Product Introduction
This user manual has been specially designed to guide you through the functions and features of your GPS vehicle tracker.
Start Guide
1.1 Accessories
- Main device
- Power cord
- Relay line, 4-pin relay
- SOS cable
- Fuel cable
- User manual
1.2 Main Functions
- Real-time GPS+AGPS tracking
- Track by time interval/distance/direction change
- Track through SMS, APP, Web
- Remotely fuel/power cut-off control
- SOS alarm
- Geo-fence alarm
- Vibration alarm
- Movement alarm
- External power supply cut-off alarm
- Over-the Air (OTA)
- Low battery alert
1.3 Specifications
Frequency: FDD B1/B2/B3/B4/B5/B7/B8/B28, TDD B40
WCDMA: 850/900/1900/2100MHz
GSM: 850/900/1800/1900MHz
Networks: WCDMA/EDGE/GPRS
Location Time: [Not specified]
Operating Voltage: 9-36VDC <300mA
Cold Start: <35s
Hot Start: <2s
Location Accuracy: <10 meters
Operating Temperature: -20℃ ~ +70℃
Weight: 80g
Dimension: 83(L) x 46(W) x 14.5(H) mm
My device
2.1 Cable connection
Diagram Description: The device features a wiring harness with six color-coded wires: Purple, Blue, Green, Yellow, Red, and Black. These wires connect to the device and external components. The diagram also illustrates a basic electrical circuit including a fuel oil sensor, earth wire, and temperature sensor, connected to a relay, ignition switch (ACC, START, OFF), a battery, and an oil pump.
2.2 LED indicators
| Light type | Light status |
|---|---|
| Red light (power indicator) | Off: No power / device failure |
| Normal flashing (1 time / S): The server is connected | |
| Slow flashing (1 time / 2S): Networking | |
| Slow flashing: once / 200ms data sending |
2.3 Device Installation
[Installation details not provided in the excerpt]
Operation of device
Power on/ Power off
Power on: Once you insert a valid SIM card and connect all the wires, turn on the device. The Power LED will flash first. During signal searching, the process is stable.
Power off: Just turn off the power switch.
Note: When the device is connected with external power, please turn on the battery switch. The battery will then connect with the device circuits and its built-in battery will be charged. If the battery is OFF, it cannot be charged. The device will power off if there is no external power supply.
Main Functions
4.1 SOS
In an emergent case, press SOS for 3 seconds to activate the SOS alarm. The device will send an SOS SMS to preset SOS numbers and then dial the numbers in a loop for 3 times until the call is picked up. The alarm message will also be sent to the platform (See command list 7-8).
4.2 Power cut-off alarm
When the electricity supply of the device is cut off, it will activate a cut-off alarm.
4.3 Low battery alarm
When the battery is low, the device will activate a low battery alarm.
4.4 Vibration alarm (default OFF)
When the vehicle vibrates several times, the vibration alarm will be triggered. If there is no ignition after 3 minutes (ACC OFF), the device will send a vibration alarm message immediately.
4.5 Oil/Electricity cut-off
When a vehicle is stolen, an oil/electricity cut-off command can be sent by platform, APP, or SMS.
Notice:
- 1. Make sure ACC is correctly connected.
- 2. When ACC is OFF, the command will be executed immediately.
- 3. When ACC is ON, but GPS is not fixed, the command will be postponed.
- 4. When ACC is ON and GPS is fixed, the command will be executed when the vehicle speed is less than 20km/h.
If you want to cut off/restore oil by SMS command, you have to set a center number first. Only the center number can send the cut off/restore oil command to the device.
Notice:
- 1. Only the SOS number can be used to set the center number.
- 2. Only the SOS number can be used to delete the center number.
- 3. There is only one center number that can be set.
4.6 Restore oil/electricity
When the alarm is all-clear, you can send a restore oil/electricity command by platform, APP, or SMS and restore vehicle power (See command list 7-15).
4.7 Restart device
If GPRS is abnormal (device is offline), you can send the SMS command RESET# to restart the device. The device will reboot after 20 seconds of receiving the command.
Platform Operation
5.1 APN & Server setting
To ensure normal network operation, please confirm your APN and server setting before login. In most countries, APN could be automatically adapted to local mobile operators. If not, please send SMS to set the APN. If username and password are required for APN, please add them into the command. Confirm the server address and setting with distributors. If the server is incorrect, please send SMS to change.
Example settings:
SERVER,1,a.whatsgps.com,6801,0#
SERVER,0,47.75.111.37,6801,0#
Note: mode = 1 means set with domain name; mode = 0 means set with IP address.
5.2 Download APP
Please download and install the APP from the designated website, APP store, or Google Play store: www.whatsgps.com.
Common Command List
Edit SMS commands in the right column to the device SIM number to achieve respective functions as below:
| # | Function | Command |
|---|---|---|
| 1 | Set IP | SERVER ,1,IP/domain,port# |
| 2 | Set APN | APN,cmnet# APN,g.claro.com.br,.claro.claro# |
| 3 | Upload interval time setting | TIMER,10# |
| 4 | SOS phone number setting | SOS,A,number1,number2,number3# |
| 5 | Delete SOS phone number | SOS,D,number1,number2,number3# |
| 6 | Center phone number setting | CENTER,A,phone number# |
| 7 | Set the petrol/electricity | RELAY,T# |
| 8 | Reboot | RESET# |
Troubleshooting
If you are having trouble with your device, try these troubleshooting procedures before contacting a service professional.
| Problem | Causes | Solutions |
|---|---|---|
| Poor signal | The signal waves unable to transmit when use the GPS tracker in the places that have poor signal reception, such as: tall building around or basement. | Using the GPS tracker in the places that have good signal condition. |
| Unable to boot | Low battery | Charge the device battery |
| Unable to connect to the network | Poor signal | Using the GPS tracker in the places that have good signal condition. |
| Unable to locate | Signal shielded or Poor signal | Change the installation place |
| No power off alarm | Built-in battery is off | Turn it on |
| Fail to start the car | Power cutoff / ACC abnormal | Restore power/Check ACC |
| Car stops driving | Abnormal power supply | Connect the device negative electrode to constant power |
| Offline/ Indicators off | Abnormal power supply/Indicators sleep | Check power supply/Press side key to activate indicators |
| No update of vehicle's location | No GPS positioning | Test the device again/Change installation place |
Warranty instructions and service
- The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice indicating the date of purchase, model and serial No. of the product. WhatsGPS reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
- Obligations are limited to repair of the defect or replacement of the defective part or at its discretion, replacement of the product itself.
- Warranty repairs must be carried out by an Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service centre.
- Repair or replacement under the terms of this warranty does not provide the right to extension or renewal of the warranty period.
- The warranty is not applicable to cases other than defects in material, design, and workmanship.
Warranty card
Maintenance record
Maintenance shop: [Field]
Sending date: [Field]
Fault description: [Field]
Maintenance situation: [Field]
IMEI number: [Field]
Maintenance person: [Field]
Maintenance record
Maintenance shop: [Field]
Sending date: [Field]
Fault description: [Field]
Maintenance situation: [Field]
IMEI number: [Field]
Maintenance person: [Field]
