Maxcom MS514 Dual SIM/LTE User Manual

Phone Description

The following table details the components of the Maxcom MS514:

[Diagram: Front view of the phone showing numbered buttons/ports 1, 4, 3 on top/front. Side view showing 10, 11, 8, 9. Bottom view showing 7, 2, 6, 5. The table above corresponds to these numbered items.]

Installation of Cards: SIM1, SIM2 & microSD

SIM1, SIM2 and microSD slots are located above the battery. Remove the back cover to see them.

[Diagram: Image showing the inside of the phone with three slots labeled SIM1, SIM2, and microSD, indicated by arrows pointing upwards.]

Before you start installing the cards, make sure the phone is switched off, and it is unplugged from the AC adapter and any other accessories.

• Position the device with the screen facing down so that the camera lens will become invisible.
• Use any of the device corners to gently lift up the back cover, and direct your force downwards while pulling the part with screen upwards to remove the back cover.
• Prior to installing the cards, have the battery removed first.
• Then, insert cards:
  • SIM1 – insert the microSIM to the SIM1 slot with the contacts face down, and the notch going upwards.
  • SIM2 – insert the microSIM to the SIM2 slot with the contacts facing down, and the notch going upwards.
  • Memory Card SD – install the memory card microSD. In order to do so, insert the microSD with the contacts face down, as shown on the cover.
• Insert the battery with the contacts +/- going upwards so that they will align with the phone contacts, and then click the back cover gently into position.

Safety Precautions While Inserting Cards

• Switch off the phone and wait a few seconds prior to inserting or uninstalling the SIM Card.
• Be careful while handling the SIM Card; neither bend nor scratch it.
• If the card is mispositioned or damaged, a message will appear on the screen as soon as the phone is switched on: "no card in a given slot". Make sure the card is inserted correctly, and then switch on the phone again.
• If the device still does not read the card, take it back to your GSM service provider for replacement.
• If the SIM Card gets stuck in the slot and removing it appears to be impossible, never force it, but ask the authorized service for assistance. Any mechanical damages to SIM slots shall not be covered under warranty repairs.

Battery & Back Cover Installation

• Position the device face down so that the camera lens will be invisible (with its screen face up).
• Use any of the device corners to gently lift up the back cover, and direct your force downwards while pulling the part with screen upwards to remove the back cover.
• Insert the battery with the contacts +/- going upwards so that they will align with the phone contacts, and then click the back cover gently into position.

Charging the Device

Use only chargers and batteries provided by the Manufacturer. Never use any chargers or batteries that are damaged. Such parts of different type or modifications might cause the phone to damage, and might lead to violation of regulations pertaining to the use of radio devices, and might void the warranty.

As soon as the battery is 15% charged, a message will appear advising you to charge the phone. To charge the battery, plug the charger into a power outlet and into the phone.

Remember that improper plugging the charger jack into the USB port might seriously damage the device, and such damage shall not be covered under warranty.

Remember! While using chargers of other manufacturers, make sure the charger has a microUSB port.

The battery icon (?) on the display screen notifies you about the current level of battery charge.

It takes about 2-3 hours to completely charge the battery. You can use the phone while charging, but doing so might prolong the time of charging. It is normal for the device to get warmer.

Important! While charging the phone, make sure the air temperature is between 0°C to +40°C.

Batteries are subject to degradation (wearing out) over time. Therefore, their ability to hold the charge will become reduced.

Battery Life Saver (Smart Energy Saving)

The device gives you an option to help you save battery energy. To prolong the life-time of the device, change some options and disable features running in the background:

• Every time the phone is not in use, put it into sleep mode.
• Close unnecessary applications.
• Disable Bluetooth.
• Disable Wi-Fi.
• Reduce the screen backlight time.
• Dim the screen brightness.

Powering On/Off the Device

Press and hold the ON/OFF KEY (9) for a few seconds to switch on or off the phone.

After switching on the device for the first time, it should be configured. To configure the device, follow prompts as displayed on the screen. First, configure the WiFi connection and a Google account (Gmail).

Touch Screen

The device is equipped with a 5-point touch screen in place of a regular keypad. The touch screen works as both the display screen and the keypad.

Important! Make sure to keep the touch screen dry at all times. Exposure to water might cause the touch screen to malfunction and to get damaged in the future. Also, disable the touch screen when the device is not in use. Leaving the screen idle for long periods of time might cause the screen to burn-in or ghost (smudge).

Finger Gestures

• Tap – It is a single touch of the screen with your fingertip. Such a tap allows you to select an icon, shortcut, link, or a character from the screen keypad.
• Tap and hold – It is about touching and holding an icon on the touch screen without losing contact until the required action is performed.
• Drag – It is about touching and holding a selected icon for a moment, and then dragging your fingertip over the surface to the desired destination without losing contact.
• Flick – It is about quickly brushing the surface of the screen. For example, by flicking down and up the screen, you can scroll down the list, and by flicking to the sides, you can view various home screens.
• Double tap – Touching the surface twice with your fingertip allows you to zoom in/out the webpage or a map. Double tap also allows you to zoom in/out the image while viewing it.
• Pinch – Gripping the touch screen surface between your index finger and thumb allows you to zoom in/out the image. This gesture is very useful while viewing maps or photos.

