Tuya Smart App V3.8.0 App User Manual
Table of Contents
NO.1 Download App
Search and download "Tuya Smart" in major application markets or scan the QR code below to download the App.
[Description of QR Code: A QR code is displayed, which can be scanned to download the Tuya Smart app.]
NO.2 Registration/Login/Password Retrieval
Registration
If you do not have an app account, you may choose to register or log in by authentication code. The registration process is described on this page and the next.
1. Click "Register" to go to the Smart Life privacy policy page. Click "Agree" to proceed to the registration page.
[Description of Fig. 1: A mobile screen showing a "Register" button and an option to "Log in with existing account".]
[Description of Fig. 2: A mobile screen displaying a "Privacy Policy" with "Disagree" and "Agree" buttons.]
The system will identify automatically the country/region you are in, or you may choose to select manually a country/region. Enter your mobile phone number or email and click "Get authentication code", as shown in Fig. 1 (on the next page). Enter the authentication code you received. Then enter the password and click "Completed" to complete registration.
[Description of Fig. 1 (next page): Mobile screen titled "Register" with fields for Country/Region, Mobile number/e-mail address, and a button "Obtain verification code".]
[Description of Fig. 2 (next page): Mobile screen titled "Enter verification code" with a field for the code and a "Resend" option.]
[Description of Fig. 3 (next page): Mobile screen titled "Set Password" with a field for password and a "Completed" button.]
Account ID + Password Login
If you already have an app account, click "Log in with existing account" to proceed to the login page.
1. The system will identify automatically the country/region you are in, or you may also choose to select manually a country/region.
2. Enter the mobile phone number or email you have registered and enter the password to log in.
[Description of Login Screen: Mobile screen titled "Log in" with fields for Country/Region, Mobile number/e-mail address, Password, and a "Log in" button. Options for "Verification code login" and "Forgot password" are also visible.]
Verification Code Login
1. Click "Verification code login" in Fig. 1 to go to the next page.
2. The system will identify automatically the country/region you are in, or you may also choose to select manually a country/region.
3. Enter your mobile phone number or email and click "Obtain authentication code", as shown in Fig. 2.
4. Enter the authentication code in the text message or email to log in, as shown in Fig. 3.
[Description of Fig. 1 (Login Screen): Shows the main login screen with options for "Verification code login".]
[Description of Fig. 2 (Verification Code Login Screen): Mobile screen titled "Verification code login" with fields for Country/Region, Mobile number/e-mail address, and a button "Obtain verification code".]
[Description of Fig. 3 (Enter Verification Code Screen): Mobile screen titled "Enter verification code" with a field for the code.]
Forgot password
If you forgot your app password, you can reset your password by following the Password Retrieval procedure.
1. Click "Forgot password", as shown in Fig. 1.
2. The system will identify automatically the country/region you are in, or you may choose to select manually a country/region. Enter the mobile phone number or email you used to register and click "Obtain authentication code", as shown in Fig. 2.
3. Enter the authentication code sent to your mobile phone number or email, as shown in Fig. 3.
4. Enter the new password and click "Completed" to log in, as shown in Fig. 4.
[Description of Fig. 1 (Login Screen): Shows the main login screen with a "Forgot password" link.]
[Description of Fig. 2 (Forgot Password Screen): Mobile screen titled "Forgot password" with fields for Country/Region, Mobile number/e-mail address, and a button "Obtain verification code".]
[Description of Fig. 3 (Enter Verification Code Screen): Mobile screen titled "Enter verification code" with a field for the code.]
[Description of Fig. 4 (Set Password Screen): Mobile screen titled "Set Password" with a field for the new password and a "Completed" button.]
NO.3.2 Add Devices
Click "Add Device" or "+" at the top right corner of the App homepage to enter the "Add Device" page. There are two ways to add device: Add Manually and Search Device.
[Description of App Homepage Screenshot: Shows the main app screen with weather information, room names, and a list of devices. An "Add Device" button is visible.]
