds from the charging case. They will automatically enter Bluetooth pairing mode. Select "JLab Epic Air Sport" in your device's settings to connect.
Package Contents
Earbuds
Includes left and right earbuds with touch sensors and power buttons.
Eartips
A variety of eartips are provided for a secure and comfortable fit:
- Standard
- Shallow
- Cloud Foam
- Double Flange
- Triple Flange
Charging Case
Features a USB charging output for charging other devices, a charging indicator light, and a USB charging input port.
Controls
Left Earbud Touch Sensor
- Volume Down: Tap once. ?⬇️
- Activate Siri or OK Google (Android): Double tap. ?️
- Previous Track: Press and hold for 1 second. ⏪
- Change EQ: Triple tap. ?️
- Power On: Press and hold for 3 seconds. ⚡⬆️
Right Earbud Touch Sensor
- Volume Up: Tap once. ?⬆️
- Play/Pause: Double tap. ▶️/⏸️
- Next Track: Press and hold for 1 second. ⏩
- Answer Call: Tap once. ?✔️
- End Call: Double tap. ?❌
- Reject Incoming Call: Press and hold for 2 seconds. ??
- BE AWARE On/Off: Triple tap. ?
Equalizer (EQ) Modes
Triple-tap the left earbud to cycle through three EQ settings. You will hear an audible prompt for each mode:
- JLab Signature: (One beep) Amplified JLab C3™™ sound with boosted vocals and bass.
- Balanced: (Two beeps) Even sound with enhanced clarity, no extra sound effects.
- Bass Boost: (Three beeps) Sound with boosted bass and sub-bass frequencies.
Sound Prompts
- Power On: Chime
- Bluetooth Connection: Beep x2
- Low Battery: "Low Battery" (under 20%)
- Power Off: Chime
Note: The original document included Japanese text for sound prompts. The English translations are provided here.
Auto Power On/Off
The earbuds automatically turn off when placed in the charging case and begin charging. A blue light indicates charging is in progress; this light turns off when fully charged.
When you remove the earbuds from the case, they automatically power on and reconnect to your device.
Visual Description: An image shows the right earbud charging in the case, indicated by a blue light.
Charging the Case
Connect the Epic Air Sport to a computer or USB 5V 1A (or less) power source using the included USB cable.
Visual Description: A diagram shows the charging case connected to a USB power source with indicators for 25%, 50%, 75%, and 100% charge levels.
Charging Indicator: The white light on the case blinks while charging and remains solid white when fully charged.
Fit
Follow these steps for a secure fit:
- Place the earbud in your ear.
- Gently rotate the earbud backwards to secure the ear hook.
- Ensure the eartip creates a seal in your ear canal.
Visual Description: Three diagrams illustrate the process of inserting and securing the earbud in the ear.
Troubleshooting
No Sound from Left Earbud or Connection Lost (Manual Reset)
- On your Bluetooth device's settings menu, delete "Epic Air Sport". (See Diagram A)
- With both earbuds in the charging case, press the button on ONE earbud 4 times quickly. The lights will flash blue 4 times, then remain solid blue. Place the earbuds back into the charging case. (See Diagram C1)
- Repeat step 2 for the OTHER earbud. Press the button 4 times quickly. The lights will flash blue 4 times, then remain solid blue. (See Diagram C2)
- Remove both earbuds from the charging case, keeping them at least 5cm (2 inches) apart. Wait until the left earbud turns solid white and the right earbud flashes blue/white. They are now ready to pair with your Bluetooth device.
Cannot Connect / Reconnect to Bluetooth Device
- On your Bluetooth device's settings menu, delete "Epic Air Sport". (See Diagram A)
- Turn Bluetooth off and then on again on your device. (See Diagram B)
- Remove the earbuds from the charging case. Wait for the left earbud to turn solid white and the right earbud to flash blue/white.
- Select "JLab Epic Air Sport" in your device's settings to reconnect.
Visual Description: Diagrams A, B, C1, and C2 illustrate the troubleshooting steps, showing phone settings and earbud indicator lights.
Video Guide: For video instructions, visit INTL.JLABAUDIO.COM/MANUALS.
Quick Tips
- Bluetooth connection can be established by the right earbud. For the most stable connection, keep your device near your right pocket.
- If you wish to use only one earbud, you must use the right earbud, as it is the main Bluetooth connection.
- Selecting the correct eartips ensures the driver is properly sealed, greatly improving sound quality. Try all eartips for the best possible sound.
- Only one Bluetooth device can be connected at a time. Turn off Bluetooth on any unwanted devices and turn on Bluetooth for your desired device to connect.
Warnings
- Ensure earbuds are completely dry before placing them in the charging case.
- Earbuds that are wet or sweaty can damage the charging case. Damage caused by moisture or sweat is not covered by warranty.
- Do not deform the ear hooks. The ear hooks are made of flexible silicone material but contain a solid structure, such as an antenna, inside. Over-bending the ear hooks can damage the antenna and cause malfunction.
Visual Description: Diagrams show an earbud being dried and a warning about deforming the ear hook.
Precautions
- Avoid getting moisture or liquid into the earbud tips or charging port connections.
- Avoid extreme heat, cold, and humidity.
- Do not drop or apply excessive force to the earbuds. Do not pull cables forcefully, apply excessive pressure, or bend/fold them.
- Earwax may accumulate on the earbud tips, causing reduced sound quality. Carefully remove earwax using a cotton swab or other small tools to improve sound quality.
- If you experience discomfort or pain during use, reduce the volume or temporarily discontinue use.
- If you continue to experience discomfort, stop using the product and consult a medical professional.
- We recommend treating your earbuds with care, similar to how you would treat sunglasses. Store them in a safe place when not in use.
JLab Audio App & Burn-in Tool
Enhance your listening experience with the JLab Audio app and Burn-in Tool. Download it from the App Store or Google Play.
Visual Description: Icons for the Apple App Store and Google Play Store are displayed.
Visit INTL.JLABAUDIO.COM for more information.
