Smartwatch MAXCOM FIT SW32 Neon User Manual

Notes

1. The company reserves the right to modify the contents of this manual without any further notification. It is normal that some functions may vary in certain versions of software.
2. Please charge this product with the configured charger for no less than 2 hours before using it.
3. Please connect with the APP and set personal information to sync time before use. Please refer to the instructions of the subsequent synchronization software for details.

1. Product Overview

Description of the smartwatch: A black smartwatch with a round display showing the time "20:08", date "MON 04-27", and icons for steps and heart rate. It features a touchscreen, a physical button on the side, a magnetic charging point on the back, and a heart rate test point on the back.

Models can be paired with:

• Support Android 5.0 and above
• Support iOS 9.0 and above

2. APP Download and Connection

To download the companion application, scan the provided QR code. It is recommended to use a browser for scanning and downloading. Ensure you grant the necessary permissions for Bluetooth (BT) connection during the download and installation process. The QR code can also be found on the watch itself. The application name is "Da Fit".

Notes on APP Usage

1. For Apple phone users: If the iPhone is in standby or hibernation for an extended period (e.g., 2 hours or more) with the screen off, the iOS system may clean up the Da Fit app. This can cause the app and watch to disconnect, making app functions unavailable. To resolve this, re-open the watch, and it should automatically reconnect.
2. For Android phone users: After installing the Da Fit app, you must enable background application launch permissions in your phone's settings. The exact steps vary by phone model. For example, on a Huawei phone: Navigate to Settings -> Application -> Application Launch Management -> Da Fit. Change the automatic management to manual management and enable all permissions (self-start, association start, background activities). This ensures the app maintains the Bluetooth connection with the watch when the phone is idle (screen off) without being cleaned up by the Android system, and it will not use background network traffic or affect phone power consumption.

3. Connections for APP and Watch

1. Open the Da Fit app and set your personal information, such as "Height", "Weight", "Birth Year", etc.
2. For Android mobile phones: After setting information, switch to the app's home page and click "ADD Device". This will take you to the "Add Device" page where you can select your purchased watch model.
3. After a successful connection between the app and watch, the app will automatically return to the home page. You can click the device icon to switch to the device page to check the connection status. The device model, picture, power level, address, and other information will be displayed upon successful connection.
4. Figure 1 Description: A screenshot of the app's "PROFILE" screen, showing fields for Gender, Height, Weight, Birth Year, and Step Length.
5. Figure 2 Description: A screenshot of the app's "Today" screen, displaying daily activity data including Steps, Sleep, and an "Outdoor running" activity. It also shows a button to "ADD A DEVICE".
6. For iPhone users: The Bluetooth connection process for iOS phones is similar to that described for Android phones (refer to points 2 and 3).
7. If pairing fails when scanning the QR code, check if the watch is already connected to another phone. If it is, ignore the device on that phone before attempting a new connection.

4. APP Settings (Functions available after connected successfully)

3.1 WATCH FACES

On the Smart Watch, long press the WATCH FACES and slide left or right to select your preferred dial, then click to save it.

3.2 NOTIFICATIONS

Click to open notification reminders. You can select which apps to receive push notifications from, choose other social applications, or opt to receive all information.

3.3 ALARMS

(Default setting includes three alarms)

3.4 SHUTTER

• Android phone: Click the shutter function in the APP. The watch will display a camera icon. Click the icon to take a photo directly; photos will be automatically saved to your phone's album.
• Apple Phone: Click "Shutter" in the iPhone app. The phone's camera needs to be opened manually (due to iOS system limitations). Then, click the watch to take pictures.

3.5 OTHERS

• 3.5.1 Find Device: Click "Find Device"; the watch will vibrate to remind you.
• 3.5.2 Time Formats: Click to set either the 12-hour or 24-hour time format. The watch time will synchronize with your chosen format.
• 3.5.3 "Do not disturb": The default mode is "Closed". Enter the setting page to configure the "do not disturb" mode according to your personal needs. Information will not be received after setting.
• 3.5.4 "Reminders to Move”: The default mode is "off". The sedentary reminder is active only between 10:00 AM and 10:00 PM (22:00).
• 3.5.5 Language: You can choose one language from different available options.
• 3.5.6 Quick View: The default mode is "ON". You can set an effective duration for viewing time or notifications based on your requirements.
• 3.5.7 Weather: Switch to open or close the weather function. You can manually set the city or use automatic positioning. Automatic positioning requires granting location authority; otherwise, it is not available. Weather information updates every 2 hours. If the function is closed, it takes 2 hours for weather information to disappear from the watch.

