GoTrax G2 E-Scooter

Congratulations on Your Purchase!

Thank you for choosing the GoTrax G2 E-Scooter. This user manual will guide you through assembly, operation, and maintenance to ensure a safe and enjoyable riding experience.

About This Manual

This user manual will help you assemble and operate your new electric scooter. Be sure to read ALL OF THE INFORMATION in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It's very important that you get parental permission before riding your scooter.

Important Safety Precautions Before Riding

⚠️ WARNING MESSAGE

1. Avoid water: The scooter is not waterproof. Electronics may be damaged by water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
2. Abuse: Physical damage due to negligent care and extreme riding is not covered.
3. Risk of Injury: Riding the GoTrax scooter carries risks of severe injury or death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Modification: Do not modify the product from its original design.
5. Safety: Keep hands and all body parts away from moving parts while operating the scooter.
6. Pre-Ride Check: Before riding, ensure the scooter is operating correctly.
7. Braking System: Before riding, verify the braking system is functioning properly and all safety labels are in place and understood.
8. Guards: Before riding, ensure all axle guards, chain guards, or other manufacturer-supplied covers are in place and serviceable.
9. Tires: Before riding, check that tires are in good condition, properly inflated, and have sufficient tread remaining.
10. Load Rating: Never exceed the 220 lb (100 kg) maximum load rating.
11. Age Restriction: The electric scooter should never be used by children under the age of 13.
12. Maximum Speed: Your electric scooter has a maximum speed of 12.5 mph.

? UNPACK

You should find each of these items in your box:

• 1. Electric Scooter
• 2. Console & Handlebars
• 3. Approved Power Adapter / Charging Unit
• 4. Allen Wrench
• 5. Screws
• 6. Safety Pin
• 7. Tire pump extender

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.

? GET TO KNOW YOUR SCOOTER

The electric scooter comes partially assembled.

• Accelerator (throttle): Controls speed.
• Headlight: Illuminates the path ahead.
• Console: Displays information and controls.
• Charger Port: Where the charging cable connects.
• Hook: Used for folding the scooter.
• Tiller: The steering column.
• Brake (left thumb throttle): Applies the brake.
• Folding system: Mechanism for folding the scooter.
• Fender buckle: Part of the folding lock mechanism.
• Hub Motor: Powers the scooter.
• Rear Fender: Covers the rear wheel and includes a foot brake.
• Kickstand: For parking the scooter upright.

? ASSEMBLE YOUR SCOOTER

1. Unfold Scooter & Lock in Upright Position

   Press down on the rear fender, separate the folding hook and fender buckle, then lift the tiller upright. Once the scooter is locked in the upright position, verify by gently trying to fold.

2. Detach Hook and Remove Plug Inside Tiller

   Use the Allen wrench to loosen the screws located at the hook and detach. Once you've removed the hook and screws, make sure to remove the plug inside the top of the tiller.

3. Place Console Into Tiller & Reattach

   Place the console into the top of the tiller. Once the console is attached, use the Allen wrench to attach the hook back to the tiller with the two screws.

? CHARGE YOUR SCOOTER

Before using the scooter, you must fully charge the battery.

To charge:

1. Open the rubber charging port cover.
2. Insert the charging plug into the port.
3. The charger box will have a green light (✅) when fully charged and a red light (?) when charging.
4. When charging is complete, be sure to cover the charging port to keep it clear of dust and debris.

⚙️ SCOOTER CONSOLE FUNCTIONS

• To power the scooter on: Press and hold the red button (?) for 1 second.
• To power the scooter off: Press and hold the red button (?) for 5 seconds.
• To power the headlight on or off: Press the red button (?) for 1 second while the scooter is powered on.
• To change between 1st and 2nd gear: Press the red button (?) for 2 seconds. The display screen on the console will switch from the number 1 for 1st gear and number 2 for the 2nd gear.

The console on the scooter displays speed in MPH, Battery life, and what gear the scooter is currently in.

