TCL 43Q51BG Google TV Quick Start Guide

Welcome and Registration

Hi! Let's get started with your new TCL Google TV. Register your product to protect your purchase and receive details about your ownership experience. You can register online at register.tcl.com or by texting a photo of the camera icon to 71403. For help, visit photoregister.com/help or text HELP to 71403.

Consider adding a TCL Protection Plan for coverage against life's mishaps. Plans offer benefits like Extended Manufacturer Coverage, Priority Service, Product Replacement, TCL Parts & Service, No Deductible, Pixel Repair and Burn-In Coverage, Accidental Damage Protection, and Complimentary Remove & Reinstall for larger TVs. A 'Lost Your Remote?' option is also available for a one-time replacement.

Important Information & Safety

CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN. Servicing should only be done by qualified service personnel. The product incorporates double insulation.

WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Do not place objects filled with liquids on the apparatus. Ensure proper ventilation by maintaining at least 1 inch of space around the sides and 2 inches from the rear. Do not block ventilation slots.

Stability Hazard: Never place a television set in an unstable location. Ensure the TV is securely supported by an adequate stand or wall mount. Educate children about the dangers of climbing on furniture. Always route cords and cables to prevent tripping hazards.

Wall Mounting: If mounting on a wall, do not attach the stands. Purchase a VESA wall mount (e.g., 200x200 for 43" models) and follow the mount's instructions. The wall mount must support at least five times the TV's net weight. Professional installation is recommended. Never install or mount the product to the ceiling with the screen side facing down.

Power: The power button on the TV and remote puts the TV in standby mode. To completely shut off power, disconnect the power cord from the outlet.

Battery Information: Use only new, same-brand alkaline batteries. Do not mix battery types or old and new batteries. Batteries should not be exposed to excessive heat or extremely low air pressure. Dispose of batteries according to local guidelines; do not dispose of in fire or crush them.

Recycling: Visit www.tcl.com for information on recycling old TVs and electronics. Look for How2Recycle® labels on packaging for recycling instructions. Keep plastic packaging away from babies and children.

What's in the Box & What You Need

In the box: TCL TV, TV stands, power cable, 4 x ST4x25mm stand screws, 2 x AAA batteries for remote, TV remote.

What you need: Phillips head screwdriver, Router + Internet Connection (for streaming).

Setup Instructions

Step 1: Set up your TV

Carefully remove the TV from the box. To use the stand, place the TV on a soft, cushioned surface. Align the stands with the screw holes on the TV and secure with four screws (ST4x25mm). Ensure the installation direction is correct.

Step 2: Power up

Connect the power cable to the TV and plug it into the wall outlet. Insert the included AAA batteries into the TV remote, ensuring correct polarity. If applicable, connect external devices using the port labels and descriptions.

Step 3: Grab your remote

Familiarize yourself with the remote control functions:

• INPUT: Select input source.
• REMOTE MICROPHONE: Talk to the remote after pressing the Google Assistant button.
• POWER: Turn TV on and off.
• PROFILE SELECTOR: Switch profile.
• GOOGLE ASSISTANT BUTTON: Press to activate Google Assistant for voice search.
• SETTINGS: Display the dashboard menu.
• CIRCULAR D-PAD: Navigation buttons (Up/Down/Left/Right).
• OK BUTTON: Confirm an entry or selection.
• BACK: Return to previous screen.
• HOME: Access the TV homepage.
• LIVE GUIDE: Open live TV EPG.
• VOLUME (+/-): Raise and lower volume.
• CHANNEL: Change channels.
• QUICK SETTINGS: Open the quick menu.
• MUTE: Mute the sound.
• TCL HOME: Access TCL Home.
• INFORMATION: View program information.

Follow the on-screen guide to pair the remote with the TV.

