Eufy Robot Vacuum 3-in-1 E20 User Manual

1. About Your Robot Vacuum 3-in-1 E20

This section provides an overview of the Eufy Robot Vacuum 3-in-1 E20.

1.1 What's in the Box: Lists all the components included with the robot vacuum. These include the Robot with Cordless Stick Vacuum, Self-Empty Station (with Dust Bag Included), Power Cord, Side Brush, Adjustable Extension Tube, Floor Brush Cleaner Head, 2-in-1 Combination Tool, Dock Assist Mat, and Documents.
1.2 Overview: Details the different parts of the Robot and the Self-Empty Station. Key components of the robot include the Navigation LIDAR, Start/Pause Button, Suction Mode Button, Recharge Button, Quick Release Button, Recharge Sensor, Dust Outlet, Cordless Stick Vacuum, Line Laser Sensor, Bumper, and Dusting and Crevice Tool. The underside features Charging Contact Pins, Rolling Brush, Side Brush Installation Port, Anti-Drop Sensors, Wheels, Brush Guard Release Buttons, Brush Guard, and Swivel Wheel. The cordless stick vacuum components include the Power/Mode Button, Power/Mode Indicator, Handle, and Battery. The Self-Empty Station includes the Dust Cover, LED Indicator, Dust Collection Interface, Docking Switch, Recharge Sensor, Dust Inlet, Dust Bin, High-Performance Filter, Jet Cyclone, Power Socket, and Cord Winding Groove.
1.3 Button Controls: Explains the functions of the buttons on the robot and cordless stick vacuum. The power button turns the device on/off. The start/pause button controls cleaning. The mode button switches suction levels (ECO, Standard, Turbo, Maximum) and can indicate battery level. Other functions include returning the robot to the station, initiating dust bin emptying, Wi-Fi connection, factory reset, and enabling/disabling the child safety lock.
1.4 LED Indication: Describes the meaning of the LED lights on the robot and the self-empty station, indicating battery level, charging status, suction modes, and error states.

2. Preparing Your Robot Vacuum 3-in-1 E20

This section guides users through the initial setup of the robot vacuum.

2.1 Important Tips Before Use: Provides crucial advice to ensure optimal performance and prevent damage. This includes removing power cords and small objects, folding rug tassels, avoiding high-pile rugs, setting up 'No-Go' zones for fireplaces and vents, avoiding vacuuming water or burning objects, and clearing small obstacles. It also highlights the function of anti-drop sensors and their limitations on certain floor types.
2.2 Prepare the Robot: Instructions on removing protective films and ensuring the brush is correctly installed. A 'click' sound confirms proper installation. Users are advised not to remove the protective film if the product needs to be returned or repaired.
2.3 Connect to Power Supply: Details on connecting the power cord to the Self-Empty Station and a wall outlet.
2.4 Place the Self-Empty Station: Guidance on positioning the Self-Empty Station on a hard, level surface against a wall, with adequate clearance (4.9 ft / 1.5 m in front, 1.6 ft / 0.5 m at the sides) and ensuring strong Wi-Fi signal. The station must remain plugged in for the robot to return automatically.
2.5 Charge the Robot: Instructions on attaching the robot to the Self-Empty Station to initiate charging. The battery needs to be activated by charging for the first use, indicated by a green light on the power indicator.

3. Using Your Robot with the eufy Clean App

This section explains how to use the eufy Clean app to control the robot.

3.1 Download the App: Instructions on downloading the eufy Clean app from the App Store or Google Play, creating an account, adding the 3-in-1 E20 robot, and setting up Wi-Fi connection. The app allows control over cleaning modes, scheduling, suction levels, notifications, and 'No-Go' zones. Note that the robot does not support 5GHz Wi-Fi. A 'Find My Robot' feature is available if the robot gets stuck.
3.2 Quick Mapping before First Use: Describes how to initiate quick mapping and a full house cleaning via the app.
3.3 Set Up No-Go Zone: Explains how to define restricted areas within the app to prevent the robot from entering specific zones, useful for dividing cleaning areas.
3.4 Editing Carpets: Instructions on customizing carpet settings in the app to optimize cleaning and avoid areas with carpets thicker than 0.98 in (25 mm).
3.5 Schedule Cleaning: Details on setting up cleaning schedules for specific times and days of the week via the app.
3.6 Select a Cleaning Mode: Explains how to select different cleaning modes through the app, including Home Cleaning (full house cleaning), Room Cleaning (cleaning specific rooms), and Zone Cleaning (cleaning a defined area). Users can also pause cleaning via the app or by pressing the pause button on the robot.
3.7 Selecting a Suction Power Level: Describes how to choose between ECO, Standard, Turbo, and Maximum suction levels in the app for different cleaning needs. The robot will remember the last selected suction level for future cleanings.

4. Using Your Robot with Apple Siri / Amazon Alexa / The Google Assistant

This section covers voice control integration with smart assistants.

