Poly Voyager Surround 80 UC Bluetooth Headset User Manual

Overview

Headset

Your headset features touch control on the right earcup. Use touch gestures to control calls and media.

Headset Controls:

• Volume Control: Slide finger up/down to adjust volume.
• Call Control: Tap to answer. Press to end.
• Audio Control: Tap to play/pause. Slide finger to skip track forward/backward.
• Microsoft Teams Control (Teams model only, Teams application required): Interact with Microsoft Teams.
• Transparency and ANC Mode: Switch between Active Noise Cancelling (ANC) and Transparency Mode.
• LED Indicator/Online: Status indicator.
• Mute/Unmute: Mute or unmute the microphone.
• Power: Turn the headset on or off.
• Bluetooth Pairing: Initiate Bluetooth pairing.

Charger Port: USB-C port for charging.

NOTE: Functionality varies by application. May not be compatible with web-based applications.

Be Safe

Read the safety manual for important safety and regulatory information before using your new device.

USB Bluetooth Adapter LED

Your high-fidelity USB Bluetooth adapter is pre-paired with your Poly device. Plug it into your computer to connect to computer audio.

NOTE: The type of connection and design of the USB adapter may vary, but the function is the same.

LED Behavior:

• Flashing red and blue: Pairing
• Solid blue: Device connected
• Flashing blue: Call in progress
• Solid red: Mute activated
• Flashing purple: Computer media streaming

LED Behavior with Microsoft Teams*

• Flashing red and blue: Pairing
• Solid purple: Microsoft Teams connected
• Flashing blue: Call in progress
• Solid red: Mute activated
• Pulsing purple: Microsoft Teams notification

*Requires the Microsoft Teams desktop application.

Connect and Pair

Connect and pair the headset to your phone and computer.

Pair with Your Mobile Device

Pair the headset with your mobile device.

1. To put the headset in pairing mode, slide and hold the connection switch away from the off position until you hear "pairing" and the headset LEDs flash blue and white.
2. Enable Bluetooth on your phone and set it to search for new devices.
   • iPhone: Settings > Bluetooth > On
   • Android: Settings > Bluetooth: On > Scan for devices
   NOTE: Menus may vary by device.
3. Select "Poly VSurround 80".

When pairing is complete, you hear "pairing successful" and the headset LEDs stop flashing.

NOTE: The headset can be paired with up to 8 devices, but only maintains 2 connections simultaneously; this includes the Bluetooth adapter.

Pair with a PC Using Direct Bluetooth Pairing

Quickly pair with your PC using direct Bluetooth pairing with PC and Poly Lens for desktop. Poly Lens for desktop enhances softphone call control and quality.

This feature requires Poly Lens for desktop 2.0. Download the application at hp.com/lens-app.

Ensure Quick Pairing is enabled in your PC's Bluetooth settings to use this pairing method. Go to Settings > Bluetooth & other devices and select Show notifications to connect using Quick Pairing.

1. To put the headset in pairing mode, slide and hold the Power switch away from the off position until you hear "Pairing" and the headset LEDs flash blue and white.
2. Select Connect in the PC notification.

When the headset is successfully paired, you will hear "Pairing successful" and "PC connected." You receive a notification from your PC when the device is paired and ready to use.

Connect to PC

The USB Bluetooth adapter provides the best connection, softphone functionality, and acoustic sound quality through the headset. The adapter comes pre-paired with the headset.

1. Turn on the headset, then insert the USB Bluetooth adapter into your laptop or PC.
2. The USB adapter LED flashes, then becomes solid, indicating the headset is connected to the USB adapter. If you are wearing the headset, you will hear "PC connected" indicating the connection has been established. During a call, the LED indicator on the USB adapter flashes blue. If you are not on a call, the LED is solid.
3. Download the Poly Lens for desktop application by going to hp.com/lens-app. This allows you to customize headset behavior through advanced options and settings.

Configure USB Adapter for Media Streaming

Your high-fidelity USB Bluetooth adapter is ready for calls out of the box. To stream media, configure the USB Bluetooth adapter.

