MakeID Label Printer User Manual

Packaging List

• ✔️ Label printer
• ✔️ Data/power cable
• ✔️ Integrated Label & Ribbon Cartridge
• ✔️ Type-C Adapter
• ✔️ User manual

Major Components

[Diagram: Top and front views of the MakeID Label Printer with numbered callouts.]

• 1. Display screen
• 2. Power button [power-symbol]
• 3. Feed/Pause button [feed/pause-button]
• 4. Cutter/Set button [cutter/set-button]
• 5. Label exit
• 6. Printhead unit
• 7. Compartment cover
• 8. Label cartridge
• 9. Reset button
• 10. USB port

Label Cartridge Installation & Replacement

Please follow the 1 ➡️ 2 ➡️ 3 ➡️ 4 sequences to install or replace the integrated label & ribbon cartridge.

1. Open the compartment cover. [Diagram: Printer with compartment cover opening upwards.]
2. Remove the cartridge. [Diagram: Printer with label cartridge being pulled out.]
3. Place the new one into the compartment and press to the innermost. [Diagram: New label cartridge being inserted into the printer.]
4. Close the compartment cover. [Diagram: Printer with compartment cover closing downwards.]

CAUTION: When placing the integrated label & ribbon cartridge, please ensure the label side faces the exit and the label tip is put into the exit.

Printing from PC

1. Download "MakeID Label Design" software from website: https://www.makeid.com/support
2. Install the software.
3. Connect one side of the USB cable to the PC and the other side to the printer.
4. Power on the printer.
5. Open the software and edit the contents.
6. Click the print icon to print.

Printing from Mobile Phone

1. Download APP

Scan the QR code to download APP "MakeID Label Pro". [QR code for app download]

2. Connect with the Printer

1. Turn on the Bluetooth on the phone;
2. Open the APP;
3. Turn on the printer;
4. Click the icon on the top right corner, and connect with the printer.

3. Print

1. Edit contents
2. Click the print icon on the button to print

Printer Operation

1. How to Set the Printer?

Long press the [power-symbol] for 3 seconds to power on the printer with an indication tone. Under normal conditions, the printer screen displays the main page, but if any abnormality occurs, it will be prompted on the screen. The Ready page display is as follows:

Ready Page Display:

• 1. Bluetooth is connected [bluetooth-icon]
• 2. USB is Connected [usb-icon]
• 3. Battery [battery-icon]
• 4. Printer's ready

When the printer is on, long press the [power-symbol] for 3 seconds to power off the printer with an indication tone.

In the Ready page:

• Click on the ▶️, one die-cut label will move forward automatically, or a certain distance for continuous labels;
• Click on the [cut-icon], the printer will cut off the label.
• Long press the [cutter/set-button] for 3 seconds to enter the Set page, and click on the ▶️ button again to switch different setting options. You can set it by clicking on the ▶️. Long press the [cutter/set-button] for 3 seconds during the process to return to the main page.

Setting Options

Printer Usage and Malfunctions

2. How to Use the Printer?

During the printing, the screen shows the progress. Click on the ▶️, the printing task pauses and the screen shows pause once the current label printing task finishes, and click on the ▶️ button again to continue the printing. Long press the ❌ to cancel the printing task.

Current Print Status: Printing 1/10, Pause

Malfunction Indication

When the printer malfunctions, an abnormal status notice will be prompted on the printer screen and the PC/APP, please refer to the following methods for appropriate troubleshooting. If you still cannot solve the problem, please contact the agent or manufacturer.

Maintenance and Repair

1. Printhead Cleaning

Printhead should be cleaned when any of the following conditions happens:

• Blurry printing;
• Blurry vertical column in printed labels;
• Each time one consumable cartridge used up;

Please follow the steps below to clean the printhead:

1. Power off the printer, open the top cover and take out the consumable cartridge;
2. Wait till the printhead cools down completely if printings just finished.
3. Use soft cotton cloth dipped in anhydrous ethanol (should be wrung out) to wipe off the printhead surface dust, and stains.
4. Wait 3-5 minutes until the anhydrous ethanol completely evaporates before installing the label cartridge.

CAUTION:

• Please ensure the printer is powered off when maintenance.
• Do not touch the printhead surface with hands or metal objects, and do not use tools such as tweezers to scratch the printhead, the print roller or the surface of the sensor.
• Organic solvents such as petrol and acetone should not be used.
• Do not power it on to print until the anhydrous ethanol completely evaporates.

2. Long Term Storage

If the printer is not used for a long period of time:

1. Make sure the battery is fully charged;
2. Take out the carbon ribbon cartridge and store separately from the printer.
3. The storage conditions should be temperature -20°C~+60°C, and humidity 5%~93%RH (frost free).

Printer Parameters

Safety Notice

Please read the following notices with attention before using the printer.

Safety Warning

Warning: The printhead is a heat-generating component. Do not touch the printhead and its surrounding components during and just after printing.

Warning: To avoid damage to the printhead by static electricity, do not touch the printhead surface and connection plugin. [ESD-icon]

Cautions

1. Appropriate space around the printer is needed for operation and maintenance.
2. Printer should be kept away from water.
3. Do not use or store the printer under high/low temperature, high humidity or heavily polluted areas. In addition, printer should be kept away from direct sunlight, bright light, and heat source.
4. Printer should not stored in any vibratory or impactive areas.
5. Do not use the printer under humid or dewy conditions. If dewing is formed, do not power on the printer before it dries out.
6. Connect printer's power adapter to a properly grounded socket. Avoid using the same socket with large motors or other equipment as which may cause fluctuations in power supply voltage.
7. Disconnect the printer from the power if it is not to be used for an extended period of time.
8. Avoid water or any electrically conductive substances (e.g. metal) from entering the printer. Turn off the power as soon as this occurs.
9. Power must be turned off when connecting or disconnecting any port, otherwise damages to the printer control circuitry may occur.
10. It is recommended that users set the print density level as low as possible to avoid shortening printhead service life, provided that print results meet the usage requirements.
11. Users must not disassemble the printer on their own for overhaul.
12. Please keep this manual for future reference.

Declaration

The contents of this manual must not be changed or modified without consent. Chongqing Pinsheng Technology Co.,Ltd. reserves the right to change the product in terms of technology, component, software and hardware. If you need further information about the product, please contact the agent or Chongqing Pinsheng through the email assistance at makeidpro_service@makeid.com.

No chapter or section of this manual could be reproduced or transmitted in any form, or by any means without the written permission from Chongqing Pinsheng.

Copyright

This manual was printed in 2024, and its copyright belongs to Chongqing Pinsheng Technology Co., Ltd. Printed in China Version 1.1

Trademark

MakeID is the registered trademark used by Chongqing Pinsheng Technology Co.,Ltd.

⚠️ WARNING: Injury to persons, and/or damage to the printer may occur if you fail to comply with the warning.

? CAUTION: Important information and useful reminder when using the printer.

Certifications

Management Systems of Chongqing Pinsheng have passed the following certifications:

• ISO9001:2015 Quality Management System
• ISO14001:2015 Environmental Management System

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

Radiation Exposure Statement

To maintain compliance with FCC's RF Exposure guidelines, This equipment should be installed and operated with minimum distance of 20cm from your body.

The device can be used in portable exposure condition without restriction.

Technical Drawing Information

Note: This page is not for printing.