Mobile Evaporative Cooler
Use & Care Guide
MC12 / M100
Safety
Safety Rules
- Read and follow all instructions, cautions, and warnings. Failure to do so could result in personal injury, death or property damage.
- Unit must be in the OFF position and UNPLUGGED from power receptacle before performing any maintenance.
- Make sure the electrical power source conforms to the requirement of the evaporative cooler(s) as well as local codes.
- To reduce the risk of fire or electrical shock, do not expose electrical connections to water.
- Do not touch electrically live components.
- Assure that all power cords do not meet any sharp edges, hot surfaces or chemicals. Immediately replace any damaged parts.
- Never leave unit unattended.
- Continuous fill not to be used indoors or unattended.
Key Operational Points
Your cooler must be positioned in front of an open window or door if it is to operate effectively.
Diagram illustrating optimal placement for indoor use: the evaporative cooler is positioned in front of an open window. An arrow shows air entering the cooler, and another arrow shows cooled air exiting the cooler into the room. A second open window on the opposite side of the room is shown with an arrow indicating air exhausting from the room, facilitating cross-ventilation.
- Always ensure that there is another open window or door through which the air can exhaust from the room.
- Ensure the rigid media is kept clean throughout the use of your cooler.
- At the end of each day run your cooler on FAN ONLY for 30 minutes to dry out the rigid media.
- Prior to putting your cooler away for winter, always:
- a. Drain the tank and wipe clean.
- b. Clean the rigid media.
- c. Reassemble and run on FAN ONLY for 30 minutes to dry out the rigid media.
CAUTION: BEFORE CLEANING OR SERVICING DISCONNECT POWER SUPPLY
Quick Start
Steps
- Connect to power source.
- Fill the water tank.
- Turn on cooler and enjoy cool air. For help using the control panel, please see right side of page.
- Enjoy a cool drink with the built-in bottle opener.
Diagram of the MC12/M100 control panel featuring multiple rotary dials and switches. Key controls include a 5-position fan switch (OFF, HIGH w/ pump, LOW w/pump, HIGH no pump, LOW no pump), a rocker switch for fan oscillation (Swing), an LED light switch, and a Bluetooth switch for the speaker. A note advises ensuring the float valve is at a 45-degree angle to prevent overflow.
Control Panel Functions
Switch for Fan: Has 5 positions: OFF, HIGH w/ pump, LOW w/pump, HIGH no pump, LOW no pump.
Rocker Switch for Swing: Controls the fan Oscillation.
Switch for LED: Controls the LED light.
Switch for Bluetooth: Controls the Bluetooth speaker. Please turn the Bluetooth switch OFF and then ON to ensure that it is in pairing mode.
Bluetooth Pairing Instructions
Make sure your phone/Bluetooth device is in pairing mode. Toggle the Bluetooth switch on the Hessaire cooler OFF and ON. The name of the Bluetooth device is "Hessaire".
Cooler Maintenance
[warning-triangle] Use all precautions and disconnect from power source before performing any maintenance.
Cleaning Cooler and Rigid Media Pads
The removable panel and media pad can be sprayed out on the ground to clean the pad. Use light pressure when spraying pads. A soft bristle brush can be used to gently wipe away deposits. NEVER spray pads with water while the cooler is operating and the fan is running, as this can cause damage to the motor and void the warranty.
Removal of the Back Panel
(Disconnect power supply before this procedure.)
Removal and Replacement of Cooling Media
- If your cooler includes media pins, remove by unscrewing/pulling out the disc.
- Remove media pad. Replace with new pad.
- Reinstall the back panel and you are ready to use the cooler again.
See right side of page for the location of screws and media pad.
Visit www.hessaire.com for instructional videos and tips for eliminating any odors.
Draining the Cooler Tank
- Pull or unscrew drain plug/cap from drain assembly.
- Tip unit to ensure all water exits the unit.
- Replace drain plug.
Cooler Parts
Please visit www.hessaireparts.com to shop for cooler parts.
Exploded View and Parts List
An exploded view diagram of the Hessaire evaporative cooler, detailing its internal and external components. Each part is assigned a number corresponding to a list of part names and part numbers.