Windows

1. To configure your USB Bluetooth adapter to stream media on your PC, go to Start > Control Panel > Sound > Playback tab. Select Poly BT700, set it as the default device, and click OK.
2. To stop music when you make or receive calls, go to Start > Control Panel > Sound > Communications tab and select the desired setting.

Mac

• To configure your USB Bluetooth adapter to stream media on your Mac, go to System Preferences > Sound. On the Input and Output tabs, select Poly BT700.

Re-pair the BT700 USB Adapter

Normally, the USB Bluetooth adapter is pre-paired with the Poly audio device. If the adapter is disconnected or purchased separately, you will need to pair the adapter with the Poly device.

The USB adapter requires Poly Lens for desktop to pair with a Poly audio device. Download: hp.com/lens-app.

1. Insert the high-fidelity USB Bluetooth adapter into your laptop or computer and wait for it to be recognized.
2. Put the Poly audio device in pairing mode.
3. Launch Poly Lens for desktop and navigate to Poly BT700.
4. Put the USB Bluetooth adapter in pairing mode by selecting "Pair new device" on the adapter's home page or in the overflow menu. The adapter displays flashing red and blue.

Pairing is complete when you hear "pairing successful" and "PC connected," and the USB Bluetooth adapter LED is solid.

Adjust and Charge

Fit

For best call audio, ensure the headset is worn correctly.

• Wear the headset with the earcups on the correct ears.

IMPORTANT: The headset microphones are on the front of the earcups.

Charging

Your headset has a 24-hour listening time.

• Charge your headset using the USB-C cable. A full charge is obtained after approximately 1 hour.

The headset LEDs flash while charging and turn off when fully charged.

NOTE: The USB-C cable connects to the USB port of a computer or wall charger.

Check Headset Battery Status

Check the headset battery status.

• Perform one of the following:
  • With the headset off, slide and release the power switch, away from the off position. Hear the voice alert or observe the headset LEDs.
  • Turn on the headset and hear the voice alert.
  • View the headset battery level in Poly Lens.

Load Software

Download the Poly Lens app to get the most from your device. Some softphones require the Poly software to be installed to enable device call control functionality (answer or end call and mute).

NOTE: Administrative privileges may be required to download the application to your computer. If you do not have administrative privileges on your system, contact your system administrator.

• Download the Poly Lens for desktop application at hp.com/lens-app.
• Download the Poly Lens mobile application from hp.com/lens-app, the App Store, or Google Play.

App Store Google Play

Update Your Poly Device

Keep your firmware and software up to date to improve your Poly device's performance and add new features.

Update your device using Poly Lens. Download it at hp.com/lens-app.

Basics

Using the headset system.

Power On/Off

Turn on the headset.

• Slide the power switch to turn on the headset.

Adjust Volume

Slide your finger on the earcup to adjust the volume.

• Slide your finger up on the right earcup to increase volume. Slide your finger down to decrease volume. Each finger slide changes the volume by one level.

Adjust Headset Microphone Volume (Softphone)

• Make a softphone test call and adjust the softphone and PC volume levels appropriately.

Play or Pause Audio

Tap the right earcup to control audio.

• Tap the center of the right earcup to play or pause audio.

Advance Track

Play the next track during audio streaming.

• Slide your finger forward on the right earcup to play the next track.

Rewind Track

Play the previous track during audio streaming.

• Slide your finger backward on the right earcup to play the previous track.

Voice Assistant (Smartphone Feature)

Use the headset to communicate with your smartphone's voice assistant.

• Siri, Google Assistant™, Cortana. To activate your smartphone's default voice assistant, perform one of the following:
  • Press and hold the center of the right earcup for 2 seconds. Wait for your phone prompt to activate voice dialing, search, and other smartphone voice controls.
  • Tap the custom button with two fingers for 2 seconds to activate your smartphone's default voice assistant. Wait for your phone prompt to activate voice dialing, search, and other smartphone voice controls.

NOTE: Ensure the voice assistant is the custom button setting assigned in Poly Lens. For more information, see Customize Your Headset on page 17.

Transparency and ANC Mode

Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality. Transparency mode allows you to hear ambient sound while wearing the headset.