3.6 UPGRADE

When a new version of the server is detected, the watch firmware can be upgraded.

3.7 Remove

Pairing of your watch with the phone app can be unbound. For Apple phone iOS, go to "Settings" -> "Bluetooth", and select "Ignore this device" to completely unbind.

3. Main Functions

3.1 Basics

• 3.1.1 Power ON: When the watch is powered off, long press the side button for 3 seconds to power on. In the standby state, a short press of the side button wakes the watch up.
• 3.1.2 Power OFF: When the watch is powered on, long press the side button for 3 seconds to power off directly.
• 3.1.3 View device information: From the dial watch face, slide from right to left to enter other functional interfaces. Swipe from bottom to top to enter the next page. Click and enter the last column to see the Bluetooth name, device type, device address, and other information.

3.2 Steps

You can view pedometer data on both the watch and the APP. When the watch is successfully paired with the APP, your sport data will automatically synchronize (or manually refresh) from the watch to the APP, including steps count, distance, calories, and other parameters.

3.3 Sleep monitor

The default sleep monitor time for the watch is from 8:00 PM (20:00) to 10:00 AM.

3.4 Heart rate monitor

When heart rate data is empty, it displays "000Bpm". Go to the heart rate icon, click the touch key for more than 2 seconds to start testing. The data displays directly after testing. It is continuously measured for 30 seconds and keeps the last recorded data. If you exit the current page during measurement, the testing value is not recorded.

3.5 Training

• 3.5.1 Exercise types include: Walking, Running, Cycling, Skipping, Badminton, Basketball, Football.
• 3.5.2 Select exercise mode: Click the corresponding training icon to enter the exercise mode. Data such as steps, distance, calories, heart rate, and exercise duration will be visible. Slide left to right on the exercise data page to pause or exit the training mode.
• 3.5.3 Activity data: Activity data can only be uploaded to the APP for viewing. Data after exercise cannot be viewed on the watch.
• Note: Sport data save rules:
  1. Exercise time is more than 2 minutes; OR
  2. Includes heart rate data testing.
  It needs to meet at least one of these two conditions to save data; otherwise, the exercise data will not be kept.

3.6 Blood Pressure

3.7 Blood Oxygen

3.8 Weather

3.9 Message

Slide the dial interface from top to bottom to enter the message recording interface to view message pushes. 3 items are retained by default. Voice messages can only be displayed; they cannot be heard on the smartwatch.

3.10 Others:

On the watch face, slide from right to left to enter the "Others" functions.

• 3.10.1 SHUTTER
• 3.10.2 TIMER
• 3.10.3 BRIGHTNESS
• 3.10.4 RESET
• 3.10.5 POWER OFF
• 3.10.6 ABOUT

4. Precautions

• 4.1 App Installation: Only one connected app should be installed on the mobile phone to ensure normal connection and data synchronization. Multiple connected apps may affect the connection between the watch and the mobile phone.
  Note: Some Android phones may prompt that you cannot install the app. Please go to the phone's 'settings' and authorize 'Unknown source'.
• 4.2 App Permissions: When the mobile phone prompts for application permissions, please click "Allow". This ensures the app's permissions are open, allowing you to receive notifications, scan QR codes, use remote camera functions, etc. This permission is standard for the application and does not affect phone traffic or other phone information; it is limited to the Bluetooth connection between the APP and the watch.
• 4.3 Background App Running: Some Android smartphones may accidentally close the mobile app when cleaning applications. Please ensure the mobile app runs in the background.
  Android phone settings for background running: Open phone settings -> Application management -> Da Fit -> Rights management -> Backstage management -> Select backstage running. (Note: The setting method may differ based on mobile phone versions and models).
• 4.4 Heart Rate Monitoring Fit: Heart rate monitoring requires the watch to be worn snugly on the arm, neither too tight nor too loose, for accurate readings. Being too tight can affect blood flow, and being too loose can affect the heart rate sensor's monitoring.
• 4.5 Physical Protection: Please avoid colliding with hard objects to prevent breaking the glass.
• 4.6 Charging: Please use a 5V, 1A charger. This product does not support fast charging. Do not charge with sweat to prevent short circuits and damage to the product.
• 4.7 Product Usage: This product is an electronic monitoring product intended for daily reference data and is not for medical reference.

