Hessaire Mobile Evaporative Cooler Use & Care Guide

Models: MC37, MC61, M150, M250

CFM: 3100, 5300

General Safety Precautions

Read and follow all instructions, cautions, and warnings. Failure to do so could result in personal injury, death, or property damage.

Operation Tips

Hessaire coolers are highly recommended for outdoor use. If used indoors, position the cooler in front of a window or open door for fresh intake air. Ensure there is an open door or window through which the air can exhaust from the room.

Clean media pads and tank frequently.

When shutting down the unit, run without the pump for 30 minutes to properly dry the media pads.

Prior to long-term storage:

Indoor Use: Do Not Use Garden Hose Attachment.

Inspection

After unpacking your cooler, carefully inspect for any damage that may have occurred during transit. Inspect for loose, missing, or damaged parts. Note: wheels & hardware are located in a compartment on the bottom side of the cooler. Refer to pictures at the bottom of this page.

Contents: Evaporative Cooler (1), Hardware Bag/Hose Adapter (1), Caster Wheels (4).

Visit Hessaire.com to request replacement parts if any of these items are missing.

Quick Start Guide

  1. Install Casters: Locking in front.
  2. Install Hose Adapter: (Not For Indoor Use).
  3. Plug In To Power Supply.
  4. Fill Cooler with water.
  5. Turn On & Enjoy.

Note: Media pads may have a slight odor upon initial start-up, but it will go away with continued use.

Steps for Accessing Components:

Features

Control Panel For M, V & M150/M250

Control Panel For MC37A Model

Remote Control Functions (used in MC37A model only):

Maintenance

WARNING: Disconnect from power source before attempting any maintenance or routine service. NEVER remove any access panels while cooler is in operation. Failure to do so could lead to SERIOUS INJURY.

Cleaning Cooler & Rigid Media Pads:

Removal Of Back Panel:

Removal Of Rigid Media:

Storage:

Visit Hessaire.com for additional maintenance tips and service videos.

Troubleshooting

Problem Cause / Remedy
Cooler won't turn on Ensure unit is plugged in and switched on.
Receptacle breaker may need to be reset.
If unit is equipped with a GFCI plug, reset.
If unit has a timer, ensure it is off.
May need new ON/OFF switch.
Fan will not operate Ensure fan function is on.
Make sure nothing is obstructing fan blade.
Fan motor may need to be replaced.
Fan switch may need to be replaced.
Slow running - may need capacitor replaced.
Cooler does not pump Ensure pump switch is turned on.
Make sure water level is not low. Add water.
Make sure hoses are connected and free of debris.
Pump may need to be replaced.
Pump switch may need to be replaced.
Swing does not work Ensure swing switch is turned on.
Make sure the linkage is connected.
Oscillation switch may need to be replaced.
Oscillation motor may need to be replaced.
Water leakage Make sure drain plug is securely in place.
Make sure cooler is level.
Inspect tank for cracks.
Check media pads for water running on outside of unit.
Check for leaks in water distribution hose connections.
Check spreaders for build up causing spill over of water into the airstream.
Water level high or low Adjust nut on float valve.
Float valve may need to be replaced.

Cooler Parts

Diagram showing the various parts of the cooler with numbered callouts.

# Parts MC37/M150 MC61/M250
1 Pump for M, V, & M150/M250 6036050 6060050
Pump for A model 6026050
2 Motor for M, V, & M150/M250 6375100 6615100
Motor for A model 6375101
3 Rigid Media Set CP370 CP610
4 Control for M model 6061069 6061069
Control for V, M150, M250 6038069 6038069
Control for A model 6037069B
5 Caster Set (4 pcs) 6366100 6606100
6 Fan Blade 6037052 6061052
7 Float Valve Kit (float valve, hose adapter) 6018058 6018058
8 Oscillator Motor, M & V models 6375700 6375700
Oscillator Motor, A model 6057026
9 Manual fill door 6037076 6061076
10 Drain plug 6017081 6017081

Hessaire Warranty

Each new cooler is warrantied to be free from defects in material or workmanship for one full year from the date of original purchase. If a component(s) is found to be defective within this period, the defective part will be provided free of charge. Replacement parts are available through authorized dealers or online. Copy of proof of purchase and serial label will be needed for all warranty claims.

What is not covered:

Hessaire does not cover labor costs associated with troubleshooting or cooler repairs, regardless if the product is under warranty or not.

Damaged Shipments:

Hessaire is not responsible for damaged shipments or shortages resulting from carrier mishandling. Notify your carrier's office immediately to file a freight claim in the event of damage. Keep damaged product for inspection until advised by carrier as to disposal.

Please DO NOT return your cooler to Hessaire. Upon authorization, any returns should be sent directly to the distributor/store where purchased.

Instructional videos and other helpful parts replacement information is available on hessaire.com.

Visit hessaire.com for registration & warranty claim forms.

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