ANC/Transparency mode is the default custom button feature. For more information, see Customize Your Headset on page 17.

1. Tap the custom button with two fingers for 2 seconds to toggle between the two modes.

NOTE: The headset custom button is located in the center of the right earcup.

2. Slide your finger up/down on the right earcup to adjust the transparency mode level when it is active.

Transparency and ANC Mode Settings

Choose your preferred settings for transparency and ANC mode in Poly Lens.

Use Sensors

Smart Sensors react when you put on or take off the headset. Customize in Poly Lens. Defaults are described below.

NOTE: Functionality varies by application. May not be compatible with web-based applications.

Make/Answer/End Calls

Manage calls with the headset.

Make a Call

Make a softphone or mobile call.

• Dial from your softphone or mobile application.

Answer or End a Call

• Tap the center of the right earcup to answer a call. Press to end a call.

Reject a Call

• Press the center of the right earcup for 2 seconds until you hear a tone.

Put a Call on Hold

Use the headset mute button to put calls on hold.

1. Press and hold the mute button for 2 seconds to put the call on hold. The LEDs flash red.
2. To resume the call, press and hold the mute button for 2 seconds. The LEDs return to flashing red.

Switch Between Calls (Flash)

Use the headset call button to switch between 2 active softphone calls.

• To switch between calls, press the headset call button for 2 seconds.

NOTE: Available for softphone calls only. Does not work with mobile calls.

Mute

Use the headset mute button to mute the microphone during calls.

• During an active call, press the mute button to toggle mute on or off on the headset.

Answer a Second Call

1. Tap the center of the right earcup to end the current call.
2. Tap the center of the right earcup to answer the new call.

Redial Last Called Number (Smartphone Feature)

Use the headset to redial from your smartphone.

• Tap the custom button with two fingers for 2 seconds to redial the last mobile call made.

NOTE: Ensure redial is the custom button setting assigned in Poly Lens. For more information, see Customize Your Headset on page 17.

Start Microsoft Teams (Teams model only)

Tap the headset Teams button to quickly open and use the Microsoft Teams desktop application.

NOTE: The headset Teams button is located in the center of the right earcup.

• When not on a call, tap the Teams button to bring up the Microsoft Teams application on your computer.
• When the connected USB adapter LED is flashing purple, tap the Teams button to view Teams notifications.

NOTE: Teams model and Teams desktop application are required. Mobile Teams application is not supported.

Raise Hand in a Microsoft Teams Meeting (Teams model only)

Use the headset to raise your hand in a Microsoft Teams meeting.

• Press the headset Teams button for 2 seconds to raise your hand during an active Teams meeting.

More Features

Configure and use additional headset features.

Customize Your Headset

Configure your custom button functionality in Poly Lens. Download: hp.com/lens-app.

Transparency/ANC mode is the default feature when you tap the right earcup with two fingers for 2 seconds.

Choose between:

• Transparency/ANC Mode (default)
• Check device status
• Mobile calls only: Redial
• Mobile calls only: Launch default voice assistant (Siri, Google Assistant)

Wired Mode (Audio via USB)

If the headset battery is depleted or a wired connection is needed and/or preferred, use one of the provided USB cables to stream audio to the headset.

The headset is supplied with the following USB cables:

• USB-C cable
• USB-C to 3.5mm cable

NOTE: The headset battery charges in wired mode when connected to the USB-C cable. The 3.5mm cable does not charge the headset battery.

1. Disconnect the USB Bluetooth adapter from your computer if it is connected.
2. Connect the headset directly to your computer with one of the provided USB cables.
3. Turn off the headset to use wired mode for improved density.

DeepSleep Mode

If you leave the headset on and idle for 24 hours or more, the headset conserves power by entering DeepSleep mode.

To exit DeepSleep mode, activate the headset using one of the following methods:

• Tap the touch panel
• Tap the mute button
• Turn off and on

Contents

Contents may vary by product.

