HIBOY TITAN PRO ELECTRIC SCOOTER

The manufacturer reserves the right to make changes to the product, and update this manual at any time. Visit www.hiboy.com to download the latest user materials.

USER MANUAL

Contents

• 1 Package Contents
• 2 Product Overview
• 3 Pre-set the scooter
• 4 Assembly
• 5 Riding Basics
• 6 Riding Notice
• 7 Dangerous Actions (No Attempting!)
• 8 Safety Instructions
• 9 Daily Care and Maintenance
• 10 Specifications
• 11 Limited Warranty Statement
• 12 Question & Answer
• 13 Error Code
• 14 Contact Us

1. Package Contents

Carefully check package contents. If anything is missing or damaged, please contact Hiboy customer service for support: us.support@hiboy.com

• 1 x Folding Mechanism
• 1 x Handlebar Buckle
• 1 x Rear Fender
• 2 x Keys
• 2 x Screws
• 1 x Allen Wrench
• 1 x Charger

2. Product Overview

Scooter Components:

• Handlebar Area: Handle, Brake Handle, Front/Rear Light, Key, Single & Dual Motor Switch
• Scooter Body: Folding Mechanism, Front Fender, Front Light, Front Suspension, Disc Brake, Front Motor, Rear Motor, Rear Fender, Rear Damper, Rear Suspension

Display and Controls:

• Display: Gear display, Battery, Brake sign, Cruise system, Average speed, Max speed, Speed display. Shows Total mileage display / Single time range display.
• Speed Mode: Click [Up Arrow] and [Down Arrow] buttons to adjust Speed Mode (Mode1(ECO), Mode2(STD), Mode3(TURBO)).
• Battery Display: Each battery bar represents 25% power. When the battery is below 25% (indicated by a Red Light), the battery needs to be charged.
• Controls: Upshift [Up Arrow], Power button [Power Button], Downshift [Down Arrow].

3. Pre-set the scooter

To enter setting mode, simultaneously press the [Up Arrow] and [Down Arrow] buttons. When the number at the bottom of the screen flashes, you have entered the setting mode. Use the [Up Arrow] and [Down Arrow] buttons to adjust parameters, and press the [Power Button] to confirm and proceed to the next setting. After completing all settings, leave the screen idle for about 5 seconds to automatically exit.

Settings Table

4. Assembly

1. Tighten the folding mechanism.
2. Install handlebar buckle, tighten the screws.
3. Remove 4 screws of the handlebar buckle.
4. Put the handlebar on it and tighten the screws.
5. Remove the rear screws, install the rear fender, then tighten the screws.

5. Riding Basics

Preparation for riding

Prepare the product according to the instructions. Always wear a helmet and safety gear to avoid falling and injury during the driving learning, as shown in the figure. Keep away from vehicles and crowded areas.

Riding

1. Use the key to start the scooter.
2. Click the power button to start your scooter.
3. Click [Up Arrow] and [Down Arrow] buttons to adjust Speed Mode (Mode1(ECO), Mode2(STD), Mode3(TURBO)).
4. Step on the deck of the scooter and propel yourself, then press the throttle lever to ride your scooter.

Note: When the scooter stops driving and the meter is not operated for 3 minutes, the dashboard and the scooter will turn off. (The shutdown time can be set).

Handlebar Operation Instructions

1. Press the yellow button to turn on the light.
2. Press the red button to switch single or dual motor. (Default is single motor, press button to switch dual motor).
3. Use your left hand to operate the rear brake.
4. Use your right hand to operate the front brake.

Cruise Control Operation Instructions

Long press the [Cruise Control Button] to enter cruise control. When riding at a constant speed for 8 seconds, cruise control starts. Braking, or accelerating can end cruise control. Long press the [Cruise Control Button] again to exit cruise control.

6. Riding Notice

• ⚠ Do not ride in the rain.
• ⚠ Please keep a medium or low speed (5mph) when you ride through speed bumps, elevator door sills, bumpy roads, or other uneven surfaces. Slightly bend your knee to better adjust to mentioned surfaces.
• ⚠ Do not press the throttle when walking with the scooter.
• ⚠ Always steer clear of obstacles.
• ⚠ Look out for doors, elevators, and other overhead obstacles.
• ⚠ Do not accelerate when you go downhill.
• ⚠ Do not hang bags or other heavy stuff on the handlebar.
• ⚠ Keep both feet on the deck at all times.

7. Dangerous Actions (No Attempting!)

• ⚠ Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed.
• ⚠ Do not turn the handlebar violently during high-speed riding.
• ⚠ Do not ride in a ponding that is higher than 0.79 inches.
• ⚠ Do not ride with anyone else, including children.
• ⚠ Do not keep your feet on the rear mudguard.
• ⚠ Do not touch the disc brake.
• ⚠ Do not keep your hands away from the handlebar.
• ⚠ Do not try riding up or down stairs, and jumping over obstacles.

8. Safety Instructions

The Hiboy Titan Pro electric scooter is a leisure device. However, when used in public areas, it is considered a vehicle and is subject to the same risks. For your safety, please follow the instructions in this manual and adhere to traffic laws and regulations set forth by government and regulatory agencies.

Understand that risks cannot be entirely avoided. Others may violate traffic regulations and drive incautiously, exposing you to road accidents similar to walking or biking. The faster the scooter, the longer it takes to stop. On smooth surfaces, the scooter may slip, lose balance, and result in a fall. Therefore, it is crucial to use caution, maintain proper speed and distance, especially in unfamiliar areas.

