Casablanca Capistrano Ceiling Fan

Owner's Manual

Contents

Safety First

Safety and the proper operation of your Casablanca fan both require a thorough knowledge of the product and proper installation. Therefore, before attempting to install and operate your Casablanca fan, read this owner's manual completely and carefully. Retain this manual for future reference.

CAUTION: To avoid possible electrical shock, make certain that electricity is turned off at the circuit breaker or fuse box before attempting any installation procedure.

Before You Start

For best performance and for your warranty to be valid, use only genuine Casablanca blades, light fixtures, and accessories.

Safe Use

Fuse Box: (REMOVE FUSE FOR THE CIRCUIT YOU WILL BE WORKING ON)

Circuit Breaker: (TRIP BREAKER FOR THE CIRCUIT YOU WILL BE WORKING ON)

Diagrams indicating approximate dimensions: 18 inches, 70 inches, 84 inches.

Mounting Recommendations

Before mounting your Casablanca fan, read the following helpful recommendations. The location of the fan, air circulation, and fan size are all important factors to consider before installation.

Location

Ceiling fans have practical uses in almost every room in your home. We suggest you follow these mounting recommendations as you decide where to install your Casablanca fan.

Fan Size

Variable fan speed capability permits the use of a full-size 52-inch fan even in smaller rooms. For very large rooms, two fans may be needed.

Sloped Ceiling Installations

Diagram illustrating ideal fan placement in various rooms (Kitchen, Family Room, Dining Room, Master Bedroom, Bedroom, Living Room, Entry).

Suggested Extension Pole Lengths

Ceiling Height Pole Length
8' Standard
8' 6" Standard
9' 6"
9' 6" 12"
10' 12"
11' 18"
12' 24"
13' 36"
14' 48"

Diagram showing a ceiling fan mounted on a sloped ceiling with an extension pole. Indicates a maximum Hang-Tru® angle of 32 degrees and a minimum blade height of 7 feet from the floor.

When to Use Extension Poles

For best performance and best appearance, an extension pole should be used with your Casablanca fan when installing on high (cathedral) ceilings or sloped ceilings. Casablanca offers standard poles in increments of 6 inches up to 5 feet. Custom poles are available in lengths up to 10 feet. See your Authorized Casablanca Dealer for details.

Note: Fan may wobble or vibrate if pole length is not long enough and inside blade is too close to downslope or side wall. Extending pole length will usually solve problem.

Calculation of 32°

Use the tear-off Ceiling Angle Template card inserted in the back of this manual; it provides you with a simple 'go' or 'no-go' for installing your fan on a sloped ceiling.

Diagrams illustrating three examples of ceiling slopes: Example 1 (less than 32°, OK), Example 2 (32°, maximum slope, OK), Example 3 (more than 32°, requires adaptor).

Preparation Instructions

Unpacking: Before assembling and installing your ceiling fan, remove all parts from the shipping cartons and check them against the parts listed here. Before discarding packaging material, be certain that all parts have been removed.

PERMA•LOCK™ HARDWARE

Illustration of a locking bolt for motor coupling.

Illustration of a downrod and ball assembly with a cross pin.

Fan Preparation

IMPORTANT SAFETY INFORMATION! BEFORE STARTING THE INSTALLATION OF YOUR CEILING FAN, INSTALL THE THREADED DOWNROD INTO THE MOTOR COUPLING AND LOCK THE ASSEMBLY.

Prepare for fan installation as follows:

  1. Step A. Route the wires from the motor through the Perma•Lock™ downrod and ball assembly, keeping the wires to one side of the cross pin.

NOTE: The downrod has a tapered thread that is designed to lock completely when correctly installed.

  1. Step B. Thread the downrod into the motor coupling until it stops turning; this will take at least four and a half full turns.
  2. Step C. Securely tighten the locking bolt to ensure safe operation of your fan.

CAUTION: Failure to fully lock in the downrod before securely tightening the locking bolt may cause the fan to fall during normal operation!

Diagram showing ground wire, motor wires, tapered thread, locking bolt, downrod, ball assembly, and motor coupling.

Ceiling Hardware

Illustration of a crossbar mounting bracket.

Illustration of wire nuts (4).

Additional Hardware

Getting Started

Installing a New Ceiling Fixture Outlet Box

If you do not have an existing fixture located where you wish to place your Casablanca fan, an approved ceiling fixture outlet box must be installed and wired.

