WhatsGPS GPS Tracker
Model: W18L
Manual
1. Product Features
- [location tracking] Real-time Tracking
- [4G signal] 4G network communication
- [GPS positioning] GPS dual satellite positioning
- [OTA upgrade] OTA remote upgrade
- [IP67 waterproof] IP67 waterproof design
- [track playback] Track Playback
- [strong magnetic suction] Strong magnetic suction
- [large battery] 10000 mAh rechargeable large battery
- [remote listening] Remote listening
- [vibration alarm] Vibration alarm
- [multiple modes] Multiple working modes
- [SOS alarm] SOS alarm
- [low battery alarm] Low electric alarm
- [temperature/humidity detection] Temperature and humidity detection
- [GEO-FENCE alarm] GEO-FENCE alarm
2. Installation Instructions
2.1. Appearance
The front of the device shows a ribbed surface with a small circular logo. The back of the device shows a rectangular area, likely for a SIM card or cover, and indicates 'SOS alarm', 'T&H MIC'.
2.2. Device online operation
2.2.1. SIM Card Insertion
Insert the SIM card into the GPS tracker. The SIM card requires SMS, data service, and phone function. Ensure the device is powered; if not, connect the charger to power it.
Diagram shows the device with an arrow pointing to a slot labeled 'SIM' where the SIM card is inserted. An 'ON/OFF' key is also visible.
2.1.2. Command Send Operation
Send two text messages to the SIM card number of the GPS tracker using your mobile phone:
APN, apnname#: This SMS connects the GPS tracker to your local network. Replace 'apnname' with your SIM card's local carrier APN (e.g., APN, cmnet#). Consult your carrier if unsure.SERVER, 1, gps.whatsgps.com, 6801,0#: This SMS connects the GPS tracker to the WhatsGPS tracking platform. For other platforms, follow a similar format.
To check if the tracker is online, visit www.whatsgps.com or download the WhatsGPS app.
2.3. Indicator Light Status
| LED Type | LED Status | Meaning |
|---|---|---|
| Orange | Flash | Network initialization |
| Slow flash | The network reception signal is normal | |
| Always on | Network/GPRS online | |
| Not bright | Network signal is not received / the card is not inserted | |
| Blue | Flash | GPS signal search |
| Always on | GPS positioning success | |
| Not bright | GPS sleeping/not working | |
| Red | Always on | Equipment charging |
| Not bright | No charge |
Note: If the battery is completely dead, the full charge time is about 8 hours. Mild fever during charging is normal.
2.4. Installation Method
The device is designed for hidden installation. Follow these guidelines:
- To prevent theft, hide the device's location as much as possible.
- Avoid placing it near transmitting sources like reversing radars, burglar alarms, or other in-vehicle communication devices.
- The device can be fixed using cable ties or strong double-sided adhesive tape.
The device has built-in GSM and GPS antennas. When installing, ensure they face upwards (towards the sky) without any metal shielding above.
2.5. Function Declaration
The Bluetooth configuration function requires the Bluetooth tool software. Contact dealer technicians for the download address or download from the iOS App Store and Android App Store. Operation modes can be viewed via video by scanning a QR code (not provided here). The listening function requires an SOS number to be set.
3. Installation Diagram
Diagram illustrates potential installation locations within a vehicle, including: Deputy location glove box, Under the rear windshield, Under the passenger seat, Back in the box, In the glove compartment, Under the rear seat, Armrest box.
4. Specifications
| Project | Specification | Remark |
|---|---|---|
| Operating voltage | 3.8V | |
| Position method | GPS+LBS | |
| Positioning error | <10 M | |
| Communications network | 2G/4G | |
| Communication band | Global version: LTE-FDD B1/B2/B3/B4/B5/B7/B8/ B12/B13/B18/B19/B20/B25/B26/B28/B66 LTE-TDD B34/B38/B39/B40/B41 GSM 850/900/1800/1900 MHz |
|
| Communication mode | TCP | |
| Range of working temperature | -20°C ~ +75°C | |
| Working humidity | 10% RH ~ 85%RH | |
| Specifications size | 92mm*63mm*36mm | |
| Weight | 317g |
5. Description of Common Commands
The following commands can be sent by SIM card SMS or WhatsGPS platform.
