Petlibro Dockstream Automatic Pet Fountain User Manual
Model: PLWF005
Product Overview
The Petlibro Dockstream is an automatic pet fountain with a wireless pump and a 2.5L water capacity. It is designed to provide pets with a continuous supply of fresh and clean drinking water.
Safety Precautions
- Dispose of packaging materials properly. Keep plastic bags away from children and pets to prevent suffocation.
- Do not allow children to play with the fountain.
- Supervise children when the device is in use.
- Do not use the fountain with pets unable to reach the water tray or those with physical disabilities.
- Do not place foreign objects in the water tank.
- Do not disassemble the fountain except as instructed in this manual.
- Use the fountain only for its intended purpose.
- Only use accessories recommended or sold by the manufacturer.
- Do not modify the fountain.
- Do not use any device if it malfunctions or is damaged. Contact customer service for assistance.
- Disconnect the power supply when the device is not in use.
- Disconnect the power before maintenance and cleaning.
- Always unplug the device when not in use, before attaching or removing parts, and before cleaning.
- The power adapter and cord plug must not get wet during cleaning.
- This product is intended for indoor use only.
- The product cannot operate without water.
- Never pull the power cord to unplug the plug from the wall socket.
- If the device plug gets wet, turn off the power to the wall socket. Do not attempt to unplug the plug.
- Check the device after installation. Do not plug in if there is water on the contact points or plug.
- To avoid tripping, always place the power cord away from foot traffic.
- Do not use the device in a bathroom.
- Replace the filter at least every 2 weeks or when the flow rate decreases significantly. For multiple cats, more frequent replacement may be necessary if filters become clogged.
- Do not place any parts of the device in a dishwasher, as this may cause deformation.
- CAUTION: Do not allow pets to chew or swallow any parts. If concerned about the power cord, use a cord protector.
- If an extension cord is necessary, use one with appropriate parameters.
- Do not install or store the fountain in places exposed to weather or temperatures below 0°C / 40°F.
- Read and follow all important notices on the fountain and packaging.
Product Diagram
Product Appearance:
- 1. Spout
- 2. Filter Cover
- 3. Filter
- 4. Water Tray
- 5. Filter Tray
Note: Components 4 and 5 are integrated and cannot be detached.
- 6. Water Tube
- 7. Foam Filter
- 8. Wireless Water Pump
- 9. Latch Covers
- 10. Water Tank
- 11. Power Cord
- 12. Power Adapter
- 13. Tank Base
Note: Components 9 and 10 are integrated and cannot be detached.
How to Use
- Soak the filter in clean water for 5 minutes, then rinse thoroughly with tap water.
- Note: The filter must be fully saturated before turning on the fountain; otherwise, water may not flow smoothly through the filter and may cause spillage. Do not immerse the filter in the fountain's water tank if the surface is dusty.
- Insert the foam filter into the water pump groove. Align the pump with the shape of the bottom slot.
- Note: Ensure the recessed part of the pump aligns with the protruding part of the water tank; otherwise, the pump may not be installed stably.
- Attach the silicone tube to the pump. Add water to the tank.
- Install the water tray and secure the latch covers. Note: Pass the water tube through the hole in the water tray, and secure the latch covers of the water tray; otherwise, they will loosen.
- Install the soaked filter. Note: Ensure the water tube hole passes through the filter hole.
- Attach the filter cover. Whether to install the spout depends on the pet's drinking preference.
- Connect the power adapter.
- Install the water tank with the tank base, aligning the protruding hole of the water tank with the tank base.
Maintenance Instructions
- Replace the filter and foam filter at least every 2 weeks.
- Clean the pump and fountain every 2 weeks.
How to clean the pump
- Remove the foam filter, pump cover, and impeller cover in order.
- Note: The foam filter significantly impacts water output, so it should be cleaned frequently and replaced during pump cleaning.
- Remove the impeller using the brush hook.
- Clean the parts with water using the brush.
Tip: The brush can also be used to clean the spout. It is recommended to clean the spout every 2 weeks.
Troubleshooting
Problem | Solution |
---|---|
Water continuously spills from the water tray. | The filter may not be fully saturated. Before first use, soak the filter in clean water (not in the water tank) for 5 minutes. |
The pump stops working. | 1) Fill with water between MIN and MAX. The pump will fail if it runs dry. 2) Clean the pump, water tank, and drinking water tank. 3) If the above solutions do not work, contact us at support@petlibro.com |
How often should filters be replaced? Where to buy them? | Replace filters every 2 weeks. For purchasing new filters, contact support@petlibro.com. |
Why must I soak the filter before first use? | Filters absorb more water (and thus purify more water) when wet and expanded. Soaking the filter removes solid particles that may have settled on it. |
Water flow rate decreases. | 1) Upon first use (or reuse after a long period of storage), the water pump needs to expel air; it is normal for the water flow rate to decrease. 2) The pump is dirty. To clean it, refer to the "How to clean the pump" instructions. |
No water after installation. | This product uses a wireless pump, and the water pump's power supply mode is inductive charging. Ensure the power is connected, the water tank and base are installed correctly, and the water pump and water tank are installed correctly. Refer to the "How to use" section in the user manual. |
Black deposits and dirt appear in the water tank and on the filter element. | 1) Ensure that sources of clean water are replaced regularly. 2) Ensure that the filter element was soaked and washed beforehand. |
Specifications
Model | PLWF005 |
---|---|
Power Adapter | Input: 100-240V 50/60Hz Output: 5V/1A |
Material | ABS |
Water Tank Capacity | 2.5 L |
Dimensions | 232x177x61 mm / 9.1x7x6.3 inches |
Net Weight | 75 kg / 26.7oz |
Manufacturer Information
Manufacturer: Shenzhen Libro Technology Co, Ltd.
Address: 12/F, Tower B, GALAXY WORLD, Yabao Road, Longgang District, Shenzhen, China
Website: www.petlibro.com
EU Responsible Party: SUCCESS COURIER SL
Address: CALLE RIO TORMES NUM. 1, PLANTA 1, DERECHA, OFICINA 3, Fuenlabrada, Madrid, 28947 Spain
Support Email: support@petlibro.com
Compliance Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RoHS FC CE UKCA
Environmental Protection
Dispose of electronic waste properly according to EU directives. Do not mix with household waste. Ensure proper disposal to prevent negative consequences for the environment and human health.
Battery Information
LI-ION Battery: The device is equipped with a LI-ION battery. Battery life may vary from the stated laboratory conditions. To maximize battery life, avoid discharging below 3.18V or 15% capacity. If the device is not used for over a month, charge the battery to 50% and check its charge level every two months. Store in a dry place away from sunlight and extreme temperatures.
LI-PO Battery: The device is equipped with a LI-PO battery. Battery life may vary from the stated laboratory conditions. To maximize battery life, avoid discharging below 3.5V or 5% capacity. If the device is not used for over a month, charge the battery to 50% and check its charge level every two months. Store in a dry place away from sunlight and extreme temperatures.
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