Hiboy S2 Lite Electric Scooter User Manual

1. Package Contents

Contents:

• Charger
• Right Grip x 1
• Allen Wrench x 3
• Left Grip x 1

Please check package contents carefully. If anything is missing or damaged, please contact Hiboy customer service at support@hiboy.com.

2. Product Overview

The Hiboy S2 Lite electric scooter includes the following components:

• Front light
• Coollight (side LEDs)
• Folding mechanism
• Motor
• Kickstand
• Throttle
• Control panel
• Bell
• Electronic brake
• Charging port
• Hook
• Rear brake
• Battery compartment
• Rear brake light

Control Panel Functions:

• Power Button: Press to turn on. Press and hold for 3 seconds to turn off.
• Light Button: Press to turn on/off all lights (front, side LEDs, rear).
• S Mode Button: Double press to switch speed mode. Red 'S' indicates Sport mode (max speed 13 mph). Green 'S' indicates Drive mode (max speed 9 mph).
• Cruise Control: Quick press the power button 3 times to toggle cruise control (audible beeps confirm activation/deactivation).
• Battery Indicator: Five lights show power level. Solid lights indicate charge; flashing lights indicate decreasing power. The last light flashing indicates low power; recharge soon.

3. Installation Instructions

1. Unfold the stem and push the folding lever until it clicks. Unfold the kickstand.
2. Screw on the two handles clockwise.
3. Ensure your scooter powers on and off.

4. Charging

To charge:

1. Open the rubber plug covering the charging port.
2. Insert the charging plug.
3. Close and secure the rubber plug after charging.

The scooter is fully charged when the charger's LED changes from red to green. While charging automatically cuts off, avoid prolonged charging. Do not connect the charger if the port is wet. Cover the port when not in use. Charge indoors. Use only the manufacturer's recommended charger.

5. Operating Instructions

Always wear a helmet and safety gear to avoid falls and injuries while learning to ride.

1. Turn on the power and check the power indicator. Note: The scooter cannot be turned on while charging.
2. Step on the deck with one foot and slowly push off the ground with the other.
3. Once the scooter moves, place both feet on the deck and press the throttle. The throttle engages when speed exceeds 3.1 mph (5 km/h).
4. Release the throttle to slow down gradually. Squeeze the brake lever for sudden stops.
5. When turning, tilt your body in the direction of the turn and steer the handlebar slowly.

6. Folding and Carrying

Folding:

Ensure the scooter is turned off. Unlock the folding mechanism. Bend the handlebar stem to hook the buckle on the rear fender. To unfold, unhook it, erect the handlebar, and lock the folding mechanism.

Carrying:

Hold the handlebar stem with one or both hands to carry.

7. Dangerous Actions (No Attempting!)

• If the handlebar and stem sway, tighten screws on the folding mechanism with the Allen wrench.
• Do not ride in traffic lanes or residential areas where both vehicles and pedestrians are allowed.
• Do not turn the handlebar abruptly during high-speed riding.
• Do not ride in water deeper than 0.78 inches.
• Do not ride with anyone else, including children.

8. Important Safety Instructions

• Keep hands on the handlebar while riding.
• Do not try riding up or down stairs, or jumping over obstacles.
• Do not ride in the rain.
• Keep speed between 3.1 and 6.2 mph (5-10 km/h) on uneven surfaces. Bend knees slightly to adjust.
• Watch for doors, elevators, and other overhead obstacles.
• Do not accelerate when going downhill.
• Do not press the throttle when walking alongside the scooter.
• Do not hang bags or other heavy objects on the handlebars.
• Always steer clear of obstacles.
• Keep both feet on the deck at all times.

ATTENTION:

• Ensure the folding mechanism is securely locked before riding.
• Verify brakes function properly before riding.
• Check that the handlebar is not loose or shaking before riding.
• Use only the original charger.
• Retract the kickstand before riding.
• Respect pedestrians' right of way. Alert them with the bell ?, slow down, and pass on their left (in right-hand traffic countries). Keep right and maintain low speed when approaching pedestrians. Dismount if necessary.
• Follow all safety instructions, especially where regulations are lacking. Hiboy is not liable for issues arising from violating instructions.
• Do not lend the scooter to untrained users. Ensure they wear safety gear.
• Check the scooter before each use for loose parts, low battery, wear, strange sounds, or malfunctions. Stop riding and seek professional support if any are found.
• Devices are not intended for use above 2000m elevation. Prolonged exposure to UV, rain, and elements can damage materials; store indoors.
• ⚠️ WARNING: Risk of Fire - No User-Serviceable Parts.

9. Moving and Storage Instructions

Moving:

When transporting, ensure the scooter is off to prevent accidental activation. Lift the scooter vertically, avoiding tilting or falling. Handle gently.

Storage:

Store indoors in a dry, cool place. Avoid prolonged outdoor exposure. Excessive sunlight, heat, or cold can accelerate tire aging and reduce lifespan. Store indoors when not in use.

