KYOCERA Cloud Connect Installation Guide
Legal Notes
Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change without notice. KYOCERA Document Solutions Inc. cannot be held liable for any problems arising from the use of this product, regardless of the information herein. © 2022 KYOCERA Document Solutions Inc.
Regarding Trademarks
Microsoft®, Windows®, and Active Directory® are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. All other brand and product names herein are registered trademarks or trademarks of their respective companies.
Chapter 1: Product Overview
KYOCERA Cloud Connect is a licensed HyPAS application installed and accessed from the operation panel of a HyPAS-enabled printer. This application allows users to link one or more accounts of select cloud services to:
- Print files currently stored in your account.
- Scan and upload files to your account.
Supported Cloud Services
- Google Drive (Note: Access is limited to files uploaded through KYOCERA Cloud Connect version 10.)
- Evernote
- OneDrive for Business
Documentation
This guide assists in installing KYOCERA Cloud Connect on a supported printer and is intended for system administrators. For detailed information on the application's features, refer to the KYOCERA Cloud Connect User Guide.
Conventions
The following conventions are used in this guide:
- Bold text: Used for menu items and buttons.
- Screen, text box, and drop-down menu titles: Spelled and punctuated exactly as displayed.
- Italics: Used for document titles.
- Text or commands entered by a user: Displayed in a different font or within a text box.
Example commands:
1. On the command line, enter net stop program
2. Create a batch file that includes these commands:
net stop program
gbak -rep -user PROGRAMLOG.FBK
Icons are used to draw attention to specific information:
- [Information icon]: Indicates useful information.
- [Important information icon]: Indicates important information, including potential data loss if a procedure is not performed correctly.
System Requirements
Refer to the Release Notes or ReadMe files that accompany this product for system requirements.
Chapter 2: Installing the Application
Proper setup and prevention of printer malfunctions require installation by qualified service personnel or a system administrator.
Before You Begin
Ensure the following:
- Your HyPAS-enabled printer:
- Has sufficient storage for the application. Some printers support optional hard disk, SSD, or SD card installation.
- Is turned on and connected to the internet. Verify printer proxy settings if applicable.
- You have administrator access to your printer.
- The correct application package (*.pkg) is stored in the root directory of an empty USB drive.
- You possess a valid license key.
Note: Menus and options may vary by printer model.
Installation Steps
- Insert the USB drive with the application package into your printer's USB port.
- On the printer operation panel, navigate to Home > System Menu > Add/Delete Application.
- In the Application menu, select Add/Delete Application. Enter administrator credentials if prompted.
- Select Add.
- Choose the correct application package, then select Install > Yes. The application will be listed on the screen, ready for activation, upon completion.
- Select the application from the list and choose Activate.
- Enter a valid license key, then select Official > Start.
- After activation, navigate to Home. The application is now ready for configuration and use.
If a newer version is available, update the application by following the same installation steps, excluding the activation process.
Chapter 3: Accessing and Configuring the Application
The application can be accessed from the home screen of your printer operation panel.
- If the application is not visible on the home screen, check your printer's system settings to ensure it is listed and activated.
- The application requires internet access. Verify your printer's proxy settings are correct before use, if applicable.
Accessing the Application
- From the printer operation panel, select KYOCERA Cloud Connect. If this is your first time opening the application or after an update, read and accept the terms of service.
- Select Settings, then choose from the following options:
- Proxy Settings: Review your printer proxy information. Enter credentials if your network proxy requires a username and password. To modify proxy information, navigate to your printer's network or communication settings. Menus and buttons may differ based on your printer model. Administrator credentials may be required.
- Application Settings: Configure sign-in controls:
- Display "Stay signed in": Allows users to retain their cloud service account login within the application for future use.
- Allow PIN login: Enables users to set a security PIN for signing into a specific cloud service account.
- Terms of Service: Read the software license agreement.