RIDING TIPS

1. Start riding your scooter with one foot on the platform and one foot on the ground. Use your foot on the ground to push off and, at the same time, press the throttle button to begin movement.
2. Press the brake-throttle to slow down or stop. For quicker stopping, step on the rear fender foot brake.
3. The scooter performs best on smooth surfaces like carparks, smooth roads, footpaths, and bike lanes.
4. Always clean your scooter (wheels, platform, etc.). It's a machine and needs to be maintained.
5. Do not press the throttle while walking with the scooter beside you.
6. Be aware of the terrain you are riding on; watch out for curbs and obstacles!
7. Use the red button to change between gears: First gear provides more torque for going uphill, while Second gear offers more speed for straightaways.
8. Cruise Control: To activate, press the right-hand throttle down for 10 seconds. To deactivate, press either the right-hand throttle or brake button.
9. CAUTION: The left paddle control on the console activates the motor's Electro-Magnetic brake. This brake is energized by the motor's operation and will NOT be 100% effective until the motor has been in operation for 30 seconds.

PUTTING YOUR SCOOTER AWAY/FOLDING

Before folding the scooter, make sure that the scooter is powered off and remove the safety pin.

Pull the Tiller towards the back wheel, as shown in the figures. Insert the hook on the tiller into the loop on the rear fender buckle. You may hear a click, which indicates that you were successful in folding and locking the scooter.

(Diagram description: Step 1 shows the folding mechanism at the base of the tiller. Step 2 shows the tiller being pulled back and the hook being aligned with the fender buckle. Step 3 shows the scooter folded flat.)

? MAINTENANCE & REPAIR

Regular cleaning and maintenance will extend the life of your electric scooter.

Cleaning and Storage:

If the scooter is dirty, wipe it clean with a soft damp cloth. Store in a dry and cool location. Avoid storing outdoors due to sun exposure, which can damage appearance and wear down the battery and tires.

Brake Adjustments & Service:

If you notice you need brake adjustments or any service, contact the GoTrax customer service team. Do not attempt to repair the scooter yourself, as this can void your warranty and risk damaging the scooter.

Cleaning Restrictions:

DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter. These can severely damage its appearance and structure. Please do not use a pressure washer, as it may also damage the electronics.

Tightening the Tiller:

If the tiller is loose or wiggles while riding, you can tighten the screws. Open the plastic cover and use the Allen wrench to tighten the screws.

? SAFETY LOCK INSTRUCTIONS

1. Unfolding:

   Lift the tiller into the upright position and insert the safety lock. Rotate the safety lock clockwise to tighten it before you ride!

2. Folding:

   Rotate the Safety Lock counterclockwise to pull out the safety lock. Fold the scooter, then insert the safety lock and rotate clockwise to lock it again.

(Diagram description: Image 1 shows the location of a hole near a red lever on the bottom of the scooter. Image 2 shows an arrow pointing to the Safety Pin. Image 3 shows the Safety Pin being inserted. Image 4 shows the Safety Pin twisted into the hole and secured.)

? BATTERY INFORMATION

Only use the approved GoTrax power adapter to charge your scooter; others may cause a risk of fire and damage to equipment.

Improper disposal of used batteries can seriously pollute the environment. Please comply with local disposal regulations.

Store your scooter and power adapter in conditions that do not exceed 122°F (50°C) or go below -4°F (-20°C).

Warning - Risk of Fire - No User Serviceable Parts. Prolonged exposure to UV Rays, Rain, and the Elements may damage enclosed materials. Store indoors when not in use.

? TROUBLESHOOTING

We frequently update our user manuals online at gotrax.com and reserve the rights to update and change manuals online.

Please contact the GoTrax customer service team if you are experiencing problems or need more detailed information. They can be reached at gotrax.com.

WARRANTY

This scooter is covered by a 90-day manufacturer's warranty that covers defects in workmanship and material. This does not cover misuse, neglect, abuse, accident, or water damage. For warranty claims and details, please visit gotrax.com. Always keep your original shipping box in case the scooter needs to be returned or repaired.