No | Part Name | Part Number | No | Part Name | Part Number |
---|---|---|---|---|---|
1 | Left panel | 6000614 | 14 | Right Panel | 6000615 |
2 | Bottle Opener | 4507013 | 15 | Radio Antenna | --- |
3 | Front Lid | 6000213 | 16 | Right Frame | 6000509 |
4 | Handle | 6105001C | 17 | Drain Plug | 6102024 |
5 | Storage | 6000214 | 18 | Water Tank | 6000909 |
6 | Handle Cover | --- | 19 | Oscillator Motor | --- |
7 | Water Fill Lid | 6102030 | Oscillator Rib | 6000333 | |
8 | Rigid Media | 6101009 | Rib Connector | 6000334 | |
9 | Back lid | 6000613 | 20 | Front Louver | 6000335 |
10 | Speaker | 4507014 | 21 | Louver connector | 6000336 |
11 | Blower Scroll | 6001305 | 22 | LED Lens | 6001019 |
12 | Blower Wheel | 6001304 | 23 | LED Light | 5004004 |
13 | Motor | 5001001C | 24 | Front Frame | 6000212 |
Synchronous Motor | 5001003C | 25 | Left Frame | 6000508 |
Warranty Policy
Hessaire Products Inc. Manufacturing Warranty
EVAPORATIVE COOLER
Each new cooler is warrantied to be free from defects in material or workmanship for one full year from the date of original purchase. If a component or components are found to be defective within this period, Hessaire or Hessaire's distributor will replace the defective component and or components free of charge. Components are available at authorized dealers or online. Copies of proof of purchase and cooler manufacturing label will be needed for the warranty claim.
What is not covered by the warranty
- Malfunctions resulting from misuse, negligence, alteration or lack of necessary maintenance.
- Loss of time, inconvenience, use of product or other consequential damages due to defects.
- Return transportation costs. All return transportation costs are the responsibility of the purchaser.
- Hessaire warranty does not cover labor cost associated with the troubleshooting and or repair of the cooler whether the product is under warranty or not.
Damaged Shipments
Hessaire is not responsible for damaged shipments or shortages resulting from carrier mishandling. Notify your carrier's office immediately to file a claim. Keep damaged goods and containers for inspection until advised by the carrier as to disposal.
Returns
Hessaire's dealers shall implement return policy that is consistent with the dealer agreement. If a dealer's return policy allows returns within a reasonable period, agreed to by Hessaire and the dealer, the customer may return the product to the point of purchase. The dealer may reject, accept, or accept return with a restocking fee at the sole discretion of the dealer. If the customer wishes to repair a defective cooler, the customer can contact Hessaire for troubleshooting and service parts, which are provided free of charge for products under the warranty period.
Trouble Shooting
Problem | Cause/Remedy |
---|---|
1. Cooler fails to work at all | 1.1 Check that the unit is plugged properly. 1.2 Check the POWER switch, push it to "ON". 1.3 The TIMER switch is "OFF", turn it to "ON". 1.4 Make sure cooler is not plugged into a tripped GFIC outlet. If so, reset GFCI or move to non GFCI outlet. |
2. Cooler does not pump | 2.1 Pump is not activated. Push the PUMP switch to "ON". 2.2 Water level is low. Fill with water and make sure pump is activated. 2.3 Be sure the pump and pump hose are clear of debris. 2.4 Pump may be defective. Replace pump. *** |
3a. Fan does not operate | 3.1 Check that unit is plugged in properly. 3.2 Check the POWER switch, push it to "ON". 3.3 If connected to a GFCI outlet, check if it is tripped. 3.4 Troubleshoot rotary switch.*** |
3b. Fan runs slow at start up | 3b.1 Replace motor capacitor. *** |
4. Louver does not operate | 4.1 Louver does not move. Put swing switch position to "ON". 4.2 Check Oscillator motor for proper placement and operation. |
5. Water leakage | 5.1 Check the cap of the drain assembly, make sure it tightened. 5.2 Inspect tank for cracks or breakage. 5.3 Make sure cooler is level. 5.4 Check the media pads for buildup. The scaling may be disrupting the flow of water over the pad frame. Change media if needed. 5.5 If water is coming out fan, check for leaks in water distribution hoses and/or leaks at hose connections to spreaders. 5.6 Be sure there is at least 4 inches of space for rear panel free from wall or other obstruction. This could make the side panels release water to airstream due to increased air velocity through the sides. 5.7 Spreaders may have scale buildup allowing water to pool and spill over into airstream---Clean spreaders. |
6. Float Valve | 6.1 If water levels are too high/low, adjust the wing nut on the valve. 6.2 If there is a leak, check for cracks. Purchase new valve at www.hessaireparts.com |
*** - See instructional videos for repairs and replacements at www.hessaire.com under the Media tab
Additional Info
This table contains additional parts that are not labeled in the drawing.
Part Name | No |
---|---|
Display Lens | 6000111 |
Display Label | 6000112 |
Water Hose | 6102003 |
Water Sensor | 5004009 |
Pump Fixator | 6001110 |
Top cover | 6000110 |
Water cover | 6001109 |
Eccentric Wheel | 6000331 |
Knob | 6101006 |
Sensor bracket | 6105003 |
Wheel | 66103009 |
Controller | 5004005 |
5-MULTI Switch | 5005008 |
ON/OFF | 5005005 |
Pump | 5003008 |
Inner lead wires | 5006008 |