10. User Maintenance Instructions

Cleaning:

Wipe stains with a damp cloth. For stubborn stains, use toothpaste and a toothbrush, then wipe with a damp cloth. Polish plastic scratches with sandpaper.

Notes:

Do not use volatile solvents (alcohol, gasoline, kerosene). Do not use high-pressure water spray. Ensure the scooter is off, unplugged, and the charging port is covered during cleaning to prevent electric shock.

Battery Maintenance:

• Use original battery packs.
• Do not touch contacts, dismantle, or puncture the casing. Keep contacts away from metal to prevent short circuits.
• Use the original power adapter.
• Dispose of used batteries according to local regulations.
• Fully charge the battery after each use.
• Avoid extreme temperatures: -10°C to 45°C (14°F to 113°F) for the scooter; 10°C to 40°C (50°F to 104°F) for charging; 15°C to 25°C (59°F to 77°F) for storage.
• Do not expose the battery to direct sunlight in a car or throw it into fire.
• If idle for over 30 days, fully charge and store in a cool, dry place. Recharge every 60 days.
• Charge before the battery is fully depleted. Battery performance is best at normal temperatures and degrades below 0°C (32°F). Range is halved or less at -20°C (-4°F).
• Damage from prolonged lack of charging is irreversible and not covered by warranty.

11. Specifications

[1] Item height: from the ground to the top of the scooter.

[2] Max. load: the maximum allowable weight shall be kept within 180 lbs (driver and objects included) in any case. Consider the extra weight of clothes or other accessories carried during the trip. The scooter will not support loads exceeding this limit due to the additional force generated by speed and gravity.

[3] MAX range: measured with no wind and at 77°F, the scooter is fully charged and ridden at an even speed of 9.3 mph on a surface with a load of 150 lbs (68 kg). The real battery life varies depending on factors such as load, humidity, wind speed, operation habits, etc.

12. Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY

If unsatisfied, Hiboy allows returns within 30 days of receipt for a refund, provided the product is undamaged and purchased through an authorized channel. Return shipping costs are the customer's responsibility if there's no quality issue. Hiboy is not responsible for lost return packages or unverified products. Returns with user-caused damage may be denied.

Conditions for Refund:

1. Request a Return Merchandise Authorization (RMA) from Hiboy within 30 days of receipt by contacting support@hiboy.com.
2. Customer bears return shipping costs.
3. Keep proof of purchase for warranty service.
4. Returned product must be in good physical condition.
5. Include all original accessories.
6. Returns without RMA or missing parts may be refused.

LIMITED PRODUCT WARRANTY

Hiboy products are warranted against defects in materials and workmanship under normal use. Hiboy does not warrant uninterrupted or error-free operation. Hiboy is not responsible for damage from failure to follow instructions.

Remedies:

For defects within the 30-day return window, Hiboy will repair or replace the product. For claims beyond 30 days but within one year, Hiboy may provide free replacement parts for self-repair. If parts replacement is insufficient, a refurbished or new unit may be offered. Return shipping and handling fees may apply. This warranty is valid in regions where the product is officially sold and is subject to local laws.

How to Obtain Warranty Service:

Request a Warranty Service Order from Hiboy within the warranty period by contacting support@hiboy.com. Deliver the product in original or equivalent packaging to the specified address. Proof of purchase and registration may be required.

Limitation of Damages:

Hiboy shall not be liable for incidental, indirect, special, or consequential damages, including loss of profits or data, even if advised of the possibility. Some jurisdictions may not allow these limitations.

13. Question & Answer

Q1: Information needed before contacting Hiboy Support?

A1: Order number, model number, problem description, pictures, and videos.

Q2: Scooter won't turn on?

A2: Ensure it's not charging. Ensure battery has sufficient charge. Contact support if issues persist.

Q3: Cannot charge scooter?

A3: Check charger LED (red=charging, green=charged). Test charger without scooter. If charger is defective, contact support.

Q4: Can components be replaced (e.g., rear fender)?

A4: Yes, send a photo to support@hiboy.com.

Q5: Scooter stolen?

A5: Contact local police. Hiboy cannot track location or serial numbers.

Q6: No response to emails?

A6: Check spam folder, add support@hiboy.com to whitelist. Contact via purchase platform (Amazon, hiboy.com, eBay) if needed. Support replies within 1 business day.

Q7: Scooter not moving when throttle is pressed?

A7: Scooter requires a kick-off start (minimum 3 mph) before the throttle engages. Refer to manual for kick-off operation.

Q8: S2 Lite range lower than 10.6 miles?

A8: Range is measured under specific conditions (no wind, 77°F, full charge, 9.3 mph, 150 lbs load). Factors like rider weight, road conditions, speed, and braking affect actual range.

Q9: Can I ride on rainy days?

A9: Scooter has IP54 rating; not recommended for rainy days. Store in a dry, cool place. Recharge every 60 days if idle for over 30 days.

14. Troubleshooting

15. Contact Us

Contact Hiboy for issues related to riding, maintenance, safety, or errors/faults with your S2 Lite.

Email Service: support@hiboy.com

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