Warning: To reduce the risk of fire, electrical shock, or personal injury, mount to outlet box marked acceptable for ceiling fan support using the mounting hardware provided with the outlet box.

Using Existing Ceiling Fixture Outlet Box

After turning the power OFF at its source (either circuit breaker or fuse box), lower the old fixture and disconnect the wiring. Check the ceiling fixture outlet box to be sure that it is marked 'Approved for ceiling fan mounting'. If it is not, a new box must be installed.

Fan Installation

Crossbar Mounting Bracket Installation

Proceed with installation as follows:

  1. Step 1. Route the wires from the ceiling outlet box through the crossbar mounting bracket center hole. Attach the bracket, with ground wire and ridges down, to the ceiling fixture outlet box with the mounting hardware included with the outlet box. Tighten the screws firmly by hand only, being careful not to bend the bracket by over tightening.

Diagram showing the crossbar mounting bracket being attached to an approved ceiling outlet box, with ceiling wiring and green ground wire indicated.

CAUTION: To reduce the risk of personal injury, use only the mounting hardware provided with the approved outlet box to install the crossbar mounting bracket.

Canopy Hardware

Canopy Installation

  1. Step 2. Attach the canopy to the crossbar mounting bracket with three of the 8-32 x 2 1/4" long canopy screws and canopy lock washers. Tighten the screws firmly by hand only.

Note: On sloped ceilings, align the canopy opening towards the top or room peak.

Diagram showing the canopy being attached to the crossbar mounting bracket with canopy screws and lock washers. Includes a note for sloped ceilings to align the canopy opening towards the room peak.

Hanging the Fan

  1. Step 3. To hang the fan body in the canopy, hold the fan body firmly and insert the ball into the canopy opening. Check that no wires were pinched. Rotate the fan body until the slot in the ball fits into the pin opposite the canopy opening.

Fan Hanging Weight is 24 lbs

Note: Independent control of the light fixture using a W-8/W-811 requires an additional independent power wire run from the wall switch to the fan. See Page 10 for wiring.

Diagram illustrating how to hang the fan body by inserting the ball into the canopy opening, aligning the slot with the pin. Shows the fan hanging weight as 24 lbs.

Canopy Electrical Connections

  1. Step 4a. Attach the fan wires to the ceiling fixture outlet box wiring by placing the bare ends of the wires side by side and then securing with a wire nut. Test that the connection is secure by pulling on the wire nut. Connect in this order:
  2. Step 4b.

Diagram showing wiring connections: GREEN to GROUND, WHITE to WHITE (NEUTRAL), and BLACK/BLUE to BLACK (POWER).

Canopy Hatch Installation

  1. Step 5. Tuck the wires into the canopy with the wire nuts pointed upwards, so that the WHITE and BLACK wires are on opposite sides of the canopy and all wires are clear of the canopy opening.
  2. Step 6. Install canopy hatch with the last canopy screw and lock washer. To do this, tilt the fan body away from the hatch opening. Using the screwdriver, tighten the screws firmly by hand only.
  3. Step 7. Straighten the fan, then check to ensure that there is no movement between the canopy and ceiling or Hang-Tru ball and top support shaft.

Note: Write down the Serial Number and the model number for future reference.

Diagram showing the canopy hatch being installed with the last canopy screw and lock washer, tilting the fan body away from the opening. Includes a note to write down the serial and model numbers.

Installing the Blade/Blade Holder to Fan Motor

Preparation

  1. Step 8. To reach the blade holder mounting holes in the fan motor, the dummy switch housing must be removed. Take out the two 5-32 X 9/32" screws securing the dummy switch housing and remove. Put the two (2) screws aside for the moment; they will be used in Step 15 to install the switch housing after the blades are installed. The dummy switch housing is used only when shipping the fan.

Note: Save these two screws – they will be used in Step 15!

Diagram showing the removal of the dummy switch housing using two screws to access blade holder mounting holes.

Blade & Blade Holder Hardware

Rubber Grommet Installation

  1. Step 9. Insert a rubber grommet through each blade hole of every blade. Inspect both sides of the blade to assure that the lips of the grommet are fully engaged.

Diagram showing the correct and incorrect installation of rubber grommets into the blade holes, emphasizing full engagement of the grommet lips.

