GIGABYTE G34WQC Gaming Monitor User Guide

Copyright

Disclaimer

Information in this manual is protected by copyright laws and is the property of GIGABYTE. Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE's prior written permission.

In order to assist in the use of this monitor, carefully read the User Guide. For more information, check on our website at: https://www.gigabyte.com

Safety Information

Regulatory Notices

United States of America, Federal Communications Commission Statement

Supplier's Declaration of Conformity

47 CFR § 2.1077 Compliance Information

Product Name: LCD monitor
Trade Name: GIGABYTE
Model Number: G34WQC

Responsible Party – U.S. Contact Information: G.B.T. Inc.
Address: 17358 Railroad street, City Of Industry, CA91748
Tel.: 1-626-854-9338
Internet contact information: https://www.gigabyte.com

FCC Compliance Statement:

This device complies with Part 15 of the FCC Rules, Subpart B, Unintentional Radiators. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d' Industrie Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union (EU) CE Declaration of Conformity

This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the 2015/863 Statement. This product has been tested and found to comply with all essential requirements of the Directives.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement

GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, GIGABYTE is continuing its efforts to develop products that do not use internationally banned toxic chemicals.

European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement

GIGABYTE will fulfill the national laws as interpreted from the 2012/19/ EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.

WEEE Symbol Statement

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.

For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.

End of Life Directives-Recycling

Dclaration de Conformit aux Directives de l'Union europenne (UE)

Cet appareil portant la marque CE est conforme aux directives de l'UE suivantes: directive Compatibilit Electromagntique 2014/30/UE, directive Basse Tension 2014/35/UE, directive 2009/125/CE en matire d'coconception, la directive RoHS II 2011/65/UE & la dclaration 2015/863. La conformit ces directives est value sur la base des normes europennes harmonises applicables.

European Union (EU) CE-Konformittserklrung

Dieses Produkte mit CE-Kennzeichnung erfllen folgenden EURichtlinien: EMV-Richtlinie 2014/30/EU, Niederspannungsrichtlinie 2014/30/EU, kodesign-Richtlinie 2009/125/EC, RoHS-Richtlinie 2011/65/EU erfllt und die 2015/863 Erklrung. Die Konformitt mit diesen Richtlinien wird unter Verwendung der entsprechenden Standards zurEuropischen Normierung beurteilt.

CE declarao de conformidade

Este producto que llevan la marca CE cumplen con las siguientes Directivas de la Unin Europea: Directiva EMC 2014/30/EU, Directiva de bajo voltaje 2014/35/EU, Directiva de Ecodiseo 2009/125/EC, Directiva RoHS 2011/65/EU y la Declaracin 2015/863. El cumplimiento de estas directivas se evala mediante las normas europeas armonizadas.

CE Declaracin de conformidad

Dichiarazione di conformit

I prodotti con il marchio CE sono conformi con una o pi delle seguenti Direttive UE, come applicabile: Direttiva EMC 2014/30/UE, Direttiva sulla bassa tensione 2014/35/UE, Direttiva Ecodesign EMC 2009/125/EC, Direttiva RoHS 2011/65/EU e Dichiarazione 2015/863. La conformit con tali direttive viene valutata utilizzando gli Standard europei armonizzati applicabili.

Deklaracja zgodnoci UE Unii Europejskiej

Urządzenie jest zgodne z następującymi dyrektywami: Dyrektywa kompatybilności elektromagnetycznej 2014/30/UE, Dyrektywa niskonapięciowej 2014/35/UE, Dyrektywa ErP 2009/125/WE, Dyrektywa RoHS 2011/65/UE i dyrektywa2015/863. Niniejsze urządzenie zostało poddane testom i stwierdzono jego zgodność z wymaganiami dyrektywy.

ES Prohlsen o shodě

Toto zařízení splňuje požadavky Směrnice o Elektromagnetické kompatibilitě 2014/30/EU, Směrnice o Nízkém napětí 2014/35/EU, Směrnice ErP 2009/125/ES, Směrnice RoHS 2011/65/EU a 2015/863. Tento produkt byl testován a bylo shledáno, že splňuje všechny základní požadavky směrnic.

EK megfelelőségi nyilatkozata

A termék megfelelnek az alábbi irányelvek és szabványok követelményeinek, azok a kiállításidőpontjában érvényes, aktuális változatában: EMC irányelv 2014/30/EU, Kisfeszültségű villamos berendezésekre vonatkozó irányelv2014/35/EU, Környezetbarát tervezésről szóló irányelv 2009/125/EK, RoHS irányelv 2011/65/EU és 2015/863.