Users can control the robot using voice commands with Apple Siri, Amazon Alexa, or Google Assistant. Prerequisites include ensuring the robot is powered and connected to the eufy Clean app, and having a compatible smart device with the respective app installed and an account created. Setup involves accessing 'Smart Integrations' within the eufy Clean app.

5. Using Your Cordless Stick Vacuum

This section details the use of the cordless stick vacuum functionality.

5.1 Detach the Cordless Stick Vacuum: Instructions on how to detach the cordless stick vacuum from the main unit by pressing the quick release button.
5.2 Install a Vacuum Cleaner Head: Guidance on selecting and attaching different vacuum cleaner heads to the cordless stick vacuum, with a caution to avoid pinching fingers.
5.3 Start / Pause Cleaning: How to start, pause, and switch suction modes using the buttons on the cordless stick vacuum.
5.4 Charge the Cordless Stick Vacuum: Instructions on inserting the cordless stick vacuum into the Self-Empty Station to charge, and then powering on the robot.

6. Auto Dust Collection

This section explains the automatic dust emptying feature.

The dust bin empties automatically when Auto Dust Collection is triggered, which can happen during cleaning, upon completion of a cleaning task, or after the robot has been in the Self-Empty Station for over 3 minutes. It also triggers after 10 minutes of cleaning with the cordless stick vacuum if reinserted. Users can also manually trigger dust collection via the app or by pressing a button for 3 seconds.

7. Enabling / Disabling Child Safety Lock

This section covers the child safety lock feature.

The child safety lock can be enabled or disabled by pressing and holding specific buttons simultaneously for 3 seconds. This prevents children from accidentally operating the device. This function is also available in the eufy Clean app.

8. Cleaning and Maintenance

This section provides instructions for regular cleaning and maintenance of the robot vacuum.

8.1 Recommended Cleaning and Replacement Frequency: A table outlining the recommended cleaning and replacement intervals for various parts, including the Dust Bin, High-Performance Filter, Jet Cyclone, Side Brush, Brush Guard, Rolling Brush, Sensors, Charging Contact Pins, Swivel Wheel, Disposable dust bag, and Recharge sensors.
8.2 Clean the Dust Bin, Filter and Jet Cyclone: Step-by-step instructions for cleaning these components, including unlocking and emptying the dust bin, removing and cleaning the filter and sponge, and rinsing them with water. It's important to air-dry these parts completely before reassembly.
8.3 Clean the Rolling Brush: Guidance on removing and cleaning the rolling brush, including detangling hair with scissors if necessary. It emphasizes ensuring the release buttons are clicked into place when reinstalling.
8.4 Clean the Side Brush: Instructions for cleaning the side brush, noting that hair can easily get tangled.
8.5 Clean the Floor Brush: Steps for cleaning the floor brush, involving removing the brush guard and cleaning with scissors.
8.6 Clean the Sensors and Charging Contact Pins: Advice on regularly cleaning sensors and charging contact pins with a clean cloth, avoiding detergents, liquids, and hard materials.
8.7 Clean the Swivel Wheel: Instructions for cleaning the swivel wheel, which can accumulate hair and dust. It advises using a tool to remove the wheel and cleaning it, then reinstalling it. It also warns against cleaning the swivel wheel with water.
8.8 Replace the Dust Bag: Steps for replacing the dust bag when it is full, involving opening the dust cover, removing the old bag, disposing of it, installing a new one, and closing the cover.

9. Troubleshooting

This section offers solutions for common issues.

Users are directed to refer to in-app instructions for error solutions and to contact support@eufy.com if problems persist.

10. Specifications

This section provides detailed technical specifications for the robot, cordless stick vacuum, and self-empty station.

Robot Specifications: Includes dimensions (350*350*118mm), weight (2.25kg), battery (4200mAh, 14.8V), input power (16V = 2A, 32W), cleaning time for different suction modes (ECO: up to 180 min, Standard: up to 120 min, Turbo: up to 90 min, Maximum: up to 60 min), charging time (2.5h), and charging temperature (5-40 °C).
Cordless Stick Vacuum Specifications: Includes dimensions (220*199*90mm), weight (1.3kg), input power (16V = 2A, 32W), cleaning time for different suction modes (ECO: up to 50 min, Standard: up to 30 min, Turbo: up to 20 min, Maximum: up to 13 min), and charging temperature (5-40 °C).
Self-Empty Station Specifications: Includes dimensions (250*150*386.5mm), weight (3.35kg), rated input (100-120V, 50-60Hz), power for dust collection (1000W), power for charging (38W), and rated output (16V = 2A, 32W).
A note advises purchasing the machine version specific to the user's location due to voltage variations.

11. Warranty

This section outlines the product's warranty information.

The warranty period is determined by the seller and local requirements, with a minimum of 12 months. The 12-month warranty covers the main unit and battery, but not consumables like brushes. This limited warranty does not affect statutory warranties.

Models: T2070, Robot Vacuum 3-in-1 E20, Robot Vacuum 3-in-1, E20 Robot Vacuum, E20 Vacuum, Robot Vacuum, E20, Vacuum

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