Blade Installation

  1. Step 10. Attach each blade to a blade holder, securing it with the four blade screws provided. Using the screwdriver, tighten securely by hand only.

Diagram showing a blade being attached to a blade holder with four blade screws.

Remove Shipping Blocks

  1. Step 11. On the flywheel, remove the five shipping blocks by unscrewing the screws. Set these screws aside for installing the blades in Step 12. Discard the five shipping blocks.

Note: Save these five screws, they will be used in Step 12!

Diagram showing shipping blocks being removed from the flywheel using screws.

Blade/Blade Holder Installation

  1. Step 12. Using the five screws removed in Step 11, and the five additional screws from the pack, attach each blade/blade holder assembly to the motor. Using the screwdriver, tighten securely by hand only.

Completing Installation

Preparation

Diagram showing the switch housing and cap assembly.

Illustration of switch housing mount screws.

  1. Step 13. Locate the switch housing/cap assembly and remove the two 8-32 X 3/8" screws holding the cap onto the switch housing.

Note: Save these two screws – they will be used in Step 18!

Diagram of the switch housing components: switch housing, pull chain switch, reverse switch, cap, and switch housing connector (socket).

Connecting the Switch Housing Assembly

  1. Step 14. Hold the switch housing up to the fan and connect the motor plug to the switch housing socket. The connector is keyed to ensure correct installation.

Note: Do not force the connectors – check that they are orientated so the keying will match!

Diagram showing the motor connector (plug) being connected to the switch housing connector (socket), emphasizing keyed connectors for correct installation.

Installing the Switch Housing Assembly

  1. Step 15. Line up the two inner clearance holes in the cap with the two threaded holes in the switch mounting plate standoffs.

CAUTION! Before continuing to the next step, check that a wire or component inside the switch housing will not be pinched as it is installed.

  1. Step 16. Use the two (2) 5-32 X 9/32" screws removed in Step 8 to install the switch housing assembly. Tighten securely by hand only.

Installing the Cap

  1. Step 17. Line up the two clearance holes in the cap with the two threaded holes on the raised rim of the switch housing. Press the cap onto the switch housing to seat the guide pins into the alignment holes of the switch housing.
  2. Step 18. Using the two (2) 8-32 X 3/8" screws removed in Step 13, install the cap onto the switch housing. Tighten securely by hand only.

Control Features

3-Speed W-4/W-411 Wall Control of the Fan

CAUTION! Failure to set the pull-chain speed to HIGH can result in faulty operation of the fan and damage to the W-4/W-411 wall control. To confirm fan is set to HIGH: Turn W-4/W-411 fan speed switch to 'HI' – set fastest fan speed with pull chain.

Diagram showing the wiring for the W-4/W-411 wall control, including connections to canopy, ground, wire nut, fan pull chain switch, and wall control.

3-Speed W-8/W-811 Wall Control of the Fan & Light(s)

CAUTION! Failure to set the pull-chain speed to HIGH can result in faulty operation of the fan and damage to the W-8/W-811 wall control. To confirm fan is set to HIGH: Turn W-8/W-811 fan speed switch to 'HI' – set fastest fan speed with pull chain.

Diagram showing the wiring for the W-8/W-811 wall control, including connections to canopy, ground, wire nut, fan pull chain switch, light pull chain switch, and wall control.

3-Speed Operation

Pull-chain switches on the fan control the fan and lights.

Using the fan control pull-chain switch:

Using the optional light pull-chain switch:

Direction of blade rotation is controlled by the reverse slide switch on the side of the switch housing. No changes in household wiring are required.

Diagram showing the fan and speed control pull chain switch and the reverse switch on the fan housing.

3-Speed Optional Light Fixture Installation

NOTE: If a separate circuit is used to control the lights from a wall control, the BLUE D1-Option wire in the canopy should be connected to that switch leg with the BLACK fan power wire.

  1. Refer to light kit instructions to assemble and attach your light kit correctly.
  2. Remove the two 8-32 screws from the switch housing cap.
  3. Remove the plug from switch housing.
  4. Install pull-chain switch and finger tighten collar on switch.
  5. Connect one wire from pull-chain switch to the BLUE D1-Option wire. Secure splice with a wire nut.
  6. Connect other wire from pull-chain switch to BLACK wire from light kit. Secure splice with a wire nut.
  7. Connect WHITE wire from switch housing to WHITE wire from light kit. Secure splice with a wire nut.
  8. At the canopy, connect the BLACK and BLUE wires.