[Description of Add Device Page (Add Manually): Shows categories for adding devices, such as Electrical, Lighting, Security, Scene & Sensor, Home Appliances, Wall Switch, etc.]
[Description of Add Device Page (Search Device): Shows a prompt "Please ensure the device is ready for pairing."]
NO.3.2.1 Add Manually - Bluetooth device - default mode
1. The app supports two configurations: Default mode and AP mode. Click "AP Mode" at the top right corner of the "Default mode" page to switch between modes.
2. To select "Default mode", please make sure the indicator light on the smart device is flashing rapidly (blinking twice per second) and then click the button to proceed to the next step.
3. If the indicator light is not flashing rapidly, click "Help" to view the instructions.
[Description of Add Device Screen (Default Mode): Shows the "Add Device" screen with an option to switch to "AP Mode" and a button "Confirm light blinks rapidly".]
Notes: How to set indicator light to rapid flashing:
Step 1/3: Power on device. Power off after 10s and then power on.
Step 2/3: Turn on-off-on-off-on (Keep time interval not too short, turn off after light is on).
Step 3/3: Confirm light bulb is now rapidly flashing (2 times per second).
[Description of Steps for Rapid Flashing: Visuals showing power cycling the device and the light bulb flashing rapidly.]
NO.3.2.1 Add Manually - Bluetooth device - AP Mode
1. To select "AP Mode", please make sure the indicator light on the smart device is flashing slowly (blinking once every three seconds) and then click the button to proceed to the next step.
2. If the indicator light is not flashing slowly, click "Help" to view the instructions.
[Description of Add Device Screen (AP Mode): Shows the "Add Device" screen with an option to switch to "Default Mode" and a button "Confirm light slowly blink".]
Notes: How to set indicator light to slow flashing:
Step 1/4: Power on device. Power off after 10s and then power on.
Step 2/4: Turn on-off-on-off-on (Keep time interval not too short, turn off after light is on).
Step 3/3: Confirm light bulb is now rapidly flashing. (Note: This step seems misplaced in the original OCR, likely meant to be a transition or error in the source document's numbering/flow. The next step clarifies slow flashing.)
Step 4/4: Operate again: Turn on-off-on-off-on until light is slowly flashing (1 time every 3s).
[Description of Steps for Slow Flashing: Visuals showing power cycling the device and the light bulb flashing slowly.]
NO.4 Control Devices - Individual Control
When devices have been configured successfully, the smart devices will appear on the home page. Click to open the control panel for smart devices.
Note:
1. When devices are online, some will support use of hotkeys. Click "Common Functions" to use them.
2. When devices are offline, they will appear as "Offline" and will not be available for use.
[Description of Home Page: Shows a list of devices, including "light Group" and "light", with their status (Turned Off, Already On, Offline).]
Device Control Panel
Open the control panel for devices. For example, Fig. 1 shows the light is off, and only the timer can be accessed in the off mode. Fig. 2 shows the light is on, and scene, color, brightness, and schedule can be configured in the on mode. Click "..." at the top right corner of the control panel to manage individual devices.
[Description of Fig. 1 (Device Control - Off): A mobile screen showing a light bulb icon, indicating the light is off. Only a "Timer" option is available.]
[Description of Fig. 2 (Device Control - On): A mobile screen showing a light bulb icon, indicating the light is on. Controls for "Switch", "Dimming", "Common Functions", "Music", and "Timer" are available, along with a color wheel for adjusting color and brightness sliders.]
Device Modification Menu
The device modification menu is shown in the figure:
- 1. Device Name: You can change the name and location of a device.
- 2. Device Location: You can choose where the device is located, such as the living room or bedroom.
- 3. Share Device: You can share any individual device with others by entering their mobile phone numbers. (Note: Their mobile phone numbers must be registered with Tuya app accounts.)
- 4. Create Group: Click and the page will automatically show all devices that have been added and have the same model number. A group cannot be created for devices with different model numbers.