Δήλωση συμμόρφωσης ΕΕ

Είναι σε συμμόρφωση με τις διατάξεις των παρακάτω Οδηγιών της Ευρωπαϊκής Κοινότητας: Οδηγία 2014/30/ΕΕ σχετικά με την ηλεκτρομαγνητική συμβατότητα, Οοδηγία χαμηλή τάση 2014/35/EU, Οδηγία 2009/125/ΕΚ σχετικά με τον οικολογικό σχεδιασμό, Οδηγία RoHS 2011/65/ΕΕ και 2015/863. Η συμμόρφωση με αυτές τις οδηγίες αξιολογείται χρησιμοποιώντας τα ισχύοντα εναρμονισμένα ευρωπαϊκά πρότυπα.

Japan Class 01 Equipment Statement

安全にご使用いただくために
接地接続は必ず電源プラグを電源につなぐ前に行って下さい。
また、接地接続を外す場合は、必ず電源プラグを電源から切り離してから行って下さい。

Japan VCCI Class B Statement

クラス B VCCI 基準について

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

VCCI-B

China RoHS Compliance Statement

中国《废弃电器电子产品回收处理管理条例》提示性说明
为了更好地关爱及保护地球,当用户不再需要此产品或产品寿命终止时,请遵守国家废弃电器电子产品回收处理相关法律法规,将其交给当地具有国家认可的回收处理资质的厂商进行回收处理。

环保使用期限

Environment-friendly Use Period

[Environment-friendly use period symbol: 10 years] 此标识指期限(十年),电子电气产品中含有的有害物质不会发生外泄或突变、电子电气产品用户正常使用该电子电气产品不会对环境造成严重污染或对其人身、财产造成严重损害的期限。

产品中有害物质的名称及含量:

部件名称	有害物质	铅 (Pb)	汞 (Hg)	镉 (Cd)	六价铬 (Cr+6)	多溴联苯 (PBB)
印刷电路板及其电子组件	X	○	○	○	○	○
液晶面板	X	○	○	○	○	○
外壳	○	○	○	○	○	○
外部信号连接头及线材	X	○	○	○	○	○

本表格依据 SJ/T 11364的规定编制。
○:表示该有害物质在该部件所有均质材料中的含量均在GB/T 26572 规定的限量要求以下。
X:表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。

HDMI HDMI 高清晰度多媒体接口以及HDMI 标志是 HDMI Licensing Administrator, Inc. 在美国和其他国家的商标或注册商标。

Declaration of the Presence Condition of the Restricted Substances Marking

設備名稱:液晶顯示器,型號(型式): G34WQC

單元 Unit	鉛 Lead (Pb)	汞 Mer- cury (Hg)	鎘 Cadmium (Cd)	六價鉻 Hexava- lent chromium (Cr+6)	多溴聯苯 Poly- brominated biphenyls (PBB)	多溴二苯醚 Polybrominat- ed (PBDE)
塑料外框	○	○	○	○	○	○
後殼	-	○	○	○	○	○
液晶面板	-	○	○	○	○	○
電路板組件	-	○	○	○	○	○
底座	-	○	○	○	○	○
電源線	-	○	○	○	○	○
其他線材	-	○	○	○	○	○

備考 1.“超出 0.1 wt %”及“超出 0.01 wt %”係指限用物質之百分比含量超出百分比含量基準值。
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

備考2.“○”係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2: "○" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence .

備考3.“-”係指該項限用物質為排除項目。
Note 3: "-" indicates that the restricted substance corresponds to the exemption

Safety Precautions

Read through the following Safety Precautions before using the monitor.

Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
The power cord plug must be connected to a properly wired and grounded power outlet.
Do not touch the plug with wet hands, otherwise easily cause electric shock.
Place the monitor in a stable and well-ventilated place.
Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
Make sure to unplug the monitor from the power outlet before cleaning.
As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
Disconnect the power cable if the monitor is not being used for a long period of time.
Do not attempt to disassemble or repair the monitor yourself.

INTRODUCTION

Unpacking

Open the upper cover of the packaging box. Then observe the unpacking label attached on the inner cover.
Making sure the box is in the correct orientation, carefully lay the box on the stable surface.
Open the inner cover.
Grab the EPS foam assembly (through the openings) to pull it out of the box.

Diagram description: The process shows opening a box, revealing foam packaging, and then lifting the foam assembly out.

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Monitor
Monitor Base
Stand
Power Cable
DP Cable
HDMI cable
Warranty Card
Quick Start Guide

Note: Please keep the packaging box and packing materials for future transportation of the monitor.