Diagram showing wiring for optional light fixture installation, including connections to switch housing, collar, light fixture, and canopy.

3-Speed Optional Wall Control

The W-4/W-411 wall control provides four-speed control of fan from a convenient wall location. The W-4 is designed to replace a standard wall switch and will fit wall boxes with a depth of 2" or greater. Not for use with single pull-chain fan/light option wiring.

To install a W-4/W-411 wall control in place of an existing wall switch, follow the instructions on the W-4/W-411 package.

Note: No rewiring is required if the fan is replacing an existing light fixture.

Operation of the fan from the wall switch is simple:

  1. Turn knob to obtain desired speed setting.

CAUTION! Failure to set the pull-chain speed to HIGH can result in faulty operation of the fan and damage to the W-4/W-411 wall control. To confirm fan is set to HIGH: Turn W-4/W-411 fan speed switch to 'HI' – set fastest fan speed with pull chain.

Illustrations of W-4/W-411 and W-14/W-1411 wall controls.

3-Speed Optional Wall Control

The W-8/W-811 wall control provides separate control of fan and light with two separate knobs from a convenient wall location. The W-8/W-811 is designed to replace a standard wall switch and wall boxes with a depth of 2" or greater. Requires two hot leads from wall box to ceiling wiring box.

To install a W-8/W-811 wall control in place of an existing wall switch, follow the instructions on the W-8/W-811 package.

Operation of the fan from the wall switch is simple:

  1. Turn the upper knob to the desired fan speed.
  2. Turn the lower knob to the desired light setting.

CAUTION! Failure to set the pull-chain speed to HIGH can result in faulty operation of the fan and damage to the W-8/W-811 wall control. To confirm fan is set to HIGH: Turn W-8 fan speed switch to 'HI' – set fastest fan speed with pull chain.

Illustrations of W-8/W-811 and W-18/W-1811 wall controls.

Troubleshooting

Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.

Caring for Finishes

For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. A vacuum cleaner brush nozzle can remove heavier dust. Surface smudges or an accumulation of dirt and dust can easily be removed by using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents. These will damage the finish. Painted and high-gloss blades may be cleaned in the same manner.

Blades

Wood finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

Never Lubricate this Fan!

The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life. Do not attempt to oil the motor.

Changing Light Bulbs

Be sure to turn power to the fan OFF at the wall switch or circuit breaker before changing light bulbs. Replace bulbs with same type as removed from the fixture. Each fan is rated for a maximum TOTAL wattage of lighting. Exceeding the rated maximum allowable wattage for the fan will burn out the fan electronics module and void the warranty.

Problem Possible Remedies
FAN WILL NOT START Check main circuit fuses, circuit breakers, or wall switch position.
Check all wire connections, making sure the power is turned off during this inspection.
Check that reverse switch is not set in center of throw.
FAN WOBBLES OR SHAKES EXCESSIVELY Be sure canopy pin is properly set into the slot on the ball.
Check the screws holding the blade holders to the flywheel (or direct drive motor). Tighten as necessary.
Check that bladeholders have not been bent during installation.
FAN NOISY DURING OPERATION Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s) as necessary.
Tighten the blade to bladeholder screws.
Tighten canopy screws and mounting plate assembly.
Check and tighten blade holders to flywheel (or direct drive motor).
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have fallen off the wire splices. Tighten or adjust as necessary.
BREAK-IN PERIOD Let fan run at high speed for two (2) hours
If new, "break-in" may be required - run at higher speed for several days
DOES NOT RUN ON LOW SPEED FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE: Defective reverse switch; defective capacitor; or open motor winding: Replace reverse switch assembly; replace PCB assembly; or replace motor unit.
FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED: Defective three-speed pull-chain switch assembly; or defective capacitor: Replace three-speed pull-chain switch assembly; or replace PCB assembly.

Contact Information

Casablanca Fan Company

761 Corporate Center Drive

Pomona, CA 91768

Phone: 800-759-FANS (3267)

© Copyright 1998 Casablanca Fan Company. U.S. Patent Pending.

Printed in ROC.

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