GIGABYTE M27UP / M27UP ICE Gaming Monitor User Manual

Introduction

Package Contents

The following items are included in the box. If any items are missing, please contact your local dealer.

• Monitor
• Monitor Stand
• Stand Base
• Power Cable
• HDMI Cable
• DP Cable
• USB Cable
• Cable Clip
• Warranty Card
• Quick Start Guide

Note: Keep the original packaging and packing materials for future transportation needs.

Product Overview

Front View

The front of the monitor features:

• 1. LED Power
• 2. Control Button
• 3. KVM Switch
• 4. Tactile Switch

Rear View

The rear of the monitor includes the following ports and features:

• 1. AC IN Socket
• 2. HDMI Ports (x2)
• 3. DisplayPort
• 4. USB Type-C Port
• 5. USB upstream Port
• 6. USB 3.2 Ports (x3)
• 7. Earphone Socket
• 8. Kensington Lock

Using the Device

Powering On/Off

Powering On

1. Connect one end of the power cable to the AC IN socket on the back of the monitor.
2. Connect the other end of the power cable to a power outlet.
3. Press the Control Button to turn on the monitor. The Power LED will light up white, indicating the monitor is ready for use.

Powering Off

Press and hold the Control Button for 2 seconds to turn off the monitor.

Note: If the Main Menu appears on the screen, you can also turn off the monitor by moving the Control Button down and selecting "Power Off". Refer to page 9.

Operations

Quick Switch Menu

By default, the Control Button is assigned specific functions. For information on changing preset functions, refer to the "Quick Switch" section on page 18.

To access the Quick Switch functions:

• Move the Control Button up (⬆️) to enter the Black Equalizer 2.0 menu. Use the Control Button up/down (⬆️/⬇️) to adjust settings and press the Control Button to confirm.
• Move the Control Button down (⬇️) to enter the Picture Mode menu. Use the Control Button up/down (⬆️/⬇️) to select your desired option and press the Control Button to confirm.
• Move the Control Button left (⬅️) to enter the Volume menu. Use the Control Button up/down (⬆️/⬇️) to select your desired volume and press the Control Button to confirm.
• Move the Control Button right (➡️) to enter the Input menu. Refer to the "Input Source Selection" section.

Note: To close the Quick Switch menu, move the Control Button left (⬅️).

Function Button Guide

Press the Control Button to display the Main Menu.

• Settings: Access various monitor settings.
• KVM (Multi Task): Manage KVM switch functionality.
• Game Assist: Access gaming-related features.
• Exit: Close the current menu.
• Power Off: Turn off the monitor.

Use the Control Button (up/down/left/right) to navigate through functions and configure settings.

KVM

When the Main Menu is displayed, move the Control Button left (⬅️) to enter the KVM menu.

KVM Switch

Switch input sources connected to USB-B or Type-C connections within the KVM Wizard settings. If multiple input signals are connected, a message will appear after the system detects a USB Type-C input signal. To switch to the USB Type-C input source, simply press the KVM button or the Control Button. If no input signal is present from the currently selected source, the system will revert to the previously connected input source.

Note: This option is disabled if the KVM function is turned off (KVM OFF).

KVM Wizard

Configure KVM-related settings. First, set the input source to be linked with the USB Type-B connection, followed by the USB Type-C connection.

KVM ON/OFF

• Select ON to enable the KVM function. When the system detects a USB Type-C input signal, a message will appear on the screen. Press the KVM button or the Control Button to switch to the USB Type-C input source.
• Note: When the KVM function is enabled, "KVM ON" will be displayed on the left panel.
• Select OFF to disable the KVM function.
• Note: When the KVM function is disabled, "KVM OFF" will be displayed on the left panel.

KVM Reset

Resets KVM settings to default. This includes:

• HDMI 1 input source linked with USB Type-B connection.
• USB Type-C input source linked with USB Type-C connection.
• KVM ON/OFF function set to ON.

Game Assist

When the Main Menu is displayed, move the Control Button right (➡️) to enter the Game Assist menu.

• GAME INFO: Enable/disable gaming information displayed on the screen.
• Crosshair: Select the type of aiming reticle to assist with aiming.
• Tactical Switch 3.0: Configure the functions of the Tactical Switch button.
• Dual Mode (default): Adjust screen display size and resolution to the specified options.
• Note: Please close full-screen display applications before enabling Resolution Switch.
• Function: Select other functions for the Tactical Switch. Only one function can be selected at a time.
• Eagle Eye: Enable/disable a window that can magnify specific areas of the screen and adjust related settings.
• Night Vision: Enable/disable night vision to clarify targets in low-light conditions.
• Flash Dimming: Enable/disable to suppress screen brightness from strong flickering light.