- Access OneDrive for Business: Allows users to access their OneDrive for Business account. Follow the on-screen instructions. Ensure you have correct administrator credentials and understand the access rights.
To manage settings remotely, access HyPAS Device Online by entering https://123.123.123.123:8083/
, where 123.123.123.123
is your printer's IP address with KYOCERA Cloud Connect installed.
From the application home screen, you can access the following supported cloud services:
- Google Drive
- Evernote
- OneDrive for Business
Within KYOCERA Cloud Connect, you can also select:
- Home: Returns you to the application home screen.
- Logout: Logs out the current user account and returns to the cloud service login page. This action removes any "Stay signed in" sessions and PIN information associated with the current user.
- Exit: Quits the application and returns to your printer operation panel's home screen.
Registering Root Certificates
KYOCERA Cloud Connect may encounter issues accessing some cloud services due to outdated or missing root certificates. You can review or register the correct root certificates for your cloud services by following these steps:
- From a web browser, access HyPAS Device Online by entering
https://123.123.123.123:8083/
(replace123.123.123.123
with your printer's IP address).- You must have administrator privileges to access and modify items in HyPAS Device Online.
- Ensure you are accessing HyPAS Device Online from the same network as your printer.
- If a website security certificate problem arises, select the option to proceed to the website.
- Log in using your administrator credentials.
- Navigate to Security > Certificate > Server Certificate. Verify that your cloud service root certificates are listed in the Certificate Manager. You can select any certificate to view its details, including the validity period.
If the list is empty or a certificate has expired, manually register the correct root certificate:
- a) Obtain a copy of your cloud service's root certificate. For more information, refer to "Getting the latest root certificates".
- b) In HyPAS Device Online, select Import, then browse to the location of the root certificate files.
- c) Select the correct root certificate and then select Import.
- d) After the import is complete, log out of HyPAS Device Online.
- e) Turn off your printer, then restart it.
- f) After the printer restarts, repeat the steps to access HyPAS Device Online and confirm that your cloud service root certificates are listed in Certificate Manager.
Getting the Latest Root Certificates
The root certificates included with the KYOCERA Cloud Connect installer package may not be the most current versions issued by your cloud service providers. To obtain the latest root certificates, follow these steps:
- Options may vary depending on your web browser.
- For specific information on root certificate management within your organization, consult your system administrator.
- In a web browser, navigate to your cloud service provider's website. This action allows the provider to issue the appropriate root certificates.
- In the address bar, select the secure site information icon (e.g., padlock) next to the URL.
- Select the connection secure option.
- Select the option to show the certificate or view more information. Note the root certificate item.
Cloud Service Root Certificates
Cloud Service | Root Certificate Name or Issuer |
---|---|
Evernote | DigiCert Global Root CA |
Google Drive | GlobalSign Root CA |
OneDrive for Business | Manually adding root certificates for OneDrive is not necessary. |
Depending on your web browser, perform one of the following:
Option 1: Using the Certificate Export Wizard
Steps:
- a. Navigate to Certificate > Details, then select the copy-to-file option.
- b. Follow the on-screen instructions. Ensure you select the DER encoding option and note the export location.
Option 2: Using Web Browser Settings
Steps:
- a. In your web browser, go to the browser settings.
- b. In the settings search bar, type "Certificate" and select the certificate option.
- c. Browse to and select the correct root certificate item.
- d. Select the export option. Ensure you select the DER encoding option and note the export location.
You can import the latest root certificates into KYOCERA Cloud Connect using HyPAS Device Online. For further details, refer to "Registering Root Certificates".
Contact Information
For KYOCERA contact information in your region, please refer to the Sales Sites section here: https://www.kyoceradocumentsolutions.com/company/directory.html
ご利用の地域でのお問い合わせ先については、下記リンクから京セラ本支店・営業所の一覧をご覧ください。
KYOCERA is a trademark of KYOCERA Corporation.