Product Overview

Diagram description: An illustration of the rear of the monitor, highlighting the 'Power LED' indicator.

GETTING STARTED

Installing the Monitor Base

Place the monitor on the lower EPS foam, with the screen facing down.
Align the monitor base with the two guide pins underneath the stand. Then install the base onto the stand.
Lift the monitor to an upright position and place it on a table. The monitor's height may be adjusted after item 1 and item 2 shown in the figure are removed.

Diagram description: Shows attaching the monitor base to the stand and then lifting the monitor upright, indicating height adjustment capability.

Adjusting the Viewing Angle

Note: Hold the monitor base so that the screen does not topple when you make the adjustment.

Adjusting the Tilt Angle

Tilt the screen forward or backward to the desired viewing angle (-5° to 20°).

Diagram description: Shows the monitor tilting forward and backward, with angle indicators for -5° and 20°.

Adjusting the Screen Orientation

Raise the screen to the maximum height (100 mm).

Diagram description: Shows the monitor being raised to its maximum height, with a 100 mm indicator.

Installing a Wall-Mount Bracket (Optional)

Use only the 100 x 100 mm wall mount kit recommended by the manufacturer.

Place the monitor on the lower EPS foam, with the screen facing down.
Push the locking clips inward to detach the stand from the monitor.
Attach the mounting bracket to the mounting holes at the rear of the monitor. Then use the screws to secure the bracket in place.

Diagram description: Shows attaching a wall-mount bracket to the rear of the monitor using screws, with 100mm x 100mm mounting hole indicators.

Note: To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit. The monitor head may be installed on wall, rotary brackets or other brackets. This monitor supports 100 mm mounting holes that comply with VESA industrial standard. To install any third-party solution to the monitor, four ø4 mm screws with pitch of 0.7 mm and length of 10 mm are required. If any longer screw is used, the monitor may be damaged. Check if the bracket provided by the manufacturer complies with VESA standard and is able to support the monitor body. Please use the power cable and video cable attached to the monitor, in order to ensure the optimal performance.

Making Connections

Diagram description: Illustrates connecting headphones to the monitor's headphone jack, and connecting the monitor to a computer via HDMI and DisplayPort cables. It also shows connecting the monitor to a power outlet.

1 Headphone cable
2 HDMI cable
3 DisplayPort cable
4 Power outlet

USING THE DEVICE

Turning the Power On/Off

Power On

Connect one end of the power cable to a power outlet of the monitor.
Press the [Control button] to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Note: If the power LED fails to turn on even after the monitor is switched on, check the LED settings in the Settings menu. Refer to Page 34.

Power Off

Press the [Control button] for 2 seconds to turn off the monitor.

Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the [Control button] [Down arrow]. Refer to page 25.

User Comfort Recommendations

The following are some tips for comfortable viewing of your monitor:

Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20″ to 30″).
A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
Use adequate lighting for the type of work you are performing.
Take regular and frequent breaks (at least for 10 minutes) every half hour.
Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

Selecting the Input Source

Move the [Control button] [Right arrow] to enter the Input menu.
Move the [Control button] [Up arrow]/[Down arrow] to select the desired input source. Then press the [Control button] to confirm.

OSD Menu Description: The Input menu displays options like HDMI 1, HDMI 2, DisplayPort 1, DisplayPort 2, with 'Select' and 'Exit' options at the bottom.

OPERATIONS

Quick Menu

Hot Key

By default, the [Control button] has been assigned with the specific function.

Note: To change the preset hot key function, refer to the "Quick Switch" section on page 34.

To access the hot key function, do the following:

Move the [Control button] [Up arrow] to enter the Black Equalizer menu. Move the [Control button] [Up arrow]/[Down arrow] to adjust the setting and press the [Control button] to confirm.

OSD Menu Description: The Black Equalizer menu shows a slider for adjustment, with 'Adjust' and 'Exit' options.

Move the [Control button] [Down arrow] to enter the Picture Mode menu. Move the [Control button] [Up arrow]/[Down arrow] to select the desired option and press the [Control button] to confirm.

OSD Menu Description: The Picture Mode menu lists options like Standard, FPS, RTS/RPG, Movie, Reader, sRGB, with 'Select' and 'Exit' options.

Move the [Control button] [Left arrow] to enter the Volume menu. Move the [Control button] [Up arrow]/[Down arrow] to adjust the headphone volume level and press the [Control button] to confirm.

OSD Menu Description: The Volume menu shows a slider for adjustment, with 'Adjust' and 'Exit' options.