Configuring Device Settings

When the Main Menu is displayed, move the Control Button up (⬆️) to enter the Settings menu.

• Exit: Exit the current menu.
• Move/Adjust: Navigate and adjust settings.
• Enter/Confirm: Confirm selections.

Gaming Settings

Configure game-related settings.

Picture Settings

Configure picture-related settings.

Display Settings

Configure display-related settings.

PIP/PBP Settings

Configure Picture-In-Picture and Picture-By-Picture settings.

Note: The PIP/PBP function cannot be enabled when receiving HDR and VRR signals.

System Settings

Configure system-related settings.

Language Settings

Select the desired language for the OSD menu.

Reset All

Restore the monitor to factory default settings.

Appendix

Specifications

Supported Timing Lists

This table lists the supported resolutions and refresh rates for each input.

Supported Timing Lists (PIP/PBP)

This table lists the supported resolutions and refresh rates for Picture-in-Picture (PIP) and Picture-by-Picture (PBP) modes.

Troubleshooting

Note: If the problem persists, please contact customer service for further assistance.

Basic Care

• Wipe the screen with a soft, lint-free cloth to remove dust residue.
• Spray or apply cleaning fluid onto a soft cloth. Then, gently clean the screen with the damp cloth.
• Note: Ensure the cloth is damp, but not wet.
• When wiping, avoid applying excessive pressure to the screen.
• Cleaners that are acidic or abrasive may damage the screen.

GIGABYTE Service Information

For more service information, please visit the official GIGABYTE website: https://www.gigabyte.com/

Safety Information

Safety Precautions

Read the following Safety Precautions before using the monitor.

• Only use accessories supplied with the monitor or recommended by the manufacturer.
• Store the plastic packaging bag of the product out of the reach of children.
• Before connecting the monitor to a power outlet, ensure the power cable voltage rating matches the power specifications in your country.
• The power cable plug must be connected to a power outlet with the correct cable and ground.
• Do not touch the plug with wet hands, as this may cause electric shock.
• Place the monitor in a stable and well-ventilated location.
• Do not place the monitor near heat sources such as electric radiators or direct sunlight.
• The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any object.
• Do not use the monitor near water, beverages, or any type of liquid. Failure to do so may result in electric shock or damage to the monitor.
• Be sure to unplug the monitor from the power outlet before cleaning.
• As the screen surface is easily scratched, avoid touching the surface with hard or sharp objects.
• Use a soft, lint-free cloth instead of tissues to wipe the screen. You may use glass cleaner to clean the monitor if necessary. However, never spray cleaner directly onto the screen.
• Unplug the power cable if the monitor is not used for a long period.
• Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions

The product may fall, causing serious injury or death. To prevent injury, this product must be securely installed to the floor/wall according to the installation instructions. Many injuries, especially to children, can be avoided by taking simple precautions such as:

• ALWAYS use the stand or mounting method recommended by the product manufacturer.
• ALWAYS use furniture that can safely support the product.
• ALWAYS ensure the product does not overhang the supporting furniture's edge.
• ALWAYS educate children about the dangers of climbing furniture to reach products or their controls.
• ALWAYS route cables and cords connected to your product so that they cannot be tripped over, pulled, or caught.
• NEVER place the product in an unstable location.
• NEVER place the product on top of tall furniture (e.g., a cabinet or bookcase) without anchoring both the furniture and the product to a suitable support.
• NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
• NEVER place objects that may entice children to climb, such as toys and remote controls, on top of the product or furniture where the product is placed.
• If existing products are to be retained and moved, consider the same precautions as above to apply.
• To prevent personal injury or product damage caused by tipping due to earthquakes or other shocks, ensure the product is installed in a stable location and take measures to prevent it from falling.

User Comfort Recommendations

This monitor adopts Flicker-Free technology, which eliminates visible screen flickering and prevents user eye strain and fatigue. Here are some tips for comfortable monitor viewing:

• Maintain a minimum distance of 50 to 75cm (20″ to 30″) between your eyes and the monitor.
• A general guideline is to position the monitor so that the top of the screen is at or slightly below your eye level when sitting comfortably.
• Use adequate lighting for the type of work you are doing.
• Take regular and frequent breaks (at least 10 minutes) every half hour.
• During breaks, periodically shift your gaze away from the monitor screen and focus on a distant object for at least 20 seconds.
• Eye exercises can help reduce eye strain. Repeat these exercises as often as possible: (1) look up and down (2) slowly rotate your eyes (3) move your eyes diagonally.

