GOTRAX G2 PLUS Commuting Electric Scooter User Manual

Introduction

Congratulations on your purchase of the GOTRAX G2 PLUS Commuting Electric Scooter!

This user manual is designed to help you assemble, operate, and maintain your new electric scooter safely and effectively. Please read all information in this manual before riding.

Note to riders under 18 years of age: It is very important to get parental permission before riding your scooter.

Important Safety Information

[information] Don't Ride Until You Read This:

• [helmet] ALWAYS wear a helmet when riding your electric scooter.
• [battery] Make sure your scooter has a full battery before taking it out to ride.
• [road laws] Always be aware of local road laws, and follow them.
• [no drugs/alcohol] Do not ride the scooter under the influence of drugs or alcohol.
• [pedestrians] Always respect pedestrians.
• [wet conditions] Do not ride under wet conditions. The scooter may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.

[warning] Warning Message

1. Avoid water: The scooter is not waterproof. Electronics may be damaged by water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
2. Abuse: Physical damage due to negligent care and extreme riding is not covered.
3. Whenever you ride the GOTRAX scooter, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Do not modify the product from its original design.
5. Keep hands and all body parts away from moving parts while operating the scooter.
6. Before riding: Be sure to check the scooter over and make sure it is operating correctly before each use.
7. Before riding: Ensure the braking system is functioning properly and all safety labels are in place and understood.
8. Before riding: Verify that all axle guards, chain guards, or other covers/guards supplied by the manufacturer are in place and in serviceable condition.
9. Before riding: Check that the tires are in good condition, properly inflated, and have sufficient tread remaining.
10. The electric scooter should never be used by children under the age of 13.
11. Maximum Speed: Your electric scooter's maximum speed is 12 mph.
12. Never exceed the 220 lbs maximum load rating.

Unpack Your Scooter

[box] You should find each of these items in your box:

1. Electric Scooter
2. Console & Handlebars
3. Approved Power Adapter / Charging Unit
4. Allen Wrench
5. Screws (Installed on the tiller hook)

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.

Get To Know Your Scooter

[magnifying glass] This electric scooter comes partially assembled.

Key Components:

• Headlight: Located at the front of the handlebars.
• Accelerator (throttle): Right-hand thumb throttle for speed control.
• Console: Displays information and houses controls.
• Charger Port: Located on the tiller for charging the battery.
• Hook: Used for folding the scooter.
• Tiller: The vertical steering column.
• Hub Motor: Integrated into the wheel.
• Brake (left thumb throttle): Left-hand thumb throttle controls the electronic brake.
• Folding System: Mechanism for folding the scooter.
• Fender Buckle: Secures the folded scooter.
• Rear Fender: Covers the rear wheel and includes a foot brake.
• Kickstand: Allows the scooter to stand upright when not in use.

Specifications

Assemble Your Scooter

[wrench] Follow these steps to assemble your scooter:

1. Unfold Scooter & Lock in Upright Position:

   Press down on the rear fender, separate the folding hook and fender buckle, then lift the tiller upright. Once the scooter is locked in the upright position, verify by gently trying to fold.

   Illustration shows pressing down on the rear fender and lifting the tiller.

2. Detach Hook and Remove Plug Inside Tiller:

   Use the Allen wrench to loosen the screws located at the hook and detach. Once you've removed the hook and screws, make sure to remove the plug inside of the top of the tiller.

   Illustration shows using an Allen wrench to loosen screws and detach the hook, then removing a plug from the tiller.

3. Place Console Into Tiller & Reattach:

   Place the console into the top of the tiller. Once the console is attached, use the Allen wrench to attach the hook back to the tiller with the two screws.

   Illustration shows placing the console into the tiller and reattaching the hook with screws.

Charge Your Scooter

[battery] Before using the scooter, you must fully charge the battery.

Charging Instructions:

1. Open the rubber charging port cover.
2. Insert the charging plug into the port.
3. The charger box will have a green light when fully charged and a red light when charging.
4. When you are done charging, be sure to cover the charging port to keep it clear of dust and debris.