Status and Notification Bar

Notifications that appear at the top of the screen (status bar) notify you about certain features of the device (missed phone calls, alarm clock, WiFi enabled, unread message, new email, etc.). See the illustration below:

[Diagram: Screenshot of the top status bar showing time, signal strength, Wi-Fi, battery level, and icons.]

Here come the most common notification icons (the icons might vary slightly in appearance, depending on software version):

To learn more about notifications, drag down the status bar. Press [clear notifications icon] to delete notifications that have already been viewed.

Home Screen

You can get access to all device features from its home screen. There are indicator icons, widgets, application shortcuts, and others displayed on the home screen. The home screen might have multiple panels.

To have other panels displayed, slide your fingertip to the left or right.

[Diagram: Screenshot of the home screen showing elements labeled Wallpaper, Icon, and Widget.]

Lock/Unlock the Screen

Locking the device makes the display and touch screen disable. To lock the device at any time, press the ON/OFF KEY (9), located on the side of the phone.

To unlock the phone, follow the same steps. Press the ON/OFF KEY (9) and drag the icon: ? upwards on the screen.

Alternatively, the User might select a different, more secure method of locking the screen, such as a pattern or PIN Code.

Making/Answering Phone Calls

To make, answer, and manage phone calls, use the application „Telephone"; its shortcut ? is usually located in the left bottom corner of the home screen.

To answer an incoming phone call, tap the receiver icon and slide it to the right; to reject, slide it to the left:

[Diagram: Visual representation of answering/rejecting a call with swipe gestures.]

Applications

The Android system (6.0 version) is installed on the device. It is the most popular and universal mobile operating system in smartphones; therefore, there is a multitude of applications for Android on the Internet (from applications to enhance the device experience and to make its use easy for a variety of games, organizers, and social network applications).

The easiest way to search and install a selected program is the application called „Play Store". Tap ?️ on the home screen and search for "Play Store".

Each application might be installed directly on the phone, e.g., by downloading from the WEB, and then by uploading it via a cable connected to the computer.

Here come descriptions of some pre-installed applications available on the phone:

Camera/Video Camera

The telephone has an option to take photos and to record videos.

To select this option, tap [App launcher icon] on the home screen, and in the application menu go to „Camera" [Camera icon].

[Diagram: Screenshot of the camera interface showing buttons like "Flash on/off/aut.", "Camera Back/Front", "Image Gallery", "Easy Mode", "Take Photo", "Panoramic Mode", "Record Video", and "Settings". Arrows point to these buttons.]

The illustration above presents basic camera features. Tapping a selected feature will make it change/enable.

Select ⚙️ to go to camera/video camera advanced options. Use it to set certain options such as scene mode, photo size, photo/video quality.

Quick Settings Bar

Use the Quick Settings Bar to quickly and easily enable/disable some device features such as Wi-Fi, satnav, etc. To enter the bar, slide down the status bar, and then tap the icon ?. The following screen will appear:

[Diagram: Screenshot of the Quick Settings panel showing various toggles and options like Wi-Fi, Bluetooth, Airplane Mode, etc.]

Tap a selected tile to enable/disable a selected feature. If the tile is grey, the feature is disabled (e.g., in flight mode); if the tile is white, the option is enabled (e.g., Wi-Fi).

Safety Guidelines

• Never use the phone if it might interfere with other devices!
• Never use the phone without driving accessories while operating a vehicle.
• The telephone emits electromagnetic field that might negatively interfere with other electronic devices, including medical equipment. A distance between a telephone and an implanted medical device such as a heart pacemaker must be kept as recommended by medical equipment manufacturers. Users with implemented medical devices should carefully read the guidelines by medical equipment manufacturers and follow their instructions. Users with a heart pacemaker should not carry the phone in their breast pocket, and they should hold the phone next to the ear opposite to the position of medical equipment to minimize the risk of interference; the phone must be immediately switched off as soon as such interference is suspected.
• Never use the phone in hospitals, airplanes, refueling points, and anywhere in proximity to flammable materials.
• Never repair or modify the phone on your own. Only qualified service is authorized to repair the device.
• A device and its accessories might contain small parts. Keep the phone and all parts out of the reach of children.
• Never use any chemicals or corrosive substances to clean the phone.
• Never use the phone in proximity to bank cards and credit cards – all data stored on the card might be lost.
• For safety reasons, never talk on the phone while the charger is plugged into the power outlet.
• The phone is not waterproof; keep it dry at all times. Never expose the phone to water or other liquids. Never leave the phone in any place where it might get splashed with water or other liquid.
• Never expose the device to low or high temperatures, and direct sunlight. Never place the device next to heating devices such as radiators, heaters, ovens, furnaces, camp fires, barbeque, etc.
• Protect your hearing! Prolonged exposure to loud sounds might lead to hearing loss. Listen to music at a moderate level, and never hold the device next to your ear if the speaker is used. Always lower volume prior to connecting the headphones.