This model has passed TÜV Rheinland Flicker-Free and Low Blue Light verification. To learn more: https://www.gigabyte.com/tw/Support/FAQ/4310

Regulatory Information

United States of America, Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union (EU) CE Declaration of Conformity

This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU) 2015/863 amendment of Annex II. Compliance with these directives is assessed using applicable European Harmonised Standards.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement

GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.

European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement

GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.

WEEE Symbol Statement

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure. For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.

End of Life Directives-Recycling

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.

CE Déclaration de Conformité

This apparatus is compliant with the following EU directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, Eco-design Directive 2009/125/CE, RoHS Directive 2011/65/UE & Directive (EU) 2015/863 amending Annex II. Conformity with these directives is assessed using applicable European harmonised standards.

CE Overensstemmelseserklæring

This device complies with the following EU directives: EMC Directive 2014/30/EC, LVD Directive 2014/35/EC, Eco-design Directive 2009/125/EF, RoHS Directive 2011/65/EU & Directive (EU) 2015/863 amending Annex II. Compliance with these directives is assessed using applicable European harmonised standards.

CE Vyhlásenie o zhode

This product complies with the following applicable EU directives: EU Directive 2014/30/ES for electromagnetic compatibility, Directive 2014/35/ES on Low Voltage (LVD), Directive 2009/125/ES for eco-design, EU RoHS Directive 2011/65/EÚ & EU Directive (EU) 2015/863 amending Annex II. Compliance with these directives is assessed using the relevant harmonised European standards.

CE Vaatimustenmukaisuusvakuutus

This product is compliant with the following EU directives: EMC Directive 2014/30/EY, LVD Directive 2014/35/EY, Eco-design Directive 2009/125/EY, RoHS Directive 2011/65/EU & Directive (EU) 2015/863 amending Annex II. Conformity with these directives is assessed using the applicable harmonised European standards.

CE Försäkran om överensstämmelse

This product complies with the following directives: Directive on Electromagnetic compatibility 2014/30/EU, Low-voltage Directive 2014/35/EU, Eco-design Directive 2009/125/EG, Directive RoHS 2011/65/EU and Directive (EU) 2015/863 amending Annex II. Compliance with these directives is assessed using the applicable harmonised European standards.

CE Conformiteitsverklaring

This product complies with the following applicable EU directives: EMC Directive 2014/30/EG, Low-voltage Directive 2014/35/EU, Eco-design Directive 2009/125/EG, G RoHS Directive 2011/65/EG & Directive (EU) 2015/863 amending Annex II. Compliance with these directives is assessed using the applicable European harmonised standards.

CE Vyhlásenie o zhode

This device complies with the following directives: Electromagnetic compatibility directive 2014/30/EU, Low voltage directive 2014/35/EU, Energy-related products directive 2009/125/ES, RoHS directive 2011/65/EU & EU Directive (EU) 2015/863 amending Annex II. Compliance with these directives is assessed using the relevant harmonised European standards.

India RoHS

This product complies with the “India E-waste (Management and Handling) Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Japan Class 1 Equipment Statement

For Safe Use:

• Always connect the grounding connection before connecting the power plug to the power source.
• Also, if you disconnect the grounding connection, always disconnect the power plug from the power source first.
• Use the supplied power cord set with the product.
• Do not use the supplied power cord set with other products.

Japan VCCI Class B Statement

About Class B VCCI Standard: This is a Class B information technology device. Although this device is intended for use in a home environment, it may cause radio or television reception interference when used in close proximity to radio or television receivers. Please follow the instructions in the user manual for correct operation.

China RoHS Compliance Statement

China RoHS Compliance Statement: In accordance with the "Management Regulations on the Recycling and Disposal of Waste Electrical and Electronic Products" of China, please comply with relevant laws and regulations for the disposal of waste electrical and electronic products when the user no longer needs this product or the product's lifespan ends. Hand over the product to local recycling companies with national qualifications for disposal.

Environment-friendly use period

This symbol indicates the period (ten years) within which the hazardous substances contained in the electronic product will not leak or cause pollution. This period is the time during which the user can normally use the electronic product without causing serious pollution to the environment or serious harm to personal safety or property.

Names and Contents of Hazardous Substances in Products:

This table is prepared in accordance with SJ/T 11364.

○: Indicates that the content of this hazardous substance in all homogeneous materials of this part is below the limit requirement specified in GB/T 26572.

×: Indicates that the content of this hazardous substance in at least one homogeneous material of this part exceeds the limit requirement specified in GB/T 26572.