- 5. Device Information: Check here for: device ID, Wi-Fi signal strength, IP address, Mac address, and device time zone.
- 6. Feedback: You can submit feedback here on problems encountered during usage.
- 7. Add to Home Screen: You can add devices to your phone's desktop for easier control of your device.
- 8. Check for Firmware Update: You can check here for firmware updates.
- 9. Remove Device: Delete a previously added device from the list of devices.
- 10. Restore factory defaults: Remove devices and clear all data.
[Description of Device Modification Menu Screen: A mobile screen listing various options for managing a device.]
NO.4.1 Control Devices - Share Devices
Click "Add Sharing", enter the account to share devices with, and click “Done” to finish. To stop sharing with an account previously added, press and hold to delete in Android, or slide to the left to delete in iOS.
Note: You can only share devices with whom has the account of the app and registered in the same country/region.
[Description of Sharing Screens: Shows screens for adding a device to share, entering account details, and a list of shared devices.]
NO.4.2 Control Devices - Group Control
1. Click "Create Group" under "More" on a selected device page, as shown in Fig. 1.
2. The page displays all devices with the same model number and available to be added as a group. Select a device and click “Save”, then enter group name and click "Confirm" to finish, as shown in Fig. 2.
3. When a group has been created successfully, the page will be automatically redirected to the group control panel in Fig. 3, where grouped devices can be managed.
[Description of Fig. 1 (More Menu): Shows the "More" menu for a device, with an option to "Create Group".]
[Description of Fig. 2 (Create Group): Shows a list of devices to select for a group, with options to "Save" and enter a group name.]
[Description of Fig. 3 (Group Control Panel): Shows a color wheel and controls for a group of devices.]
Groups that have been created can be viewed on the "Home" page, and managed with hotkeys.
Open the group control panel as shown in Fig. 2.
Click "..." at the top right corner to configure or dismiss groups, as shown in Fig. 3.
[Description of Fig. 1 (Home Page): Shows the home page with a created group, e.g., "Back Yard Group".]
[Description of Fig. 2 (Group Control Panel): Shows the control panel for the "Back Yard Group" with color and brightness adjustments.]
[Description of Fig. 3 (Group Management Menu): Shows the "More" menu for a group, with options to "Modify group name", "Manage Group Devices", "Sharing Group", "Feedback", and "Dismiss group".]
NO.7 "Me" Page
Help Center
My Feedback: check the processing results of feedback.
Submit Fault: submit your feedback here on problems encountered during usage.
Network diagnosis: network diagnosis helps us solve the problem for you faster. The diagnosis time is about 2 minutes.
Suggestion: you can submit your optimization suggestions for the App here.
FAQs: contains three types of frequently asked questions: device networking, App use, and third-party control.
[Description of Help Center Screen: Shows options for "My Feedback", "Submit Fault", "Network diagnosis", "Suggestion", and "FAQs".]
More Services
1. Voice Services: You can click on the corresponding speaker icon to see how to connect to it (e.g., Alexa, Google Assistant, Tmall Genie).
2. Other Services:
- (1) IFTTT: How to connect with IFTTT.
- (2) Service Orders: You can check the services you have purchased here.
- (3) AI Filtered Notification: Once the service is activated, notifications will be filtered by cloud-based algorithm before you receive them.
- (4) Video Cloud Storage: Once the service is activated, the device can encrypt and upload video data to the server, and the user can view historical video in the App.
- (5) Phone Reminder: Once the service is activated, when a user-defined scene is triggered, the system will automatically notify the phone numbers on the file (more than one number can be called each time) to better protect you and your family.
[Description of More Services Screen: Shows icons and names for various voice assistants and other services like IFTTT, Video Cloud Storage, etc.]
Thank You
Notes:
1) All figures display iOS interfaces. Android versions may vary slightly.
2) Products and software are constantly being updated. Data and software interfaces shown here are for reference purposes only. Further changes made will not be separately disclosed.