Move the [Control button] [Right arrow] to enter the Input menu. Refer to the "Selecting the Input Source" section.

Note: To close the menu, move the [Control button] [Left arrow].

Configure the Device Settings

When the Main menu appears on the screen, move the [Control button] [Up arrow] to enter the Settings menu.

Note: Use the [Control button] to navigate through the menu and make adjustments.

Diagram description: A 'Button Guide' shows the navigation for the OSD menu: 'Exit', 'Move/Adjust', 'Enter/Confirm' with corresponding arrow directions.

Gaming

Configure the game related settings.

OSD Menu Description: The Gaming settings menu includes options like Resolution, Black Equalizer, Aim Stabilizer, Overdrive, Refresh Rate, FreeSync ON/OFF, and Picture Mode.

Item	Description
Aim Stabilizer	When this function is enabled, it reduces the motion blur in a fast moving games. Note: This function is not available under the following conditions: - When the frequency setting is lower than 100Hz. - When the FreeSync Premium function is activated.
Black Equalizer	Adjust the brightness of the black areas.
Super Resolution	Sharpen the low resolution images.
Display Mode	Select the aspect ratio of the screen. Full: Scale the input image to fill the screen. Ideal for 21:9 aspect images. Aspect: Display the input image without geometric distortion filling as much of the screen as possible.
Overdrive	Improve the response time of the LCD monitor.
FreeSync Premium	When this function is enabled, it eliminates the screen lag and tearing while playing games. Note: This function is not available under the following conditions: Set the DisplayPort version to 1.1

Picture

Configure the image related settings.

OSD Menu Description: The Picture settings menu shows preset modes like Standard, FPS, RTS/RPG, Movie, Reader, sRGB, Custom 1-3, and detailed settings like Brightness, Contrast Ratio, Color Vibrance, Sharpness, Gamma, Color Temperature, Low Blue Light.

Item	Description
Brightness	Adjust the brightness of the image.
Contrast	Adjust the contrast of the image.
Color Vibrance	Adjust the intensity of the more muted colors.
Sharpness	Adjust the sharpness of the image.
Gamma	Adjust the middle level of luminance.
Color Temperature	Select the color temperature. Note: Select User Define to customize the color temperature by adjusting the red (R), green (G), or blue (B) level according to your preference.
Low Blue Light	Reduce the amount of blue light exposure from the screen. Level 0: No change. Level 1~10: The higher the level, the more blue light will be reduced. Note: This is the Low Blue Light Level 10 under the normal image mode with normal color temperature. It is compliance with TUV Low Blue Light Certification
Dynamic Contrast	Adjust the black level of the image to achieve the optimum contrast.
Senseye Demo	Split the screen in half (2 windows). The image of the selected mode with its default settings will appear on the right window and the adjusted image with the new settings will appear on the left window
Reset Picture	Reset all Picture settings to the default settings.

Display

Configure the display related settings.

OSD Menu Description: The Display settings menu includes Input source selection (HDMI 1, HDMI 2, DisplayPort 1, DisplayPort 2), HDMI RGB PC Range, and Overscan.

Item	Description
Input	Select the input source.
HDMI RGB PC Range	Select an appropriate RGB range setting or let the monitor to detect it automatically. Note: This option is only available for HDMI input.
Overscan	When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image. Note: This option is only available for HDMI input.

PIP/PBP

Configure multi-image related settings.

OSD Menu Description: The PIP/PBP settings menu allows disabling the function (OFF), or configuring Picture-in-Picture (PIP) and Picture-by-Picture (PBP) modes.

Item	Description
OFF	Disable PIP/PBP function.
PIP	Divide the screen into two parts (main window and inserted window) Signal source: Change the input source of the inserted window. PIP size: Adjust size of the inserted window. Position: Move the inserted window to a different position. Display switch: Switch between the two windows. Audio switch: Select the audio source of the desired sound.
PBP	Display 1x1 split screen (with left and right windows). Signal source: Change the input source of the right window. PBP size: Adjust size of the window. Display switch: Switch between the two windows. Audio switch: Select the audio source of the desired sound.

Note: PIP/PBP is not compatible with HDR and FreeSync functions.

System

Configure the system related settings.

OSD Menu Description: The System settings menu includes Audio (Volume, Mute), OSD Settings (Display Time, OSD Transparency, OSD Lock), Quick Switch, and Other Settings.