5. Troubleshooting

In case of problems during use, please follow these troubleshooting steps. If the problem persists, contact the seller or designated maintenance personnel.

5.1 The watch cannot be turned on

• 5.1.1 Press the display touch area for over 3 seconds.
• 5.1.2 Ensure there is enough battery. If the battery power is too low, please charge it.
• 5.1.3 If the watch has been left for too long and the normal charger does not respond, try charging with an output power of 5V/1A.

5.2 Shut down automatically

Battery power may be too low; please charge it.

5.3 Short battery life

• 5.3.1 This may occur if the battery has not been fully charged. Please ensure sufficient charging time (at least 2 hours is required).
• 5.3.2 The charger or data cable may not be working properly; please try a new one.
• 5.3.3 Please check the data cable port and try again to ensure a proper connection.

5.4 BT disconnect or unable to connect

• 5.4.1 Please restart the watch.
• 5.4.2 Please turn off the mobile phone's Bluetooth and then turn it back on to reconnect.

5.5 Inaccurate sleep data

The sleep monitor is designed to imitate the natural pattern of falling asleep and waking up. Please wear the watch normally; otherwise, deviation may occur if you go to bed late or only wear it while sleeping. There may be no sleeping data generated if you go to bed during the day, as the default sleeping time is preset between 9:00 PM and 9:00 AM.

Warranty Card

Client Information:

• Model:
• Vendor:
• (stamp)
• Client name:
• Contact no.:
• Sales contact:
• Purchase date:
• Client address:
• Sales address:

Description:

• Date:
• Faults:
• Repair:
• Note:

GUARANTEE

• The manufacturer guarantees that the Maxcom Smartwatch product is free from material defects and implements measures for normal use within 24 months from the date of purchase. In the event of a defect or malfunction, please contact the retailer or authorized distributor. The proof of purchase needs to be attached to the submitted complaint. The guarantor will repair or replace free of charge products that do not meet the specified parameters within a reasonable time.
• This Warranty applies to the original purchaser only and covers the territory of the EU.
• The warranty does not exclude, limit, or suspend the buyer's rights resulting from the provisions on the warranty for defects in the sold item.
• Technical and warranty support is available at www.maxcom.pl.

THE WARRANTY DOES NOT COVER:

• Normal wear and tear, including batteries (rechargeable batteries), unless the damage was caused by defects in materials or workmanship.
• Mechanical, thermal, chemical, and other damages.
• Defects resulting from: improper use and not obeying the instruction manual; making unauthorized changes; use or storage in an inconsistent manner with the technical specifications of the product; improper maintenance; application of items other than those supplied or the use of any items not intended for use with the product; technical work performed by unauthorized personnel.

The above applies to the rules for the validity of the warranty on the goods consumption resulting from Directive 1999/44/EC.

SIMPLIFIED DECLARATION OF CONFORMITY

This equipment complies with the Directive of the European Parliament and of the Council 2014/53/EU on radio equipment and telecommunications and their mutual recognition. This equipment can be used in all EU countries and in all countries where the Directive applies 2014/53/UE.

DISPOSAL INFORMATION

NOTE: THIS EQUIPMENT SHOULD NOT BE DISPOSED WITH COMMUNAL WASTE!

The product should be used by selective collection in prepared points. Proper handling of used electrical and electronic equipment contributes to avoiding harmful consequences for human health and the environment. The device contains a Li-ion battery. Used batteries are harmful; they should be stored in a specially designated point, in a suitable container, in accordance with applicable regulations. Batteries and accumulators must not be disposed of with municipal waste; they must be handed over to collection points.

CAUTION: DO NOT PUT BATTERIES IN A FIRE

Manufacturer and Distributor

Maxcom S.A.

Ul. Towarowa 23a

43-100 Tychy

Poland

[CE certified] [RoHS compliant] [WEEE disposal symbol]