Hessaire Mobile Evaporative Cooler Use & Care Guide
Models: MC37, MC61, M150, M250
CFM: 3100, 5300
General Safety Precautions
Read and follow all instructions, cautions, and warnings. Failure to do so could result in personal injury, death, or property damage.
- Unit must be in the OFF position and UNPLUGGED from the power receptacle before performing any maintenance/service or before REMOVING access panels.
- Ensure the electrical power source conforms to the requirements of the evaporative cooler and local codes.
- To reduce the risk of fire or electrical shock, do not expose electrical connections to water.
- Do not touch electrically live components.
- Ensure all power cords do not touch sharp edges, hot surfaces, or chemicals. Immediately replace damaged parts.
- Never leave the unit unattended.
- Continuous fill is not to be used indoors or unattended.
Operation Tips
Hessaire coolers are highly recommended for outdoor use. If used indoors, position the cooler in front of a window or open door for fresh intake air. Ensure there is an open door or window through which the air can exhaust from the room.
Clean media pads and tank frequently.
When shutting down the unit, run without the pump for 30 minutes to properly dry the media pads.
Prior to long-term storage:
- Drain tank and wipe clean.
- Dry and clean rigid media pads.
Indoor Use: Do Not Use Garden Hose Attachment.
Inspection
After unpacking your cooler, carefully inspect for any damage that may have occurred during transit. Inspect for loose, missing, or damaged parts. Note: wheels & hardware are located in a compartment on the bottom side of the cooler. Refer to pictures at the bottom of this page.
Contents: Evaporative Cooler (1), Hardware Bag/Hose Adapter (1), Caster Wheels (4).
Visit Hessaire.com to request replacement parts if any of these items are missing.
Quick Start Guide
- Install Casters: Locking in front.
- Install Hose Adapter: (Not For Indoor Use).
- Plug In To Power Supply.
- Fill Cooler with water.
- Turn On & Enjoy.
Note: Media pads may have a slight odor upon initial start-up, but it will go away with continued use.
Steps for Accessing Components:
- A: Lay Cooler Down
- B: Remove Screws, Open Disposable Access Panel
- C: Remove Contents
- D: Install Casters
Features
Control Panel For M, V & M150/M250
- Switch for Fan Speeds: 4 Positions (OFF, LOW, MED, HIGH)
- Switch for Pump: ON/OFF
- Switch for Swing (oscillation): ON/OFF
Control Panel For MC37A Model
- Swing Button: Press to turn ON/OFF.
- Timer Button: Lit when engaged. Press to select desired time. All features will stop when time expires.
- Pump Button: Press for ON/OFF. Pump is ON when light is lit.
- Power Button: Green light—all functions operable. Red light-all functions disabled.
Remote Control Functions (used in MC37A model only):
- Fan Speed
- Power
- Pump
- Swing
- Timer
Maintenance
WARNING: Disconnect from power source before attempting any maintenance or routine service. NEVER remove any access panels while cooler is in operation. Failure to do so could lead to SERIOUS INJURY.
Cleaning Cooler & Rigid Media Pads:
- The removable panel(s) & pads can be gently sprayed off to remove build-up. A soft bristle brush can also be used.
- NEVER spray pads with water while cooler is in operation. Damage can occur to the motor and will void the warranty.
- Note: Vinegar is recommended for cleaning of cooler and can be periodically cycled through during normal use.
Removal Of Back Panel:
- Disconnect power supply. Remove the two Phillips screws from the upper back side of the cooler.
- Push panel up and pull bottom out to remove.
Removal Of Rigid Media:
- Once back is removed, the media pads will be accessible. Note: some pads may be held in place with pins (media keepers) which will need to be removed to free up the pads.
Storage:
- Drain tank and wipe dry. Plug is located on bottom of cooler. Ensure pads are dry by running fan without pump for at least 30 minutes.
Visit Hessaire.com for additional maintenance tips and service videos.
Troubleshooting
Problem | Cause / Remedy |
---|---|
Cooler won't turn on | Ensure unit is plugged in and switched on. Receptacle breaker may need to be reset. If unit is equipped with a GFCI plug, reset. If unit has a timer, ensure it is off. May need new ON/OFF switch. |
Fan will not operate | Ensure fan function is on. Make sure nothing is obstructing fan blade. Fan motor may need to be replaced. Fan switch may need to be replaced. Slow running - may need capacitor replaced. |
Cooler does not pump | Ensure pump switch is turned on. Make sure water level is not low. Add water. Make sure hoses are connected and free of debris. Pump may need to be replaced. Pump switch may need to be replaced. |
Swing does not work | Ensure swing switch is turned on. Make sure the linkage is connected. Oscillation switch may need to be replaced. Oscillation motor may need to be replaced. |
Water leakage | Make sure drain plug is securely in place. Make sure cooler is level. Inspect tank for cracks. Check media pads for water running on outside of unit. Check for leaks in water distribution hose connections. Check spreaders for build up causing spill over of water into the airstream. |
Water level high or low | Adjust nut on float valve. Float valve may need to be replaced. |
Cooler Parts
Diagram showing the various parts of the cooler with numbered callouts.
# | Parts | MC37/M150 | MC61/M250 |
---|---|---|---|
1 | Pump for M, V, & M150/M250 | 6036050 | 6060050 |
Pump for A model | 6026050 | ||
2 | Motor for M, V, & M150/M250 | 6375100 | 6615100 |
Motor for A model | 6375101 | ||
3 | Rigid Media Set | CP370 | CP610 |
4 | Control for M model | 6061069 | 6061069 |
Control for V, M150, M250 | 6038069 | 6038069 | |
Control for A model | 6037069B | ||
5 | Caster Set (4 pcs) | 6366100 | 6606100 |
6 | Fan Blade | 6037052 | 6061052 |
7 | Float Valve Kit (float valve, hose adapter) | 6018058 | 6018058 |
8 | Oscillator Motor, M & V models | 6375700 | 6375700 |
Oscillator Motor, A model | 6057026 | ||
9 | Manual fill door | 6037076 | 6061076 |
10 | Drain plug | 6017081 | 6017081 |
Hessaire Warranty
Each new cooler is warrantied to be free from defects in material or workmanship for one full year from the date of original purchase. If a component(s) is found to be defective within this period, the defective part will be provided free of charge. Replacement parts are available through authorized dealers or online. Copy of proof of purchase and serial label will be needed for all warranty claims.
What is not covered:
- Malfunctions resulting from misuse, negligence, alteration, or lack of necessary maintenance.
- Loss of time, inconvenience, use of product, or other consequential damages due to defects.
- Return transportation costs. All return costs are the responsibility of the purchaser.
Hessaire does not cover labor costs associated with troubleshooting or cooler repairs, regardless if the product is under warranty or not.
Damaged Shipments:
Hessaire is not responsible for damaged shipments or shortages resulting from carrier mishandling. Notify your carrier's office immediately to file a freight claim in the event of damage. Keep damaged product for inspection until advised by carrier as to disposal.
Please DO NOT return your cooler to Hessaire. Upon authorization, any returns should be sent directly to the distributor/store where purchased.
Instructional videos and other helpful parts replacement information is available on hessaire.com.
Visit hessaire.com for registration & warranty claim forms.
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