Item	Description
Audio	Configure audio settings. Volume: Adjust the volume level. Mute: Enable/Disable the mute function.
OSD Settings	Configure the on-screen display (OSD) menu related settings. Display Time: Set the length of time the OSD menu remains on the screen. OSD Transparency: Adjust the OSD menu transparency. OSD Lock: When this function is enabled, no OSD adjustment is allowed. Note: To disable the OSD lock function, press the [Control button]. When the message appears on the screen, select Yes to confirm.
Quick Switch	Assign the function of the hot keys. Available options: Aim Stabilizer, Black Equalizer, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode. The default setting of the hot keys as below: [Up arrow]: Black Equalizer [Down arrow]: Picture Mode [Right arrow]: Input [Left arrow]: Volume
Other Settings	Resolution Notice: When this function is enabled, the recommended resolution message will appear on the screen when the monitor switches to another input source. Input Auto Switch: When this function is enabled, it automatically switches to an available input source. Auto Power OFF: When this function is enabled, the monitor will automatically turn off after a certain amount of time. DisplayPort Ver.: Set the DisplayPort version to 1.1, 1.2 or 1.4+HDR. Note: To enable HDR effect for the DP port, you may need to set the version to DP1.2 and enable the 8-bit color output in the graphics card. Make sure to configure this option based on the DisplayPort version supported by your graphics card. DisplayPort version can't set to 1.1 when FreeSync Premium function is activated.

Language

Language-related settings

OSD Menu Description: The Language menu allows selection of the OSD menu language from a list including English, Traditional Chinese, Simplified Chinese, German, French, Japanese, Korean, Russian.

APPENDICES

Specifications

Item	Specifications
Panel Size	34-inch
Aspect Ratio	21:9
Resolution	3440 x 1440
Refresh Rate	144Hz
LED Life	30000 hours (min.)
Pixel Pitch	0.23175(H) x 0.23175(V) (mm)
Response Time	1ms (MPRT)
Brightness	350nits (typ.) / 320nits (min.)
Contrast Ratio	3000:1 (typ.)
Dynamic Contrast Ratio	12M:1 (typ.)
Color Depth	16.7M
Active Display area	797.22(H) x 333.72(V) (mm)
Viewing Angle	178°(H) / 178°(V)
Frequency	48~144Hz (gaming mode)
Input/Output Terminals	2 x HDMI 2.0 2 x DP1.4 1 x Headphone
Power Supply/Input	AC100~240V@ 50/60Hz 2A(Max.)
Power Consumptions	On: 80W (Max.) Standby: 0.5W Off: 0.5W
Dimensions (W x H x D)	808.89 x 488.79 x 195.42mm (with stand)
Weight	8.378±0.5 kgs (Net)
Operating conditions: temperature range	0°C - 40°C

Note: Specifications subject to change without notice.

Supported Timing List

Timing List	HDMI	DP
640x480@60Hz	✓	✓
640x480@75Hz	✓	✓
720x480@60Hz	✓	✓
800x600@60Hz	✓	✓
800x600@75Hz	✓	✓
1024x768@60Hz	✓	✓
1024x768@75Hz	✓	✓
1280x720@60Hz	✓	✓
1280x720@120Hz	✓	✓
1440x900@60Hz	✓	✓
1600x900@60Hz	✓	✓
1680x1050@60Hz	✓	✓
1920x1080@60Hz	✓	✓
1920x1080@120Hz	✓	✓
2560x1440@60Hz	✓	✓
2560x1440@120Hz	✓	✓
3440x1440@60Hz	✓	✓
3440x1440@100Hz	✓	✓
3440x1440@144Hz	✓	✓

Troubleshooting

Problem	Possible Solution(s)
No power	Make sure the power cable is properly connected to the power source and the monitor. Check the cable and plug to make sure they are not broken. Make sure the monitor is turned on. Make sure the adapter LED is on.
No image appears on the screen	Make sure the monitor and the computer are properly connected and both devices are turned on. Make sure you have selected the correct input source. Refer to page 22 or 31. Adjust the Brightness and Contrast settings. Refer to page 29.
The image does not fill the entire screen	Try different Display Mode (aspect ratio) setting. Refer to page 28.
The colors are distorted	Make sure the input signal cable is properly connected. Configure the image related settings. Refer to the "Picture" section.
No sound or volume is low	Make sure the headphone cable is properly connected. Adjust the volume level. Refer to page 24 or 33. Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further assistance.

Basic Care

When the screen becomes dirty, do the following to clean the screen:

Wipe the screen with your soft, lint-free cloth to remove any residual dust.
Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:
Make sure that the cloth is damp, but not wet.
When wiping, avoid applying excessive pressure on the screen.
Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website: https://www.gigabyte.com/

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