Each new Hessaire cooler is warranted to be free from defects in material or workmanship for one full year from the date of original purchase. If a component is found to be defective within this period, a Hessaire representative will replace the defective part free of charge. Parts are available through authorized dealers or online. A copy of the proof of purchase and serial label will be needed for the warranty claim.
What is Not Covered
- Malfunctions resulting from misuse, negligence, alteration, or lack of necessary maintenance.
- Loss of time, inconvenience, use of product, or other consequential damages due to defects.
- Return transportation costs. All return costs are the responsibility of the purchaser.
- Hessaire does not cover labor costs associated with troubleshooting or cooler repairs, regardless of whether the product is under warranty or not.
Damaged Shipments
Hessaire is not responsible for damaged shipments or shortages resulting from carrier mishandling. Notify your carrier's office immediately to file a freight claim in the event of damage. Keep damaged product for inspection until advised by the carrier as to disposal.
Returns
Hessaire's dealers shall implement a return policy consistent with the dealer agreement. If the dealer's return policy allows returns within a specified time period agreed upon by Hessaire and the dealer, the customer may return the product to the point of purchase. The dealer may reject, accept, or accept with a restocking fee at the sole discretion of the dealer. If the customer wishes to repair the defective cooler, they can contact Hessaire for a list of authorized repair centers for parts and troubleshooting. Defective parts are provided free of charge within the warranty period.
Please DO NOT return your cooler to Hessaire. Upon authorization, any returns should be sent directly to the distributor/store where purchased.
Visit hessaire.com for registration and warranty claim forms. Models: MC37, MC61, M150, M250 Capacities: 3100, 5300 CFM Use & Care Guide Read and follow all instructions, cautions, and warnings. Failure to do so could result in personal injury, death, or property damage. Hessaire coolers are highly recommended for outdoor use. If used indoors, position the cooler in front of a window or open door for fresh intake air. Ensure there is an open door or window through which the air can exhaust from the room. Prior to long-term storage: Indoor Use: A diagram shows an evaporative cooler placed inside a room with arrows indicating airflow out of the cooler and an exhaust airflow out of the room through an open door. COOL AIR ANYWHERE After unpacking your cooler, carefully inspect for any damage that may have occurred during transit. Inspect for loose, missing, or damaged parts. Note: wheels & hardware are located in a compartment on the bottom side of the cooler. Refer to images for location. Contents include: Evaporative Cooler (1), Hardware Bag/Hose Adapter (1), Caster Wheels (4). Visit Hessaire.com to request replacement parts if any of these items are missing. Note: Media pads may have a slight odor upon initial startup, but this will dissipate with continued use. Step A: Lay Cooler Down. Step B: Remove Screws and Open Disposable Access Panel. Step C: Remove Contents. Step D: Install Casters. WARNING: Disconnect from power source before attempting any maintenance or routine service. NEVER remove any access panels while the cooler is in operation. Failure to do so could lead to SERIOUS INJURY. The removable panel(s) and pads can be gently sprayed off to remove build-up. A soft bristle brush can also be used. NEVER spray pads with water while the cooler is in operation. Damage can occur to the motor and will void the warranty. Note: Vinegar is recommended for cleaning the cooler and can be periodically cycled through during normal use. Disconnect power supply. Remove the two Phillips screws from the upper back side of the cooler. Push the panel up and pull the bottom out to remove. Once the back panel is removed, the media pads will be accessible. Note: some pads may be held in place with pins (media keepers) which will need to be removed to free up the pads. Drain tank and wipe dry. The drain plug is located on the bottom of the cooler. Ensure pads are dry by running the fan without the pump for at least 30 minutes. Visit Hessaire.com for additional maintenance tips and service videos.Mobile Evaporative Cooler
Index
General Safety Precautions
Operation Tips
Cooler Parts
# Parts MC37/M150 MC61/M250 1 Pump for M, V, & M150/M250 6036050 6060050 Pump for A model 6026050 2 Motor for M, V, & M150/M250 6375100 6615100 Motor for A model 6375101 3 Rigid Media Set CP370 CP610 4 Control for M model 6061069 6061069 Control for V, M150, M250 6038069 6038069 Control for A model 6037069B 5 Caster Set (4 pcs) 6366100 6606100 6 Fan Blade 6037052 6061052 7 Float Valve Kit (float valve, hose adapter) 6018058 6018058 8 Oscillator Motor, M & V models 6375700 6375700 Oscillator Motor, A model 6057026 9 Manual fill door 6037076 6061076 10 Drain plug 6017081 6017081 Troubleshooting
Problem Cause / Remedy Cooler won't turn on Ensure unit is plugged in and switched on.
Receptacle breaker may need to be reset.
If unit is equipped with a GFCI plug, reset.
If unit has a timer, ensure it is off.
May need new ON/OFF switch.Fan will not operate Ensure fan function is on.
Make sure nothing is obstructing fan blade.
Fan motor may need to be replaced.
Fan switch may need to be replaced.
Slow running - may need capacitor replaced.Cooler does not pump Ensure pump switch is turned on.
Make sure water level is not low. Add water.
Make sure hoses are connected and free of debris.
Pump may need to be replaced.
Pump switch may need to be replaced.Swing does not work Ensure swing switch is turned on.
Make sure the linkage is connected.
Oscillation switch may need to be replaced.
Oscillation motor may need to be replaced.Water leakage Make sure drain plug is securely in place.
Make sure cooler is level.
Inspect tank for cracks.
Check media pads for water running on outside of unit. Change pads if necessary.
Check for leaks in water distribution hose connections.
Check spreaders for build up causing spill over of water into the airstream.Water level high or low Adjust nut on float valve.
Float valve may need to be replaced.Inspection
Quick Start
Features
Control Panel For M, V & M150/M250
Control Panel For MC37A Model
Remote Control Functions (used in MC37A model only)
Maintenance
Cleaning Cooler & Rigid Media Pads
Removal Of Back Panel
Removal Of Rigid Media
Storage
File Info : application/pdf, 4 Pages, 1.26MB
DocumentDocumentReferences
Microsoft Publisher for Microsoft 365Related Documents
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