The following document is intended to be a troubleshooting guide to ensure you are setting up your Apollo Series and PATGuard 3 in the correct manner. Note that each version of the Apollo handles the text/comment line differently. Please check all aspects of this before contacting the technical support helpline.
- Please register your Apollo to receive an additional 12 months warranty plus full access to Product Support. You can do this at www.seaward.com/warranty24 or by completing the form in the "Care and Support" card and returning by post.
- Please ensure your Apollo has the latest firmware installed. To do this, please see the following link: www.seaward.com/apollo-series-firmware
- Please ensure you have the latest version of PATGuard 3. In the software, select "[help-icon] Help" and "[update-icon] Check for Updates". Note: you need to be an [admin-icon] Administrator to update PATGuard 3.
Setting up PATGuard 3
- PATGuard 3 needs to be set up to use the text/comments lines. In the `[file-icon]` menu, select "[setup-icon] Setup".
- In the "[setup-icon] Setup" window, select the "PAT Options" tab. Using the four `[dropdown-icon]`s under "Tester Output", select the description in the "Text Line :" fields. For an example for the Apollo 600 / 500, see below (note: the Apollo 400 only uses "Text Line 1:" and the data field is fixed to "Asset Description" on the instrument).
- Confirm this by selecting "OK".
Note: For help setting up the "Code Abbreviations", see this section in the user manual.
Setting up the Apollo 600
- From the Apollo 600 "[home-icon] Home Screen" select `F1` then select the "[tools-icon] tools" option `F4`. Please note: as a default, the Apollo will start up in the "[home-icon] Home Screen".
- In the menu, select the next page "F3" and make sure the "Comments:" field is either "Always", "On Pass", or "On Fail".
- In the "Comment Line:" field, select the required field descriptions, for example:
Note 1: The four text / comment lines on the Apollo 600 must match the four text / comment lines on PATGuard 3.
Note 2: The four text / comment lines on the Apollo 600 have an additional option "Asset Description (fixed)" which can be used with an uploaded List of Configuration Data - see separate application note for this.
Note 3: The four text / comment lines on the Apollo 600 also have a "Notes (large field)" which allows you to select multiple fields to consolidate entries into one large notes field. This function can be used to allow a more extensive note to be added to the asset. It is intended to be used in the last lines of the "Comment Line:" field, for example, lines 2, 3 and 4 or lines 3 and 4.
- To keep these settings, select the "[save-icon] save" button, `F4`.
- The Apollo 600 and PATGuard 3 should now be set up to use the four text / comments lines after a test and during the download to PATGuard 3.
Setting up the Apollo 500
- From the Apollo 500 "[home-icon] Home Screen" select `F1` then select the "[tools-icon] tools" option `F4`. Please note: as a default, the Apollo will start up in the "[home-icon] Home Screen".
- In the menu, select the next page "F3" and make sure the "Comments:" field is either "Always", "On Pass", or "On Fail".
- In the "Comment Line:" field, select the required field descriptions, for example:
Note: For the four text /comment lines on the Apollo 500, they must match the four text / comment lines on PATGuard 3.
- To keep these settings, select the "[save-icon] save" button, `F4`.
- The Apollo 500 and PATGuard 3 should now be set up to use the four text / comments lines after a test and during the download to PATGuard 3.
Setting up the Apollo 400
- There is no additional setup required on the Apollo 400. After a test is complete, only the "Asset Description" is available in the first text line field.
Further Assistance
If you require more help, please contact us at https://www.seaward.com/gb/enquire/.