Step 4: Get to know your TV

Identify the TV's ports and buttons:

• A STATUS LIGHT: Indicates TV standby status.
• IR RECEIVER: Receives signals from the remote.
• POWER and OPTIONS BUTTON: Press once for menu, press and hold to turn off.
• POWER PORT: Connects the TV to the power source.
• C USB PORT: Connect USB devices for photos, music, and movies.
• D LAN: Connect to your home internet router or switch.
• E HDMI PORT: High-quality audio/video connection for devices like cable boxes, Blu-ray players, or gaming consoles.
• F HDMI ARC/ARC PORT: Connect audio devices like sound bars or AV receivers with audio return channel capability.
• G ANTENNA/CABLE IN: Connect an outdoor VHF/UHF antenna or Cable TV feed.
• H AV IN adapter: Connect older devices using analog audio/video outputs (adapter not included).
• HEADPHONE OUT: Connect headphones or external speakers.
• J OPTICAL (DIGITAL AUDIO OUT): Connect to an external digital audio system.

Step 5: Complete guided setup

Set up your TV using the Google Home app on an Android or iOS phone. Download and open the app, then follow the on-screen instructions. You can also set up directly on the TV. A free Google account, a free TCL account, and a broadband internet connection are required for smart features.

Congratulations! Your setup is complete. Personalize your Home screen, streaming apps, and enjoy your TV.

Key things to know: Some streaming apps may require paid subscriptions. App availability varies by country.

Troubleshooting

• Cannot connect to wireless network (WiFi): Ensure correct network name and password. Relocate the router away from interfering objects. Reboot the router.
• Problems connecting cable box or antenna: Use HDMI connection if possible. Ensure cable connections are secure. Select the correct input and perform a channel scan.
• Remote control codes: Visit https://go.tcl.com/codes.
• Parental Control password: Update via Settings > System > Parental Controls. Use 0423 to reset if forgotten.
• Text-to-Speech (TTS): Enable/disable via Settings > System > Accessibility > TalkBack. More info: https://go.tcl.com/tts-gtv
• Voice control: Press and hold HOME and OK buttons simultaneously. Keep remote within 3 ft. of TV. Speak towards the remote microphone while holding the Google Assistant button.

TCL North America Limited Warranty

Coverage: One (1) year parts and labor for non-commercial use; six (6) months for commercial use. Covers defects in materials or workmanship for the original owner in the United States.

What TCL will do: At TCL's discretion, repair or replace the Product with a new or refurbished equivalent.

How to get service: Visit support.tcl.com for FAQs and troubleshooting. Contact TCL Customer Support at support.tcl.com/contact-us with your product type, model number, serial number, and ZIP code. Prior approval is required for service. A representative will troubleshoot your issue. For TVs 43 inches and smaller, service may be repair or direct exchange. For larger TVs, service may be in-home or exchange.

What your warranty does not cover: Units sold as-is, used, or refurbished; damage from transportation, misuse, neglect, improper installation, non-approved methods, power failures, acts of nature, or use of incompatible accessories. Batteries are not covered. Units purchased or serviced outside the United States are not covered.

Limitation of Warranty: The stated warranty is the only warranty applicable. TCL is not liable for special, incidental, or consequential damages. California law governs this warranty.

How State Law relates to this warranty: Some states may not allow limitations on incidental or consequential damages or implied warranty duration.

Broadcasting & Operating Environment

Broadcasting system: US System NTSC-M, ATSC standard (8VSB), QAM.

Receiving Channels: VHF (2-13), UHF (14-69), CATV (channels 14-135).

Tuner type: Frequency synthesized.

Operating Temperature: 5°C to 35°C (41°F to 95°F).

Operating Humidity: 20% to 80%, non-condensing.

Storage Temperature: -15°C to 45°C (5°F to 113°F).

Storage Humidity: 10% to 90%, non-condensing.

Home Theater, Made Simple

Complete your home theater experience with a TCL Sound Bar. TCL Sound Bars offer premium audio with Dolby Atmos®, DTS® Virtual:X™™, Bluetooth® streaming, a powerful wireless subwoofer, and up to 220 watts of audio power. Learn more at TCL.com or visit your favorite retailer.