5.1. Common Setup Commands
| SN | Command Function | Command Format | Remark |
|---|---|---|---|
| 1 | Set online | SERVER,mode,domainName/IP,port,0#SERVER,1,gps.whatsgps.com,6801,0# |
Set the device to point to server IP and port. |
| 2 | Set APN | APN, [APN's name]#APN, cmiot# |
The APN varies according to the local telecom operator. |
| 3 | Set upload interval | TIMER,[T1]#TIMER,10# |
T1: 5-18000 seconds, motion upload interval, the device defaults to 10s. |
| 4 | Heartbeat interval setting | HBT,[T]#HBT,3# |
T1: 60-360S, default 180s. |
| 5 | Set time zone | GMT,[A],[b],[C]#GMT,E,0,0# |
A=E/W for eastern and western time zones; B: 0-12, is time zone; C: 0,15,30,45, which represents the half time zone and defaults to 0. |
| 6 | Set the SOS / listening number | SOS,A,[phone1][,phone2][,phone3]# |
Add the SOS numbers; you can add three SOS numbers simultaneously. |
| 7 | Delete the SOS / listening number | SOS,D,[sequence number 1][, sequence number 2][,sequence number 3]#SOS,[D],[phone number]# |
Multiple numbers can be deleted by the serial number or SOS number, and multiple numbers can be deleted simultaneously. |
5.2. Common Query Commands
| SN | Command Function | Command Format | Remark |
|---|---|---|---|
| 1 | Query parameters | PARAM# |
Query the currently set parameters of the device. |
| 2 | Query status | STATUS# |
Query the current working status of the device. |
| 3 | Device restart | RESET# |
5.3. Common Alarm Commands
| SN | Command Function | Command Format | Remark |
|---|---|---|---|
| 1 | Vibration alarm | SENALMAM# |
A=ON/OFF, default is OFF; M=0/1/2. Alarm mode: 0 only GPRS, 1:SMS+GPRS, 2:GPRS+SMS+PHONE. |
| 2 | Low electric alarm | BATALM,[A],[M]# |
Please turn on the device power switch in advance. A=ON/OFF, the default is ON; M=0/1/2/3, Alarm mode: 0: only GPRS, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3:GPRS+PHONE. The default alarm mode is 0. |
| 3 | SOS alarm | SOSALM,[A],[M]#, [A][M]# |
Please turn on the device power switch in advance. A=ON/OFF, the default is ON; M=0/1/2/3, Alarm mode: 0: only GPRS, 1: SMS+GPRS, 2: GPRS+SMS+PHONE, 3:GPRS+PHONE. The default alarm mode is 0. |
5.4. Common Working Mode Instructions
| SN | Command Function | Command Format | Remark |
|---|---|---|---|
| 1 | Timed positioning mode | MODE,1,T,A,B,C# |
Timing positioning mode: T = interval time, 10~86400 seconds; default is 600; A=GPS switch (0=GPS off, 1=GPS on; default is 0); B=WIFI switch (0=WIFI off, 1=WIFI on; default is 1); C=LBS switch (0=LBS off, 1=LBS on; default is 1). Enables motion upload location, no upload positioning without movement, GSM data often open (can receive instructions normally). |
| Intelligent positioning mode | MODE,2,T,A,B,C,D# |
Intelligent positioning mode (default mode): T = interval time, 10~86400 seconds; default is 20; A=GPS switch (0=GPS off, 1=GPS on; default is 1); B=WIFI switch (0=WIFI off, 1=WIFI on; default is 1); C=LBS switch (0=LBS off, 1=LBS on; default is 0); D=GPRS switch (0=GPRS off, 1=GPRS is on; default is 1). Once, motion upload, no motion do not upload, GSM often open. | |
| Super power saving mode | MODE,3,T,[,A][,B][,C]# |
Super power saving mode: T1 = cycle interval; setting range 5-43200 minutes. A=GPS switch (0=GPS off, 1=GPS on; default 1); B=WIFI switch (0=WIFI OFF, 1=WIFI on; default 1); C=LBS switch (0=LBS off, 1=LBS on; default 1). | |
| Alarm clock mode | MODE,4,A,T1,T2,T3,T4...# |
Alarm clock mode: A indicates the number of alarm clocks. T1, T2, T3 and T4 represent the alarm time; the number corresponds to A, up to 12 alarms can be set in the format HH: MM. | |
| Query working mode | MODE# |
6. Troubleshooting
| Common Problem | Cause | Solution |
|---|---|---|
| Poor signal reception | When devices are used in areas with poor reception, such as near tall buildings or basements, radio waves cannot be transmitted effectively. | Use the device in a location with good signal. |
| The SIM card is not installed properly. | Check the SIM card. | |
| Dirt on the metal surface of the SIM card. | Wipe with a clean cloth. | |
| Invalid SIM card. | Contact your Internet Service Provider. | |
| Unable to connect to the network | Out of GSM service area. | Please move to ISP service area. |
| Weak signal | Please move to a strong signal and try again. | |
| Shutdown | Please confirm whether the device is switched on. | Turn on the device battery switch. |
| Please check whether the SIM is installed properly. | Please install the SIM card properly. | |
| Poor contact | Check that the plug is properly connected. |
7. After-sales Warranty Card
User Information
| User name | Contact number | ||
| Address | |||
| Product model | IMEI number | ||
| Date of purchase | Invoice number | ||
| Name of the seller | |||
| Seller's address | |||
| Seller's phone number |
*This card is the basic warranty certificate, please fill it carefully and keep it properly.
Warranty Description
Important Note: Please keep this warranty card properly to enjoy one-year after-sales warranty. If this card is lost, your terminal warranty period will be postponed to your purchase date within 30 days after the factory date of the terminal checked by our company.
1. During the warranty period, free warranty is provided if there is a problem due to the quality of the repair item itself.
2. During the warranty period, issues due to human factors, improper operation, incorrect power supply voltage, courier damage, self-disassembly, torn warranty strip, or natural disasters are not covered by the warranty.
3. This warranty does not apply to cases other than defects in materials, design, and workmanship.
4. There is no right to extend or renew the warranty for repair or replacement under this warranty.
8. Platform Tracking
Installation Video
You can watch the installation video of the device and the tutorial video of using the APP on YouTube.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Use only the supplied antenna.
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