Illustration shows the charging cable connected to the scooter's charging port and plugged into a wall outlet.

Scooter Console Functions

[scooter functions] Powering On/Off:

• To power the scooter on, press and hold the red button for 1 second.
• To power the scooter off, press and hold the red button for 5 seconds.

Headlight Control:

• To power the headlight on or off, press the red button for 1 second while the scooter is powered on.

Illustration shows a finger pressing the red button on the scooter's console.

Riding Tips

[person] Follow these tips for a better riding experience:

1. Start riding with one foot on the platform and one foot on the ground. Use your foot on the ground to push off, and at the same time, press the throttle button to begin movement.
2. Press the brake-throttle to slow down or stop. For quicker stopping, step on the rear fender foot brake.
3. The scooter performs best on smooth surfaces like carparks, smooth roads, footpaths, and bike lanes.
4. Always clean your scooter (wheels, platform, etc.). It is a machine and requires maintenance.
5. Do not press the throttle while walking with the scooter beside you.
6. Be aware of the terrain you are riding on; watch out for curbs and obstacles!
7. Cruise Control: To activate, press the right-hand throttle down for 10 seconds. To deactivate, press either the right-hand throttle or brake button.
8. CAUTION: The left paddle control on the console operates the motor's Electro-Magnetic brake. This brake is energized by the motor's operation and will NOT be 100% effective until the motor has been in operation for 30 seconds.

Maintenance & Repair

[wrench] Regular cleaning and maintenance will extend your electric scooter's life.

• Cleaning and storage: If the scooter is dirty, wipe it clean with a soft damp cloth.
• Brake Adjustments & Service: If you need brake adjustments or any service, contact GOTRAX customer service. Do not attempt to repair the scooter yourself, as this can void your warranty and risk damaging the scooter.
• DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter. These can severely damage the appearance and structure. Do not use a pressure washer, as it may also cause damage to the electronics.
• Storage: When not in use, store your scooter in a dry and cool location. Avoid storing outdoors, as sun exposure can damage its appearance and wear on the battery and tires.
• Tightening the Tiller: If the tiller is loose or wiggles while riding, you can tighten the screws. Open the plastic cover and use the Allen wrench to tighten the screws.

Safety Lock Instructions

[scooter] Instructions for using the safety lock:

1. Unfolding: Lift the tiller to the upright position and insert the safety lock. Rotate the safety lock clockwise to tighten it before riding.

   Illustration 1: Finding the spring pin on the left side of the folder.

   Illustration 2: Pull the spring pin outward.

2. Folding: Rotate the Safety Lock counterclockwise to pull out the safety lock. Fold the scooter, then insert the safety lock and rotate clockwise to lock it again.

   Illustration 3: Spin the spring pin clockwise and hold it on the frame.

   Illustration 4: Pull the folder lever outward and fold the scooter.

Battery Information

[battery] Important information regarding your scooter's battery:

• Only use the approved GOTRAX power adapter to charge your scooter. Other adapters may cause a risk of fire or damage to equipment.
• Improper disposal of used batteries can seriously pollute the environment. Please comply with local disposal regulations.
• Store your scooter and power adapter in conditions that do not exceed 122 degrees Fahrenheit (50 degrees Celsius) or go below -4 degrees Fahrenheit (-20 degrees Celsius).
• Warning - Risk of Fire: No User Serviceable Parts. Prolonged exposure to UV rays, rain, and the elements may damage enclosed materials. Store indoors when not in use.

Troubleshooting & Warranty

[wrench] Troubleshooting:

GOTRAX frequently updates user manuals at gotrax.com and reserves the right to update or change manuals online. Please contact GOTRAX customer service if you are experiencing problems or need more detailed information. They can be reached at gotrax.com.

[wrench] Warranty:

For warranty information, please visit www.gotrax.com.