• Headset
• USB Bluetooth Adapter
• USB-C to USB-A Adapter
• USB-C Cable
• USB-C to 3.5mm Cable
• Headset Carrying Pouch
• Quick Start Guide

Troubleshooting

Resolve Headset Issues

Safety Warnings

Safety Instructions

To reduce the risk of fire, electric shock, personal injury, and object damage, read all operating instructions and follow safety instructions before using the HP product. Operating, storage, and charging temperature is 10°C to 40°C (50°F to 104°F).

• Use only HP products and accessories designed for use with this product.
• If you experience skin irritation after using this product, discontinue use and contact HP.
• CHILDREN. Never allow children to play with the product—small parts may present a choking hazard.
• Do not disassemble the product, as you may be exposed to dangerous voltages and other hazards. Improper reassembly can result in electric shock or fire when the product is subsequently used.
• Unplug the product, discontinue its use, and contact HP if the product overheats or if the cord, exterior, or plug is damaged.
• Exposure to loud volumes or excessive sound pressure may cause temporary or permanent hearing damage. While there is no one-size-fits-all sound level, the headset/headphones should be used at moderate levels, and exposure to very loud levels should be avoided. The time it takes for hearing to be affected decreases as the volume increases. The sound level of the headset/headphones may vary by device. The device in use and its settings determine the sound heard. If you experience hearing discomfort, stop listening to the device through the headset/headphones and consult a physician. Here are some suggestions from hearing experts:
  1. Set the volume control to a low setting before placing the headset/headphones in your ear and listen at the lowest volume possible.
  2. Avoid turning up the volume to drown out noisy surroundings. Whenever possible, use the headset/headphones in a quiet environment with low background noise.
  3. Limit the length of time you use the headset/headphones at very high volume levels.
  4. Turn down the headset/headphones volume if it prevents you from hearing people around you.
• If you use the headset/headphones while driving, check your local laws regarding mobile phone and headset use and ensure your attention remains on safe driving. Using headset/headphones that cover both ears will affect your ability to hear other sounds. In most areas, it is illegal to use them while operating a motor vehicle or bicycle, and may pose a serious risk to yourself and others.
• If this product includes earpads/earbuds, place and use them according to the instructions provided. Do not force the earpads/earbuds into the ear canal. Consult a physician if they become lodged in the ear canal.
• Plug the power transformer or charger into a nearby outlet that is easily accessible.

Battery Warnings for Wireless Products

• If the product has a built-in, non-replaceable battery, do not attempt to open the product or remove the battery, as this may cause personal injury and/or damage to the product. If the product has a replaceable battery, use only the type of battery supplied by HP. Remove the used battery.
• Replace the rechargeable battery after 3 years or 300 charge cycles, whichever comes first.
• Do not dispose of the product or battery in fire or a heat source above 40°C (104°F).
• Do not expose the battery to extreme heat. It may result in an explosion or leakage of flammable liquid or gas.
• Do not open, deform, or mutilate the battery. Corrosive materials may be released that can cause injury to the eyes or skin and may be toxic if swallowed.
• Never put batteries in your mouth. If swallowed, contact a physician or poison control center immediately.
• Swallowing can lead to severe burns, soft tissue perforation, and death. Severe burns can occur within 2 hours of ingestion.
• Keep batteries out of the reach of children.
• Do not allow the battery or its compartment to come into contact with metallic objects, such as keys or coins.
• RECYCLING: The product's battery should be recycled or disposed of properly. Contact your local recycling center for information on how to remove and dispose of the battery correctly.
• Use only the charger supplied by HP to charge the product and follow the charging instructions provided. Alternatively, if the headset is designed to be charged with your mobile phone charger, use only approved chargers supplied by your mobile phone manufacturer. Do not use the charger for any other purpose. Make sure the voltage rating matches the current you intend to use.

Support

NEED MORE HELP?

support.hp.com/poly

HP Inc.
1501 Page Mill Road
Palo Alto, CA 94304, U.S.A.
650-857-1501

HP REG 23010, 08028
Barcelona, Spain

HP Inc UK Ltd
Regulatory Enquiries, Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom

Taiwan HP Information Technology Co., Ltd.
10F, No. 66, Jingmao 2nd Rd., Nangang Dist., Taipei City, Taiwan
Tel: 02-37899900

RMN (Regulatory Model Number): VS80T, BT700C