Battery Information

There is a battery in the phone. The battery can be recharged with a charger that is included in the set. The phone's life time depends on various conditions under which the phone is used. The distance between the User and a relay transmitter, number and the length of phone calls significantly reduce its life. While travelling, the phone keeps switching between relay transmitters, and such switching also significantly affects its life. What else reduces the battery life time is enabling additional phone features such as location, data connection, WiFi, satnav, etc.; they might cause the battery to be charged more frequently.

After several hundreds of charges and discharges, it is natural for the battery to lose its qualities. If the User notices a significant loss in the ability to hold charge, a new battery should be supplied.

Use only batteries recommended by the Manufacturer. Never keep the phone in excessively hot places. High temperatures might negatively impact both the battery and the phone.

Never use the battery if it is visibly damaged. Doing this might cause a short circuit and might damage the phone. Make sure to install the battery in accordance with polarity marks.

Leaving the battery in excessively hot or cold places will reduce the battery life. The recommended storage temperature range is between 15°C and 25°C. Installing a cold battery into the phone might cause the phone to malfunction and might damage the phone.

Protect the Environment

A Li-ion battery is included in the set. Old batteries pose environmental risks. They should be disposed of at a special place in a special container in compliance with current regulations. Never throw old batteries or chargers to municipal solid waste; they should be collected for disposal.

NEVER PUT BATTERIES NOR CHARGERS INTO FIRE!

European Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE) and the Polish Act on Waste Electrical and Electronic Equipment.

Such a logo (♻️) tells us that the equipment, after use, must not be disposed of in the normal waste stream.

Important! Never throw this device to municipal solid waste!!! The product should be utilized in authorized places only. Proper handling of old electric and electronic equipment helps to avoid consequences harmful to people and environment rising from the presence of hazardous components, as well as from improper storage and recycling of such an equipment.

SAR Information

This device meets all international guidelines pertaining to impact of radio waves. The device is a transceiver and receiver of radio wave. It is designed not to exceed the limit of radio wave impact, as recommended by international guidelines. These guidelines were developed by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization with a safety margin to protect all people regardless their age and health condition. In recommendations pertaining to impact of radio wave, the term Specific Absorption Rate (SAR) is used.

As recommended by ICNIRP, the border value of SAR is 2.0 W/kg. SAR value is determined at the maximum transmit power; the actual SAR value for a working device is usually lower than the above indicated value. The difference comes from automatic changes in the device power to make sure that the device uses only the minimum necessary to get connected with web.

Although SAR values might vary depending on a telephone model or even on its position while being used, all the values are compliant with regulations pertaining to safe levels of radiation.

According to current research and the World Health Organization (WHO), there is no need to apply any extra restrictions to the use of mobile devices. However, as per WHO recommendations, if a need to reduce radiation arises, what might be done is reduction of phone calls duration and the use of headphones or speakerphones while calling to maintain a distance between the phone and body or head.

The highest recorded values of SAR in tests:

SAR values might vary depending on country-by-country reporting and testing requirements and frequencies used in different networks.

Some information in this Manual might vary depending on the phone configuration. It also depends on the software installed, service provider, and a SIM Card. The Manufacturer reserves their right to modify the product and its features, without a prior notification about such modifications.

Declaration of Conformity

Maxcom S.A. declares, under its sole responsibility that the mobile telephone GSM MS514 confirms to the Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment and it also confirms to the key requirements of the Directive 1999/5/EC - R&TTE (Radio and Telecommunications Terminal Equipment).

The full copy of the Declaration of Conformity is available at: http://www.maxcom.pl/ tab: MS514

Contact Information and Service

Complaints or device defects can be reported via website: http://www.comtek.co.uk/maxcom-rma-service/

Mobile service address:

Comtek Network Systems
Unit 108, Tenth Avenue (Zone 3)
Deeside Industrial Estate
Deeside, Flintshire CH5 2UA

If any malfunctions in the telephone performance are detected, please contact the Maxcom technical assistance or return the item to the seller.

Direct phone number: +48 32 325 07 00

Or email: serwis@maxcom.pl

MAXCOM S.A.

43-100 Tychy
ul Towarowa 23a
POLAND
tel. +48 32 327 70 89
fax +48 32 327 78 60
www.maxcom.pl
office@maxcom.pl

[CE mark]

[Document version/date: MS514_27-07-2016_by P.L.]