Respect pedestrians' Right of Way. Avoid startling them, especially children. When riding behind pedestrians, ring your bell to alert them and slow down to pass on their left (applicable in countries where vehicles drive on the right). When crossing paths with pedestrians, keep to the right at a low speed, or dismount if necessary.

Closely follow the safety instructions in this manual. Hiboy shall not be liable for any financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.

Do not lend your scooter to individuals unfamiliar with its operation. If lending to friends, ensure they understand the operation and wear safety gear.

Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, or malfunctions, stop riding immediately.

⚠ WARNING: Risk of Fire - No User Serviceable Parts.

9. Daily Care and Maintenance

Cleaning and Storage

If stains appear on the scooter's body, wipe them off with a damp cloth. For stubborn stains, apply toothpaste and brush with a toothbrush, then wipe with a damp cloth.

Notes: Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to prevent damage. Do not wash the board with a high-pressure water spray. During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the rubber flap is closed, as water leakage can cause electric shock or other major problems. When not in use, store the scooter indoors in a dry and cool place. Do not leave it outdoors for extended periods. Excessive sunlight, overheating, and overcooling can accelerate battery pack lifespan.

Battery Maintenance

1. Use original battery packs. Using other models or brands may lead to safety issues.
2. Do not touch the battery contacts. Do not dismantle or puncture the casing. Keep contacts away from metal objects to prevent short circuits, which could result in battery damage or injury/death.
3. Use the original power adapter to avoid potential damage or fire.
4. Mishandling of used batteries can cause significant environmental harm. To protect the environment, please follow local regulations for proper battery disposal.
5. After every use, fully charge the battery to prolong its lifespan.

Storage and Disposal

1. Please store the scooter in a cool and dry place, ideally between 14°F and 104°F. In extremely humid environments, the scooter's interior may experience condensation or water accumulation, potentially damaging the battery rapidly. Devices are not intended for use at elevations greater than 2000 m above sea level. Prolonged exposure to UV rays, rain, and elements may damage enclosure materials. Store indoors when not in use.
2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If the battery is low, charge it as soon as possible.

10. Specifications

(1) The height of the body: distance from the ground to the highest end of the body.

(2) Description of the battery life: it is measured under the condition of full charge, a load of 150 lb, at 77°F, on a flat road without wind, and at a speed of 9.3mph. The real battery life will differ with different factors of the load, humidity, wind speed, and operation habits.

(3) The maximum allowable weight shall be kept within 260lb (driver and objects included) in any case. Consider extra weight of clothes or other accessories and the gravity generated by speed; the scooter may not support it if this load limit is exceeded.

11. Limited Warranty Statement

WARRANTY

1. Simple & efficient: Hiboy provides a straightforward warranty that is processed in the most hassle-free way possible.
2. 30-Days Money Back: For 30 days after the date of purchase, return your undamaged/unused Hiboy product and receive a refund for ANY REASON.
3. Up to 12-month warranty: We offer 12 months for the scooter and 6 months for the battery. We handle quality-related issues with REPLACEMENT PARTS.
4. Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will gladly assist you!

RETURN

If you are unsatisfied with your purchase, Hiboy's return policy allows you to return the product purchased through the authorized channel within 30 days from the date of receipt of shipment and request a refund for any reason. Please contact us immediately at us.support@hiboy.com for the return address or return label. Hiboy is not responsible for the shipping cost of packages returned by customers.

LIMITED PRODUCT WARRANTY

Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under normal use for the period aforementioned. Hiboy does not warrant that the operation of the product will be uninterrupted or error-free. Hiboy is not responsible for damage arising from failure to follow instructions relating to the product's usage.

REMEDIES

If a hardware defect is found and a valid claim is received by Hiboy within the Warranty Period, Hiboy will, at its option and to the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts, or (2) replace the product with a new or refurbished product. These are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in jurisdictions where products are sold by www.hiboy.com and is valid to the extent permitted by applicable laws. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

A Warranty Service Order must be requested from Hiboy within the Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact Hiboy Service Team at us.support@hiboy.com. To obtain warranty service, you must deliver the product, in its original packaging or packaging providing an equal degree of protection, to the address specified by Hiboy. In accordance with applicable law, Hiboy may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue, or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.

12. Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?
   A: Please take a photo and send it to Hiboy Support Team via email: us.support@hiboy.com. Hiboy Support Team will reply soon and send the correct accessory or part replacement.
2. What if the rear brake of the scooter doesn't work well?
   A: You may contact us for instructions on brake adjusting, or search "How to adjust rear brake of scooter" on YouTube for a tutorial video.
3. Is it possible to replace some components, for example, the rear cover?
   A: Yes, please take a photo and send it to Hiboy Support Team via email: us.support@hiboy.com. Hiboy Support Team will reply soon.
4. Why does the screen return an error code like E-01, E-02, or E-03? What should I do?
   A: Please contact Hiboy Support Team to resolve the error code.

13. Error Code

• E-01 Motor Error
• E-02 Handlebar Error
• E-03 Controller Error
• E-05 Controller Under voltage
• E-06 Communication Error: The instrument does not receive the controller signal.
• E-07 Communication Error: The controller cannot receive the instrument signal.

14. Contact Us

Contact us if you experience issues relating to riding, maintenance, safety, or errors/faults with your Hiboy scooter.

HIBOY INTELLIGENT INC
1822 E ROUTE 66 STE A339
GLENDORA, CA 91740

E-mail Service: us.support@hiboy.com

Instagram: hiboyus
Facebook: @hiboyscooter
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Website: www.hiboy.com